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Ozbay Hotel

Pamukkale , Mehmet Akif Ersoy Bulvari No:43 Pamukkale (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOzbay Hotel offers an outstanding experience for travelers, particularly those visiting Pamukkale, primarily because of its exceptional location. Situated just minutes away from Pamukkale's iconic travertine terraces and archaeological sites, the hotel is ideally positioned for easy exploration. Guests value its proximity to local restaurants, shops and the minibus station, further enhancing convenience.

A standout feature of Ozbay Hotel is its breakfast, which receives high praise for quality and variety. Offering a delightful spread of traditional Turkish items, the breakfast is often mentioned as a highlight, appreciated for its generous portions and tasty offerings. The hotel's restaurant continues to impress with its dinner service, featuring an excellent menu that includes Turkish and authentic Chinese cuisine, all set in a cozy garden atmosphere.

Rooms at Ozbay Hotel garner positive feedback for their spaciousness, cleanliness and comfort. Guests highlight the well-equipped accommodations that often come with small private balconies. The essentials such as air conditioning, a fridge and a kettle contribute to a comfortable stay. Although some bathrooms are noted as slightly outdated, the overall sense of comfort and cleanliness remains strong.

The staff at Ozbay Hotel are frequently commended for their friendliness and helpfulness. Guests appreciate the exceptional service, mentioning specific individuals like the owner, Ali, who often go above and beyond to ensure a pleasant stay. The team is noted for their valuable advice on local attractions, logistics and assistance with travel plans.

While the Wi-Fi service has occasional connectivity issues, most guests find it satisfactory for their needs. The beds are generally described as comfortable, contributing to a restful night’s sleep despite some mixed feedback on mattress firmness.

Ozbay Hotel is also recognized for being dog-friendly, adding to its charm for pet owners. The presence of two resident pet dogs enhances the welcoming and homey environment.

In summary, Ozbay Hotel is highly recommended for its prime location, excellent service, quality dining and comfortable accommodations. The staff’s hospitality and the convenient accessibility make it a standout choice for travelers exploring Pamukkale.
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Dog Friendly Guest House

This guesthouse is tagged as pet-friendly. It may provide a comfortable stay for guests and their dogs.

Accessible Guest House

This hotel offers wheelchair accessible facilities and a wheelchair-accessible registration desk. However, it does not have a lift.

Boutique-style Guest House

Guest House near Nightlife Spots

Cheap Guest House

Room Types

Standard Single Room with Balcony This air-conditioned room offers a balcony and a private bathroom with a hairdryer.

Standard Triple Room with Balcony This air-conditioned room offers a balcony and a private bathroom with a hairdryer.

Standard Double or Twin Room with Balcony Includes air conditioning and a balcony and a private bathroom with a hairdryer.

Deluxe Double or Twin Room with Balcony Spacious room with a 32" LCD TV, minibar and tea/coffee making facilities.

Family Room (5 Adults) Spacious suite with a 32" LCD TV, minibar and tea/coffee making facilities. It offers a bathroom with hair straightener.

Deluxe Triple Room with Balcony Spacious room with a 32" LCD TV, minibar and tea/coffee making facilities.

Family Room (4 Adults) Offering free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room offers air conditioning, soundproof walls, a tea and coffee maker along with a balcony. The unit has 3 beds.

Deluxe Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious quadruple room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a TV with cable channels.

8-Bed Female Dormitory Room The dormitory room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 8 beds.

About Ozbay Hotel

License: 20-0014

Guest Reviews

8.3

Very Good

Location

Ozbay Hotel boasts an exceptional location that is highly praised by its guests for proximity and convenience. Situated just a stone's throw from the main entrance to Pamukkale's famous travertine terraces and archaeological sites, the hotel is ideally positioned for visitors who wish to explore these natural and historical wonders. The hotel is literally in front of Pamukkale and right across from the Cotton Castle entrance, making it just a short walk, often cited as around 3 to 5 minutes, to the thermal pools and limestone terraces.

Being centrally located in Pamukkale, the hotel is also within walking distance to numerous restaurants, shops and the minibus station. This central position allows for easy access to various eateries and amenities, enhancing the convenience for travelers. Guests frequently mention the excellent breakfast and the comfort of their rooms, which are clean, spacious and often come with delightful views, such as overlooking nearby pools.

The staff at Ozbay Hotel are noted for their friendliness and helpfulness, consistently going above and beyond to enhance the guest experience. With good parking available and valuable assistance in arranging transfers and answering queries, the hotel's service complements its prime location. For travelers looking to visit Pamukkale and its surroundings, Ozbay Hotel offers an unbeatable base with excellent value for money.

Breakfast

Ozbay Hotel receives consistent praise for its breakfast offerings, which many guests describe as excellent, tasty and plentiful. The breakfast menu often features traditional Turkish items, such as fresh fruits, a variety of bread and spreads, tomatoes, cucumbers, cheeses, meats, sausages, crispy cheese rolls and omelettes, all accompanied by Turkish tea and coffee. Most guests find the breakfast to be affordable and well worth the extra cost. Some highlight the diverse and delicious options, including both Turkish and Chinese cuisine, as notable perks.

Guests enjoy the generous portions served each morning and appreciate the quality and variety of the food. The restaurant on the hotel premises also garners positive feedback with many guests recommending it for both its breakfast and other meals.

However, there are some negative comments regarding the availability and timing of breakfast. A few reviews mention that breakfast is not always included in the room price and must be ordered additionally. This can be inconvenient as breakfast service starts late, which is not ideal for early risers wanting to visit local sites. There are also occasional mentions of no breakfast service due to specific circumstances, such as during the pandemic.

Overall, while some logistical issues are noted, the quality, variety and value of the breakfast at Ozbay Hotel generally leave a positive impression on guests.

Dinner

Ozbay Hotel boasts an impressive dining experience that leaves guests thoroughly satisfied. The hotel's restaurant stands out with its delicious offerings and varied menu, featuring both Turkish and authentic Chinese cuisine, each described as excellent by visitors. The food is repeatedly praised for being flavorful, well-cooked and seasoned to perfection. Guests have enjoyed their meals so much that many opted to dine in every night rather than seeking other options in the area.

Not only is the food excellent, but the prices are also considered reasonable, providing good value for the quality offered. Visitors appreciated the addition of a bar and the refreshing drinks available, such as the Bomonti beer. The restaurant's garden setting and cozy ambiance contribute to its positive vibe, enhancing the overall dining experience.

Service at the restaurant is highlighted as top-notch with friendly and attentive staff ensuring guests are well looked after. The staff’s extra efforts, such as informing guests about local transportation and arranging activities like hot air ballooning, have also been noted with appreciation.

Overall, the restaurant at Ozbay Hotel is consistently praised for its high-quality, delicious food, outstanding service and warm, welcoming atmosphere, making it a memorable part of the stay.

Rooms

The rooms at Ozbay Hotel consistently receive high praise for their spaciousness and cleanliness, making them ideal for families and individual travelers alike. Guests appreciate the bright, well-equipped accommodations that come with essentials such as air conditioning, a fridge and a kettle. Many rooms also feature small private balconies, adding a pleasant touch to the stay.

Comfort is a common theme with visitors often noting the comfortable beds and overall coziness of the rooms. The size of the rooms is frequently highlighted with descriptions of them being large, super spacious and comfortable to stay in. The bathrooms, although sometimes described as slightly outdated or small, are generally found to be in good working order and clean.

While the facilities are noted as basic, they meet the needs of travelers, offering everything required for a comfortable stay. The overall impression of the rooms is that they are clean, well-equipped and offer good value for the price. Despite the occasional comment on minor issues, the majority of guests find the room conditions very satisfying with particular mention of the effective air conditioning and hot showers.

In summary, the rooms at Ozbay Hotel are spacious, clean and well-suited for a restful stay, providing all necessary amenities and a comfortable environment for guests.

Beds

Ozbay Hotel offers an overall comfortable sleeping experience with numerous guests praising the beds, describing them as very comfortable, comfy and even featuring big beds. Despite a few mentions of hard or too soft mattresses, the general consensus leans towards positive remarks about bed comfort. The bedding quality receives mixed feedback with some noting it as very comfortable, while others found the blankets rough or pillows too low and uncomfortable. Although there are occasional critiques regarding mattress firmness, the clean, well-located accommodations and helpful staff at Ozbay Hotel enhance the stay, providing guests with a restful night's sleep.

Cleanliness

Ozbay Hotel enjoys a mostly positive reputation for cleanliness with numerous guests appreciating the clean, tidy and comfortable environment of both the rooms and shared facilities. Many reviews highlight the spotless condition of the property, rooms and bathrooms, contributing to a pleasant and comfortable stay. Visitors often note the neat and well-maintained appearance of the hotel, offering a very clean impression overall. The general ambiance is one of peace and quiet, adding to the comfort.

However, there are instances where guests have pointed out areas that require better maintenance. Some mention impractical curtains and disappointing cleanliness with specific complaints about stained bedding, mold and a musty refrigerator. There were also occasional remarks on dust and a less-than-sparkling bathroom. Nevertheless, these issues seem infrequent compared to the predominant positive feedback.

Guests generally appreciate the attentive and helpful staff and the excellent location, which is close to Pamukkale’s lower entrance. Overall, despite some isolated cleanliness concerns, Ozbay Hotel largely provides a clean, comfortable and conveniently located stay for its guests.

Staff

The staff at Ozbay Hotel have garnered widespread acclaim for their exceptional hospitality and helpfulness. Numerous guests have remarked on the consistently friendly and polite demeanor of the staff, particularly highlighting individuals like Ali, the owner, who has been described as very attentive, kind and ever-willing to assist with recommendations and arrangements, from upgrading rooms without extra charge to helping schedule tours and arranging transfers.

Guests have noted the entire team’s dedication to providing excellent service, frequently going out of their way to ensure a pleasant stay. The responsiveness of the staff is another recurring theme with many reviews mentioning their prompt resolution of issues and their readiness to answer any questions or requests. The hotel's personnel are credited with offering valuable advice about visiting local attractions and ensuring smooth logistics for travel plans.

Despite an occasional note about the need for more smiles, the overarching sentiment is one of genuine care and attentiveness. The positive atmosphere created by the staff has significantly contributed to the guests' experiences, making Ozbay Hotel a highly recommended destination for travelers.

Wi-Fi

Ozbay Hotel provides a generally positive experience with its Wi-Fi offerings. Guests frequently noted that the Wi-Fi is good with several mentioning it works well and is free of charge. The internet connectivity is also described as very good and excellent by some visitors. However, there are a few inconsistencies; some guests found the Wi-Fi slow or difficult to connect to in their rooms with the best connection often found in the lobby. Overall, despite occasional issues with speed and coverage, the majority of guests were satisfied with their internet access during their stay.

Accessible

Ozbay Hotel has repeatedly received praise for its accessibility and warm hospitality. The location stands out as being easily reachable with the hotel providing parking right in front and the staff offering clear information about local transportation options. Guests have found the property to be well-maintained and clean with spacious rooms and excellent showers filled with hot water. The hotel's strategic position means it's just a short 5-minute walk to both the lower entrance of the travertines and the bus stop for the dolmus.

The staff at Ozbay Hotel has been commended for their friendliness and exceptional service, consistently going the extra mile to assist guests. Early arrivals have been accommodated generously and the staff helps with luggage, offers refreshment upon arrival and provides thorough information on exploring Pamukkale. All these amenities and services contribute to making Ozbay Hotel a commendable choice for travelers, particularly those looking for accessible accommodations.

Dog Friendly

Ozbay Hotel stands out as a dog-friendly haven for traveling pet owners. Welcoming guests with pets, the hotel warmly accommodates even small dogs like Maltese. The presence of two resident pet dogs adds to the charm, particularly their curious and chubby pug, fondly noted as the "guard dog" of both the restaurant and hotel. Reviews highlight how enjoyable it is to relax with a drink while petting this incredibly cute pug.

Guests have also appreciated the convenience of being allowed to park their car even after check-out and mentioned a free drop service provided by the host. The friendly and helpful staff, particularly Ali at the front desk, contribute to a positive and warm experience at the hotel.

In summary, Ozbay Hotel offers more than just a pet-friendly policy; it integrates pets into the hotel ambiance, creating a welcoming and homey environment for both the guests and their furry companions.

No, Ozbay Hotel doesn't have any pool.

No, a spa isn't available at Ozbay Hotel.

Yes, Ozbay Hotel welcomes dogs.

No, parking facilities aren't available at Ozbay Hotel.

No, Ozbay Hotel doesn't have a gym.

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