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Summary of reviewsEl Pino is highly regarded for its tranquil and convenient location, making it an ideal spot for nature lovers and those looking to explore Cabárceno Park or Santander. Guests frequently praise the hotel's modern amenities and outstanding cleanliness, often highlighting the spotless condition of the rooms and contemporary furnishings. The serene atmosphere and well-maintained facilities contribute significantly to the overall satisfaction of visitors.
The staff receives commendations for their efficient communication and prompt assistance, often utilizing virtual channels to ensure guests' needs are met immediately, despite the absence of a physical receptionist. The hotel's strategic location, with close proximity to key attractions and ease of access to nearby sites, further enhances its appeal.
While breakfast services are limited, El Pino compensates with cozy accommodations and a well-equipped common area for self-catering. Rooms are generally modern and comfortable, with some guests noting charming architectural features. However, there are occasional concerns about room sizes, storage, and inconsistencies in maintenance and ventilation.
Bed comfort receives mixed reviews, with many finding the standard beds comfortable but pointing out issues with mattress firmness and bed size. These areas noted for improvement do not overshadow the positive experiences, as most guests appreciate the quality and value offered by El Pino, making it a sought-after choice for a peaceful and refreshing stay. Show more
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Small Guest House
Room Types
Double Room with Extra BedThis double room features a private bathroom and a wardrobe and chocolate for guests. The unit offers 2 beds.
Twin Room with BalconyThis twin room has a private bathroom and a wardrobe and chocolate for guests. The unit has 2 beds.
Double RoomThis double room has a private bathroom and a wardrobe and chocolate for guests. The unit has 1 bed.
Double Room with BalconyThis double room features a private bathroom and a wardrobe and chocolate for guests. The unit offers 1 bed.
Triple RoomThis triple room features a private bathroom and a wardrobe and chocolate for guests. The unit offers 2 beds.
Twin RoomThis twin room features a private bathroom and a wardrobe and chocolate for guests. The unit offers 2 beds.
Classic Quadruple RoomThis quadruple room has a private bathroom and a wardrobe and chocolate for guests. The unit has 3 beds.
Quadruple RoomThis quadruple room has a private bathroom and a wardrobe and chocolate for guests. The unit has 3 beds.
Guest Reviews
Location
Nestled in a serene and tranquil setting, El Pino boasts a remarkable location that is consistently praised by its guests. This newly renovated hotel is positioned conveniently close to Cabárceno Park, a mere 5 to 10 minutes away, making it an ideal hub for exploring this popular natural attraction. The strategic placement of El Pino also offers easy access to Santander, just a short 20-minute drive away, perfect for those looking to enjoy the bustling city vibe before retreating to a quieter space. Cantabria's natural beauty and cultural sites are within reach, further enhancing the hotel's charm as a central starting point for broader exploration. Coupled with its modern amenities and cleanliness, El Pino stands out as a well-situated accommodation for nature enthusiasts and travelers seeking peace while staying connected to regional highlights.
Breakfast
El Pino offers a charming retreat nestled in a peaceful village, yet falls short when it comes to breakfast services. Guests adore the quaint location, though it suffers from a lack of nearby dining options, with the closest bar or restaurant situated about 2 kilometers away. Accommodations include a well-equipped common area featuring essentials like a microwave, sink, and kettle, providing guests with some self-catering convenience. Unfortunately, breakfast is not provided, and visitors must rely on a coin-operated coffee machine and their own supplies for morning sustenance. Despite these limitations, the peaceful surroundings and cozy amenities create a pleasant atmosphere that compensates for the absence of traditional breakfast offerings.
Rooms
Hotel El Pino offers a mix of modern and comfortable accommodations, appealing especially to those who value contemporary design and cleanliness. The rooms are generally well-maintained, with many guests praising their spaciousness and immaculate cleanliness. The beds receive high marks for comfort, contributing to a peaceful and restful stay. Some rooms boast charming architectural features, adding a touch of elegance to the overall atmosphere.
The hotel's location is an asset, providing easy access to nearby attractions such as Cabárceno, making it an ideal base for exploring the beauty of Cantabria. Guests appreciate the quality-price ratio, often finding the amenities and aesthetic upgrades worth the investment.
However, it's important to note a few recurring issues. Some rooms are on the smaller side, particularly those labeled as suitable for small children or narrower spaces. While some rooms are spacious, others fall short in terms of free space or storage options, which can be inconvenient for guests with more luggage. Additionally, several reviews mention isolated instances of incomplete cleaning or maintenance concerns, including cobwebs and broken furniture.
Occasional discomfort is reported with beds and layout, such as hardness or size issues, and challenges with room temperature due to lack of windows or ventilation options on particularly hot days. While the hotel shines with stylish and comfortable offerings, a few practical considerations may need attention to enhance guest experiences further.
Beds
At 'El Pino,' guests have varied opinions on the quality of the beds, highlighting both comfort and discomfort in their experiences. Positive feedback often mentions the comfort of the beds, with several reviews appreciating the very comfortable mattresses and pillows. Some guests rest well and find the bedding to be satisfactory. However, there are also criticisms regarding the size and firmness of the beds. Reports of small double beds and hard mattresses suggest that improvements could enhance the overall sleeping experience. The sofa bed is noted for its discomfort, posing a challenge to a good night's rest. Despite mixed reviews, the comfort level of the standard beds receives favorable mentions, offering a generally pleasant sleep environment.
Cleanliness
El Pino consistently impresses guests with its exceptional cleanliness and modern accommodations. Visitors frequently highlight the immaculate condition of the rooms, noting their contemporary design and comfortable furnishings. The rooms and facilities are consistently described as very clean, with nearly every mention underlining the hotel’s commitment to maintaining a spotless environment. Guests appreciate the tranquility and quietness of the surroundings, often mentioning the peaceful atmosphere of both the rooms and the area. The bathrooms and spacious common areas add to the appeal, providing modern amenities that enhance the overall experience. Although one review noted some inconsistencies in daily cleaning and a specific issue with towels, the overwhelming majority of feedback focuses on the high standard of cleanliness and the well-maintained, new facilities. The easy access to key locations, like Cabárceno, and the convenience of features such as parking, refrigerator, and TV in shared spaces, make El Pino a desirable choice for those seeking a restful and spotless stay.
Staff
The staff at 'El Pino' hotel is characterized by clear communication and promptness in providing room instructions, emphasizing the freedom guests can enjoy during their stay. Management of reservations and check-ins is handled efficiently, often facilitated through WhatsApp, allowing for quick responses and assistance with any issues that arise. Guests appreciate the staff's fantastic attention, marked by concern and kindness when addressing room-related problems. Although some guests note the absence of a physical receptionist, the virtual communication ensures that any needs are attended to swiftly and satisfactorily.
No, El Pino doesn't have any pool.
No, a spa isn't available at El Pino.
No, El Pino doesn't allow dogs.
No, parking facilities aren't available at El Pino.