Historic
Housed in a historically significant building near the Opera Garnier, the Hilton Paris Opera features stunning architecture and design elements from the past. The hotel's grand ballroom and public spaces exude a sense of history and luxury.
Year erected:1889
What is the history of the property?Our landmark hotel was inaugurated on 7 May 1889 during the world exhibition in
Paris. Built by architect Juste Lisch and initially named Hotel Terminus, the hotel was
designed to accommodate transatlantic travellers arriving from Normandy via the
Saint-Lazare station, designating it as one of the first "Grand Hotels"
What was the era and/or the architectural style in which the property was built?Belle époque
Is the property surrounded by other historic buildings?Hilton Paris Opera is located in the heart of the 8th arrondissement surrounded by Haussmann buildings.
Has restoration work taken place?Yes, full renovation in 2015.
Are there any elements of particular historical importance at the building?Le Grand Salon is the historical
masterpiece and gathering spot for not only our resident Guests, but for
the Parisian people in general. Sit back and take in the energy of this eye-catching lounge and its beautiful Belle Epoque décor.
Are there any important guests or previous owners worth mentioning?Georges Feydeau stayed 10 years at the hotel
Would you describe your property as (or has it ever been in the past) a:Palace
Is there anything that you would like to highlight, add or clarify?Le Grand Salon is the historical
masterpiece and gathering spot for not only our resident Guests, but for the Parisian people in general. Sit
back and take in the energy of this eye-catching lounge and its beautiful Belle Epoque décor
Accessible
The Hilton Paris Opera is wheelchair accessible throughout. Accessible suites feature roll-under sinks and roll-in showers with grab bars and seats. Some accessible rooms have lowered beds and space for portable hoists. Visual notifications are provided on smoke detectors and doors, and service support animals are welcome.
To whom is your hotel/accommodation accessible?People who use a wheelchair
People who are deaf
People who are blind
People with autism
People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Yes, at a cost:
Health & Safety
Hilton hotels generally adhere to strict global standards for cleanliness and safety. As a large chain, they likely have comprehensive protocols for hygiene, including enhanced cleaning procedures and staff training on health and safety.
ArrivalDo you ensure contactless check-in/check-out?Yes, by using an app
Do the hotel's main entrance doors open automatically?Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?No
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are luggage trolleys sanitized after each use?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing?Yes
Does the hotel operate at a limited capacity?No
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?Yes
Do you allow people who don't stay at the hotel to enter the rooms?No
AccessoriesAre there hand sanitizing stations throughout the hotel?Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?No
Are rugs removed from guest rooms?No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?No
Do you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?Yes
Protocols & CertificationsDo you follow any of these protocols or have you obtained any of these certifications?Hilton CleanStay
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?No
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Is there a doctor available either on-site or on-call?No
Has the hotel closed during the pandemic?Yes
Family
What percentage of your guests are families?Under 50%
Please suggest which room type a family with one child should choose and where the child will sleep:From the Executive room up, rollaway bed
Please suggest which room type a family with two children should choose and where the children will sleep:Family Room, composed by two rooms guaranteed connected, standard beds
Please suggest which room type a family with three children should choose and where the children will sleep:Family Room, composed by two rooms guaranteed connected, standard beds and one rollaway bed
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:From the Executive room up, free baby coat
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:Family Room, composed by two rooms guaranteed connected, standard beds and one free baby coat
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost:Family Room, composed by two rooms guaranteed connected, standard beds and free baby coats
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at a charge: upon request with concierge desk
Additional amenities for children:Children television networks
Is there anything that you would like to highlight, add or clarify?When booking a family stay, please make sure to add the exact number of guests including children in order to be assigned the most suitable room type for your comfort. Please note that other room accommodations are possible for particular situations than the ones proposed, therefore we invite you to contact our inhouse reservation department for any special request. Many thanks, we are looking forward to welcoming you!
