Despite some negative feedback, Regina Elena Dependance has received positive reviews from guests who enjoyed their stay. The hotel offers well-priced rooms with beautiful ocean views. While some guests noted that the Dependance building needs remodeling to meet four-star standards, others described their experience as very good, excellent and superb. Although there were complaints about the room quality and services, the hotel still managed to impress some guests.
Additionally, guests have praised the hotel's location which offers easy access to beaches and local attractions. The staff has also received high praise for their friendliness and helpfulness throughout the stay. Guests have noted the cleanliness and modern amenities of the rooms, as well as the quality of the breakfast provided each morning. Overall, the Best Western Regina Elena is a top choice for travelers seeking a luxurious and relaxing stay in a beautiful location.
B&B Hotels Park Hotel Suisse Santa Margherita Ligure enjoys a prime location ideal for exploring Santa Margherita Ligure and nearby areas like Portofino and Cinque Terre. Situated in the heart of town, the hotel is close to the seafront, harbor, restaurants, shops and attractions with easy access provided by the proximity to the train station and available onsite parking. Guests frequently commend the picturesque bay setting, serene atmosphere and extraordinary views, particularly from the upper floors and rooms with cozy balconies.
The hotel offers a breakfast experience that is largely well-received. Guests appreciate the substantial and varied buffet, which includes fresh and high-quality products and is served in a scenic area. Some criticisms include limited variety and issues with restocking, but overall, the breakfast experience is positive, enhanced further by friendly staff and beautiful views.
The rooms are often described as spacious, comfortable and clean with many featuring balconies that offer stunning views of the sea or city. Despite positive comments about the beds and general room cleanliness, there are mentions of the bathrooms needing updates and better maintenance. The hotel's cleanliness is generally praised, though inconsistencies such as mold in bathrooms and spotty cleaning are noted.
Guests consistently highlight the friendly, professional and helpful nature of the staff, particularly the exemplary service at the reception. The hospitality and availability of the staff significantly contribute to the guests' enjoyable experiences.
The swimming pool is a standout feature, consistently praised for its size, saltwater, cleanliness and beautiful setting. The pool area provides a tranquil space for relaxation with ample sun loungers and umbrellas.
The parking situation receives mixed reviews. While its convenience and accessibility are appreciated, the limited, tight and sometimes costly parking spaces pose challenges for some guests.
The beds in the hotel are highly favored for their comfort and spaciousness, contributing positively to the overall guest experience. However, the Wi-Fi service receives consistent criticism for being unstable and unreliable, particularly in the rooms.
Despite aiming for a four-star rating, some guests feel that the hotel falls short, particularly due to certain issues like breakfast quality, bathroom conditions and additional unexpected charges. Nonetheless, the hotel's excellent location, friendly staff, comfortable rooms and standout pool make it a considerable choice for those looking to explore Santa Margherita Ligure.
Hotel Laurin is a highly recommended four-star hotel located near Santa Margherita. Despite some guests feeling that the room amenities did not match the four-star rating, the hotel's cleanliness, secure box garage and overall quality were praised by many. The hotel's prime location and stunning views make it a perfect place to stay for a short break. While some guests felt that the price did not match the value of the amenities, the hotel's facilities and services compensated for any flaws. Overall, Hotel Laurin is a great choice for those looking for a comfortable and enjoyable stay.
The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.