Palms Inn & Suites

Palmdale, 430 West Palmdale Boulevard 34.582269,-118.137268(Show on Map)

5.9

Rated

+5 Photos

+ 3 Photos3

Checkin - Checkout dates‌

Info

Palms Inn & Suites is a budget-friendly hotel located in Palmdale, California, near restaurants, shopping and entertainment, as well as popular attractions like the Palmdale Playhouse, Dry Town Water Park and Lake Palmdale. This family-friendly hotel offers a comfortable and convenient stay with a range of amenities and services, including pet-friendly policies, free WiFi, on-site laundry facilities and an outdoor pool, hot tub, game room and vending machines. Business travelers can also take advantage of the hotel's copy and Fax machines, while all guests can enjoy complimentary coffee. The hotel's guest rooms and suites come with various lifestyle amenities, such as hair dryers and ironing boards, as well as access to a business center, laundry services and BBQ facilities. Palms Inn & Suites Palmdale Hotel provides multilingual staff and security features, including fire extinguishers, smoke alarms and CCTV in common areas.

Summary of reviews

Palms Inn & Suites is a budget-friendly option that provides easy access to nearby restaurants and stores with decent prices. While some guests reported clean and comfortable rooms, there were many issues cited including dirty carpets, outdated furniture and unpleasant odors. The hotel has major cleanliness issues with reports of mold, bugs, roaches and dirty carpets and bedding. Despite these issues, the majority of reviews describe the staff as friendly and helpful. The pool has mixed reviews with some guests enjoying it and others encountering issues. The bed situation is hit-or-miss according to guest reviews. Overall, Palms Inn & Suites may be okay as a last resort, but there are nicer options in the area for a little more money.

Categories

Dog Friendly

This hotel welcomes two pets up to 20 lbs. The hotel has a small grassy area for pet relief.

Pool

Outdoor Pool

Free Wi-Fi

Accessible

Outdoor Pool

Room Types

Queen RoomThis air-conditioned room includes a cable TV, a work desk and a refrigerator.

Queen Room with Two Queen BedsThis air-conditioned room includes a cable TV, a work desk and a refrigerator.

Queen Room - Disability AccessThe unit has 1 bed.

Queen Room - Disability AccessThe unit offers 1 bed.

Budget Single Room- SmokingThe unit has 1 bed.

Budget Double Room- SmokingThe unit offers 2 beds.

About Palms Inn & Suites

Palms Inn & Suites is a budget-friendly lodging option located in the heart of Palmdale, CA, just a short drive from Hollywood Burbank Airport. The hotel is conveniently situated near a variety of restaurants, shopping and entertainment, as well as popular attractions like Palmdale Playhouse, Dry Town Water Park and Lake Palmdale. Guests can expect a comfortable and convenient stay at this family-friendly hotel, which offers a range of amenities and services to meet their needs. Whether visiting for business or leisure, guests can enjoy the hotel's pet-friendly policy, free WiFi, self-parking and on-site laundry facilities. Other popular features include the outdoor pool and hot tub, game room and vending machines. Business travelers can take advantage of the copy and Fax machines, while complimentary coffee is available to all guests. The hotel's guest rooms and suites offer a range of lifestyle amenities such as hair dryers, ironing boards and daily housekeeping to ensure a comfortable stay. Guests can also enjoy access to a variety of facilities, including a business center, laundry services, and BBQ facilities. Palms Inn & Suites Palmdale Hotel is committed to providing excellent service to guests, with a multilingual staff available at any moment to assist with any needs. The hotel also features a range of security features, including fire extinguishers, smoke alarms and CCTV in common areas.

Guest Reviews

5.9

Rated

Review Summaries

Location

The location of Palms Inn & Suites seems to be a mixed bag for guests. While some appreciate its convenience and proximity to food and the freeway, others express concern about safety and the local environment. Several mention the area as being "drug infested" or "dingy," with reports of prostitution and loud fighting at night. Parking is noted as good, but some complain that the lot is filthy. Others mention that if you arrive late, you may have to walk a bit to your room, as the elevator stops running after 8 pm. However, there are also positive comments on the location being "nice," "fine," and "good" for business meetings. Overall, it seems that while some may have reservations about the surrounding neighborhood, the location provides easy access to nearby restaurants and stores with decent prices.

Rooms

If you're looking for a budget-friendly option, Palms Inn & Suites may seem like a good choice, but be aware that the reviews are mixed. While some guests reported clean and comfortable rooms, there were many issues cited including dirty carpets, outdated furniture and unpleasant odors - especially cigarette smoke. Bugs and roaches were also noted and some guests experienced key card malfunctions. On the positive side, the location was convenient and there were nearby establishments for food and snacks. Some rooms had been upgraded, but overall the hotel needs a major renovation. It is also important to note that amenities such as TVs, microwaves and toiletries were not always available. Overall, Palms Inn & Suites may be okay as a last resort, but there are nicer options in the area for a little more money.

Beds

The bed situation at Palms Inn & Suites seems to be hit-or-miss according to guest reviews. Some guests have reported uncomfortable beds that are noisy, lumpy and you can even feel the springs through the mattress. Others have found the beds to be extremely comfortable and slept well. Unfortunately, there have been reports of holes in the bed and some guests have even encountered issues with cleanliness such as a room smelling like dog urine or roaches. On the positive side, some guests have reported clean beds and towels that smelled great. Some rooms had flat screen TVs, air conditioning and ice boxes, making for a comfortable stay aside from the bed situation. Overall, it seems that the hotel needs to consider investing in some new mattresses to improve the sleep experience for their guests.

Cleanliness

The reviews for Palms Inn & Suites indicate that the hotel has major cleanliness issues. Guests have reported mold, bugs, roaches and dirty carpets and bedding. Some guests have even seen blood stains on walls and lamps. Several reviews mention a strong cigarette smell in non-smoking rooms. Some guests have reported broken furniture and water leaks and one guest found gang signs on the walls of their room. Despite these issues, some guests found the location to be convenient and staff to be friendly. However, the majority of reviews indicate that the hotel is unsanitary and not worth the price.

Staff

Despite some negative experiences with certain staff members, the majority of reviews of Palms Inn & Suites describe the staff as friendly and helpful. The check-in process is reported to be smooth and easy with some guests mentioning they were given a room immediately upon arrival. Housekeeping is said to be responsive when guests have requests. However, there were a few complaints of rude or unprofessional behavior from front desk employees. Several guests also reported issues with keys not working and some felt that staff could have been more accommodating. One standout employee, Stephanie, was praised for her problem-solving skills and attentiveness. Overall, guests found the staff to be a mix of helpful and unhelpful individuals.

Pool

The pool at Palms Inn & Suites has mixed reviews. While some guests describe it as clean and enjoyable, others have encountered issues like dead bugs and roaches. A few guests also complained about the hot tub being turned off for the winter. One guest reported water pouring out of the light fixture in the bathroom, which doesn't sound too pleasant. On a positive note, the outdoor pool appears to be well-maintained with no complaints about cleanliness. However, some guests mentioned a lot of people hanging out in the parking lot listening to loud music, which felt unsafe. One guest even described the location as a place where gangsters make drug deals and sleep for free, while security stays in the lobby and doesn't patrol. Overall, the pool at Palms Inn & Suites seems like a mixed bag with some guests enjoying it and others encountering issues.

FAQ

Yes, Palms Inn & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Palms Inn & Suites.

Yes, Palms Inn & Suites welcomes dogs.

No, parking facilities aren't available at Palms Inn & Suites.

No, Palms Inn & Suites doesn't have a gym.

Location

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