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Summary of reviewsHotel Ambasciatori in Palermo is highly praised for its exceptional location, nestled in the heart of the city. Its strategic central position provides easy access to the historic center, train and bus stations and major attractions. The hotel's classic Italian building adds charm, while the stunning rooftop terrace offers breathtaking views, making it an ideal spot for breakfast or an evening drink. The proximity to pedestrian streets and vibrant city life further enhances its appeal.
Breakfast at the hotel is generally well-received, especially for the panoramic views from the rooftop terrace. Guests enjoy a quality buffet with fresh products, including homemade cakes and traditional Italian items. While some mention a limited variety and lack of hot dishes, the overall experience is considered delightful, heavily enhanced by the beautiful setting.
Dinner at Hotel Ambasciatori, particularly on the rooftop, is enthusiastically praised. Guests commend the wonderful service, excellent quality of the food and the stunning views that create a special dining experience. Occasional comments suggest that the fine dining aspects may not meet the highest standards, but overall, the dining experience is very enjoyable with special occasions being particularly memorable.
The rooms at Hotel Ambasciatori offer a mixed yet generally positive experience. They are frequently highlighted for their spaciousness, comfort and cleanliness. Some rooms boast great views, adding a pleasant touch to the stay. However, issues such as soundproofing and outdated decor are noted with some visitors finding their accommodations less impressive. Despite these areas needing attention, the comfortable and clean rooms make it a solid choice for travelers.
Cleanliness is a strength at Hotel Ambasciatori with many guests praising the very clean and comfortable beds, spacious rooms and well-maintained common areas. Though a few reports of mold or mildew exist, the overall impression remains positive with the hotel's central location and friendly staff further enhancing the guest experience.
The quality of the staff is a standout feature of Hotel Ambasciatori. Reviews frequently commend the staff for being exceptionally friendly, helpful and professional. Their efficient and pleasant service significantly contributes to a welcoming atmosphere, making guests feel valued and well-cared for during their stay.
Beds receive mixed reviews; many guests find them comfortable with good pillows, contributing to a good night's sleep. However, some guests mention issues with hard mattresses and discomfort. Despite these mixed opinions, the overall clean and comfortable atmosphere of the rooms and stunning views from the rooftop terrace add to the positive experience.
Regarding its four-star rating, Hotel Ambasciatori has garnered mixed reviews. Some guests feel the hotel falls short of four-star standards, citing outdated amenities and the absence of advertised conveniences. While the structure is described as immaculate and welcoming, the dated facilities and limited space lead some to feel misled by the rating. Despite these shortcomings, the hotel's cleanliness and welcoming nature are appreciated.
In summary, Hotel Ambasciatori offers a mostly positive experience with its prime location, stunning rooftop terrace and friendly staff. Some areas, such as room soundproofing and amenities, need attention, but the hotel's strengths in cleanliness, comfort and service provide a memorable stay in Palermo. Show more
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Categories
Family Friendly Hotel
While specific family-focused amenities are not highlighted, its central location in Palermo facilitates access to various attractions suitable for families.
Dog Friendly Hotel
This hotel is pet-friendly and has the necessary amenities and services for dogs.
Hotel near Nightlife Spots
Found on Via Roma, this hotel has a rooftop bar that offers panoramic views of the city. Via Roma is known for its vibrant atmosphere and proximity to various nightlife options, making it a great choice for those seeking evening entertainment.
Business Hotel
Hotel Ambasciatori offers essential business facilities and a strategic location, making it a viable option for business travelers. The hotel provides standard services and easy access to key business areas in Palermo.
Hotel with Gym
4-Star Hotel
Room Types
Classic Double RoomAir-conditioned room featuring a classic décor, a minibar and wooden furnishings. It offers a TV, a private bathroom with hairdryer, plus free Wi-Fi and free wired internet. Some rooms have panoramic views of the city.
Classic Triple RoomRooms renovated in classic style. Located on a high floor.
Deluxe Double RoomAir-conditioned room featuring an elegant décor, a minibar and wooden furnishings. It offers a flat-screen TV, a private bathroom with hairdryer, plus free Wi-Fi and free wired internet.
Deluxe Triple RoomA newly built room with wood floors, an LCD TV and modern design.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.
About Hotel Ambasciatori
License: 19082053A202915, IT082053B4TJHVVQTS
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Palermo, Hotel Ambasciatori boasts an exceptional location. Visitors highlight its strategic central position, just a short stroll from the train and bus stations, making it an ideal base for exploring the city's historic center and main attractions. The hotel is situated in a classic Italian building, offering not only convenience but also charm.
One of the standout features is the stunning rooftop terrace, where guests can enjoy breathtaking views while having breakfast or an evening drink. The terrace is frequently mentioned for both its beauty and the excellent dining experience it offers.
The hotel's vicinity to pedestrian streets and major city sites allows for easy access to Palermo's vibrant city life, markets and dining options. Guests appreciate the quick access to the main boulevard and the ability to walk to the city's attractions within minutes.
It's clear that the central and well-located nature of Hotel Ambasciatori plays a crucial role in providing a memorable stay, enhanced by the friendly and helpful staff, beautiful views and authentic local ambiance.
Breakfast
Hotel Ambasciatori offers a breakfast experience that guests generally find delightful, particularly due to its stunning rooftop terrace. The panoramic views of Palermo from this vantage point are frequently highlighted as breathtaking, adding a unique and memorable element to the morning meal. Many reviews mentioned the beautiful skyline and the relaxing atmosphere of the rooftop setting.
The breakfast itself receives praise for its quality and the inclusion of fresh products. Many guests enjoyed the extensive buffet, which includes homemade cakes and traditional Italian items, plus fruits and other fresh produce. The rooftop experience is consistently described as top-notch with delicious offerings that complement the view.
However, there are several comments about the limited variety of the breakfast selection. Some guests felt that the range of options was small with a notable absence of hot dishes and certain beverages like fresh orange juice. A few reviews suggest that the breakfast doesn't always meet the expectations set by the hotel's 4-star rating and could be more generous and varied.
Despite some criticisms, the overall sentiment points to a positive breakfast experience, heavily enhanced by the picturesque rooftop terrace and the charming view of Palermo. The breakfast area is frequently highlighted as a significant asset of the hotel, contributing greatly to the guests' enjoyment.
Dinner
Hotel Ambasciatori's dining experience receives enthusiastic praise from guests, particularly for its rooftop restaurant. The location is highlighted for its central convenience, making it an enjoyable spot for aperitivos and dinner alike. Guests frequently commend the wonderful service and excellent quality of the food served at the rooftop restaurant, describing it as a "must-try" due to its refined dishes and well-kept ambiance. The restaurant is particularly noted for its stunning views, which create a special dining experience. Despite a few comments on the fine dining aspects not meeting the highest standards, the overall feedback reflects satisfaction with the helpful staff and the very enjoyable dining experience. Special occasions, like New Year's Eve, were especially memorable thanks to the high-quality cuisine and well-maintained dining settings.
Rooms
Hotel Ambasciatori in Palermo offers a mixed yet generally positive experience regarding its rooms. Guests frequently highlight the spaciousness of many rooms, noting that they are comfortable and well-suited for sleeping. Cleanliness is a consistent strong point with many visitors affirming that their rooms were very clean and well-maintained. The bathrooms vary in size with some being quite large and others more compact, but overall cleanliness is commendable. Another notable feature mentioned by several guests is the great view from certain rooms, adding a pleasant touch to their stay.
However, there are some inconsistencies. Soundproofing appears to be a common issue, as multiple reviews mention that noise from adjoining rooms or corridors can be a disturbance. The decor and furnishings in some rooms are described as outdated or worn, though recent renovations have been noted by some visitors. Room sizes can vary significantly with some guests finding their accommodations spacious and others feeling cramped.
Overall, Hotel Ambasciatori is praised for its comfortable and clean rooms with an emphasis on spaciousness and good views. Noise levels and outdated decor are areas that may need attention, but the hotel’s strengths in cleanliness and comfort make it a solid choice for travelers seeking a pleasant stay in Palermo.
Beds
The beds at Hotel Ambasciatori have received mixed reviews from guests. Many have praised the beds for being comfortable with specific mentions of comfort extending to both the mattress and pillows. Guests also appreciated the large beds and the overall tidiness and spaciousness of the rooms, which adds to the comfort. However, some found the mattresses to be too hard or stiff and suggested that they need to be reviewed or renewed. There were also remarks about issues such as falling into cracks and the bed not being comfortable for everyone. Despite these criticisms, the general sentiment leans towards the beds being adequate for a good night's sleep. The overall clean and comfortable atmosphere of the rooms, complemented by stunning views from the roof terrace at breakfast, adds to the positive experience.
Cleanliness
Hotel Ambasciatori in Palermo has received mixed reviews regarding its cleanliness. Many guests have praised the hotel for its very clean and super comfortable beds. The rooms are often described as spacious and impeccably clean, contributing to a comfortable stay. Reviewers frequently mentioned that both the common areas and the rooms are maintained to high cleanliness standards with some calling the hotel immaculate.
However, a few guests have reported issues such as mold or mildew in the showers and areas that were not well maintained. Despite these occasional drawbacks, the overall impression of cleanliness remains positive. The attentive care taken to maintain both private rooms and public spaces has left a favorable mark on most visitors. Additionally, the hotel's central location in Palermo and amiable staff have been positively noted, further enhancing the guest experience.
Staff
For those planning to visit Hotel Ambasciatori, the quality of the staff stands out as one of the hotel’s most praised features. Numerous reviews highlight that the staff across various departments, from reception to the restaurant, are exceptionally friendly and helpful. Guests often describe their interactions with the staff as efficient, pleasant and professional. The team is characterized by their kindness, willingness to meet guest requests and their proficient communication skills, even speaking very good English at the reception.
Many visitors appreciated the staff for being always smiling and attentive, whether it be during check-in, check-out or providing assistance throughout their stay. The breakfast service and food quality also received commendations, in part due to the excellent and friendly staff contributing to the dining experience.
Despite a few mentions of less welcoming interactions and occasional language gaps, the overarching sentiment remains highly positive. The staff's dedication to creating a welcoming and helpful atmosphere is frequently noted as a standout feature of the hotel, making guests feel valued and well-cared for during their stay.
4 Star
Hotel Ambasciatori has garnered mixed reviews concerning its four-star rating, facilities and services. Guests have remarked that the hotel falls short of the expected four-star standard, citing issues such as outdated amenities, including a 20-year-old television with a separate DVB-T decoder. The lack of advertised conveniences, such as concierge services and secure luggage storage, also disappoints visitors who anticipate more from a four-star establishment.
The hotel’s structure, while described as immaculate and welcoming, is noted to be old and spread across various floors, which creates challenges for guests. Access to the only elevator requires navigating a ten-step staircase, which can be inconvenient. While the overall cleanliness and welcoming nature of the hotel are appreciated, the constraints of limited space and dated facilities have led many to feel the four-star rating is misleading.
In summary, while Hotel Ambasciatori maintains a certain level of cleanliness and a welcoming atmosphere, it falls short in meeting the four-star expectations set by the industry with several guests pointing out that they expected more in terms of value, amenities and convenience.
No, Hotel Ambasciatori doesn't have any pool.
No, a spa isn't available at Hotel Ambasciatori.
Yes, Hotel Ambasciatori welcomes dogs.
No, parking facilities aren't available at Hotel Ambasciatori.