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Hotel El Lago

Paipa , Km 1 Vía Piscinas Termales (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel El Lago offers an exceptional experience for visitors to Paipa, thanks to its strategic location and outstanding hospitality. Guests frequently praise the hotel's proximity to numerous tourist attractions, the city center, and the lake, making it an ideal spot for exploration. The tranquility of the surrounding area complements the well-kept, clean facilities and ample parking, creating a comfortable and relaxing environment.

The delightful breakfast leaves a lasting impression with its excellent variety and taste. Guests enjoy a wide range of options that cater to different preferences, all presented in an organized and clean manner. Breakfast, included with the stay, is considered exquisite, enhancing the overall dining experience and complementing the hotel's convenient location.

The rooms are lauded for their comfort and cleanliness, with features like large beds and luxury amenities such as jacuzzis in suites. Though some guests note discrepancies between expectations and the reality of room size and storage options, the general ambiance remains pleasant. The attentive staff further elevate the stay, ensuring guest satisfaction with their friendly and welcoming approach.

Cleanliness is a hallmark of Hotel El Lago, earning frequent praise from visitors for its immaculate condition. From bathrooms to general amenities, everything is kept super clean and functional, contributing to a safe and comfortable stay. Minor drawbacks, like limited lighting and occasional noise, do not overshadow the positive aspects that guests regularly highlight.

The staff at Hotel El Lago are renowned for their kindness and attentiveness, with commendations for providing excellent service across all departments. Their dedication to guest satisfaction enhances the overall atmosphere, creating a sense of welcome and value. The combination of spacious parking, varied breakfast offerings, and comfortable beds rounds out the positive experience.

Guests consistently express appreciation for the superb comfort of the beds, describing them as spectacular and generous in size. While individual preferences regarding firmness and softness may vary, the general consensus underscores a restful night's sleep.

Overall, Hotel El Lago stands out as a preferred choice for travelers, offering a superb location, exceptional cleanliness, and a warm, welcoming staff dedicated to guest satisfaction.
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Family Friendly Hotel

Located near the thermal pools, this hotel provides easy access to family-friendly activities. It offers a comfortable stay with essential amenities suitable for families looking to explore the area.

Dog Friendly Hotel

Located near thermal pools in Paipa, this hotel provides a relaxing environment for guests and their pets. The natural surroundings and proximity to thermal attractions make it a unique destination.

Business Hotel

This hotel provides a business center and meeting/banquet facilities, along with services like room service, housekeeping, and laundry. Free Wi-Fi is available in public areas.

Hotel with Parking

Located near Piscinas Termales in Paipa, this hotel includes parking. The combination of location and parking makes it convenient.

Hotel Taking Steps Towards Sustainability

Room Types

Standard Double Room This spacious room features one double bed, a private bathroom, LCD cable TV, safety deposit box, and a balcony with a street or patio view.

Standard Triple Room This room features one double bed, two single beds, a private bathroom, LCD cable TV, safety deposit box, and a balcony with a street or patio view.

Standard Quadruple Room This spacious room features a double bed and 2 single beds, or 4 single beds, a private bathroom, LCD cable TV and a safety deposit box.

Bungalow (6 Adults) This 2-story bungalow has 2 bedrooms, an additional toilet, a seating and dining areas on the ground floor. The second floor features a bedroom with an en-suite full bathroom.

About Hotel El Lago

License: 1475

Guest Reviews

8.6

Very Good

Location

Hotel El Lago boasts an exceptional location that consistently impresses its guests. Its proximity to numerous tourist attractions in Paipa makes it an ideal spot for those eager to explore the area. The hotel's location is noted to be superb, offering easy access to the lake and city center, as well as being conveniently close by car to the thermal institute and hot springs. Guests frequently praise the property for being conveniently situated near all major tourist sites, enhancing the overall travel experience. The tranquility of the area complements the hotel's well-kept accommodations, offering comfortable and quiet surroundings. Additionally, the hotel receives appreciation for its clean facilities, efficient internet service, ample parking, good breakfast, and especially the friendly and attentive staff. With its wonderful views and strategic location, Hotel El Lago stands out as a superb choice for visitors to Paipa.

Breakfast

Hotel El Lago's breakfast offering leaves a lasting impression on its guests with its excellent variety and taste. Consistently described as delicious and fresh, the breakfast provides a wide range of options to suit different preferences. It's noted for being not only varied but also exquisite, with quality flavors in every meal. Guests appreciate the organized and clean presentation, which enhances the overall dining experience. Breakfast is included with the stay, featuring a good American-style meal, though additional options are available at affordable prices for those wanting more. The breakfast service complements the hotel's convenient location, making it a well-loved feature among visitors.

Rooms

Hotel El Lago has earned positive remarks for its comfortable and clean rooms, often highlighted for being spacious, well-lit, and quiet. Many guests appreciate the comfort of the large beds, and some rooms even feature luxurious amenities like jacuzzis in the suites. The cabins are noted for being particularly comfortable, making them suitable for family trips.

However, there are some areas for improvement. A few guests experienced discrepancies between expectations and reality, mentioning the rooms appeared better in photographs. Certain rooms were described as smaller than anticipated, and some lacked adequate storage such as closets. Additionally, the absence of practical lighting and nightstands was noted as an inconvenience.

The overall ambiance in the rooms is generally pleasant, though there were reports of temperature issues and excessive brightness at night. Access to some rooms could be challenging for older adults. While the presentation of some hotel facilities could be polished, guests consistently acknowledged the attentive service from the staff, enhancing their overall stay.

Beds

Hotel El Lago receives consistent praise for the comfort of its beds, with guests frequently highlighting the beds as incredibly comfortable. Many find the beds to be a standout feature, describing them as spectacular and noting their generous size. However, a few guests mention preferences regarding the firmness of the mattresses and softness of the pillows, suggesting variability in individual taste. Some reviews also mention the beds tending to move more than desired, though this did not overshadow the general sentiment illustrating a restful night's sleep. Overall, the combination of comfortable mattresses and excellent blankets contributes positively to the hotel's sleep experience.

Cleanliness

Hotel El Lago impresses with its exceptional cleanliness, leaving guests praising the immaculate condition of the facilities. Visitors frequently remark on how everything, from the bathrooms to the towels and general hotel amenities, is kept super clean and functional. The hotel presents itself not only with spotless facilities but with a well-groomed and attentive staff, enhancing the overall experience. Its excellent location complements the tidy environment, making it a preferred choice for travelers seeking a clean and orderly stay. Guests also appreciate the safety and comfort of the rooms, adding to the hotel’s appeal. While minor drawbacks such as limited lighting around the premises and occasional noise from nearby events are noted, the positive aspects of cleanliness and the kindness of the staff leave a lasting impression on guests.

Staff

Hotel El Lago is renowned for its exemplary staff, consistently praised for their kindness, attentiveness, and friendly demeanor. The employees, whether at the reception or in the restaurant, are commended for providing excellent service, ensuring guests feel welcomed and valued throughout their stay. Their willingness to assist and ensure customer satisfaction is a recurring theme, with specific mentions of their attentiveness to guests' needs. The check-in experience is smooth, and the team's efforts contribute to a comfortable and enjoyable atmosphere. Additionally, the hotel's spacious parking and varied breakfast add to the positive experience, complementing the attentive service. Overall, the dedication of the staff at Hotel El Lago leaves a lasting impression, making it a recommended choice for travelers seeking excellent hospitality.

No, Hotel El Lago doesn't have any pool.

No, a spa isn't available at Hotel El Lago.

Yes, Hotel El Lago welcomes dogs.

Yes, parking facilities are available at Hotel El Lago.

No, Hotel El Lago doesn't have a gym.

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