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Summary of reviewsZel Mallorca is a highly regarded hotel offering a remarkable experience to guests, primarily due to its exceptional beachfront location and high standards of service. Nestled directly on the sands of Palmanova beach, the hotel provides stunning sea views and easy access to nearby attractions, making it a convenient choice for travelers seeking both relaxation and activity. Guests are repeatedly impressed by the modern yet welcoming ambiance, with the decor enhancing the overall appeal.
A standout feature of the hotel is its exceptional breakfast experience, often described as delicious and varied, providing a delightful start to the day enjoyed amidst a breathtaking sea view. The rooms amplify this experience, being both spacious and impeccably clean, with beautiful furnishings and amenities ensuring a comfortable stay. Cleanliness is a key strength throughout the property, contributing to a serene and inviting atmosphere.
The staff at Zel Mallorca play a significant role in elevating the guest experience, frequently praised for their friendliness, attentiveness, and eagerness to assist, which further enhances the hotel's reputation for superior service. Additionally, the pool area is a favored aspect, offering a relaxing setting with high standards of maintenance.
While dining at the hotel's restaurant impresses in terms of quality, guests find it somewhat expensive, with limited menu options. The Wi-Fi, though average, is notable for its accessibility even from the beach. Parking presents a choice between a convenient paid option at the hotel or searching for free street parking nearby.
Despite minor issues such as the cost of dining, the comfort of beds, and patchy Wi-Fi, the overall luxury experience, featuring spacious rooms, attentive service, and pristine amenities, leaves a positive and indulgent impression. Thus, Zel Mallorca is a preferred destination for those seeking a luxurious and memorable seaside retreat. Show more
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Beachfront Hotel
Sol Beach House Mallorca is a sophisticated, Cala Blanca beachfront hotel constructed to cater to adults. Many of the rooms have views of the Mediterranean, while the outdoor pool has terraces overlooking the sea and a direct path to the beach. The hotel also boasts the Shack Beach Bar, located next to the swimming pool with sea views, which serves international and Mediterranean cuisine.
Hotel near The Beach
This hotel is a top beachfront option, located within a short walk of Palma Nova Beach. It features multiple outdoor pools and convenient access to the shoreline.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool for guests.
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
ZEL RoomThis spacious and comfortable room has bright décor and offers terrace, satellite TV and desk. A safety deposit box is available.
ZEL Junior Suite Medierranean ViewThis spacious and comfortable room features modern furniture and bright decor. It offers terrace with sea views, satellite TV and safe deposit box.
ZEL Premier RoomThis spacious and comfortable room has bright décor and offers terrace, satellite TV and desk. A safety deposit box is available.
ZEL Premier Room Mediterranean ViewThis spacious and comfortable room are totally renovated with modern furniture and bright décor. It offers terrace with front or side sea views, and also features satellite TV and safety deposit box.
ZEL Junior Suite with TerraceThis spacious and comfortable room are totally renovated with modern furniture and bright décor. It offers a solarium terrace with side sea views, satellite TV and safety deposit box
ZEL HouseThis air-conditioned suite has a big private terrace with BaliBed and Jacuzzi, and offers front or side sea views.
Pangea Premier Room Mediterranean ViewThe spacious double room features air conditioning, a minibar, a tea and coffee maker as well as a balcony with sea views.
Guest Reviews
8.8
Excellent
Location
Zel Mallorca boasts an exceptional location that consistently impresses its guests. Nestled directly on the beachfront, the hotel offers unparalleled access to the sea, with only a picturesque promenade separating it from the sand. Guests frequently highlight the stunning sea views from their rooms and the magical experience of enjoying meals on the beach. The proximity to numerous bars, restaurants, and shops adds to its appeal, making it a convenient choice for travelers who want everything within walking distance.
The hotel's ambiance and interiors have received praise for being modern yet welcoming, enhancing the overall experience. The breakfast buffet is often noted for its variety and quality, providing a perfect start to a day spent by the sea. Compliments extend to the staff, who are described as friendly and attentive, further elevating the guest experience.
While the geographical location of Magaluf is mentioned as less favorable, the hotel's immediate surroundings and beachside position redeem its charm. With a fantastic beach vibe and access to clean, pleasant beachfront, Zel Mallorca stands as a superb choice for families, couples, and solo travelers seeking a tranquil seaside retreat with excellent amenities.
Breakfast
The breakfast experience at Zel Mallorca is often praised as a highlight of the stay, offering a truly exceptional culinary start to the day. Guests consistently describe the breakfast as delicious, beautifully presented, and incredibly varied. The buffet is extensive, providing a range of options from fresh fruits to hearty selections, satisfying diverse palates. Many reviews emphasize it as one of the best hotel breakfasts they've ever encountered, with its quality and selection being top-notch. The breakfast setting is complemented by a beautiful sea view, enhancing the dining experience. Some minor critiques mention a desire for more options, especially gluten-free items, and occasional temperature issues with the hot buffet. Despite these small concerns, the overall impression is overwhelmingly positive, with the breakfast leaving a memorable impression on guests. The setting, variety, and taste combine to create a truly magical morning experience for visitors of this beachside hotel.
Dinner
The dining experience at Zel Mallorca has left guests with mixed impressions. The quality of the food is generally praised, with several guests highlighting the excellent service and delicious dishes served at the hotel's restaurant. Diners have also enjoyed meals in more unique settings, such as having dinner delivered to their room in a charming picnic basket.
However, the prevailing sentiment is that the cost of dining is significantly high, often described as excessively expensive or overpriced. This sentiment is echoed by several reviews, which suggest that the price does not align with the quality offered. Additionally, there is concern over the limited menu options, especially for vegetarians, and some find the menu too specific for their taste.
Overall, while the restaurant appears to deliver in terms of quality and service, the high pricing and limited menu options should be considered by potential guests planning their visit to Zel Mallorca.
Rooms
Zel Mallorca offers a delightful experience with its charming and spacious rooms, beautifully designed to create a comfortable and welcoming environment. Guests consistently praise the modern decor and unique furnishings, which contribute to the hotel's fantastic style. Many rooms boast magnificent sea views, providing visitors with stunning vistas of the Mediterranean. Cleanliness is a standout feature, with rooms meticulously maintained throughout guests' stays.
The hotel caters to a variety of needs, including rooms adapted for disabled guests. Facilities such as balconies, excellent showers, and minibars enhance the overall experience, ensuring that rooms are both well-equipped and generous in size. For those seeking tranquility, the hotel staff are accommodating when it comes to room changes.
While some guests mention minor issues like room temperature and preferences regarding bed types, the overall impression is positive. Rooms at Zel Mallorca are visually appealing, spacious, and provide a comfortable retreat for travelers, complemented by the attentive and friendly service from the hotel staff.
Beds
At Zel Mallorca, guests have shared a mix of experiences when it comes to the beds provided by the hotel. The prevailing sentiment is that the beds are generally quite comfortable, with many visitors praising them as being super comfy and even describing them as a dream. Some reviews highlight the lovely furnishings of the beds, which seem to enhance the overall impression of comfort. The hotel offers large beds, which guests consistently appreciate, though it's noted that in some instances, two smaller beds are combined to create a larger sleeping area. This arrangement, while achieving size, isn't always ideal as the beds sometimes move due to wheels, or result in varied firmness, leaving a few guests desiring a sturdier or softer sleep solution.
A few guests found the beds to be on the harder side and mentioned discrepancies with booking preferences, like requesting a single large mattress but receiving two singles instead. Though the quality of the linen is occasionally remarked upon less positively, the general consensus leans towards satisfaction with bed comfort. Some minor issues were raised regarding noise disturbance due to thin walls, which could impact light sleepers. Overall, while there's room for improvement in certain areas, many visitors have found the beds at Zel Mallorca to be a pleasant and restful component of their stay.
Cleanliness
Zel Mallorca stands out for its impressive commitment to cleanliness, creating a pristine environment that has consistently garnered praise from its guests. The hotel is meticulously maintained, with the cleaning staff working diligently throughout the day to ensure that every corner is spotless. The warm, welcoming service complements the hotel's immaculate condition, contributing to an overall enchanting experience. The property is beautifully decorated, boasting large, tastefully appointed rooms that guests find both beautiful and exceptionally clean. Its serene beachside location adds to the appeal, providing a tranquil backdrop to the serene and spotless accommodations. Whether relaxing in the lobby or exploring the grounds, visitors consistently remark on the hotel's fresh and pleasant scent, adding an extra layer of comfort to their stay. Despite a few occasions of missed spots, the overall feedback emphasizes a high standard of cleanliness and service, making Zel Mallorca a cherished escape for those seeking a well-maintained and welcoming getaway.
Staff
Zel Mallorca consistently receives praise for its staff's exceptional service and friendliness. Guests frequently describe the employees as incredibly helpful, welcoming, attentive, and accommodating, ensuring that every need is met with a warm smile. The reception team, in particular, is noted for offering great service from the moment guests arrive, contributing to a welcoming and organized check-in experience. The staff's enthusiasm and dedication shine through, with many guests highlighting the team's eagerness to make their stay as enjoyable as possible.
It's evident that the hotel's employees play a crucial role in shaping the overall experience, with many guests appreciating their professionalism, politeness, and cheerful demeanor. Although there are occasional remarks about areas for improvement, the overwhelming consensus is that the staff stands out positively, contributing significantly to the hotel's reputation for top-notch service. The team at Zel Mallorca is described as capable of going above and beyond to assist guests, reinforcing the hotel's image as a place where customer satisfaction is a high priority.
Overall, the positive reviews reflect a team that is dedicated to providing a warm and friendly atmosphere, complemented by clean facilities and delicious food, which together create a memorable experience for guests.
Wi-Fi
At Zel Mallorca, the internet experience presents a mixed bag for guests. While not consistently highlighted as a standout feature, the Wi-Fi availability appears patchy, with coverage varying significantly throughout the premises. The connection is generally rated as average, and guests might encounter difficulties with streaming capabilities, as in-room TV options are limited. Despite these hiccups, the hotel compensates with its modern and luxurious amenities, complemented by an excellent location. Interestingly, the Wi-Fi signal is even accessible from the sea, adding a unique facet to the connectivity experience at this appealing destination.
Pool
Zel Mallorca offers a delightful pool area that consistently impresses guests with its high standards and inviting atmosphere. The hotel boasts two appealing pools, complemented by a well-maintained spa section that guests find great for relaxation. The main pool area is described as exquisite, featuring comfortable loungers with thick mattresses and plenty of sunbeds and umbrellas for those looking to bask in the sun. Guests appreciate the seamless access to the pool area and the fact that it is merely separated from the beach by a charming promenade, providing a scenic backdrop for relaxation.
While the pool's temperature receives mixed reviews, with some finding it slightly icy, the cleanliness and overall upkeep of the pool are often praised. The pool bar generally provides quick service, although it can become challenging during peak times when there are more guests. Despite its attractiveness, the pool area can feel crowded, as it tends to fill up fast, hinting at limited space for the number of guests. Nevertheless, the stunning pool set amidst tranquil surroundings makes it a memorable spot for visitors seeking a perfect blend of beachside relaxation and a touch of indulgence.
Beach
Zel Mallorca offers a prime beachfront location that has guests raving about its easy access and impressive views of the Palmanova beach. The golden sands are just steps away from the hotel, creating a seamless transition from comfortable accommodations to the clean and beautiful beach. The outdoor area for breakfast, complete with a restaurant and beach bar, enhances the overall beach vibe and provides a delightful start to the day. The local scene is vibrant, with plenty of nearby restaurants contributing to the area's lively atmosphere. The hotel stands out not only for its proximity to the beach but also for its stylish design and comfortable interiors. Exceptional service from the abundant staff further enhances the guest experience at this ideally situated property. While the beach can get crowded, it remains a favorite for its fabulous setting and convenience, being just a short drive from the airport and accessible via various transportation options.
Parking
Zel Mallorca offers a convenient parking option for guests, though it comes at a premium price. The hotel's parking fee ranges from 20 to 30 euros per day, which some guests find excessive. Despite this, those who prefer to save on parking costs can opt for nearby free street parking. However, finding these spots can be a challenge due to limited availability, especially during the high season. While the hotel's communication about parking costs could be clearer, guests generally appreciate having the flexibility to choose between the convenience of the hotel lot and the budget-friendly alternative of nearby street parking. The town of Palmanova's lively atmosphere can add to the demand for parking, but with a bit of patience, managing parking needs is possible.
Luxury
The Zel Mallorca offers guests a blend of luxurious experiences from the moment they enter, with a pleasing fragrance greeting them at the entrance and continuing through to the elevators. Guests consistently remark on the beauty and impressive decor of the hotel, appreciating its prime location and generously sized rooms. The accommodations are described as luxurious, offering top-class amenities that make visitors feel truly pampered. The facilities, including a spa area, offer wonderful experiences, though some suggest they could be better organized. While some aspects, like the check-in process using iPads, may lack the luxurious touch that guests expect, the overall impression remains one of opulence. Despite a few minor flaws, such as partial sea views that might not match what's pictured, the hotel manages to maintain a high standard of luxury, leaving guests with a satisfactory and indulgent experience.
Beachfront
Zel Mallorca is praised for its enviable beachfront location, offering direct access to a beautiful and often pleasantly uncrowded beach, particularly in the off-peak season of April. The hotel itself is noted for its spacious rooms and tasteful decor, providing ample comfort alongside its stunning views. Guests appreciate the hotel's proximity to local restaurants, making it convenient for those looking to explore nearby dining options. The entire team at the hotel receives commendation for their friendly service and dedication to fulfilling guest requests, contributing to a welcoming and enjoyable stay.
Yes, Zel Mallorca has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Zel Mallorca.
Yes, Zel Mallorca welcomes dogs.
Yes, parking facilities are available at Zel Mallorca.