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Hotel Plaza Opéra

Palermo , Via Nicolò Gallo 2 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Plaza Opéra is highly regarded for its prime location in the heart of Palermo, offering convenient access to key attractions and public transportation. Guests appreciate its central positioning within a safe and upscale neighborhood, making it an ideal base for exploring the city's cultural and historical sites. Despite being situated amid bustling city life, the hotel provides a calm and cozy retreat, enhanced by its well-equipped rooms, exceptional cleanliness, and value for money.

Breakfast at Hotel Plaza Opéra is a delightful experience, with a variety of fresh options served on a rooftop terrace that provides panoramic views of Palermo. The international buffet includes notable items such as real scrambled eggs and a fine selection of cheeses, contributing to a satisfying morning meal in a captivating setting. While occasionally busy, the attentive staff ensures guests have a pleasant dining experience.

The rooms, though compact, are clean, well-furnished, and equipped with essentials like coffee machines, providing a comfortable stay. The modern decor, coupled with excellent beds, aids in a restful sleep. Guests particularly enjoy the terrace bar for relaxation. Some concerns include street noise, small room sizes, and minor cleanliness issues, which could improve guest satisfaction further.

The hotel staff is celebrated for their friendliness, helpfulness, and multilingual capabilities, which greatly enhance the guest experience from arrival to departure. Their ability to handle travel disruptions and offer valuable assistance is a recurrent highlight in reviews, underscoring the positive impact of their service. Occasional service lapses, especially in the bar area, are noted but don't significantly detract from the overall positive sentiment toward the staff.

Parking at the hotel, while limited to a few spaces, is efficiently managed by courteous staff, providing convenience for travelers with vehicles. The underground parking lot, though snug in arrangement, offers peace of mind with its secluded setup. Overall, guests find the parking experience satisfactory, appreciating the efficient process despite minor spatial constraints.

Hotel Plaza Opéra excels in offering a stylish, clean, and conveniently located stay with attentive service, reflecting positively in guest experiences. Addressing minor concerns related to noise and room size could further enhance its reputation as a preferred choice for travelers visiting Palermo.
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Categories

Luxury Hotel

A 4-star design hotel in the heart of Palermo, it boasts a full-service spa with various treatments, a hot tub, sauna, and steam room. The hotel features a stylish rooftop bar and penthouse suites with private terraces and whirlpool bathtubs, providing modern luxury.

Historic Hotel

While specific historical details are limited in the provided information, its name suggests a connection to the opera and the cultural history of Palermo. Its location provides convenient access to historical sites and cultural attractions.

Hotel for Honeymoon

This hotel offers a combination of comfort and convenience in a central location. Its elegant rooms and proximity to the Teatro Massimo make it a great choice for a cultural and romantic honeymoon.

Hotel with Spa

This hotel is centrally located and features a full-service spa offering massages, body treatments, and facials. Additional features include complimentary wireless internet access and concierge services.

Family Friendly Hotel

The hotel's location in Palermo provides convenient access to local attractions and amenities suitable for families.

Romantic Hotel

A classic hotel with comfortable rooms, a central location, and a welcoming atmosphere. Its traditional charm and convenient amenities make it a great choice for a romantic city getaway.

Hotel near Nightlife Spots

Situated on Via Nicolò Gallo, this hotel is strategically positioned near Via Roma, Via Ruggero Settimo, and Via Principe di Belmonte, known for their concentration of bars and clubs. It provides a convenient base for exploring Palermo's nightlife.

Business Hotel

Hotel Plaza Opéra features well-equipped meeting rooms and a business-friendly environment, suitable for small to medium-sized business gatherings. Its central location provides easy access to Palermo's business district and cultural attractions.

Hotel with Parking

This hotel offers parking and is well-located in Palermo.

Accessible Hotel

4-Star Hotel

Room Types

Classic Single Room with French Bed This room comes with air conditioning, a satellite flat-screen TV and a minibar. The bathroom features slippers, free toiletries and a hairdryer.

Classic Double or Twin Room This room comes with air conditioning, a satellite flat-screen TV and a minibar. The bathroom features slippers, free toiletries and a hairdryer.

Superior Double Room Featuring a spa bath, this larger room comes with air conditioning, a satellite flat-screen TV and a kettle. The bathroom features bathrobes and slippers, free toiletries and a hairdryer.

Deluxe Room Featuring a spa bath, this room comes with air conditioning, a satellite flat-screen TV and a minibar. The bathroom features bathrobes and slippers, free toiletries and a hairdryer.

Suite Featuring maple-wood furniture and a terrace, this air-conditioned suite comes with a living room, Nesperesso machine and two flat-screen TV. The bathroom includes bathrobes and slipper, spa bath and free toiletries.

Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. The suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 2 beds.

About Hotel Plaza Opéra

License: 19082053A201004, IT082053A1YCZ72VQX

Guest Reviews

8.1

Very Good

Location

Hotel Plaza Opéra boasts an exceptional position right in the heart of Palermo, making it a prime choice for travelers seeking convenience and accessibility. Nestled in a central, safe neighborhood characterized by upscale shopping, the hotel provides a perfect base for exploring the city. Guests consistently praise the hotel's proximity to key attractions, such as being just minutes away from the Teatro Politeama and Teatro Massimo. The easy access to pedestrian streets and historic sites presents an ideal setting for those looking to immerse themselves in the local culture and history.

For those with vehicles, the hotel’s central location offers added convenience, especially with on-site parking. The strategic placement near public transportation, including a bus stop to the airport just a block away, enhances mobility for guests. The helpful and friendly staff further enrich the experience, with many reviews highlighting their exceptional service.

Despite being amid bustling city life, Hotel Plaza Opéra offers a calm retreat, combining comfort and cleanliness with high value for money. This small, cozy property with an amazing roof deck and lounge invites guests to relax after a day of city exploration. Overall, the location remains the standout feature of this hotel, drawing guests who appreciate its accessibility and advantageous positioning within Palermo.

Breakfast

Hotel Plaza Opéra offers a delightful breakfast experience that many guests appreciate. The morning meal is served in a captivating setting, with the rooftop terrace providing panoramic views that enhance the dining atmosphere. Guests can enjoy a wide variety of options, including real scrambled eggs and a well-stocked international buffet, ensuring a complete and satisfying start to the day. The quality of the food has been consistently praised, with fresh products and a particularly good selection of cheeses. Although the breakfast service is sometimes busy, the staff remain helpful and attentive. Despite some limitations, such as the occasional crowded setting and high prices, the enjoyable ambiance and delicious taste of the offerings make breakfast at Hotel Plaza Opéra a noteworthy part of the stay.

Rooms

Hotel Plaza Opéra presents a mix of impressions from its guests, appreciating certain aspects while noting some areas for improvement. The cleanliness of the rooms is frequently acknowledged, with daily maintenance ensuring a tidy environment. Many remark upon the coziness and functionality of the accommodations despite their notably small size, as each room is equipped with essentials for a comfortable stay, including coffee machines for added convenience. Guests highlight the modern decor and furnishings in some rooms, providing a pleasant aesthetic despite occasional signs of wear. The beds are described as excellent, contributing to a restful sleep. Additionally, the service receives praise for its quality.

Noise is a recurring concern, with street sounds intruding on the tranquility of the rooms for some guests. Those seeking larger spaces may find the smaller room sizes unsuitable for their needs, particularly if staying as a pair. Breakfast arrangements require booking a slot, which some find inconvenient. Moreover, some visitors have encountered minor issues such as stained sheets and a need for enhanced cleanliness in certain areas.

For relaxation, guests can enjoy the terrace bar, perfect for unwinding with a drink at sunset. This feature offers a delightful respite from busy days. Overall, Hotel Plaza Opéra is appreciated for its clean, well-furnished rooms, attentive service, and appealing amenities, though it could benefit from addressing concerns related to noise and room size to enhance the guest experience further.

Cleanliness

Hotel Plaza Opéra garners praise for its exceptional cleanliness, receiving consistent commendations from its guests. The establishment is recognized for its spotless and impeccably maintained spaces, from the guestrooms to the dining areas. Many patrons highlight the modern design of the hotel, complemented by a commitment to maintaining a pristine environment. The friendly and attentive staff further enhance the experience by ensuring guest requests are promptly fulfilled. Additionally, the hotel's excellent location allows for convenient access to various attractions, adding to its appeal. While most guests are satisfied with the hotel's hygiene standards, a few have noted minor issues, such as occasional mold in shower areas or rooms that were not as clean as expected. Nevertheless, the majority of guests maintain high regard for the cleanliness of Hotel Plaza Opéra, appreciating its stylish rooms and excellent breakfast offerings.

Staff

Hotel Plaza Opéra enjoys a privileged reputation for its exceptional staff, who are consistently praised for their friendliness, kindness, and helpful nature. Guests frequently express appreciation for the cheerful and accommodating service provided by the reception team, setting a welcoming tone from the moment they arrive. The hotel's central location is also noted alongside the staff's willingness to assist, ensuring a seamless travel experience. While feedback regarding restaurant suggestions was mixed, overall, visitors found the assistance of staff invaluable, especially in times of unexpected challenges such as travel disruptions, where the team swiftly facilitated alternative arrangements. The multilingual capabilities of the staff, especially in English, further enhance the guest experience, fostering easy communication and assistance throughout their stay. Despite occasional lapses in service, particularly in bar service, the overriding sentiment reflects a genuine satisfaction with the courtesy and dedication of the hotel personnel, contributing significantly to the guests' positive experiences at Hotel Plaza Opéra.

Parking

The parking experience at Hotel Plaza Opéra receives praise for its efficiency and convenience, despite a few minor limitations. Guests appreciate the modern and welcoming structure of the hotel, complemented by commendably courteous staff who ensure a smooth parking process. The hotel offers an underground parking lot, where the staff skillfully manages and parks cars upon arrival, even though parking cannot be guaranteed in advance. For those traveling with rental cars, the secluded parking area proves advantageous, offering peace of mind. However, with only five spaces available and a somewhat tight arrangement, parking can be a bit snug. Some additional parking can be found across the road, but it is unavailable for reservations. Overall, guests find the private parking experience satisfactory, with staff efficiency mitigating the confines of space.

No, Hotel Plaza Opéra doesn't have any pool.

Yes, a spa is available at Hotel Plaza Opéra.

No, Hotel Plaza Opéra doesn't allow dogs.

Yes, parking facilities are available at Hotel Plaza Opéra.

No, Hotel Plaza Opéra doesn't have a gym.

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