The staff at Rebak Island Resort & Marina, Langkawi 大自然 野生动物与美食爱好者的天堂 are fantastically friendly, accommodating, attentive and exceptionally helpful. From the efficient manager to the cheerful yachties, everyone greets you with a smile. There were differences in the quality of service as some staff were inexperienced, but overall, the personnel provided amazing service. Special shoutouts to Sofi, Abdul, Aziman, Harris and Maureen for going above and beyond to make guests feel VIP. However, there were some instances of unprofessional behavior from certain staff members. The manager apologized promptly and solved problems immediately. The staff speaks weak English at times, but they make up for it with their courteous and humble personalities. Check-in and check-out were fast and luggage transfer was prompt. Despite needing a refurbishment, the facilities were clean and the rooms were lovely. The highlight of the hotel is undoubtedly the incredibly friendly and helpful staff.