Palmas-10.19176800,
-48.33090100,
Quadra 102 Sul, Alameda 2, Lote 2, Av. Ns-02(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsSelect Hotel in Palmas consistently impresses its guests with its prime central location, making it an ideal base for exploring the city’s key attractions. Guests appreciate the hotel's closeness to a variety of dining options, shopping malls and main tourist spots, which enhances their convenience and overall experience. The peaceful yet central setting allows guests to enjoy both the vibrant city life and serene moments.
A standout feature of Select Hotel is its breakfast, which receives immense praise for its variety, freshness and quality. Guests consistently highlight the abundance of options, including fruits, cakes, juices and pies, describing the breakfast as delicious and impeccable. This culinary delight significantly enhances the guest experience.
Even though the hotel does not have a dedicated restaurant, the attached burger joint on the ground floor is a hit among guests for its delicious and convenient food options. This, coupled with numerous nearby eateries, ensures that guests have excellent dining choices.
The rooms at Select Hotel are generally spacious, clean and well-ventilated, meeting the comfort expectations of most guests. The comfortable beds, strong showers and beautiful views contribute positively to their stay. However, there are occasional issues with room maintenance which could be improved upon. Despite this, many guests find the rooms cozy and appreciate the modern facilities.
Cleanliness is another area where Select Hotel excels with numerous positive comments about the spotless and airy rooms and well-maintained common areas. The reputation for high standards of hygiene is further reinforced by the efficient and attentive housekeeping staff.
The staff at Select Hotel are frequently commended for their exceptional customer service. Guests describe the team as friendly, helpful and professional, often going above and beyond to ensure a pleasant stay. This warm hospitality significantly enhances the overall experience.
While the Wi-Fi receives mixed reviews, many guests find it to be generally good and functional. Similarly, the gym could benefit from more equipment and better maintenance, as it currently meets only basic needs. The hotel provides ample parking, although the ongoing construction and lack of security features are noted drawbacks.
For families, the hotel offers conveniences such as cribs and generally good service. However, the absence of a designated play area and occasional noise disturbances suggest areas for potential improvement to better cater to families with young children.
Beds at Select Hotel receive mixed feedback; while many guests find them extremely comfortable, some face issues with sagging mattresses and insufficient bedding quality. Consistency in addressing these concerns could enhance guest satisfaction.
Overall, Select Hotel delivers a solid three-star experience with a great balance of cost and amenities. It is particularly noted as a practical choice for business travelers due to its affordability, efficient check-in process and conducive environment for work. Despite some areas for improvement, the hotel’s combination of location, breakfast offerings, cleanliness and exceptional staff service makes it a reliable and popular choice for travelers to Palmas. Show more
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Categories
Family Friendly Hotel
Some reviews mention it as a hotel that is highly rated by families.
Business Hotel
This hotel provides meeting rooms for business needs. It offers comfortable, spacious, and fully-featured rooms with necessary amenities.
Hotel with Parking
Select Hotel offers free private parking for its guests. The hotel also provides accessible parking facilities, catering to guests with specific needs.
Accessible Hotel
Select Hotel is noted for its wheelchair accessibility, including accessible parking and paths of travel. The hotel has elevators and offers rooms equipped with grab rails to assist guests with mobility needs.
Hotel with Gym
The Select Hotel has accommodations with a fitness center. It offers a fitness center for guests seeking to maintain their workout routine while traveling.
3-Star Hotel
This hotel offers room service, a restaurant, and a fitness center. Guests can enjoy mountain views, and the hotel provides laundry services, a free breakfast, city views, and free parking.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Room Types
Deluxe RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, executive lounge access as well as lake views. The unit has 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, executive lounge access as well as lake views.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, executive lounge access as well as lake views.
Executive SuiteGuests will have a special experience as this suite features a spa bath. This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, executive lounge access as well as lake views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Select Hotel in Palmas boasts a prime location, consistently praised by guests for its centrality and convenience. Situated in the heart of the city, it offers easy access to key attractions like Sunflower Square and Candle Lake. Guests appreciate its proximity to a variety of dining options, from upscale restaurants to fast food joints, as well as pharmacies, supermarkets and shopping malls. The hotel is also near the main tourist spots, making it an excellent base for exploring Palmas. Despite a few comments on maintenance needs, the majority of reviews highlight the superb location, good comfort and excellent breakfast. The peaceful yet central setting ensures guests can enjoy both the hustle and bustle of the city and quieter, more serene moments. Overall, Select Hotel combines an unbeatable location with good value for money, making it a top choice for travelers.
Breakfast
Select Hotel's breakfast offerings have received widespread acclaim from guests, who frequently highlight it as a standout feature of their stay. Reviews consistently praise the breakfast for its variety and freshness with many noting the abundance of options available, including fruits, cakes, juices and especially pies. Guests describe the breakfast as delicious, tasty and even impeccable. The quality and diversity of the food are often mentioned with frequent replenishment ensuring a continuous supply of fresh items.
While the majority of feedback is overwhelmingly positive, a few guests noted areas for improvement, such as a desire for more sweet options and better coffee quality. However, these comments are outnumbered by remarks celebrating the extensive and satisfying breakfast experience. With numerous mentions of it being wonderful, exceptional and one of the best in Palmas, Select Hotel's breakfast is a well-loved aspect that greatly enhances the guest experience.
Dinner
Select Hotel offers a convenient dining experience, primarily through an attached burger joint on the ground floor. This burger joint has received praise for its delicious food, making it an ideal option for late arrivals or those who prefer not to venture far for dinner. Guests find it comfortable and easy to access, highlighting its practicality. Besides the burger place, there are numerous good restaurants and snack bars near the hotel, providing a broad variety of dining options that cater to different tastes. Though the hotel itself doesn't have a dedicated restaurant, the abundance of nearby eateries ensures guests have access to excellent dining choices.
Rooms
The rooms at Select Hotel are generally spacious, clean and offer excellent accommodation with good cost-benefit. Many guests appreciate the ample space, comfortable beds and the overall cleanliness, highlighting the well-ventilated and airy nature of the rooms. The bathrooms are often noted for being large and having strong showers. Views from the rooms, including beautiful sunset vistas, add to the appeal and the hotel's location is frequently mentioned positively.
On the other hand, there are recurring issues with room maintenance, such as broken fixtures, moldy walls, water infiltration and occasional unpleasant odors from the bathroom or sewer. Housekeeping quality seems inconsistent with some reviewers mentioning quick or subpar cleaning. Noise from outside and the lack of acoustic comfort are also noted concerns. There are mentions of missing amenities like face towels and full-length mirrors and some guests found beds to be uncomfortable or improperly joined.
Despite these drawbacks, many guests find the rooms to be cozy, well-equipped with modern facilities and appreciate the new infrastructure. Those who value comfort and space seem to have their expectations met, while those sensitive to noise or maintenance issues may want to consider these factors before booking.
Beds
Select Hotel receives mixed feedback regarding its beds from guests. Comments indicate that many guests find the beds comfortable with phrases like "extremely comfortable mattress" and "giant and super comfortable bed" appearing frequently. Visitors also appreciated beds that provided good bed linen and comfortable pillows.
However, there are significant concerns about the quality of some mattresses with multiple mentions of sagging, old and thin mattresses. Guests have reported issues such as beds being too soft, noisy and small. A particular complaint arises from double beds split into two parts, which proves uncomfortable for many. Bedding quality also drew criticism with some experiencing dirty or sweat-smelling sheets and low quantities of bed linens and pillows.
Overall, while many find the beds and rooms comfortable, there are notable inconsistencies that the hotel might need to address to improve guest satisfaction.
Cleanliness
Select Hotel has garnered positive feedback for its exceptionally high standards of cleanliness. Guests frequently praise the clean organized and well-maintained rooms, highlighting the spotless and airy atmosphere. Common areas and facilities are similarly commended for their cleanliness, contributing to a comfortable and hygienic stay. The hotel's cleanliness extends to the bathrooms, laundry and even air-conditioned spaces, ensuring a fresh and pleasant environment for guests.
The efficiency and attentiveness of the housekeeping staff further enhance the hotel's reputation with many noting the impeccable and daily cleaning routines. Despite some minor critiques regarding occasional below-average room cleaning, the majority of reviews reflect a high overall standard in hygiene and orderliness throughout the property.
An added bonus is the hotel's great location and excellent service from its personnel, which complements the clean and comfortable accommodations. Recent renovations have only improved the already high standards of the hotel, providing guests with clean and modern facilities. Overall, Select Hotel offers a pristine, comfortable and inviting environment, making it an attractive choice for travelers prioritizing cleanliness.
Staff
Select Hotel receives high praise for its exceptional customer service from guests. The staff is commended for being extremely polite, friendly and helpful with many guests noting their attentiveness and professionalism. Receptionists, in particular, are highlighted for their above-and-beyond service with several guests specifically mentioning the outstanding attentiveness of individuals like Guanabara and Paulo.
The overall team at Select Hotel is described as very welcoming and courteous, often going out of their way to assist guests with various needs, including helping with suitcases and solving problems efficiently. While a few reviews mention areas for improvement, such as handling complaints more effectively, the general consensus remains overwhelmingly positive regarding the staff's conduct.
Guests appreciate the positive attitude and competency of the employees, which contributes to a pleasant and comforting stay. Overall, the hotel is recognized for its high standard of service, friendly atmosphere and dedicated staff, making it a reliable choice for travelers seeking attentive and professional hospitality.
Wi-Fi
The reviews for 'Select Hotel' indicate a mixed but generally positive experience with the Wi-Fi. Many guests found the Wi-Fi to be excellent with some describing it as working perfectly and very well. It is available throughout the hotel and is free, which is a plus.
However, there are also mentions of weak and unstable Wi-Fi signals during some stays with a few guests experiencing no Wi-Fi signal at all or finding the internet quality mediocre or terrible. On balance, the Wi-Fi at 'Select Hotel' appears to generally be of good quality, but there may be occasional issues with signal strength and stability.
Gym
The gym at Select Hotel receives mixed reviews from guests. While some found that it met their basic needs, the majority of comments point out significant drawbacks. Many guests noted the gym's small size and lack of equipment, describing it as a small cubicle that is too limited for the hotel's size. There were also mentions of the gym needing daily cleaning and being poorly equipped. Guests looking for extensive leisure and sports facilities may find the gym insufficient. Overall, it appears that the gym could benefit from more equipment and better maintenance to meet the expectations of its users.
Parking
Select Hotel provides ample parking with complimentary spaces available for guests, adding convenience to their stay. Its central location ensures parking is easily accessible, which is a significant advantage. However, the parking lot is currently undergoing construction and lacks basic security features, such as a gate or guardhouse, making it feel unsecured, especially at night due to insufficient lighting. The parking areas are uncovered, which can be uncomfortable considering the high temperatures in Palmas and provide no sheltered way to enter the hotel. Additionally, the parking lot's organization has room for improvement, as the access to the entrance can be challenging. Despite these downsides, the availability of parking without extra charges is a notable plus for many travelers.
Family
Select Hotel offers a mixed experience for families with children. On the positive side, the hotel is accessible and provides conveniences such as cribs for babies, adding a touch of family-friendliness. The staff also demonstrate commendable service, such as retrieving and returning lost items, which adds to the guests' sense of security and care. The hotel's location in Palmas, a beautiful and progressive city, makes it an attractive destination.
However, there are some drawbacks. Some guests noted the absence of a designated play area for children, which would enhance the stay for families. Additionally, there were concerns about the overall environment not being family-friendly with specific incidents like noise disturbances from neighboring rooms. This inconsistency in the family-oriented atmosphere suggests that while the hotel has potential, it might need further improvements to fully cater to families with young children.
3 Star
Select Hotel offers solid three-star accommodations with a satisfactory cost-benefit ratio. Guests find the hotel to be very good for its rating, though not exceptional. The breakfast is considered good, albeit basic, fitting the expectations of a three-star establishment. While the hotel meets basic standards, some amenities could benefit from improvement, especially considering the nightly rates. Overall, it is a budget-friendly option that delivers a consistent three-star experience without extra frills.
Business
Select Hotel in Palmas appears to be a practical and cost-effective option for business travelers. The rooms offer a great view, making stays more enjoyable. The hotel is described as having an excellent cost-benefit ratio, being affordable and suitable for work-related trips. Guests appreciate the quick and simple check-in process with both early morning check-outs and check-ins being handled pleasantly and efficiently.
Although the Wi-Fi is mentioned as an area needing improvement, it seems that it generally works well enough for typical needs. The hotel doesn't provide specific business-oriented amenities, but its affordability and ease of access make it a viable recommendation for those visiting the city for professional purposes. The Select Hotel is also noted as a good option for individuals studying for exams like the MCAT, suggesting a quiet and conducive environment for focused work.
No, Select Hotel doesn't have any pool.
No, a spa isn't available at Select Hotel.
No, Select Hotel doesn't allow dogs.
Yes, parking facilities are available at Select Hotel.