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Summary of reviewsEstrella de las Nieves, located at the picturesque entrance of Pampaneira, provides an ideal blend of tranquility and accessibility. Just a short walk from the town square and close to local attractions, the hotel is praised for its serene environment and spectacular mountain views. Guests appreciate its central location as a convenient base to explore the beautiful Alpujarra region and surrounding villages.
The highlights of a stay at Estrella de las Nieves include the exceptional breakfast, which rivals offerings from high-end hotels. The breakfast buffet delights with a wide array of homemade cakes, pastries, deli meats and other savory products, often exceeding guest expectations. The excellent coffee, including barista options, adds to the luxurious feel.
While the hotel doesn't offer lunch or dinner services, its proximity to local dining options compensates for this absence. Guests highly recommend nearby restaurants like Casa Julio, Casa Abuela and a local pizzeria for their wonderful and affordable food.
Guests find the rooms spacious, clean and comfortable with many offering terraces or balconies with beautiful views. The modern furniture, comfortable beds and well-maintained spaces ensure a relaxing stay. Cleanliness is a priority with both rooms and common areas described as spotless.
The staff at Estrella de las Nieves receive consistent high praise for their friendliness, attentiveness and excellent service. The family-owned hotel creates a warm, welcoming atmosphere with staff members who go above and beyond to meet guest needs.
The outdoor pool, particularly the rooftop saltwater pool, is a standout feature, offering a perfect place for relaxation with stunning views. Although the wifi connectivity has mixed reviews with issues reported about signal strength and device limits, the overall experience remains positive due to other amenities.
Parking options include both paid facilities and limited free public spaces nearby, adding convenience for guests traveling by car. Lastly, the comfortable beds contribute significantly to a restful stay, despite some mentions of minor improvements needed for mattresses and pillows.
Overall, Estrella de las Nieves provides a delightful and comfortable experience with its prime location, exceptional breakfast, friendly staff, well-appointed rooms and inviting pool area contributing to a memorable stay. Show more
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Categories
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Double or Twin Room with TerraceAir-conditioned rooms come with a private terrace, free Wi-Fi, a flat-screen TV and a private bathroom with a hydromassage shower or bath tub, hairdryer and toiletries.
Double RoomAir-conditioned rooms come with free Wi-Fi, a flat-screen TV and a private bathroom with a hairdryer and toiletries.
Single RoomAir-conditioned rooms come with free Wi-Fi, a flat-screen TV and a private bathroom with a hairdryer and toiletries.
Junior SuiteAir-conditioned rooms come with a private balcony, free Wi-Fi, a flat-screen TV and a private bathroom with a hydromassage bath tub, hairdryer and toiletries.
Guest Reviews
Location
Estrella de las Nieves boasts an enviable location at the entrance of the picturesque village of Pampaneira, nestled at the upper edge of town. This rural cottage offers the perfect balance of tranquility and accessibility, being just a three-minute walk from the town square and close to local attractions such as the Castaño pizzeria. The hotel's position is ideal for exploring the beautiful Alpujarra region, providing easy access to the other charming villages in the area.
Guests consistently praise the hotel’s unbeatable, central and accessible location, describing it as perfectly situated for visiting Pampaneira and the surrounding countryside. They appreciate the serene environment and the spectacular views that come with being in the mountains with nights that are peaceful and quiet.
The hotel is modern and well-maintained, offering high-quality rooms and excellent facilities, including a fantastic breakfast spread. Visitors note the cleanliness and comfort, highlighting the lovely terrace and great views from the rooms. With excellent proximity to the village amenities and parking right next to the hotel, Estrella de las Nieves provides a convenient and beautiful base for a relaxed and pleasant stay in one of Spain’s most beautiful villages.
Breakfast
The breakfast experience at Estrella de las Nieves is widely celebrated for its exceptional quality and variety. Guests consistently describe it as very good, delicious and even spectacular, rivaling that of a 5-star hotel on 5th Avenue. The breakfast buffet stands out for its extensive and diverse offerings, including a wide array of homemade cakes, pastries, deli meats and savory products.
Visitors appreciate the hearty, abundant and complete nature of the breakfast, often highlighting the generous selection as a particular delight. The coffee is notably excellent with some reviews mentioning the availability of barista coffee adding to the luxurious feel of the meal.
The breakfast not only satisfies but often exceeds expectations with many guests finding it to be the best they've enjoyed and others noting the spectacular quality and presentation. This meal has become a major highlight for those staying at the hotel, making it highly recommended for future visitors.
Dinner
Estrella de las Nieves does not offer lunch or dinner options on-site, much to the disappointment of some guests. However, its convenient location, just a three-minute walk from the town square, allows visitors to easily access local dining options. Guests have highly recommended the Casa Julio restaurant, which is noted for its wonderful food at very affordable prices and belongs to the same family as the hotel. Casa Abuela and a nearby pizzeria also receive praise for their excellent offerings. Despite the lack of in-house dining services, guests appreciate the proximity to these quality local eateries. While some visitors were let down by the absence of a restaurant or bar service within the hotel, including breakfast options, the nearby restaurants help compensate for this shortfall.
Rooms
Rooms at Estrella de las Nieves stand out for their generous size and impeccable cleanliness. Guests consistently highlight that the rooms are spacious with plenty of light and comfortable furnishings, making them ideal for a relaxing stay. Many rooms come with a terrace or balcony, offering beautiful views of the surrounding environment, which is often described as fantastic or magnificent.
The hotel's suites receive praise for their largeness and modern design with amenities that ensure maximum comfort, such as air conditioning and very comfortable beds. Cleanliness is a recurring positive point with numerous mentions of rooms and bathrooms being spotlessly maintained. Some bathrooms are equipped with luxurious features like large shower trays, whirlpool tubs and separate bathtub areas.
The overall atmosphere of the rooms is cozy and comfortable with modern furniture that is well-maintained. The combination of spacious interiors and thoughtful amenities creates a welcoming environment for guests. Views from the rooms, especially those with terraces or balconies, add to the charm, providing a serene and visually pleasing retreat.
In essence, Estrella de las Nieves offers well-appointed, spacious, clean and comfortable rooms that contribute to a restful and enjoyable stay. The positive comments on room size, cleanliness and comfort are a testament to the hotel's commitment to providing a superior guest experience.
Beds
Estrella de las Nieves boasts a reputation for providing guests with a notably comfortable sleeping experience, as highlighted by numerous reviews. Visitors frequently praise the super comfortable beds, often describing them as very comfortable and even super soft. The comfort of the beds is a standout feature, contributing to a restful stay. However, some feedback mentions that the mattresses could be improved and that the double bed might benefit from being a bit wider. On the flip side, the pillows have received mixed reviews with some guests finding them too thin or hard. Nevertheless, the overall consensus underscores the great comfort of the beds, ensuring a pleasant and relaxing stay at the hotel.
Cleanliness
Estrella de las Nieves stands out prominently for its exceptional cleanliness, a theme consistently highlighted in guest reviews. Visitors frequently describe the hotel as being very clean, well-maintained and in a remarkable state of conservation. The rooms, notably spacious and well-furnished, maintain impeccable standards of hygiene. Both the room and common areas receive high marks, often cited as spotless with attention to detail extending to the bathroom and bedding.
The hotel's facilities and general ambiance match this high level of cleanliness, creating a tranquil and inviting environment. Reviewers also appreciate the friendly and attentive staff who contribute significantly to an overall clean and well-maintained atmosphere. With such consistent praise, it’s clear that Estrella de las Nieves prioritizes cleanliness, ensuring guests enjoy a pleasant and hygienic stay.
Staff
At Estrella de las Nieves, the guest experience is significantly enhanced by the consistently high praise for the hotel staff. Visitors frequently highlight the friendly, kind and helpful nature of the team. Many recall the warm and welcoming reception upon arrival and note that the staff go above and beyond to ensure their comfort. The receptionists are particularly appreciated for their cheerful and attentive service.
The hotel is family-owned, which appears to contribute to the exceptional care and close, familiar treatment that guests receive. Puri and her team are commended for their extreme kindness, involvement and professionalism, fostering a warm atmosphere that makes guests feel at home.
Consistently described as super friendly and attentive, the staff members are known for being proactive in addressing guests' needs, from preparing drinks to providing helpful local advice. This dedicated service extends throughout the stay with many noting that every interaction is marked by a genuine interest in making guests' experiences as pleasant as possible.
In summary, the staff at Estrella de las Nieves are a standout feature, consistently receiving accolades for their friendliness, attentiveness and excellent service. This level of dedication creates a welcoming environment that greatly enriches the overall guest experience.
Wi-Fi
Estrella de las Nieves offers a pleasant stay with some challenges regarding its wifi connectivity. While the wifi service can be lovely initially, guests have noted that it tends to weaken after the first day. The wifi reception in general is described as weak with connectivity problems often cited. Only one device can connect at a time, which may not be sufficient for all guests. Moreover, the internet connection is problematic with reports of the wifi signal not reaching certain rooms or not working well overall. Given the mountainous location, some of these issues could be expected. Despite these shortcomings, the hotel attempts to provide a higher quality wifi signal, though it doesn't always meet expectations.
Pool
Estrella de las Nieves offers a delightful pool experience that guests frequently highlight as one of the hotel's standout features. The pool area is described as perfect for relaxing with stunning views and tranquility that add to its appeal. Many find the saltwater pool to be a great addition, emphasizing its cleanliness and the impressive surrounding area. The rooftop pool, in particular, garners praise for its marvelous and beautiful setup, making it an enjoyable spot for a swim. Despite some occasional reports of the pool being closed or not operational, overall, the pleasant and inviting pool area leaves a positive impression on visitors, contributing to a memorable stay at the hotel.
Parking
Parking at Estrella de las Nieves offers a mix of options, catering to different needs. The hotel features paid parking facilities, including a convenient underground garage in the basement, ensuring that guests can secure a spot right next door or in front of the hotel. However, it's important to note that this comes with an additional fee of around 10 euros, which some guests consider quite high.
For those looking to save on parking costs, there are a few free public parking spaces available nearby, including directly across the street. These free spots provide a viable alternative but tend to be limited and often fully occupied. Despite this, the overall convenience of having parking options close to the hotel makes it feasible for visitors to find a spot without much hassle.
The availability of both free and paid parking ensures that Estrella de las Nieves accommodates a variety of preferences, enhancing the overall guest experience. The well-located parking spaces, coupled with the hotel's good location, are significant advantages for those traveling by car.
Outdoor Pool
Nestled in a tranquil garden, the outdoor pool at Estrella de las Nieves offers an idyllic escape for guests seeking relaxation. The area is praised for its magical tranquility, creating the perfect environment to unwind. Featuring a saltwater pool, it's a wonderful retreat, especially appealing during the summer months. The pool, described as very nice and a great addition to the hotel, consistently receives high marks for creating the perfect setting to relax and enjoy the serene ambiance.
Yes, Estrella de las Nieves has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Estrella de las Nieves.
No, Estrella de las Nieves doesn't allow dogs.
Yes, parking facilities are available at Estrella de las Nieves.