Spa Tervis
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Summary of reviewsSpa Tervis in Pärnu receives generally positive reviews for its comprehensive offerings, providing an inviting blend of coastal charm and urban convenience. The hotel's prime location near the beach and old town is frequently praised for balancing serene surroundings with easy access to cultural venues and nightlife. Many guests appreciate the tranquil environment, picturesque seaside walks and proximity to public transportation.
Breakfast at Spa Tervis is highly acclaimed for its variety and quality, featuring an extensive buffet with both hot and cold options. Fresh and well-prepared dishes, including a variety of meats, pastries and fruits, along with the occasional offering of champagne, make for a delightful start to the day. While some minor issues like limited fruit options and occasional cold dishes are noted, these do not overshadow the overall positive feedback.
Dinner experiences are largely favorable, especially at the à la carte and Kuu restaurants. Guests commend the delicious and high-quality fare, finding the meals enjoyable and reasonably priced. However, the buffet dinner receives mixed reviews with some citing repetitive choices and cold dishes.
The rooms at Spa Tervis, particularly the superior ones, are praised for spaciousness, cleanliness and modern designs. Balconies offering scenic views enhance the staying experience. Although there are occasional complaints about insufficient air conditioning and minor maintenance issues, the rooms are generally deemed comfortable and well-equipped.
Cleanliness across the hotel generally receives high marks with guests appreciating the tidy rooms and well-maintained spa areas. Some occasional lapses are noted, such as dusty areas and unclean hallways, but these are infrequent and do not significantly detract from the overall positive perception.
The staff at Spa Tervis is highlighted for their friendliness and professionalism, consistently delivering attentive and prompt service. Receptionists and other employees are frequently praised for their warm demeanor and helpfulness, contributing significantly to guest satisfaction.
The hotel offers free Wi-Fi, but reviews indicate inconsistent connectivity with many guests experiencing weak or unstable signals, especially in their rooms.
The spa and wellness facilities are a standout feature, offering a diverse range of saunas, pools and treatments. Guests appreciate the modern and clean spa environment, although some facilities could benefit from updates. Despite occasional overcrowding and minor noise issues, the spa is generally well-regarded for its relaxing ambiance and comprehensive services.
The gym, though compact, is well-equipped and satisfies most fitness needs. The inclusion of an indoor pool, various saunas and early swimming access enhances the overall wellness experience.
The pool facilities receive positive feedback for their variety and cleanliness, featuring multiple pools and jacuzzis. However, some guests point out the need for renovations and occasional overcrowding.
Overall, Spa Tervis offers a well-rounded and enjoyable experience, blending relaxation, convenience and quality services, making it a recommended choice for travelers seeking both leisure and business accommodations.
Categories
Breakfast at Spa Tervis is highly acclaimed for its variety and quality, featuring an extensive buffet with both hot and cold options. Fresh and well-prepared dishes, including a variety of meats, pastries and fruits, along with the occasional offering of champagne, make for a delightful start to the day. While some minor issues like limited fruit options and occasional cold dishes are noted, these do not overshadow the overall positive feedback.
Dinner experiences are largely favorable, especially at the à la carte and Kuu restaurants. Guests commend the delicious and high-quality fare, finding the meals enjoyable and reasonably priced. However, the buffet dinner receives mixed reviews with some citing repetitive choices and cold dishes.
The rooms at Spa Tervis, particularly the superior ones, are praised for spaciousness, cleanliness and modern designs. Balconies offering scenic views enhance the staying experience. Although there are occasional complaints about insufficient air conditioning and minor maintenance issues, the rooms are generally deemed comfortable and well-equipped.
Cleanliness across the hotel generally receives high marks with guests appreciating the tidy rooms and well-maintained spa areas. Some occasional lapses are noted, such as dusty areas and unclean hallways, but these are infrequent and do not significantly detract from the overall positive perception.
The staff at Spa Tervis is highlighted for their friendliness and professionalism, consistently delivering attentive and prompt service. Receptionists and other employees are frequently praised for their warm demeanor and helpfulness, contributing significantly to guest satisfaction.
The hotel offers free Wi-Fi, but reviews indicate inconsistent connectivity with many guests experiencing weak or unstable signals, especially in their rooms.
The spa and wellness facilities are a standout feature, offering a diverse range of saunas, pools and treatments. Guests appreciate the modern and clean spa environment, although some facilities could benefit from updates. Despite occasional overcrowding and minor noise issues, the spa is generally well-regarded for its relaxing ambiance and comprehensive services.
The gym, though compact, is well-equipped and satisfies most fitness needs. The inclusion of an indoor pool, various saunas and early swimming access enhances the overall wellness experience.
The pool facilities receive positive feedback for their variety and cleanliness, featuring multiple pools and jacuzzis. However, some guests point out the need for renovations and occasional overcrowding.
Overall, Spa Tervis offers a well-rounded and enjoyable experience, blending relaxation, convenience and quality services, making it a recommended choice for travelers seeking both leisure and business accommodations.
Hotel for Honeymoon
Spa Tervis offers a range of spa treatments and facilities, providing a relaxing and rejuvenating honeymoon experience. The hotel's spa services and comfortable accommodations make it a good choice for couples seeking relaxation.
Hotel with Spa
As one of Estonia's largest medical spa hotels, Spa Tervis offers a comprehensive range of health and wellness treatments, catering to guests seeking therapeutic benefits.
Hotel with Swimming Pool
The hotel offers a variety of pools, highlighting a clean and spacious environment and a relaxing atmosphere. Guests enjoy the sauna facilities. It is connected by glass galleries, allowing comfortable access to the sauna and water center.
Indoor Pool Pool Swim Up Bar Pool Lap Lanes
Business Hotel
Spa Tervis offers a range of medical and wellness treatments. It is a good option for business travelers interested in health-focused amenities.
Accessible Hotel
This medical spa hotel offers wheelchair accessibility and features an indoor pool and a children's pool. It provides a range of spa treatments and has a sauna and steam room. The hotel also has a fitness center and offers free Wi-Fi in all rooms.
Hotel with Gym
This hotel is part of a medical spa complex and offers access to fitness facilities, an indoor pool, a hot tub, and a sauna. It's ideally located near the beach.
Hotel with EV Charging Stations
A medical spa hotel offering various treatments. An electric vehicle charging station is available on site, with details to be confirmed upon inquiry.
Hotel with Indoor Pool
This hotel's water center includes a 25-meter swimming pool, a small kids' pool with 34°C water, a Japanese bath, massage showers, and relaxing Jacuzzis. A bar is available by the pool for refreshments.
Family Friendly Hotel
Romantic Hotel
Hotel with Pool Lap Lanes
Hotel with Swim Up Bar
Guest Reviews
Spa Tervis enjoys an excellent location that offers the best of Pärnu's coastal charm and urban accessibility. The hotel is situated near the beach, providing guests with easy access to sandy shores and picturesque seaside walks. It's also closely positioned to the old town, dotted with restaurants, shops and charming taverns, making it a convenient hub for tourists.
Visitors have praised the tranquil surroundings with a beautiful park and river nearby, making it an ideal spot for peaceful relaxation. Despite being close to nature, the city center is within a short walking distance, ensuring that guests can easily explore local attractions, cultural venues and nightlife.
Many reviews highlight the ease of accessing both the beach and the city center, typically within a 10-15 minute walk. The hotel’s spacious rooms often offer views of the sea or the river, adding to the overall pleasant experience. Guests have also pointed out the convenient proximity to public transportation, making it an accessible choice for both leisure and business travelers.
Overall, the location of Spa Tervis combines the serene beauty of the coast with the vibrant life of Pärnu's city center, creating a balanced retreat that meets diverse travel needs.
The breakfast at Spa Tervis consistently garners praise for its variety, abundance and taste. Guests appreciate the extensive buffet, which offers a wide selection of both hot and cold options. Noteworthy features include the availability of fresh and well-prepared dishes, from delicious porridge to diverse meats and a variety of pastries and fresh fruits. The presence of champagne, especially on weekends, adds an extra touch of indulgence to the morning meal.
While many reviews highlight the delicious and satisfying nature of the breakfast, some point out areas for improvement. There are occasional mentions of limited fruit selections, a need for more plant-based and healthy options and occasionally cold dishes like scrambled eggs. There have been minor complaints about the coffee machine causing queues and the breakfast area necessities like another coffee machine.
Overall, the breakfast at Spa Tervis is rated highly by most guests for its quality, variety and the enjoyable addition of sparkling wine, contributing to a pleasant start to the day.
Dining experiences at Spa Tervis have garnered mixed reviews, though the general consensus leans towards the positive. Guests have appreciated the restaurant Kuu, frequently praising its very good and excellent food. The à la carte restaurant also received commendations for its delicious and high-quality fare. Many reviewers found the buffet dinner to offer a wide selection, describing it as both tasty and affordable, though some noted it to be repetitive and lacking in variety.
The evening meals were often highlighted as enjoyable with a plentiful and good-tasting selection. Tasty desserts, including cakes in the hotel café, were mentioned as a delightful treat. Reviewers also noted the convenience of having all meals on-site and the hotel's reasonable pricing for the quality and variety of food provided.
However, not all feedback was positive. Some guests found the buffet dinner disappointing, citing issues such as cold food, limited options and an overall lack of justifiable value for the price. There were occasional mentions of tasteless or bland dishes with a few specific complaints about deep-frozen fish, salads with excessive mayonnaise and poorly executed meat dishes.
Overall, while there are areas for improvement, particularly in the buffet dining experience, many guests found the dinner offerings at Spa Tervis to be satisfying and worthwhile, especially at the à la carte and Kuu restaurants.
Spa Tervis offers a variety of rooms that cater to different needs with many positive highlights from guest reviews focusing on spaciousness and cleanliness. The superior rooms are particularly praised for being large and well-maintained, while the modern room designs and comfortable beds contribute to a cozy atmosphere. Numerous reviewers appreciated the balconies available in many rooms, providing pleasant views such as sea vistas and peaceful parks, adding to the relaxation experience. The rooms are also described as being functional and adequately equipped with amenities like fridges and bathrobes, which enhance the overall comfort.
However, several reviews pointed out consistent issues with the air conditioning, noting that many rooms lacked proper ventilation and could become uncomfortably hot, especially during warm weather. The absence of standard items like hairdryers and kettles in some rooms was also mentioned. While many rooms were found to be clean and cozy, there were occasional remarks about untidiness and the need for some updates and repairs in certain areas, including broken fridges and worn-out furniture.
Despite a few drawbacks, the spacious and clean rooms with modern interiors generally provide a pleasant stay, particularly when cleanliness and order are maintained. The addition of balconies and ample storage space further complements the comfort and functionality. It’s particularly fitting for travelers seeking a mix of relaxation and convenience within a serene environment.
The beds at Spa Tervis have received mixed feedback from guests. On the positive side, many reviews highlight that the beds are comfortable with phrases such as "comfortable bed," "large and comfortable bed," and "very comfortable beds" being common. Guests frequently noted the beds being cozy and conducive to a good night's sleep with some appreciating the provided orthopedic mattresses and extra pillows.
However, there are notable concerns regarding bed comfort as well. Several guests mentioned that the beds were too soft, sagging or worn out, which led to uncomfortable sleeping experiences. Issues such as broken beds, mattresses losing their shape and audible springs were also raised. Some reviews pointed out that the beds consisted of two narrow single beds pushed together, which detracted from comfort, especially when looking for a seamless double-bed experience.
In summary, while a significant number of guests found the beds at Spa Tervis to be comfortable and supportive of restful sleep, others struggled with the softness and condition of the mattresses. Upgrading and maintaining the beds could greatly enhance guest satisfaction in the future.
'Spa Tervis' has garnered a variety of reviews regarding its cleanliness with notable appreciation for its clean and cozy ambiance. Many guests praised the rooms as impeccably clean, tidy and comfortable, frequently highlighting excellent daily cleaning services. The hotel's overall cleanliness left a positive impression, particularly in spa areas and common spaces.
However, a number of reviews pointed out areas in need of improvement. Guests have encountered issues such as dusty hallways, dirty balconies and occasional lack of proper room cleaning. Specific complaints included unclean bathrooms, worn-out floor surfaces and the presence of spider webs. Some dissatisfaction was noted where rooms were not cleaned during a stay or essentials like towels were not replaced promptly.
Overall, while the hotel generally maintains good cleanliness standards and offers a pleasant stay, there are occasional lapses in thoroughness that could be addressed to enhance guest satisfaction fully.
The reviews for Spa Tervis overwhelmingly highlight the hotel staff's friendliness and professionalism. Guests frequently mention the extremely friendly, polite and attentive nature of the staff with numerous praises for their helpfulness and kindness. The receptionists, in particular, are often noted for their pleasant and welcoming demeanor and many guests found the staff responsive and quick to resolve any issues.
Positive experiences extend beyond the reception area with compliments on the enthusiastic and accommodating nature of other employees, including those in the hotel restaurant and bar. The staff’s ability to explain information clearly to foreign tourists and their willingness to accommodate special requests, such as extending breakfast times and assisting with room changes, also received commendation.
However, there are sporadic mentions of less favorable experiences with a few reviews noting instances of unfriendly or rude behavior, particularly within the spa and breakfast areas. Some guests observed that certain staff members appeared indifferent or delayed in their services, which stood in contrast to the generally positive reviews.
Overall, the majority of feedback points to a warm and professional team dedicated to creating a pleasant experience for their guests, underscoring a strong commitment to customer service at Spa Tervis.
Guests at Spa Tervis have shared mixed reviews regarding the hotel's Wi-Fi service. Positive feedback highlights that free Wi-Fi is accessible throughout the hotel and in most areas with some guests experiencing good connectivity and stable, reliable internet service. However, numerous reviews mention issues such as weak or unstable signals, particularly in the rooms and some guests reported having no Wi-Fi connection in their rooms at all. Accessing the Wi-Fi often required requesting passwords, which added another step for the users. While a few guests found the Wi-Fi to work without any problems, the general consensus leans towards the Wi-Fi experience needing significant improvement.
The spa at Spa Tervis hotel received generally positive feedback from guests. Many praised the spa for its excellent and diverse selection of saunas, which include steam, Japanese, Turkish and salt saunas, making it a great spot for relaxation and rejuvenation. The spacious pool and various jacuzzis were also highlighted as standout features with multiple reviewers mentioning the enjoyable swimming pool and therapeutic water treatments.
The cleanliness and maintenance standards of the spa were frequently commended with guests appreciating the modern and well-kept facilities. The spa area itself was described as large and cozy, offering a peaceful environment for relaxation. Several guests were delighted by the extensive range of spa services and treatments available, including Chinese medicine treatments and aqua-gym classes, which were praised for their quality.
However, a few reviewers noted that the spa could use some renovations and updates with some facilities appearing worn out or dated. The spa area was sometimes described as crowded, especially in the saunas and jacuzzis, making it difficult for all guests to enjoy the amenities simultaneously. Some minor issues like noise and insufficient loungers were also mentioned.
Despite these drawbacks, many guests found their spa experience to be superb with many expressing satisfaction with the value for money, friendly staff and overall atmosphere. In summary, Spa Tervis offers a well-rounded and enjoyable spa experience with minor areas for improvement.
Located within Spa Tervis, the gym offers a variety of amenities and fitness options to meet different needs. Guests frequently note the facility as being well-equipped and functional, providing a diverse fitness experience. Both an indoor gym and an outdoor fitness area are available, catering to those who enjoy exercising in different environments. Despite some mentioning that the gym is compact, it is praised for being sufficiently equipped with necessary amenities and new equipment. The gym's functional nature and size appear to satisfy those looking for a thorough workout. Additionally, the gym is part of a larger wellness complex that includes a spa, swimming pool and various saunas, enhancing the overall fitness and relaxation experience. The inclusion of an infrared sauna and early access to the swimming pool are highlighted as standout features, especially beneficial for business travelers. Opening at 9 am, the gym provides an excellent facility for both casual and regular users, contributing to a pleasant and comprehensive fitness experience.
Guests at Spa Tervis have a lot to say about the pool facilities, largely praising them for their size, variety and overall experience. The spa complex features multiple large pools, including a spacious 25-meter pool perfect for fitness swimming. Warm water and various swimming options make it an inviting place for both adults and children. Guests appreciated the big choice of saunas and the comfortable, large jacuzzis, though some did note occasional overcrowding.
The pool area itself is well-maintained and clean, offering a pleasant and enjoyable atmosphere. Additionally, the inclusion of a children's pool area received positive feedback from families. The facility also boasts an indoor pool, heated swimming areas and a unique Japanese hot tub, adding to the diverse water experiences available. There is unlimited access to the SPA, which includes the pool, from early morning until late evening.
Despite the generally positive reviews, there were occasional mentions of areas needing attention, such as the lack of new pool towels and the presence of green patches on the pool floor. Some guests also pointed out that the pool could use some renovation and that limited access during certain times was a bit inconvenient.
Overall, guests seem to enjoy the pool and sauna facilities at Spa Tervis, highlighting the variety of pools, the clean and spacious environment and the relaxing atmosphere as key positives.
For business travelers in search of a reliable place to stay, Spa Tervis offers a range of facilities and services designed to meet their needs. The hotel is noted for its cleanliness, good SPA complex with sea views and a breakfast that includes sparkling wine for an extra touch of luxury. The location is ideal for business guests, providing proximity to a business center, conference facilities and quiet, business-like atmosphere.
Room amenities cater specifically to professionals, featuring workspaces, comfy beds, ample room space and early access to the swimming pool for a refreshing start to the day. The Wi-Fi is also available throughout the business center and other common areas, ensuring seamless connectivity.
Business facilities at Spa Tervis are adequate, offering a full-service business center and meeting rooms that are clean and well-prepared. The hotel also provides free parking, which is a convenient perk for those traveling by car. The staff at the reception desk have been praised for their courteous and responsible service, always ready to assist professionally.
While there are a few drawbacks such as occasional issues with room cleanliness, non-working elevators and limited air conditioning outside of the reception and restaurant areas, these did not overshadow the overall positive impressions. The absence of children's robes and the late start to some spa procedures might affect some guests, but remain minor concerns for business travelers.
Conveniently equipped for remote work and offering enough space in rooms to handle business effectively, Spa Tervis stands out as a suitable, business-friendly option that ticks most boxes for traveling professionals looking for a seamless business stay.
Spa Tervis has received positive feedback regarding its accessibility features, making it generally suitable for elderly guests and those with disabilities. The hotel boasts an easily accessible SPA, convenient parking spaces and a location that's easy to get to, including a direct and affordable bus route to Pärnu Airport. Public transport stops are close by, enhancing its accessibility further.
The hotel's entrance is designed to be accessible and manual wheelchairs can navigate the premises comfortably. Reception staff are available to assist with accessibility needs. While some rooms might not be fully accessible, there are rooms available that cater to mobility requirements. The spacious, functional rooms, along with the tranquil, quiet location, add to the hotel's charm.
However, there are areas that could be improved. Some sections of the SPA need enhancement for better accessibility and the hotel's expansive layout may present challenges for guests with limited mobility. Additionally, staff accessibility and availability could be enhanced. Despite these minor issues, Spa Tervis remains a well-located, pleasant and cozy option within walking distance to the city center, offering clean air and proximity to the sea and park. The breakfast selection is highly appreciated, contributing to the overall positive experience.
Spa Tervis boasts a large, well-maintained indoor pool that garners high praise from guests. This spacious 25-meter pool features clean, modern interiors and warm, welcoming water, making it a highlight for many visitors. The pool area, though described by some as cozy, is large enough to accommodate guests comfortably. Adding to the appeal are excellent facilities, including a lovely hot tub, various saunas and an inviting jacuzzi.
The indoor pool is noted for its cleanliness and comfort with an early access feature appreciated by many. Families also find it enjoyable with a designated children’s pool available. The pool area’s ample space and modern amenities ensure a pleasant experience. The integration of the pool, saunas and other spa services into the room price enhances the overall value, making the hotel's spa offerings fantastic.
A minor drawback mentioned is the absence of a dehumidifier and some guests felt more information about the indoor pool could have been provided. Despite this, the swimming experience at Spa Tervis remains highly recommended for a delightful and rejuvenating stay.
Spa Tervis offers an ideal retreat for honeymooners, featuring a range of amenities and services specifically tailored for couples. The friendly and helpful staff enhance the pleasant honeymoon experience. Couples can enjoy a special honeymoon suite, complete with thoughtful touches like a complimentary bottle of champagne and a private balcony perfect for relaxation.
Guests appreciate the romantic breakfast options, including sparkling wine for breakfast, which adds a special touch to the morning. The spa treatments available at the hotel further contribute to a relaxing and rejuvenating stay. Additionally, the hotel's proximity to the beach, just a walking distance away, provides an opportunity for romantic strolls.
Overall, Spa Tervis is well-regarded for its suitability as a honeymoon destination, offering dedicated honeymoon packages and ensuring a memorable stay for couples.
Nestled in a quiet, serene area, Spa Tervis is the epitome of a romantic retreat. Guests often remark on the secluded, peaceful atmosphere, making it an ideal destination for couples seeking a tranquil getaway. The large pool and spacious spa are standout features, complemented by thoughtful touches like heated floors in the shower and a starlit ceiling in the spa, enhancing the romantic ambiance.
The resort's romantic vibe is evident throughout, from the cozy bar offering breakfast with champagne to the suites with private sea views. Guests revel in the opportunity to start their day with sparkling wine and a romantic sea view from their balcony. The breakfast bar, in particular, provides a cozy spot to enjoy the early morning tranquility.
A couples massage and secluded spa sections make for intimate experiences, while the stylish Muuli bar offers a perfect setting to watch the sunset with a cocktail in hand. The proximity to the beach allows for romantic strolls and the scenic, calm environment underscores the resort’s appeal as a perfect honeymoon destination.
In summary, Spa Tervis stands out as a very romantic place for a date, a special getaway or a memorable honeymoon, all wrapped up in a cozy, still environment conducive to love and relaxation.
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Location
Visitors have praised the tranquil surroundings with a beautiful park and river nearby, making it an ideal spot for peaceful relaxation. Despite being close to nature, the city center is within a short walking distance, ensuring that guests can easily explore local attractions, cultural venues and nightlife.
Many reviews highlight the ease of accessing both the beach and the city center, typically within a 10-15 minute walk. The hotel’s spacious rooms often offer views of the sea or the river, adding to the overall pleasant experience. Guests have also pointed out the convenient proximity to public transportation, making it an accessible choice for both leisure and business travelers.
Overall, the location of Spa Tervis combines the serene beauty of the coast with the vibrant life of Pärnu's city center, creating a balanced retreat that meets diverse travel needs.
Breakfast
While many reviews highlight the delicious and satisfying nature of the breakfast, some point out areas for improvement. There are occasional mentions of limited fruit selections, a need for more plant-based and healthy options and occasionally cold dishes like scrambled eggs. There have been minor complaints about the coffee machine causing queues and the breakfast area necessities like another coffee machine.
Overall, the breakfast at Spa Tervis is rated highly by most guests for its quality, variety and the enjoyable addition of sparkling wine, contributing to a pleasant start to the day.
Dinner
The evening meals were often highlighted as enjoyable with a plentiful and good-tasting selection. Tasty desserts, including cakes in the hotel café, were mentioned as a delightful treat. Reviewers also noted the convenience of having all meals on-site and the hotel's reasonable pricing for the quality and variety of food provided.
However, not all feedback was positive. Some guests found the buffet dinner disappointing, citing issues such as cold food, limited options and an overall lack of justifiable value for the price. There were occasional mentions of tasteless or bland dishes with a few specific complaints about deep-frozen fish, salads with excessive mayonnaise and poorly executed meat dishes.
Overall, while there are areas for improvement, particularly in the buffet dining experience, many guests found the dinner offerings at Spa Tervis to be satisfying and worthwhile, especially at the à la carte and Kuu restaurants.
Rooms
However, several reviews pointed out consistent issues with the air conditioning, noting that many rooms lacked proper ventilation and could become uncomfortably hot, especially during warm weather. The absence of standard items like hairdryers and kettles in some rooms was also mentioned. While many rooms were found to be clean and cozy, there were occasional remarks about untidiness and the need for some updates and repairs in certain areas, including broken fridges and worn-out furniture.
Despite a few drawbacks, the spacious and clean rooms with modern interiors generally provide a pleasant stay, particularly when cleanliness and order are maintained. The addition of balconies and ample storage space further complements the comfort and functionality. It’s particularly fitting for travelers seeking a mix of relaxation and convenience within a serene environment.
Beds
However, there are notable concerns regarding bed comfort as well. Several guests mentioned that the beds were too soft, sagging or worn out, which led to uncomfortable sleeping experiences. Issues such as broken beds, mattresses losing their shape and audible springs were also raised. Some reviews pointed out that the beds consisted of two narrow single beds pushed together, which detracted from comfort, especially when looking for a seamless double-bed experience.
In summary, while a significant number of guests found the beds at Spa Tervis to be comfortable and supportive of restful sleep, others struggled with the softness and condition of the mattresses. Upgrading and maintaining the beds could greatly enhance guest satisfaction in the future.
Cleanliness
However, a number of reviews pointed out areas in need of improvement. Guests have encountered issues such as dusty hallways, dirty balconies and occasional lack of proper room cleaning. Specific complaints included unclean bathrooms, worn-out floor surfaces and the presence of spider webs. Some dissatisfaction was noted where rooms were not cleaned during a stay or essentials like towels were not replaced promptly.
Overall, while the hotel generally maintains good cleanliness standards and offers a pleasant stay, there are occasional lapses in thoroughness that could be addressed to enhance guest satisfaction fully.
Staff
Positive experiences extend beyond the reception area with compliments on the enthusiastic and accommodating nature of other employees, including those in the hotel restaurant and bar. The staff’s ability to explain information clearly to foreign tourists and their willingness to accommodate special requests, such as extending breakfast times and assisting with room changes, also received commendation.
However, there are sporadic mentions of less favorable experiences with a few reviews noting instances of unfriendly or rude behavior, particularly within the spa and breakfast areas. Some guests observed that certain staff members appeared indifferent or delayed in their services, which stood in contrast to the generally positive reviews.
Overall, the majority of feedback points to a warm and professional team dedicated to creating a pleasant experience for their guests, underscoring a strong commitment to customer service at Spa Tervis.
Wi-Fi
Spa
The cleanliness and maintenance standards of the spa were frequently commended with guests appreciating the modern and well-kept facilities. The spa area itself was described as large and cozy, offering a peaceful environment for relaxation. Several guests were delighted by the extensive range of spa services and treatments available, including Chinese medicine treatments and aqua-gym classes, which were praised for their quality.
However, a few reviewers noted that the spa could use some renovations and updates with some facilities appearing worn out or dated. The spa area was sometimes described as crowded, especially in the saunas and jacuzzis, making it difficult for all guests to enjoy the amenities simultaneously. Some minor issues like noise and insufficient loungers were also mentioned.
Despite these drawbacks, many guests found their spa experience to be superb with many expressing satisfaction with the value for money, friendly staff and overall atmosphere. In summary, Spa Tervis offers a well-rounded and enjoyable spa experience with minor areas for improvement.
Gym
Pool
The pool area itself is well-maintained and clean, offering a pleasant and enjoyable atmosphere. Additionally, the inclusion of a children's pool area received positive feedback from families. The facility also boasts an indoor pool, heated swimming areas and a unique Japanese hot tub, adding to the diverse water experiences available. There is unlimited access to the SPA, which includes the pool, from early morning until late evening.
Despite the generally positive reviews, there were occasional mentions of areas needing attention, such as the lack of new pool towels and the presence of green patches on the pool floor. Some guests also pointed out that the pool could use some renovation and that limited access during certain times was a bit inconvenient.
Overall, guests seem to enjoy the pool and sauna facilities at Spa Tervis, highlighting the variety of pools, the clean and spacious environment and the relaxing atmosphere as key positives.
Business
Room amenities cater specifically to professionals, featuring workspaces, comfy beds, ample room space and early access to the swimming pool for a refreshing start to the day. The Wi-Fi is also available throughout the business center and other common areas, ensuring seamless connectivity.
Business facilities at Spa Tervis are adequate, offering a full-service business center and meeting rooms that are clean and well-prepared. The hotel also provides free parking, which is a convenient perk for those traveling by car. The staff at the reception desk have been praised for their courteous and responsible service, always ready to assist professionally.
While there are a few drawbacks such as occasional issues with room cleanliness, non-working elevators and limited air conditioning outside of the reception and restaurant areas, these did not overshadow the overall positive impressions. The absence of children's robes and the late start to some spa procedures might affect some guests, but remain minor concerns for business travelers.
Conveniently equipped for remote work and offering enough space in rooms to handle business effectively, Spa Tervis stands out as a suitable, business-friendly option that ticks most boxes for traveling professionals looking for a seamless business stay.
Accessible
The hotel's entrance is designed to be accessible and manual wheelchairs can navigate the premises comfortably. Reception staff are available to assist with accessibility needs. While some rooms might not be fully accessible, there are rooms available that cater to mobility requirements. The spacious, functional rooms, along with the tranquil, quiet location, add to the hotel's charm.
However, there are areas that could be improved. Some sections of the SPA need enhancement for better accessibility and the hotel's expansive layout may present challenges for guests with limited mobility. Additionally, staff accessibility and availability could be enhanced. Despite these minor issues, Spa Tervis remains a well-located, pleasant and cozy option within walking distance to the city center, offering clean air and proximity to the sea and park. The breakfast selection is highly appreciated, contributing to the overall positive experience.
Indoor Pool
The indoor pool is noted for its cleanliness and comfort with an early access feature appreciated by many. Families also find it enjoyable with a designated children’s pool available. The pool area’s ample space and modern amenities ensure a pleasant experience. The integration of the pool, saunas and other spa services into the room price enhances the overall value, making the hotel's spa offerings fantastic.
A minor drawback mentioned is the absence of a dehumidifier and some guests felt more information about the indoor pool could have been provided. Despite this, the swimming experience at Spa Tervis remains highly recommended for a delightful and rejuvenating stay.
Honeymoon
Guests appreciate the romantic breakfast options, including sparkling wine for breakfast, which adds a special touch to the morning. The spa treatments available at the hotel further contribute to a relaxing and rejuvenating stay. Additionally, the hotel's proximity to the beach, just a walking distance away, provides an opportunity for romantic strolls.
Overall, Spa Tervis is well-regarded for its suitability as a honeymoon destination, offering dedicated honeymoon packages and ensuring a memorable stay for couples.
Romantic
The resort's romantic vibe is evident throughout, from the cozy bar offering breakfast with champagne to the suites with private sea views. Guests revel in the opportunity to start their day with sparkling wine and a romantic sea view from their balcony. The breakfast bar, in particular, provides a cozy spot to enjoy the early morning tranquility.
A couples massage and secluded spa sections make for intimate experiences, while the stylish Muuli bar offers a perfect setting to watch the sunset with a cocktail in hand. The proximity to the beach allows for romantic strolls and the scenic, calm environment underscores the resort’s appeal as a perfect honeymoon destination.
In summary, Spa Tervis stands out as a very romantic place for a date, a special getaway or a memorable honeymoon, all wrapped up in a cozy, still environment conducive to love and relaxation.
Yes, Spa Tervis has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes, Pool Swim Up Bar.
Yes, a spa is available at Spa Tervis.
No, Spa Tervis doesn't allow dogs.
No, parking facilities aren't available at Spa Tervis.
Yes, Spa Tervis has a gym.
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