PARKROYAL Langkawi Resort
Pantai Cenang
6.28273500,
99.73019500
,
Lot 60199 Pantai Tengah Bandar Padang Matsirat
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Summary of reviewsPARKROYAL Langkawi Resort enjoys a prime beachfront location, providing guests with stunning views and easy access to Pantai Cenang's vibrant attractions and eateries. Its grounds are meticulously clean and well-laid out, offering beautiful pools and spacious rooms. Proximity to diverse activities at Cenang Beach enhances its appeal for families and couples, creating a blend of entertainment and tranquility.
The resort's breakfast buffet garners high praise, featuring an extensive spread of local, Asian and Western dishes, including customizable options like Roti Canai pancakes. Guests delight in the quality and variety, making for a superb dining experience. While some suggest adding more Western options, the overall sentiment remains highly positive.
Dining at the resort continues to impress with high-quality food served in various settings, including beachfront barbecues and organized dinners at the Lancava restaurant. Specific dishes such as fettuccine Bolognese and salmon mains receive commendations. Though a few desire more variety, particularly in Malay and Arabic cuisines, the dining experience is generally well-regarded.
Guests highlight the spacious, clean and comfortable rooms, designed with modern aesthetics and luxurious amenities. Privacy and stunning ocean views from the balconies enhance relaxation. Despite minor issues like occasional pest sightings and delays in room readiness, the positive aspects dominate, contributing to a memorable stay.
Cleanliness at the resort is largely praised with spotless rooms and well-maintained facilities. Although there are occasional lapses in housekeeping standards, the overall impression is of a clean and modern establishment.
The staff consistently receive high praise for their friendly and helpful demeanor, contributing significantly to a pleasant and welcoming atmosphere. Despite a few language barriers, the majority of interactions are positive, highlighting the staff's dedication to guest satisfaction.
Wi-Fi service receives mixed reviews with some guests praising its speed and connectivity, while others note issues in certain areas. Despite the inconsistencies, the resort’s friendly staff often alleviate connectivity concerns.
The spa emerges as a notable highlight, offering a range of well-praised services in a serene setting. Guests recommend various massages and treatments, appreciating the calming ambiance and excellent facilities. Minor suggestions for improvement include extending appointment hours and better signage.
The gym is well-equipped, clean and suitable for various workout needs, complemented by the sky terrace for walking exercises. This facility reinforces the resort's appeal to fitness enthusiasts.
Guests are particularly impressed with the resort's swimming pools, which cater to various preferences and offer stunning sea views. Well-maintained and equipped with ample sunbeds, the pools ensure a relaxing experience, though additional washing points and lifeguards could enhance the setup.
Free, accessible parking with ample space and convenient direct lift access to rooms makes the resort a practical choice for guests traveling by car. This feature, along with its great location near Cenang Beach and local amenities, heightens the resort's convenience.
Overall, PARKROYAL Langkawi Resort offers an exceptional blend of comfort, convenience and natural beauty, making it a favored destination for families, couples and solo travelers alike.
Categories
The resort's breakfast buffet garners high praise, featuring an extensive spread of local, Asian and Western dishes, including customizable options like Roti Canai pancakes. Guests delight in the quality and variety, making for a superb dining experience. While some suggest adding more Western options, the overall sentiment remains highly positive.
Dining at the resort continues to impress with high-quality food served in various settings, including beachfront barbecues and organized dinners at the Lancava restaurant. Specific dishes such as fettuccine Bolognese and salmon mains receive commendations. Though a few desire more variety, particularly in Malay and Arabic cuisines, the dining experience is generally well-regarded.
Guests highlight the spacious, clean and comfortable rooms, designed with modern aesthetics and luxurious amenities. Privacy and stunning ocean views from the balconies enhance relaxation. Despite minor issues like occasional pest sightings and delays in room readiness, the positive aspects dominate, contributing to a memorable stay.
Cleanliness at the resort is largely praised with spotless rooms and well-maintained facilities. Although there are occasional lapses in housekeeping standards, the overall impression is of a clean and modern establishment.
The staff consistently receive high praise for their friendly and helpful demeanor, contributing significantly to a pleasant and welcoming atmosphere. Despite a few language barriers, the majority of interactions are positive, highlighting the staff's dedication to guest satisfaction.
Wi-Fi service receives mixed reviews with some guests praising its speed and connectivity, while others note issues in certain areas. Despite the inconsistencies, the resort’s friendly staff often alleviate connectivity concerns.
The spa emerges as a notable highlight, offering a range of well-praised services in a serene setting. Guests recommend various massages and treatments, appreciating the calming ambiance and excellent facilities. Minor suggestions for improvement include extending appointment hours and better signage.
The gym is well-equipped, clean and suitable for various workout needs, complemented by the sky terrace for walking exercises. This facility reinforces the resort's appeal to fitness enthusiasts.
Guests are particularly impressed with the resort's swimming pools, which cater to various preferences and offer stunning sea views. Well-maintained and equipped with ample sunbeds, the pools ensure a relaxing experience, though additional washing points and lifeguards could enhance the setup.
Free, accessible parking with ample space and convenient direct lift access to rooms makes the resort a practical choice for guests traveling by car. This feature, along with its great location near Cenang Beach and local amenities, heightens the resort's convenience.
Overall, PARKROYAL Langkawi Resort offers an exceptional blend of comfort, convenience and natural beauty, making it a favored destination for families, couples and solo travelers alike.
Luxury Hotel
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Private Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Guest Reviews
Nestled right on the beachfront, PARKROYAL Langkawi Resort boasts an exceptional location that has garnered widespread praise. It's just a short drive from the airport, making it a convenient choice for travelers. This modern and elegant hotel is also within walking distance to Pantai Cenang and its vibrant attractions, shopping spots and a myriad of eateries.
Guests repeatedly highlight the hotel’s prime seafront position, offering stunning views and gorgeous sunsets. Its proximity to both lively streets and quiet corners allows visitors to enjoy the best of both worlds—access to entertainment and serenity right by the sea. The hotel grounds are meticulously clean and well-laid out, featuring beautiful pools and spacious rooms.
The nearby Cenang Beach and its diverse range of activities make it an ideal base for exploring hidden gems in Langkawi. Visitors appreciate that everything from restaurants to local shops is within easy reach, adding to the resort's appeal for families and couples alike. Despite some mentions of limited dining options on-site, the excellent facilities and superb customer service more than compensate, creating a fantastic overall experience. Whether seeking a quiet retreat or a dynamic vacation spot, this beachfront hotel offers a blend of comfort, convenience and natural beauty.
The breakfast experience at PARKROYAL Langkawi Resort is consistently praised by guests for its impressive variety and quality. Many found the breakfast to be extensive with a wide array of local, Asian and Western dishes, catering to diverse tastes. The buffet includes an excellent selection of local specialties, traditional foods and even a customizable Roti Canai pancake. Guests highlighted the extensive spread, noting the availability of options such as full cooked breakfasts, cheeses, yogurts and fresh ingredients, which contributed to a superb dining experience.
Several guests mentioned that the breakfast was fantastic, delicious and amazing with some even claiming it to be among the best they have ever experienced. The option to sit indoors or by the pool added to the enjoyable ambiance. Despite a few mentions that the breakfast could offer more Western options or that certain items were not refilled promptly, the overall sentiment is overwhelmingly positive. The breakfast area itself was commended for its layout and atmosphere, enhancing the overall morning experience at the resort.
In conclusion, PARKROYAL Langkawi Resort's breakfast buffet not only offers an exceptional range of choices and high-quality food but also provides a delightful start to the day in a beautiful setting.
PARKROYAL Langkawi Resort offers a diverse and mostly highly rated dining experience. Guests often praise the food quality, describing the meals as excellent, delicious and very good, whether enjoyed at the restaurant, by the poolside or through room service. Highlights include exceptional buffet dinners, a fancy barbecue organized for holidays and notable Friday and Saturday barbecues on the beach. These events add a special touch to the evenings, though there were some mixed reviews about the BBQ experience with a few guests finding it limited or not up to expectations.
Several reviews mention organized dinner evenings for variety and high-quality dinners at the Lancava restaurant at reasonable prices. Specific dishes, such as fettuccine Bolognese, salmon mains and cream of mushroom soup, received special commendation. The Iftar buffet was highlighted as amazing and the restaurant garnered appreciation for its excellent service, food and view.
However, some guests found the dinner menu to be standard and limited, particularly in terms of Malay and Arabic options. While the main cafe/restaurant is reasonably priced and well-regarded, some felt disappointed by the lack of variety and the focus on Chinese and Indian cuisine. The food quality was occasionally critiqued as not meeting expectations or being overly salty.
Overall, the dining experience at PARKROYAL Langkawi Resort is well-regarded with a combination of high praise for food quality, specific dining events and beautiful settings by the shore, despite some areas where guests desired more variety and quality improvements.
PARKROYAL Langkawi Resort receives high praise for its exceptional rooms, which are frequently described as spacious, clean and comfortable. Many guests appreciated the modern design, ample natural light and high standards of cleanliness. The interiors are often noted for their beautiful fixtures and luxurious amenities, including large, well-appointed bathrooms. Privacy is also a strong point with rooms featuring big balconies that overlook stunning ocean and sunset views.
Several reviews highlight specific room types such as the Deluxe Ocean Twin and King Deluxe with sea views, both of which are lauded for their amazing vistas and spacious layout. Family-friendly rooms with two big beds and ample storage meet the needs of those traveling with children. Guests also enjoyed the additional convenience of room service, noting its efficiency and non-disruptiveness.
Despite some issues like occasional pest sightings, minor signs of wear and tear and delays in room readiness, the overall sentiment remains positive with many guests finding the rooms conducive for relaxation and enjoyment. Moreover, facilities supporting the rooms, such as cozy lounge zones and efficient air conditioning, receive mentions for enhancing comfort.
Stunning views from the balconies and the direct access to the beach complement the room experience, making it a memorable stay for many. While some noted areas for improvement in cleanliness and maintenance, these instances do not overshadow the widespread appreciation for the resort's beautiful and spacious accommodations.
PARKROYAL Langkawi Resort frequently receives high praise for its beds, often described as great, very comfortable and super comfortable. Guests reported having good sleep and enjoyed the spaciousness of the large and king-sized beds. Cleanliness and daily cleaning of bedding contribute positively to the well-being of visitors.
However, there are some contrasting opinions. While many guests found the beds extremely comfortable, a few mentioned issues like firmness and an uncomfortable experience. Additionally, pillows were noted as too soft or flat by some guests, detracting from the overall sleeping experience. Instances of unpleasant odors from the pillows and bedding were also reported by a few guests.
Despite these occasional drawbacks, the resort’s beds largely provide well-rested nights and satisfying comfort for most visitors. Clean and plush bedding, coupled with the resort’s luxurious amenities, continues to meet the expectations of discerning travelers.
PARKROYAL Langkawi Resort has generally received positive feedback about its cleanliness with many guests noting that the hotel is clean, spotless and well-maintained. The rooms are frequently described as clean, spacious and super comfortable, contributing to a highly comfortable stay. The hotel's facilities, including the swimming pools, are praised for being clean and beautiful. Visitors have also appreciated the cleanliness of the beach and the surroundings.
Despite these positive remarks, there are some inconsistencies reported. Some bathrooms have been flagged as mouldy and not thoroughly cleaned and in some cases, housekeeping services were slow and inconsistent. Additionally, several guests found sand, dust and hair left in certain areas of their rooms, suggesting a need for more thorough cleaning. Other concerns highlighted include a lack of evening cleaning services and some cleanliness issues in corridors and common areas.
Overall, the resort is deemed clean and modern, especially as it is a new establishment, but there are occasional lapses in the housekeeping standards that need addressing to maintain its reputation for cleanliness.
The staff at PARKROYAL Langkawi Resort consistently receive high praise from guests, emphasizing their friendly and helpful nature. Reviewers frequently describe the staff as exceptionally gracious, going above and beyond to ensure a pleasant stay. Many highlighted the professional and attentive service provided, particularly mentioning the friendly reception and restaurant staff who contribute significantly to a great dining experience.
Guests often noted the welcoming atmosphere created by the staff, who are always ready to assist and provide courteous service with a smile. Special mentions were given to individual staff members and managers who made notable impressions through their outstanding hospitality and problem-solving abilities.
Despite a handful of comments about language barriers and occasional unprofessional behavior, the majority of guests were highly satisfied with their interactions with many mentioning that the staff made their stay memorable. Whether it’s through attentive service, a warm welcome or helpful assistance, the staff's dedication to guest satisfaction at PARKROYAL Langkawi Resort shines through.
Guests at PARKROYAL Langkawi Resort have mixed opinions regarding the Wi-Fi service. Several reviews indicate that the Wi-Fi is fast with some praising it for its excellent working condition and super connectivity. Others highlight the availability of internet-enabled TV and Chromecast as positive enhancements. However, there are remarks about Wi-Fi coverage and speed needing improvement with specific mentions of poor or terrible Wi-Fi in certain areas, such as the hotel lobby, where both Wi-Fi and cell phone signals were lacking. While the Wi-Fi in rooms has received positive feedback, some guests experienced connectivity issues that prompted them to use mobile data instead. Despite the inconsistencies, the resort’s friendly staff receive commendations.
Nestled in the serene environment of PARKROYAL Langkawi Resort, the spa has garnered much appreciation from its visitors, becoming a notable highlight for many. Guests frequently describe their time at the spa as "amazing" and "dreamy," with several noting that the massages they received were among the best they have ever experienced. The spa facilities are praised for being well laid out, well-maintained and equipped, offering a comprehensive range of services.
Highlights include a notably excellent Jacuzzi and an extensive treatments menu that doesn’t disappoint. Many have enjoyed the calming and relaxing ambiance of the spa, enhancing their overall experience. The spa manager was often mentioned as a delight, further enriching the visit for many. Foot massages and aroma massage sessions come highly recommended, potentially making for an unforgettable pampering session.
However, there are a few remarks that suggest possible improvements. Some guests felt that the spa could offer more for the price paid, which is comparable to spa rates in London. Another point of inconvenience mentioned was the last available appointment at 6:00 PM and the difficulty in locating the spa due to inadequate signage for elevators or stairs.
Overall, the spa at PARKROYAL Langkawi Resort remains a favored retreat for many, leaving guests refreshed and rejuvenated amidst a serene and calming atmosphere.
The gym at PARKROYAL Langkawi Resort has garnered considerable praise from guests. Many have highlighted the quality and completeness of the fitness facilities, noting that the gym is very well-equipped and maintains a clean and well-maintained environment. Guests describe it as an excellent facility that meets a variety of exercise needs with a good range of machines and amenities suitable for various workouts. The gym's overall atmosphere and equipment availability have left a positive impression, making it a reliable option for fitness enthusiasts staying at the resort. Additionally, the presence of a sky terrace for walking exercises adds to the diversified fitness options available.
PARKROYAL Langkawi Resort boasts an impressive array of pool options that consistently receive praise from its guests. The various pools—ranging from the ground floor pool, rooftop pool, sky pool, to the infinity pool—cater to different preferences and offer stunning views, particularly those facing the sea. Many guests admire the beautiful and clean swimming pools, which include sections for adults, families and children, ensuring suitability for all ages.
Children can enjoy exciting water slides and dedicated kids’ pools, while adults find peace and relaxation in the adult-only pools, especially the one on the 5th floor. The infinity pool is frequently highlighted as fabulous and relaxing, offering breathtaking sea views that leave a lasting impression.
The pool areas also feature ample sunbeds, although some guests mention occasional shortages during peak times. The facilities are well-maintained with specific mentions of the gym pool and courtyard pool. Live music by the pool from 7-10 pm adds to the enjoyable ambiance.
However, a few issues were noted, including the need for more proper washing points after beach visits and the absence of lifeguards. Despite these minor drawbacks, the pool facilities, complemented by excellent service and cleanliness, are a major highlight for guests at PARKROYAL Langkawi Resort.
PARKROYAL Langkawi Resort offers guests the convenience of free parking, making it an appealing choice for those driving to the location. The parking facilities are easily accessible and are located at the hotel itself, ensuring easy and fuss-free parking for visitors. There is ample and adequate parking space available with covered parking options also accessible. Guests typically find parking spots readily available, adding to the convenience. Moreover, the resort provides the convenience of parking in the basement with direct lift access to hotel rooms. This, combined with its proximity to Cenang Beach and a nearby rental shop with decent bikes, makes PARKROYAL Langkawi Resort a practical choice for a hassle-free stay.
PARKROYAL Langkawi Resort receives high praise for its family-oriented atmosphere and extensive facilities catering to both children and adults. Guests frequently highlight the resort as an ideal destination for families with a welcoming environment that ensures a comfortable and enjoyable stay. The availability of family rooms, often with connecting doors and the spacious, well-appointed accommodations, including Deluxe Ocean View rooms, are particularly noted.
The resort's amenities for children stand out with many families emphasizing the numerous activities available for kids. The kids club is frequently mentioned as a highlight, appreciated for its cleanliness and the engaging staff who keep children entertained. Additionally, the playroom and play areas are maintained to high standards, ensuring a safe and fun environment for the younger guests.
For aquatic activities, the resort does not disappoint, offering various children’s pools and an aquatic park that are perfect for family fun. The availability of gaming options such as PlayStation, Nintendo and Mario Kart games adds an extra layer of entertainment for kids and their families.
The resort's overall family-friendly vibe is bolstered by a range of activities tailored for all age groups, creating an inclusive environment that caters to both kids and adults. With excellent facilities and a warm, accommodating staff, PARKROYAL Langkawi Resort is repeatedly recommended as an excellent choice for a family vacation. The location, just a short walk from the Cenang beach area, further enhances its appeal, making it convenient for family activities and exploration.
Nestled on the west side of Langkawi, PARKROYAL Langkawi Resort is a new addition to the island's luxurious accommodations, having opened its doors in February 2023. The resort showcases an exquisite blend of contemporary luxury and comfort, truly deserving of its five-star rating. Guests are often impressed by the clean and new facilities, describing their stay as exceptional, magnificent and wonderful.
The beachfront location of the resort adds to its appeal, offering a beautiful setting for a premium hotel experience. The amenities are both comfortable and luxurious, ensuring a high-end experience for visitors. Complementing this are the resort's reasonable prices, which many guests find to be a good value for a five-star hotel.
The service at PARKROYAL Langkawi Resort is generally praised with particular commendations for the friendly and professional staff. Housekeeping has been noted for their great service and some staff members, such as IMRANE, have been highlighted for their kindness and professionalism.
However, there are areas for improvement. Some guests feel that the reception staff and overall service could be better streamlined to meet the high expectations set by the hotel's five-star status. While the property is luxurious, a few guests remarked that elements like the poolside menu and beach-front verandas did not entirely match the luxury they anticipated from a five-star establishment.
Despite these minor setbacks, the majority of reviews underscore a perfect five-star experience, making PARKROYAL Langkawi Resort a top choice for those seeking a luxurious and relaxing getaway on the island.
PARKROYAL Langkawi Resort offers a conducive environment for business travelers, featuring conference rooms and dedicated business rooms equipped with all necessary amenities. The business center is well-equipped to cater to various professional needs and there are meeting rooms available for corporate gatherings. Reviews highlight the resort as an excellent choice for work-related stays, particularly praising the overall experience and business services provided. While the management could improve crowd control during peak times, the resort maintains a strong business image, making it a suitable option for business travelers seeking both comfort and functionality.
PARKROYAL Langkawi Resort offers an impressive array of pool facilities that cater to all preferences. The resort boasts an adult-only infinity pool on the fifth floor with stunning views of the sea and sunsets, providing a serene and picturesque retreat. Additionally, there's a massive family pool on the ground floor, perfect for kids who also enjoy the splash park, as well as a rooftop pool designated for guests aged 13 and over. The pool bar adds a convenient touch and the availability of modern amenities, well-equipped rooms and well-kept grounds enhances the overall experience.
Guests particularly appreciate the infinity pool with its breathtaking ocean view, making it ideal for both sunbathing and swimming. The landscape views around the pools are also remarkable, contributing to a great ambience. The beachfront location is a highlight, offering wide beaches perfect for walks and a variety of fun activities, including cycling.
However, some guests noted minor inconveniences such as the temporary closure of the rooftop pool, a shortage of sun loungers and a lack of lifeguards at the pool and beach. Despite these small issues, the overall consensus is that the pool facilities at PARKROYAL Langkawi Resort are exceptional with great service and amenities that make for a memorable stay.
Location Show Map
Location
Guests repeatedly highlight the hotel’s prime seafront position, offering stunning views and gorgeous sunsets. Its proximity to both lively streets and quiet corners allows visitors to enjoy the best of both worlds—access to entertainment and serenity right by the sea. The hotel grounds are meticulously clean and well-laid out, featuring beautiful pools and spacious rooms.
The nearby Cenang Beach and its diverse range of activities make it an ideal base for exploring hidden gems in Langkawi. Visitors appreciate that everything from restaurants to local shops is within easy reach, adding to the resort's appeal for families and couples alike. Despite some mentions of limited dining options on-site, the excellent facilities and superb customer service more than compensate, creating a fantastic overall experience. Whether seeking a quiet retreat or a dynamic vacation spot, this beachfront hotel offers a blend of comfort, convenience and natural beauty.
Breakfast
Several guests mentioned that the breakfast was fantastic, delicious and amazing with some even claiming it to be among the best they have ever experienced. The option to sit indoors or by the pool added to the enjoyable ambiance. Despite a few mentions that the breakfast could offer more Western options or that certain items were not refilled promptly, the overall sentiment is overwhelmingly positive. The breakfast area itself was commended for its layout and atmosphere, enhancing the overall morning experience at the resort.
In conclusion, PARKROYAL Langkawi Resort's breakfast buffet not only offers an exceptional range of choices and high-quality food but also provides a delightful start to the day in a beautiful setting.
Dinner
Several reviews mention organized dinner evenings for variety and high-quality dinners at the Lancava restaurant at reasonable prices. Specific dishes, such as fettuccine Bolognese, salmon mains and cream of mushroom soup, received special commendation. The Iftar buffet was highlighted as amazing and the restaurant garnered appreciation for its excellent service, food and view.
However, some guests found the dinner menu to be standard and limited, particularly in terms of Malay and Arabic options. While the main cafe/restaurant is reasonably priced and well-regarded, some felt disappointed by the lack of variety and the focus on Chinese and Indian cuisine. The food quality was occasionally critiqued as not meeting expectations or being overly salty.
Overall, the dining experience at PARKROYAL Langkawi Resort is well-regarded with a combination of high praise for food quality, specific dining events and beautiful settings by the shore, despite some areas where guests desired more variety and quality improvements.
Rooms
Several reviews highlight specific room types such as the Deluxe Ocean Twin and King Deluxe with sea views, both of which are lauded for their amazing vistas and spacious layout. Family-friendly rooms with two big beds and ample storage meet the needs of those traveling with children. Guests also enjoyed the additional convenience of room service, noting its efficiency and non-disruptiveness.
Despite some issues like occasional pest sightings, minor signs of wear and tear and delays in room readiness, the overall sentiment remains positive with many guests finding the rooms conducive for relaxation and enjoyment. Moreover, facilities supporting the rooms, such as cozy lounge zones and efficient air conditioning, receive mentions for enhancing comfort.
Stunning views from the balconies and the direct access to the beach complement the room experience, making it a memorable stay for many. While some noted areas for improvement in cleanliness and maintenance, these instances do not overshadow the widespread appreciation for the resort's beautiful and spacious accommodations.
Beds
However, there are some contrasting opinions. While many guests found the beds extremely comfortable, a few mentioned issues like firmness and an uncomfortable experience. Additionally, pillows were noted as too soft or flat by some guests, detracting from the overall sleeping experience. Instances of unpleasant odors from the pillows and bedding were also reported by a few guests.
Despite these occasional drawbacks, the resort’s beds largely provide well-rested nights and satisfying comfort for most visitors. Clean and plush bedding, coupled with the resort’s luxurious amenities, continues to meet the expectations of discerning travelers.
Cleanliness
Despite these positive remarks, there are some inconsistencies reported. Some bathrooms have been flagged as mouldy and not thoroughly cleaned and in some cases, housekeeping services were slow and inconsistent. Additionally, several guests found sand, dust and hair left in certain areas of their rooms, suggesting a need for more thorough cleaning. Other concerns highlighted include a lack of evening cleaning services and some cleanliness issues in corridors and common areas.
Overall, the resort is deemed clean and modern, especially as it is a new establishment, but there are occasional lapses in the housekeeping standards that need addressing to maintain its reputation for cleanliness.
Staff
Guests often noted the welcoming atmosphere created by the staff, who are always ready to assist and provide courteous service with a smile. Special mentions were given to individual staff members and managers who made notable impressions through their outstanding hospitality and problem-solving abilities.
Despite a handful of comments about language barriers and occasional unprofessional behavior, the majority of guests were highly satisfied with their interactions with many mentioning that the staff made their stay memorable. Whether it’s through attentive service, a warm welcome or helpful assistance, the staff's dedication to guest satisfaction at PARKROYAL Langkawi Resort shines through.
Wi-Fi
Spa
Highlights include a notably excellent Jacuzzi and an extensive treatments menu that doesn’t disappoint. Many have enjoyed the calming and relaxing ambiance of the spa, enhancing their overall experience. The spa manager was often mentioned as a delight, further enriching the visit for many. Foot massages and aroma massage sessions come highly recommended, potentially making for an unforgettable pampering session.
However, there are a few remarks that suggest possible improvements. Some guests felt that the spa could offer more for the price paid, which is comparable to spa rates in London. Another point of inconvenience mentioned was the last available appointment at 6:00 PM and the difficulty in locating the spa due to inadequate signage for elevators or stairs.
Overall, the spa at PARKROYAL Langkawi Resort remains a favored retreat for many, leaving guests refreshed and rejuvenated amidst a serene and calming atmosphere.
Gym
Pool
Children can enjoy exciting water slides and dedicated kids’ pools, while adults find peace and relaxation in the adult-only pools, especially the one on the 5th floor. The infinity pool is frequently highlighted as fabulous and relaxing, offering breathtaking sea views that leave a lasting impression.
The pool areas also feature ample sunbeds, although some guests mention occasional shortages during peak times. The facilities are well-maintained with specific mentions of the gym pool and courtyard pool. Live music by the pool from 7-10 pm adds to the enjoyable ambiance.
However, a few issues were noted, including the need for more proper washing points after beach visits and the absence of lifeguards. Despite these minor drawbacks, the pool facilities, complemented by excellent service and cleanliness, are a major highlight for guests at PARKROYAL Langkawi Resort.
Parking
Family
The resort's amenities for children stand out with many families emphasizing the numerous activities available for kids. The kids club is frequently mentioned as a highlight, appreciated for its cleanliness and the engaging staff who keep children entertained. Additionally, the playroom and play areas are maintained to high standards, ensuring a safe and fun environment for the younger guests.
For aquatic activities, the resort does not disappoint, offering various children’s pools and an aquatic park that are perfect for family fun. The availability of gaming options such as PlayStation, Nintendo and Mario Kart games adds an extra layer of entertainment for kids and their families.
The resort's overall family-friendly vibe is bolstered by a range of activities tailored for all age groups, creating an inclusive environment that caters to both kids and adults. With excellent facilities and a warm, accommodating staff, PARKROYAL Langkawi Resort is repeatedly recommended as an excellent choice for a family vacation. The location, just a short walk from the Cenang beach area, further enhances its appeal, making it convenient for family activities and exploration.
5 Star
The beachfront location of the resort adds to its appeal, offering a beautiful setting for a premium hotel experience. The amenities are both comfortable and luxurious, ensuring a high-end experience for visitors. Complementing this are the resort's reasonable prices, which many guests find to be a good value for a five-star hotel.
The service at PARKROYAL Langkawi Resort is generally praised with particular commendations for the friendly and professional staff. Housekeeping has been noted for their great service and some staff members, such as IMRANE, have been highlighted for their kindness and professionalism.
However, there are areas for improvement. Some guests feel that the reception staff and overall service could be better streamlined to meet the high expectations set by the hotel's five-star status. While the property is luxurious, a few guests remarked that elements like the poolside menu and beach-front verandas did not entirely match the luxury they anticipated from a five-star establishment.
Despite these minor setbacks, the majority of reviews underscore a perfect five-star experience, making PARKROYAL Langkawi Resort a top choice for those seeking a luxurious and relaxing getaway on the island.
Business
Outdoor Pool
Guests particularly appreciate the infinity pool with its breathtaking ocean view, making it ideal for both sunbathing and swimming. The landscape views around the pools are also remarkable, contributing to a great ambience. The beachfront location is a highlight, offering wide beaches perfect for walks and a variety of fun activities, including cycling.
However, some guests noted minor inconveniences such as the temporary closure of the rooftop pool, a shortage of sun loungers and a lack of lifeguards at the pool and beach. Despite these small issues, the overall consensus is that the pool facilities at PARKROYAL Langkawi Resort are exceptional with great service and amenities that make for a memorable stay.
Yes, PARKROYAL Langkawi Resort has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
Yes, a spa is available at PARKROYAL Langkawi Resort.
No, PARKROYAL Langkawi Resort doesn't allow dogs.
Yes, parking facilities are available at PARKROYAL Langkawi Resort.
Yes, PARKROYAL Langkawi Resort has a gym.
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