Arsela Hotel Pangkalan Bun

Pangkalanbuun -2.70466200, 111.64443500 , Iskandar No.15 (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
Info
Summary of reviewsArsela Hotel Pangkalan Bun presents a well-rounded hospitality experience for guests seeking to explore the wonders of Borneo. The hotel's prime location near the airport serves as an ideal starting point for adventures to Tanjung Puting National Park and local klotok tours, ensuring a convenient and appealing stay. Despite challenging sidewalks in the city center, its central position provides easy access to local dining and shopping, compensated further by beautiful gardens and an on-site restaurant.

Breakfast at Arsela Hotel is mostly praised for its variety, offering a diverse buffet featuring local and continental options like omelettes and Indonesian dishes. Early breakfast service is a notable benefit for travelers with early plans. Although there are mixed reviews regarding its extent and quality, the offerings generally cater to diverse palates, especially to those favoring local cuisine.

The rooms at Arsela Hotel are consistently lauded for their spaciousness and cleanliness, providing a comfortable environment with numerous amenities such as desks and air conditioning. Families find the ample space accommodating, and the provision of writing desks, armchairs, and coffee tables enhances the relaxing atmosphere. Minor issues like musty smells and dampness are noted but do not overshadow the generally positive experiences.

Cleanliness stands out as a key strength, with guests appreciating the tidy and spotless environment. The friendly and helpful staff further enriches the stay, earning praise for their dedication and attentiveness. Although some inconsistency in bathroom cleanliness is mentioned, the hotel's restaurant compensates by offering delicious food.

The Wi-Fi service, however, is primarily stable only in the lobby and reception area, leaving room for improvement across the property. Despite this, guests overwhelmingly appreciate the comfort of the beds, citing their spacious, firm, and clean qualities as significant for peaceful rest. The overall commendation highlights Arsela Hotel as a welcoming choice for travelers seeking relaxation amidst the allure of Borneo.
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Business Hotel
Though specific business amenities aren't highlighted, its presence in Pangkalan Bun provides a convenient base for business travelers visiting the area. It likely offers standard hotel services suitable for short business trips.

Family Friendly Hotel

Room Types
Deluxe Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Superior Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Deluxe Twin Room Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Superior Twin Room Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Guest Reviews
7.7
Good
Location
Arsela Hotel Pangkalan Bun boasts a prime location that appeals to travelers looking to explore the wonders of Borneo. Situated conveniently near the airport, the hotel makes for a seamless start or stop on a journey to the renowned Tanjung Puting National Park, ideal for those embarking on klotok tours to encounter orangutans. Its central spot in Pangkalan Bun positions guests perfectly for both relaxation and adventure, with beautiful gardens to unwind in and a nice restaurant on-site. The hotel's strategic placement on the main street also means easy access to local dining options and stores, making it a convenient hub for short stays. Although the city center isn't pedestrian-friendly due to challenging sidewalks, the hotel's proximity to key locations, including the only mall in town, compensates well for this. Overall, the Arsela Hotel blends convenience with character, offering a well-serviced and welcoming base for travelers.

Breakfast
Arsela Hotel Pangkalan Bun offers a breakfast experience that receives mixed feedback from its guests, characterized by a blend of local flavors and a wide-ranging buffet. While many visitors appreciate the good and varied selection, praising the extensive buffet with options like omelettes, fresh fruits, and Indonesian specialties such as yellow rice and chilli chicken, some find the breakfast to be basic or limited. The buffet, changing daily, often includes continental staples and local dishes, which generally satisfy those appreciating both variety and taste. However, several guests feel that the selection could be more extensive and fresher, with occasional concerns about the quality and cleanliness of the dining ware. Early risers benefit from the hotel's early breakfast service starting at 4:30 AM, ideal for those with early travel plans, although this service is noted to be somewhat limited. Despite some criticism, the breakfast is generally perceived to be quite decent, and it successfully caters to diverse palates, especially for those enjoying local cuisine.

Rooms
Arsela Hotel Pangkalan Bun offers guests a delightful experience with its remarkably spacious rooms, creating an environment of comfort and relaxation. The rooms are consistently praised for their cleanliness, making them a refreshing retreat for travelers. Comfortable beds are a common highlight, ensuring a good night's sleep after a day of exploring. Many reviews applaud the functionality of air conditioning, contributing to an overall comfortable stay.

The hotel seems to cater well to families, with large rooms accommodating additional beds when needed. Guests appreciate the inclusion of amenities such as writing desks, chairs, and luggage stands, adding to the convenience of their stay. The presence of armchairs and coffee tables in some rooms further enhances the relaxing atmosphere, making it a pleasant space to unwind.

While the hotel provides well-maintained interiors, some reviews note a musty smell in certain rooms and mention occasional dampness. Despite this, many find the rooms agreeable for their location, especially for those visiting Tanjung Puting. Though the surrounding area lacks abundant shopping options and restaurants, the hotel compensates with its own restaurant offering reasonable prices and a nice dining experience.

Beds
Arsela Hotel Pangkalan Bun offers guests a sleep experience that is widely praised for its comfort. Many reviews highlight the comfortable beds as a standout feature, complimenting not only the softness but also the spaciousness they provide. Large and firm mattresses contribute to a restful night's sleep, ensuring that guests wake up feeling refreshed. The cleanliness of the beds further enhances the comfort level, allowing guests to relax fully in the cozy atmosphere of their rooms. While most guests find the beds excellent for comfort, some have noted noise from the beds, though this seems to be a minor concern amidst the general positivity. The combination of good mattresses and pillows underscores the hotel's attention to providing quality sleep accommodations, making Arsela Hotel a compelling choice for travelers seeking relaxation after exploring Pangkalan Bun.

Cleanliness
Arsela Hotel Pangkalan Bun exhibits an impressive level of cleanliness, as highlighted by numerous guests who describe the facilities as clean and tidy. Many visitors found the rooms and common areas to be very clean and organized, noting the spaciousness and comfort they provide. Positive comments also mention the hotel’s spotless environment and air-conditioned rooms, contributing to a pleasant stay. The staff receives praise for their friendliness, adding to the hotel’s welcoming atmosphere.

However, there are mentions of inconsistencies in cleanliness, particularly in the bathrooms, where some guests encountered unpleasant odors and a lack of thorough cleaning. While certain aspects like bed sheets were acknowledged as clean, there were instances of unkempt rooms and areas that required more attention. Despite these occasional drawbacks, the hotel’s restaurant stood out for offering delicious food, enhancing the overall guest experience. In summary, while the Arsela Hotel generally maintains a clean and inviting setting, improvements in certain areas could further elevate the guest experience.

Staff
Arsela Hotel Pangkalan Bun is cherished for its outstanding team of staff, consistently praised across guest reviews for their friendliness and helpfulness. Guests repeatedly highlight the staff's kindness and attentiveness, with many noting the remarkable effort they put into resolving issues and making guests feel welcome. Whether it's offering useful advice, assisting with transportation, or simply greeting guests with a warm smile, the staff at Arsela Hotel are renowned for their gracious and personable approach. Their dedication to service creates a comforting and inviting atmosphere, contributing significantly to the hotel's positive reputation.

Wi-Fi
Arsela Hotel Pangkalan Bun offers a mixed experience when it comes to internet connectivity. Guests can find reliable Wi-Fi only in the hotel's lobby and reception area, where the connection tends to be more stable. However, throughout the rest of the property, including the rooms, the Wi-Fi service is notably lacking, with many guests expressing frustration over non-existent or extremely weak signals. This can be an inconvenience for those seeking seamless internet access during their stay. Although there is some Wi-Fi availability, it is primarily limited to the common areas, suggesting room for improvement in extending the coverage and enhancing the overall performance of the service offered by the hotel.


No, Arsela Hotel Pangkalan Bun doesn't have any pool.

No, a spa isn't available at Arsela Hotel Pangkalan Bun.

No, Arsela Hotel Pangkalan Bun doesn't allow dogs.

No, parking facilities aren't available at Arsela Hotel Pangkalan Bun.

No, Arsela Hotel Pangkalan Bun doesn't have a gym.

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