The Mour Hotel generally receives favorable reviews, especially for its strategic location. Conveniently close to the M1 motorway junction, it offers easy access for both business and leisure travelers. The serene, tree-surrounded setting near Nottingham allows for a peaceful stay, despite proximity to major routes. Guests appreciate modern amenities like Tesla superchargers and ample parking facilities, along with a stylish lobby.
Breakfast experiences at the hotel vary widely. Many guests enjoy the delicious buffet options and room service breakfast, though some find the offerings limited and overpriced, noting issues with quality and service. Dinner reviews are similarly mixed with some guests praising the stylish presentation and tasty meals, while others find the menu overpriced and the service slow.
The rooms are well-received for their spacious, modern and clean atmosphere, featuring stylish decor and comfortable beds. However, concerns about worn carpets, dim lighting and occasional cleanliness issues like dusty areas and moldy shower tiles have been noted. Consistently, guests find the beds' firmness a point of contention with many describing them as uncomfortably hard.
Cleanliness across the hotel presents a mixed picture. While many guests praise the clean rooms and tidy presentation, recurring issues such as worn carpets and dusty areas detract from the overall experience. Nevertheless, the friendly and efficient staff contribute positively, though isolated instances of unprofessional behavior have been reported.
The hotel's free wifi receives mixed reviews with some guests experiencing a reliable connection and others facing frequent drops and slow speeds. The gym's outdated and faulty equipment is a significant disappointment, while the abundant and convenient parking is a strong positive.
Positioned as a four-star hotel, the Mour Hotel receives praise for its modern, clean atmosphere and reasonable prices, despite some guests feeling it doesn't fully meet four-star standards. It is favored by business travelers for its strategic location and good amenities, though some find it somewhat remote.
Lastly, the hotel is dog-friendly, allowing pets in various areas, though some guests find the additional cost for pets a bit high. Overall, the Mour Hotel presents a strong option for those seeking modern accommodations with good value catering to both business and leisure needs.
The hotel's location is highly praised for its convenience, situated just off the M1 and near major routes as well as tram and bus lines. Despite its proximity to busy roads, guests appreciate the serene environment, beautiful grounds and ample parking which enhances its accessibility and appeal.
Guests often highlight the breakfast experience, commending the wide variety of options and the friendly, helpful staff. Although some find it overpriced or note occasional quality issues, the overall sentiment is positive with many guests considering it a highlight of their stay.
The dinner experience garners mixed feedback. While some diners enjoy the pleasant ambiance and well-presented food, others find the meals overpriced and sometimes subpar. Despite this, the restaurant staff frequently receive praise for their service, contributing to a generally satisfactory dining experience.
Rooms at the hotel are consistently noted for their cleanliness, spaciousness and comfort. Guests appreciate the modern decor, comfortable beds and high standards of hygiene. Minor concerns about room temperature and lighting are mentioned but do not significantly detract from the overall positive feedback.
Cleanliness throughout the hotel is a standout feature with guests repeatedly mentioning the spotless rooms and well-maintained public areas. The diligent housekeeping staff contribute to a consistently welcoming and comfortable environment.
The staff are highlighted as one of the hotel's strongest assets. Friendly, professional and efficient, they enhance the guest experience from check-in to check-out. Specific staff members are often individually praised for their exceptional service.
While the free wifi receives mixed reviews with some guests encountering connectivity issues, many appreciate the fast and reliable service. The parking facilities are well-regarded with ample, secure and easily accessible spaces.
Families find the hotel accommodating, enjoying amenities such as family rooms, interconnected rooms and engaging activities for children. Staff interactions with younger guests are positively noted, adding to the family-friendly atmosphere.
The hotel's beds receive high praise for their comfort, contributing significantly to a restful night's sleep. Despite a few criticisms regarding bed size or firmness, the overall sentiment remains very positive.
Overall, the DoubleTree by Hilton Hotel Nottingham - Gateway delivers a solid four-star experience, meeting the expectations of many guests. While a few areas could see improvements to fully align with Hilton standards, the hotel's quality rooms, excellent staff service and convenient location make it a highly recommended choice for both leisure and business travelers.
Categories
Accessible
Dog Friendly
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-10 out of 10 hotels in and around Papplewick