Paris, 98, Rue de Maubeuge48.880193,2.351548(Show on Map)
6.9
Rated
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Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Metropol Hotel is highly praised for its prime location, strategically positioned near Gare du Nord, providing exceptional access to public transport and key attractions such as Montmartre, Sacré-Cœur and the Louvre. The vibrant and lively surroundings, filled with cafes, restaurants, shops and other local amenities, enhance the overall guest experience, making it a favorable option for those seeking convenience and accessibility in Paris. Additionally, the friendly and helpful staff adds to the positive experience, consistently commended for their warm reception and attentive service.
Breakfast at Metropol is appreciated for its affordability and convenience with guests enjoying classic French options like fresh croissants, coffee and a variety of other items. Although there are some critiques about the minimalistic selection and occasional service issues, the breakfast generally meets expectations and is considered good value for the price.
The culinary scene around the hotel is vibrant with numerous dining options catering to diverse tastes, including traditional French cafes and international cuisine. Guests also benefit from helpful dining recommendations from the staff, enhancing their culinary experience in the area.
Rooms at Metropol receive mixed reviews. Many guests praise the cleanliness, spaciousness and daily housekeeping with some rooms offering pleasant balconies and views. However, issues such as outdated furnishings, lack of air conditioning, thin walls and occasional maintenance problems are highlighted. Despite these drawbacks, the clean accommodations and basic amenities make it a suitable choice for travelers seeking a centrally located hotel.
Cleanliness is another area with varied feedback. While many guests appreciate the clean rooms and bathrooms, consistent housekeeping and well-maintained towels and linens, others express concerns about outdated and dirty common areas, stained carpets and mold issues. Unpleasant odors and inconsistent cleaning efforts further affect the overall perception of cleanliness.
The hotel staff receive overwhelmingly positive feedback for their friendliness, helpfulness and professional service with specific team members like Mansur and Yuya noted for their exceptional contributions. Guests praise the staff's attentiveness and willingness to go the extra mile, enhancing their overall stay.
Free Wi-Fi is available throughout the hotel, but its quality varies significantly. Some guests report excellent connectivity, while others experience frequent issues with weak signals and slow speeds, especially on higher floors.
Metropol's location in a vibrant neighborhood offers abundant nightlife options, although the lively atmosphere can result in noise disturbances, making restful sleep challenging for some guests. The area is generally safe but mixed, requiring caution when walking alone at night.
The beds at Metropol receive mixed reviews with many guests finding them comfortable and clean, contributing to a positive sleep experience. However, complaints about hard mattresses, flat pillows and occasional bedbugs detract from overall satisfaction.
Despite being advertised as a three-star hotel, Metropol falls short of these expectations, feeling more like a two-star property due to outdated facilities and insufficient cleanliness and service levels. Nonetheless, its competitive pricing and strategic location make it a viable option for budget-conscious travelers prioritizing convenience.
Lastly, Metropol boasts numerous accessibility features, making it a convenient choice for guests with disabilities, given its proximity to major transportation hubs and accessible public transport options.
Categories
Nightlife
Accessible
3 Star
Cheap
Room Types
Single RoomThis room is serviced by a lift and is equipped with satellite TV, free Wi-Fi access and a desk. The en suite bathroom includes a hairdryer.
Double or Twin RoomThis room is serviced by a lift and is equipped with satellite TV, free Wi-Fi access and a desk. The en suite bathroom includes a hairdryer.
Triple RoomThis room is serviced by a lift and is equipped with satellite TV, free Wi-Fi access and a desk. The en suite bathroom includes a hairdryer.
Guest Reviews
6.9
Rated
Review Summaries
Location
The 'Metropol' hotel enjoys overwhelmingly positive reviews for its prime location, strategically situated just a few minutes' walk from Gare du Nord, making it an ideal base for travelers coming by train. The hotel is highly accessible with convenient public transport links including the metro, buses and RER, facilitating easy navigation across Paris. Reviewers frequently highlight the proximity to a variety of cafes, restaurants and shops, enhancing the overall convenience for guests.
For tourists, the hotel offers excellent access to key attractions. It is within walking distance to Montmartre, the Basilica of Sacré-Cœur and even the Louvre, making sightseeing straightforward and enjoyable. The central location also allows guests to effortlessly explore the heart of Paris.
Additionally, the area around 'Metropol' is noted for its vibrant and lively atmosphere with plenty of local amenities such as bakeries, supermarkets and pharmacies nearby. Despite being close to a bustling train station, some reviews mentioned the hotel’s quiet charm, especially those rooms facing a more serene courtyard.
Moreover, staff friendliness and helpfulness frequently receive commendation, adding to the overall positive guest experience. For those looking for value and convenience, 'Metropol' stands out as a favorable option given its strategic location and accessibility to transportation hubs and tourist spots.
Breakfast
The breakfast offerings at Metropol Hotel in Paris receive mixed feedback from guests. On the positive side, many reviews highlight the affordability and convenience of the breakfast, deeming it good value for the price, especially considering Parisian standards. Guests found the breakfasts to be filling and appreciated the classic French options including fresh croissants, coffee and a variety of other items like breads, fruits, eggs, yogurt and juices. The breakfast, though simple, generally meets expectations with some describing it as delicious, varied and more than sufficient for starting the day.
However, several reviews point out areas for improvement. Some guests felt the breakfast options were too minimalistic or limited with occasional comments about certain items like the ham or orange juice not being up to par. There were also critiques on the availability and service with some experiencing issues with the breakfast not being ready on time or running out of items. A few noted the breakfast room could be crowded, noisy and lacking ventilation.
Despite these criticisms, others found the breakfast to be an adequate, if unremarkable, experience that matched the cost. The inclusion of breakfast at an additional €9 was broadly considered reasonable in comparison to typical prices in Paris, making it a decent choice for travelers seeking a convenient morning meal.
Dinner
The culinary scene around Metropol is vibrant and diverse, offering an array of dining options that cater to various tastes. Numerous very good restaurants dot the streets nearby, ranging from traditional French cafes to Chinese eateries and even a vegan restaurant, providing guests with abundant choices. The proximity to Gare du Nord and Gare de l'Est also means easy access to a wide selection of dining venues, including quick options like McDonald's.
Local, pleasant restaurants within walking distance enhance the experience with some offering halal food, making it convenient for different dietary preferences. A nearby delicious bakery is a delightful bonus for those craving fresh pastries. Additionally, the staff at Metropol are noted for their excellent dining recommendations for evening meals, ensuring guests enjoy quality local cuisine.
While the hotel offers multiple conveniences such as ATMs and pharmacies in the vicinity, it is notable that the lunch options within the hotel are limited given the price. Another aspect to consider is the absence of a bar and the limitation on hosting friends or colleagues within the hotel premises, which might affect those looking for an inclusive in-house dining and social experience.
Rooms
The reviews for Metropol highlight a mix of experiences regarding the hotel rooms with a notable emphasis on cleanliness and size. Many guests appreciated the spaciousness of the rooms, often mentioning they were clean, comfortable and tended to daily by housekeeping staff who ensured fresh towels and bed linens each day. The inclusion of balconies in some rooms was a pleasant surprise for many, offering nice views of Paris rooftops or iconic landmarks like the Sacré Coeur.
The bathrooms generally received positive feedback for their size and cleanliness, though a few guests noticed issues with leaks and the need for modern updates. Room noise levels varied with several guests noting that rooms facing the courtyard were particularly quiet. However, thin walls sometimes led to disturbances from neighboring rooms or street noise.
Despite the favorable comments, some guests found the rooms small and outdated with worn carpets and furniture that could benefit from refurbishment. The lack of air conditioning and limited power outlets were also common points of critique. Instances of maintenance problems, such as broken fixtures, mold and inadequate soundproofing, were noted by some visitors, affecting their overall comfort.
For travelers seeking a centrally located hotel with basic amenities and clean accommodations, Metropol might be a suitable choice. However, those expecting modern facilities and luxurious comfort might find it falling short of their expectations.
Beds
The beds at 'Metropol' present a mixed picture based on guest reviews. Many guests found the beds to be very good, comfortable and even cozy with several highlighting the quality of the mattresses and bedding. Cleanliness was frequently mentioned with bed linens often described as fresh and well-maintained, contributing to a generally positive sleep experience.
However, some guests reported less favorable experiences. Complaints included hard or overly firm mattresses, sagging beds and issues with pillows being too flat or uncomfortable. A few reviews noted serious concerns such as bedbugs and stained mattresses, which detract from the overall stay.
While some found the beds neat, well-made and conducive to a good night's sleep, others experienced discomfort that affected their rest. Despite the mixed feedback, it’s clear that when the beds are in good condition, they make for a pleasant stay.
Cleanliness
The reviews of the 'Metropol' hotel present a mixed picture when it comes to cleanliness, painting a complicated tapestry of guest experiences. On the positive side, many guests have highlighted the clean rooms, bright accommodations and prompt daily cleaning services. Clean bedding and towels were consistently mentioned as well-maintained and there was repeated praise for the clean bathrooms and general room cleanliness. Some visitors even described the rooms as spotless and well-kept, making a few guests feel comfortable and satisfied during their stay.
However, this positive feedback is tempered by a considerable number of critiques concerning the hotel's overall cleanliness. Common areas and specific room features, such as carpets and headboards, were frequently described as filthy, stained and outdated, leading to an unclean feeling for many guests. Several reports indicated dirty bathrooms, mold issues and unsanitary conditions such as hair, unidentified stains and dust accumulation. More severe complaints included traces of feces in toilets, rust and limescale in bathrooms and general poor hygiene throughout the establishment.
The state of the carpets is a recurring negative point with many guests describing them as old, stained and in dire need of deep cleaning. The presence of unpleasant odors, often attributed to musty and cigarette smells, further exacerbated the discomfort for some guests. In some instances, the cleaning staff's efforts appeared inconsistent or insufficient with some areas receiving minimal attention and others left uncleaned.
While there were mentions of efficient housekeeping and clean facilities in some parts, the overall sentiment suggests that the 'Metropol' could benefit from significant improvements in its cleaning protocols and maintenance policies to provide a consistently clean and pleasant environment for all its guests.
Staff
The staff at 'Metropol' hotel receive overwhelmingly positive feedback from guests, frequently described as friendly, helpful and accommodating. A notable mention includes exceptional service provided by specific members, such as Mansur and Yuya from the night shift, who left lasting impressions. Guests often remark on the warm reception and the professional, yet personable nature of the employees. Several reviewers highlighted the staff's attentiveness and willingness to go the extra mile to ensure guest satisfaction. Communication is also praised with many staff members proficient in multiple languages including English, Portuguese and Spanish. Though overwhelmingly positive, there were occasional comments about variable experiences with a few instances of brusque or unfriendly interactions. However, the consensus is that the staff's dedication and friendliness significantly enhance the overall stay experience.
Wi-Fi
Metropol hotel offers free Wi-Fi access throughout the premises, which many guests find to be a valuable inclusion. The Wi-Fi provides a good signal in some areas of the hotel, even reaching the 4th floor effectively. However, the quality of the internet connection varies significantly. While some visitors report excellent and reliable Wi-Fi, others encounter frequent connectivity issues, resulting in weak signals or slow speeds, making it difficult to perform even basic tasks like messaging.
Particularly on higher floors, such as the 6th, the Wi-Fi signal appears to be weak with some guests mentioning that they could only get a connection near the door in the hallway. Similarly, the consistency of the Wi-Fi is not always dependable on the 4th floor either with flaky connections being a common complaint.
Overall, Metropol provides free Wi-Fi that generally works well for some guests but remains inconsistent and could certainly benefit from improvements, especially to cater to those needing a stable and fast internet connection.
Nightlife
Situated in a vibrant neighborhood, the Metropol hotel is ideally positioned near an assortment of nightlife options, perfect for those eager to explore the local scene. Its proximity to a myriad of restaurants and cafes ensures that guests never run out of dining choices. However, the lively atmosphere comes with a notable downside—noise. Various reviews have highlighted that the area can be quite noisy with disturbances coming from outside activities, hallway conversations and even loud music and partying late into the night. Guests have particularly noted that the noise can make restful sleep challenging with sound carrying easily through walls and windows. While the location is described as generally safe, some caution is advised, especially if walking alone at night. The neighborhood surrounding the hotel is mixed and might not always provide a friendly vibe. In summary, the Metropol offers a vibrant but noisy nightlife experience, best suited for those who thrive in bustling environments.
3 Star
Metropol Hotel, though advertised as a three-star establishment, falls short of meeting the expected standards associated with this rating. Many guests noted that the hotel felt more like a two-star property with several aspects displaying significant wear and tear. Despite the hotel's convenient location next to the train station and its competitive pricing, it appears to be aging poorly and lacks the expected freshness and comfort of a true three-star hotel.
Guests frequently pointed out that the facilities were outdated and in need of significant improvements. Common issues included broken amenities, such as shower fixtures and the toilet flush and a general lack of modern conveniences like ample electrical outlets in the rooms. Cleanliness and basic service levels were not up to the mark, further diminishing the overall guest experience.
While the hotel may serve as a suitable option for a short stay due to its good price-performance ratio and strategic location, it does not deliver the quality or comfort typically associated with a three-star rating. For those prioritizing budget and convenience over luxury, Metropol may be a viable option. However, expectations should be moderated to avoid disappointment, as the hotel's current condition significantly detracts from its advertised star rating.
Accessible
The Metropol Hotel boasts numerous accessibility features that cater to guests with disabilities, making travel more convenient. Located in an accessible area near Gare du Nord, the hotel offers easy access to major metro stations, bus stops and public transportation, including the EUROSTAR, which is just a 10-minute walk away.
Guests have noted that the hotel is well-equipped for individuals with limited mobility, featuring large bathrooms and beds adapted for handicapped users. The presence of an electric wheelchair-accessible elevator and plug access for wheelchair charging further enhance its appeal for travelers with special needs.
Despite these advantages, a few reviewers have pointed out some drawbacks. There were mentions of a tiny lift and small rooms and concerns about the comfort and upkeep of the facilities. Instances of a broken elevator and various maintenance issues such as no hot water, old and uncomfortable chairs and a generally dated atmosphere were noted. Some expressed disappointment with the service, particularly regarding the availability of reception staff early in the morning.
Overall, while the Metropol Hotel provides essential accessibility features and is conveniently located for public transport, it falls short in terms of comfort and freshness expected from a 3-star rating.
FAQ
No, Metropol doesn't have any pool.
No, a spa isn't available at Metropol.
No, Metropol doesn't allow dogs.
No, parking facilities aren't available at Metropol.