The staff at Iberostar Selection Creta Marine are amazing and professional, going above and beyond to make guests feel welcome. They speak multiple languages, including English, German, French, Italian, Spanish and Ukrainian. The animation team is talented, making the entertainment exceptional. The receptionists Anastasia and Nikos and the restaurant team, especially Maria, are friendly and helpful. Overall, guests had a positive experience with the staff, who were always smiling and eager to assist. Some guests noted that certain individuals did not follow the Covid protocols, but the majority appreciated the extra effort made by the staff during these challenging times. The friendliness, professionalism and attention of the staff added to the enjoyment of the hotel and its location facing the sea.