Gooderson Leisure Natal Spa Self Catering and Timeshare Resort
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Summary of reviewsGooderson Leisure Natal Spa Self Catering and Timeshare Resort is highly regarded for its serene and peaceful location, situated away from the hustle and bustle of town amidst exceptional natural beauty. The tranquil environment and natural hot springs create an ideal setting for relaxation and quality family time. The resort's spacious grounds allow ample space for children to play and the welcoming staff contribute positively to the overall experience.
Guests have mixed opinions on the dining experiences. Breakfast is often praised for its quality and friendly service, despite some criticisms regarding its cost and occasional lack of variety during low occupancy periods. Dinner experiences vary with many appreciating the good value and exceptional service, though some noted a limited and expensive menu, particularly for those with specific dietary restrictions.
Accommodation feedback is similarly varied. Many guests find the self-catering chalets clean, comfortable and family-friendly, while others report issues with maintenance, cleanliness and outdated facilities. These inconsistencies suggest a need for improved upkeep and better customer service in some areas to ensure a uniformly positive experience.
Cleanliness is generally well-regarded with many guests praising the resort for its neat and orderly facilities. However, specific issues such as stained carpets and dirty swimming pools were noted, calling for more meticulous attention in some areas.
The staff receive largely positive feedback for their friendly and helpful nature, although occasional instances of unfriendliness were reported. The majority of guests commend the staff's accommodating and welcoming demeanor, which adds to the resort's appeal.
The pool facilities are a highlight with guests especially enjoying the hot and cold pools and the naturally heated pools are a major attraction. While there were some remarks about maintenance needing improvement, the overall sentiment towards the pool facilities is overwhelmingly positive.
The resort is particularly well-suited for families, offering a variety of activities such as pony rides, quad biking and spa treatments, ensuring entertainment for both children and adults. This extensive range of activities, combined with the peaceful setting, makes it an ideal destination for family fun and relaxation.
Overall, Gooderson Leisure Natal Spa Self Catering and Timeshare Resort is cherished for its tranquil location, friendly staff and extensive family-friendly facilities, though some areas require improvements to enhance the consistency and quality of the guest experience.
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Guests have mixed opinions on the dining experiences. Breakfast is often praised for its quality and friendly service, despite some criticisms regarding its cost and occasional lack of variety during low occupancy periods. Dinner experiences vary with many appreciating the good value and exceptional service, though some noted a limited and expensive menu, particularly for those with specific dietary restrictions.
Accommodation feedback is similarly varied. Many guests find the self-catering chalets clean, comfortable and family-friendly, while others report issues with maintenance, cleanliness and outdated facilities. These inconsistencies suggest a need for improved upkeep and better customer service in some areas to ensure a uniformly positive experience.
Cleanliness is generally well-regarded with many guests praising the resort for its neat and orderly facilities. However, specific issues such as stained carpets and dirty swimming pools were noted, calling for more meticulous attention in some areas.
The staff receive largely positive feedback for their friendly and helpful nature, although occasional instances of unfriendliness were reported. The majority of guests commend the staff's accommodating and welcoming demeanor, which adds to the resort's appeal.
The pool facilities are a highlight with guests especially enjoying the hot and cold pools and the naturally heated pools are a major attraction. While there were some remarks about maintenance needing improvement, the overall sentiment towards the pool facilities is overwhelmingly positive.
The resort is particularly well-suited for families, offering a variety of activities such as pony rides, quad biking and spa treatments, ensuring entertainment for both children and adults. This extensive range of activities, combined with the peaceful setting, makes it an ideal destination for family fun and relaxation.
Overall, Gooderson Leisure Natal Spa Self Catering and Timeshare Resort is cherished for its tranquil location, friendly staff and extensive family-friendly facilities, though some areas require improvements to enhance the consistency and quality of the guest experience.
Resort with Heated Pool
Given it is part of the Natal Spa, this resort likely offers access to the hot springs and heated pools. It is a self-catering and timeshare resort.
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Outdoor Pool
Resort with Parking
Resort with Gym
Small Resort
Resort with Tennis Courts
Resort with Outdoor Pool
Guest Reviews
Gooderson Leisure Natal Spa Self Catering and Timeshare Resort enjoys a favorable location noted for its seclusion from the hustle and bustle of town, providing a tranquil and peaceful environment. The natural beauty surrounding the resort is exceptional, creating a serene backdrop for relaxation and family time. Visitors appreciate the ample space for children to play and the friendly, welcoming staff that contribute to a pleasant stay.
The natural hot spring water and river view are highlights that add to the charm of the setting. The resort serves well as a convenient stop-off for travelers between destinations like Kruger Park and their homes. Despite the bad roads leading to the resort, once there, guests find the facilities and the area of the house to be quite satisfactory. Overall, the location of the resort combines peacefulness with natural beauty, making it a desirable retreat for those seeking tranquility.
Guests of Gooderson Leisure Natal Spa Self Catering and Timeshare Resort have shared varied experiences regarding the breakfast at the hotel. On the positive side, many guests have praised the breakfast as great with one even describing it as perfect. The friendliness of the staff and the chef’s buffet met expectations, adding to the overall pleasant breakfast experience.
However, there are some negative points to consider. Several guests found the breakfast to be either average or disappointing, citing it as overly expensive for what was offered. The high cost with some simple meals like omelettes and scrambled eggs totaling R500, was a notable concern. Additionally, the lack of a buffet during times of low occupancy and insufficient communication about the menu options left some guests dissatisfied. Despite these mixed reviews, the consistent praise for the staff's friendliness remains a positive takeaway.
At Gooderson Leisure Natal Spa Self Catering and Timeshare Resort, the dining experience offers mixed reviews. On a positive note, guests highlight that the food at the restaurant is good, providing very good value for money with exceptional service and friendly staff enhancing the dining atmosphere. However, there are concerns regarding the dinner menu variety with some finding it limited and expensive. Additionally, those with specific dietary preferences, particularly Indians who do not consume beef or pork, felt inadequately catered for. Unfortunately, several guests also reported their buffet dinners as disappointing, citing issues such as food scarcity and overall lack of quality. This suggests a need for improvements in menu diversity and consistency in food quality to fully satisfy all guests.
Gooderson Leisure Natal Spa Self Catering and Timeshare Resort offers a variety of accommodation options that receive mixed feedback from guests. The self-catering chalets are often noted for being clean, comfortable and spacious with sufficient facilities to meet guests' needs, making them a good choice for families. Some units, described as beautiful and adequately sized for families, receive praise for their cleanliness.
However, there are several areas of concern that need addressing. Issues with maintenance and cleanliness recur with some units described as dated and plagued by issues such as dusty interiors, moldy smells and faulty amenities like leaking toilets and non-working ceiling fans. The presence of insects and spiderwebs is a frequent complaint, indicating a need for more thorough room inspections before guests' arrival.
Discrepancies in room allocation based on the booking website and the standard of rooms, such as some units being cold and not soundproof, contribute to inconsistent guest experiences. Furthermore, the friendliness of the staff and the quality of room service also fall short in some instances, suggesting a need for improved customer service training.
Overall, while the resort's spacious and well-equipped rooms have the potential to offer a comfortable stay, attention to maintenance and cleanliness as well as improved service standards are necessary for a more consistently positive experience.
Gooderson Leisure Natal Spa Self Catering and Timeshare Resort generally receives positive feedback for its cleanliness. Many guests consistently describe the place as very clean and even spotlessly clean with an emphasis on the neatness and cleanliness of the facilities. The resort evokes a comfortable, home-away-from-home feeling due to its cleanliness, which is often highlighted alongside its peaceful atmosphere.
However, some reviews indicate areas for improvement. While the rooms are generally clean, there are mentions of specific issues such as stained carpets, cobwebs in the kitchen and occasional ant problems. Certain maintenance and cleaning aspects, particularly in the self-catering braai areas, need more attention. Some shared facilities, like the swimming pools, were reported to be dirty and in need of upgrades.
Despite these concerns, the staff at the resort are frequently praised for their friendliness and diligent cleaning efforts. This strong focus on cleanliness from staff contributes to the overall positive sentiment regarding the resort's hygiene standards.
The staff at Gooderson Leisure Natal Spa Self Catering and Timeshare Resort generally received positive feedback from guests. From the guards at the entrance to the housekeeping team, the personnel were noted for being friendly and welcoming. Many reviews highlighted that the staff were super friendly, respectful and catered to all guests' needs efficiently. The reception staff were also praised for being very helpful and exceptional in their treatment of guests.
While the majority of the interactions with staff were positive, some guests mentioned experiences with not-so-friendly staff members, particularly at the buffet and with certain individuals at the spa and front reception. Despite these few negative remarks, most guests were pleased with the friendly and accommodating nature of the staff, which contributed to an overall pleasant stay at the resort.
The pool facilities at Gooderson Leisure Natal Spa Self Catering and Timeshare Resort are a standout feature, frequently praised for their diverse offerings and enjoyable experiences. Visitors especially loved the hot and cold pools, which provided perfect retreats for relaxation. The warm, naturally heated pools drew particular attention and guests found them fantastic and awesome. These hot pools were often highlighted as a major attraction, delighting both adults and children.
Despite the overwhelmingly positive comments, some reviews mentioned that the maintenance of the pools could be improved, noting that at times, they were not well maintained or required cleaning. Nevertheless, the abundance of positive mentions of the pools underscores their popularity and the significant role they play in enhancing the guests’ stays.
Alongside the pools, the resort offers additional activities such as kids’ play areas, free pony rides, quad biking, super tubes and spa treatments, making it a well-rounded destination for family fun and relaxation. Overall, the range of pool facilities, especially the beloved hot pools, adds considerable value to the resort experience.
The Gooderson Leisure Natal Spa Self Catering and Timeshare Resort offers a wealth of facilities and outdoor activities, making it an excellent place for families and friends. With security a paramount concern, guests can relax while their children enjoy the playground, pony rides and multiple swimming pools. The variety of activities available caters well to both kids and adults, ensuring everyone finds something enjoyable. The resort provides a perfect mix of peaceful surroundings and engaging family activities, creating a family paradise where convenience and enjoyment go hand in hand.
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Location
The natural hot spring water and river view are highlights that add to the charm of the setting. The resort serves well as a convenient stop-off for travelers between destinations like Kruger Park and their homes. Despite the bad roads leading to the resort, once there, guests find the facilities and the area of the house to be quite satisfactory. Overall, the location of the resort combines peacefulness with natural beauty, making it a desirable retreat for those seeking tranquility.
Breakfast
However, there are some negative points to consider. Several guests found the breakfast to be either average or disappointing, citing it as overly expensive for what was offered. The high cost with some simple meals like omelettes and scrambled eggs totaling R500, was a notable concern. Additionally, the lack of a buffet during times of low occupancy and insufficient communication about the menu options left some guests dissatisfied. Despite these mixed reviews, the consistent praise for the staff's friendliness remains a positive takeaway.
Dinner
Rooms
However, there are several areas of concern that need addressing. Issues with maintenance and cleanliness recur with some units described as dated and plagued by issues such as dusty interiors, moldy smells and faulty amenities like leaking toilets and non-working ceiling fans. The presence of insects and spiderwebs is a frequent complaint, indicating a need for more thorough room inspections before guests' arrival.
Discrepancies in room allocation based on the booking website and the standard of rooms, such as some units being cold and not soundproof, contribute to inconsistent guest experiences. Furthermore, the friendliness of the staff and the quality of room service also fall short in some instances, suggesting a need for improved customer service training.
Overall, while the resort's spacious and well-equipped rooms have the potential to offer a comfortable stay, attention to maintenance and cleanliness as well as improved service standards are necessary for a more consistently positive experience.
Cleanliness
However, some reviews indicate areas for improvement. While the rooms are generally clean, there are mentions of specific issues such as stained carpets, cobwebs in the kitchen and occasional ant problems. Certain maintenance and cleaning aspects, particularly in the self-catering braai areas, need more attention. Some shared facilities, like the swimming pools, were reported to be dirty and in need of upgrades.
Despite these concerns, the staff at the resort are frequently praised for their friendliness and diligent cleaning efforts. This strong focus on cleanliness from staff contributes to the overall positive sentiment regarding the resort's hygiene standards.
Staff
While the majority of the interactions with staff were positive, some guests mentioned experiences with not-so-friendly staff members, particularly at the buffet and with certain individuals at the spa and front reception. Despite these few negative remarks, most guests were pleased with the friendly and accommodating nature of the staff, which contributed to an overall pleasant stay at the resort.
Pool
Despite the overwhelmingly positive comments, some reviews mentioned that the maintenance of the pools could be improved, noting that at times, they were not well maintained or required cleaning. Nevertheless, the abundance of positive mentions of the pools underscores their popularity and the significant role they play in enhancing the guests’ stays.
Alongside the pools, the resort offers additional activities such as kids’ play areas, free pony rides, quad biking, super tubes and spa treatments, making it a well-rounded destination for family fun and relaxation. Overall, the range of pool facilities, especially the beloved hot pools, adds considerable value to the resort experience.
Family
Yes, Gooderson Leisure Natal Spa Self Catering and Timeshare Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Gooderson Leisure Natal Spa Self Catering and Timeshare Resort.
No, Gooderson Leisure Natal Spa Self Catering and Timeshare Resort doesn't allow dogs.
Yes, parking facilities are available at Gooderson Leisure Natal Spa Self Catering and Timeshare Resort.
Yes, Gooderson Leisure Natal Spa Self Catering and Timeshare Resort has a gym.
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