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Summary of reviewsThe Villa Langkawi enjoys a strategic and favorable location close to Cenang Beach and various shops and dining options, making it convenient for guests to explore Langkawi's attractions. The hotel's proximity to the Langkawi International Airport and efficient local transport options further enhance its accessibility. Many guests appreciate the balance of easy access to vibrant locales with the tranquility of the hotel environment.
The breakfast at The Villa Langkawi receives mixed reviews. Local dishes like bihun goreng and nasi lemak are popular among many guests, but the options for Western tastes are considered limited and basic. Some diners also noted occasional issues with timeliness and consistency in breakfast service, although the staff's attentiveness and the convenience of in-room dining are well-regarded.
The rooms are often praised for their cleanliness, spaciousness and comfort, particularly highlighting the suitability for families and the presence of thoughtful amenities such as electric mosquito repellents. However, some discrepancies between advertised images and actual rooms, as well as isolated cleanliness issues, were noted. Overall, guests feel the rooms offer good value.
Cleanliness is generally acceptable but with some reported lapses, particularly concerning towels, bedding and daily room cleaning. Some facilities are described as aging and in need of better maintenance. Attention to detail in housekeeping could significantly improve the guest experience.
The staff at The Villa Langkawi consistently earn high praise for their friendliness, politeness and efficiency. They are described as welcoming and responsive, often going above and beyond to provide excellent service, including complimentary room upgrades. While a few areas for improvement were mentioned, the staff's proactive approach and helpful nature greatly enhance the overall guest experience.
The swimming pool stands out as a key feature, frequently described as perfect, lovely and well-maintained. Its size and accessibility from the rooms are major plus points, although occasional comments about high chlorine levels and cleanliness were noted.
Parking is convenient with generally ample space, though limited availability may require some attention. Family-friendly facilities and accommodations are highly appreciated with spacious family rooms and a delightful pool experience proving popular among guests with children.
The beds and sleeping arrangements receive relatively favorable comments with many guests finding the beds comfortable. Nonetheless, there are some mixed reviews about bedding quality, indicating room for improvement in terms of providing consistently high standards.
In summary, The Villa Langkawi offers a well-situated, family-friendly retreat with commendable staff service, comfortable accommodations and a notable swimming pool, though there are areas for improvement in cleanliness, breakfast variety and bedding quality. Show more
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Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Family rooms. Number: 10
Family Suite. Number: 4
Junior Suite. Number: 1
Executive Suite . Number: 1
Please suggest which room type a family with one child should choose and where the child will sleep: Family Room, Family Suite, Junior Suite, Executive Suite - sleep on existing bed
Please suggest which room type a family with two children should choose and where the children will sleep: Family Room, Family Suite, Junior Suite, Executive Suite - sleep on existing bed
Please suggest which room type a family with three children should choose and where the children will sleep: Family Room, Family Suite, Junior Suite, Executive Suite - sleep on existing bed
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Baby cot provided free of charge ( subject to availability ) Family Room, Family Suite, Junior Suite, Executive Suite - sleep on existing bed
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Baby cot provided free of charge ( subject to availability ) Family Room, Family Suite, Junior Suite, Executive Suite - sleep on existing bed
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Baby cot provided free of charge ( subject to availability ) Family Room, Family Suite, Junior Suite, Executive Suite - sleep on existing bed
Baby cot details:Max age:1 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No 1 metre away
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? outdoor pool , buffet breakfast
Has the hotel closed during the pandemic? Yes Reopening Date: 06/22/2020
Additional Information: Breakfast will be served in room.
Superior King RoomThis air-conditioned room is fitted with a flat-screen TV, tea/coffee making facilities and a safety deposit box. Shower is included in the private bathroom.
Room cannot accommodate extra mattresses and additional guests.
Deluxe King RoomThis spacious air-conditioned room features a sofa and is fitted with a flat-screen TV, tea/coffee making facilities and a safety deposit box. Shower is included in the private bathroom.
This room can accommodate an extra mattresses.
Family RoomFeaturing additional space and a seating area, this air-conditioned room is fitted with a flat-screen TV, tea/coffee making facilities and a safety deposit box. Shower is included in the private bathroom.
Family SuiteThis large air-conditioned suite features a sofa and is fitted with a flat-screen TV, tea/coffee making facilities, hairdryer and a safety deposit box. Shower is included in the private bathroom.
Standard Double RoomThis double room features a electric kettle, air conditioning and tile/marble floor.
Room cannot accommodate additional guests.
Premium Deluxe RoomThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The double room has tiled floors, a seating area with a flat-screen TV, a tea and coffee maker, a safe deposit box as well as pool views. The unit has 1 bed.
Junior SuiteOffering free toiletries, this suite includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a safe deposit box, as well as a tiled floor. The unit offers 3 beds.
Executive SuiteThe spacious suite features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The suite has tiled floors, a seating area with a flat-screen TV, a tea and coffee maker, a safe deposit box as well as pool views. The unit has 3 beds.
(Stay & Drive Package) 3D2N Premium Deluxe + Self-Driven Car + Free BreakfastThe spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The double room has tiled floors, a seating area with a flat-screen TV, a tea and coffee maker, a safe deposit box as well as pool views. The unit has 1 bed.
(Stay & Drive Package) 3D2N Superior King + Self-Driven Car + Free BreakfastThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 1 bed.
(Stay & Drive Package) 3D2N Deluxe King + Self-Driven Car + Free BreakfastThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 1 bed.
(Cruise Package) 3D2N Superior King Room + Private Day/Sunset Cruise + Self-Driven Car + Free Breakfast The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 1 bed.
(Cruise Package) 3D2N Deluxe King Room + Private Day/Sunset Cruise + Self-Driven Car + Free BreakfastThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 1 bed.
(Cruise Package) 3D2N Premium Deluxe Room + Private Day/Sunset Cruise + Self-Driven Car + Free BreakfastThe spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 1 bed.
Guest Reviews
7.7
Good
Location
The Villa Langkawi boasts a prime location that garners positive feedback from guests for being conveniently positioned near many attractions. It is situated close to the center and just a short walk from the renowned Cenang Beach, making it easily accessible to the beach and various shops. The area around the hotel is populated with several restaurants, grocery stores, affordable dining options and even a laundromat, enhancing its convenience factor.
Guests frequently commend the hotel’s strategic location, citing how it blends proximity to the popular Pantai Cenang with a tranquil environment away from the bustling main streets. This balance allows for easy access to the vibrant parts of Langkawi, yet offers a peaceful retreat. The hotel’s closeness to the Langkawi International Airport and efficient connectivity via local transport, such as Grab cars, further adds to its practicality.
Although some reviews indicate that the hotel is a bit of a walk from the town center and may require transportation to reach certain areas, the overall sentiment reflects satisfaction with the location’s accessibility and convenience for exploring the island. The presence of a good pool and the friendly staff also add to the appeal of The Villa Langkawi as an excellent accommodation choice for travelers.
Breakfast
The breakfast experience at The Villa Langkawi has garnered mixed feedback from guests. Many visitors appreciated the delicious and varied breakfast offerings, describing it as abundant and featuring numerous options with local dishes like bihun goreng and nasi lemak receiving particular praise. For those who prefer a simpler meal, the modest yet sufficient selections were satisfactory and the convenience of having breakfast served to their rooms was highlighted as a positive aspect.
However, the breakfast did not cater equally well to all tastes, especially Western preferences, which were described as limited, basic and lacking flavor. Some guests noted that the breakfast could be improved in terms of variety and flavor with some expressing disappointment over the fewer choices and simplicity. Timeliness was another point of contention with a few guests reporting that breakfast was not always served on time. Despite these issues, the staff's attentive service, including the personalized gesture of catering breakfast specifically for guests, added a pleasant touch to the overall experience.
In summary, while the breakfast at The Villa Langkawi is enjoyed by many for its delicious local dishes and convenient in-room service, there is room for improvement in terms of variety, flavor and consistency to better meet the expectations of all guests.
Rooms
Rooms at The Villa Langkawi generally receive positive remarks for their cleanliness and comfort. Travelers frequently highlight the spacious nature of the rooms, noting that they are large, neat and suitable for families. Many find the rooms to be cozy with comfortable beds, contributing to an overall pleasant stay. The presence of electric mosquito repellents in the rooms adds a thoughtful touch for guests. However, a few guests noted discrepancies between the advertised images and the actual room conditions, as well as occasional issues with cleanliness and the quality of the laundry service. Family rooms offer ample space with sufficient bedding arrangements and the hotel's comfort and privacy are appreciated. Despite some minor drawbacks, many visitors find the rooms to be satisfactory and recommend the hotel for its good value.
Beds
The Villa Langkawi offers an array of bed experiences for its guests with many highlighting the comfortable beds and pleasant rooms. The majority of the reviews commend the beds as being comfy and soft with some guests noting a very comfortable mattress and a room that is nice and cozy. However, there are mixed opinions regarding the bedding quality. Some guests pointed out that the bedding seemed old with bed sheets appearing yellowish and a bit itchy for some. There were also mentions of overstuffed and uncomfortable pillows and in a few cases, mattresses were deemed too soft. Despite these inconsistencies, those looking for a budget-friendly stay will find that The Villa Langkawi generally provides comfortable sleep arrangements with room for improvement in bedding upkeep.
Cleanliness
The Villa Langkawi presents a mixed bag when it comes to cleanliness. On the positive side, many guests found the hotel to be clean and well-maintained overall with tidy rooms and facilities that met their expectations. The rooms were noted to be spacious and comfortable, complemented by friendly, helpful staff.
However, certain issues detracted from the overall satisfaction. Several guests reported specific cleanliness lapses, such as dirty towels, bedding and sheets. The pool cleanliness and daily room cleaning left room for improvement. Some facilities appeared old and in need of better maintenance, while problems like low water pressure, smelly mold and dust were also mentioned.
Overall, while the hotel provides a generally clean environment, attention to detailed cleaning and facility upkeep could enhance the guest experience.
Staff
At 'The Villa Langkawi,' the staff consistently receive high praise from guests, making the hotel experience notably pleasant and memorable. The common theme across the reviews highlights the friendly, polite and attentive nature of the team. Guests mention that the staff are not only welcoming and kind but also responsive and efficient in addressing inquiries and needs. Many guests appreciated the helpfulness during check-in and check-out processes.
The reception team is particularly noted for being professional and for sometimes providing complimentary room upgrades, which adds to the overall positive impression. The staff's readiness to take immediate action on guest reports and follow through with requests is cited as a significant strength, reinforcing their reputation for excellent service.
A few areas for improvement were noted, such as better training for reception staff and ensuring the provision of basic toiletries. Despite this, the general consensus is that the friendly and efficient staff play a crucial role in enhancing the guests' stay, making 'The Villa Langkawi' a choice destination for travelers valuing excellent service.
Pool
The Villa Langkawi boasts a frequently commended swimming pool that guests consistently describe as perfect, great, lovely and nice. Many appreciate its considerable size with some highlighting its length and suitability for families. The swimming pool's cleanliness often garners positive remarks and its placement close to rooms enhances convenience and accessibility. Guests particularly enjoy spending time in the pool during cooler parts of the day, noting easy pool access and pleasant pool views as notable benefits. The poolside experience is complemented by the resort's good service and proximity to nearby shops and the popular Pantai Cenang beach. However, a few reviews mention concerns about high chlorine levels and occasional cleanliness issues. Overall, the pool at The Villa Langkawi is a standout feature that enhances the guest experience significantly.
Parking
The Villa Langkawi offers convenient parking options with ample parking space available for guests. Finding a spot is generally easy and parking is conveniently located close to the lobby area. However, it's worth noting that the parking spaces are somewhat limited and operate on a first-come, first-serve basis. While it may not always be necessary to compete for parking, guests should be mindful of the limited availability.
Family
The Villa Langkawi emerges as an ideal destination for families, catering to both kids and the elderly with utmost finesse. Its family-friendly environment is evident in the variety of room options available, accommodating different family sizes with ease. Notably, the spacious family rooms, some featuring two king beds, ensure ample space for relaxation. Guests have praised the family rooms for being large and comfortable with one review highlighting an executive room that perfectly housed a family of six.
Convenience is a priority, especially for those with toddlers, as rooms close to the reception simplify daily routines like breakfast. The accommodating and warm staff further elevate the experience, even going so far as to provide complimentary upgrades to larger rooms when available.
Beyond comfortable accommodations, the hotel boasts a delightful swimming pool that has proven to be a hit with younger guests, providing hours of enjoyment. The Balinese vibe of the property adds a unique charm, enhancing the overall family-friendly appeal of The Villa Langkawi.
Yes, The Villa Langkawi has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at The Villa Langkawi.
No, The Villa Langkawi doesn't allow dogs.
Yes, parking facilities are available at The Villa Langkawi. For more information, read the answers to the Parking questionnaire