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Hilton Pensacola Beach

Pensacola Beach , 12 Via De Luna Drive (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsIn general, the Hilton Pensacola Beach has received mixed reviews. While some guests experienced disappointment with the outdated appearance and cleanliness, there were also positive reviews highlighting the stunning beach views, amenities such as the pool and fitness center and the friendly and accommodating staff. However, some guests thought the hotel was overpriced for the service and conditions provided. Overall, the hotel is a decent choice for those seeking a beachfront location with adequate amenities and friendly service.
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Beachfront Resort

The Hilton Pensacola Beach hotel boasts a prime location directly on the beach in Pensacola Beach, Florida. Guests can enjoy the views of the Gulf of Mexico or the Santa Rosa Sound from their stylish and comfortable rooms, as well as from the wide-open lobby which is decorated in shades of blue, with glass chandeliers and floor-to-ceiling windows that overlook the pool deck leading to the beach. Being located on one of the world's whitest beaches, the hotel places guests in the center of everything, with the most popular local restaurants and attractions within walking distance. Furthermore, the Hilton is the perfect spot on the island to hold a meeting, special event, or beach wedding.

Resort with EV Charging Stations

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Family Friendly Resort

Resort with Swimming Pool

Indoor Pool Children's Pool Outdoor Pool

Business Resort

Resort with Parking

EV charging stations

Accessible Resort

Resort with Gym

3-Star Resort

Resort with Outdoor Pool

Resort with Children's Pool

Resort with Indoor Pool

Room Types

Deluxe King Room Offers a balcony with views of the Gulf of Mexico

King Room This room features a microwave, refrigerator, and tea and coffee-making facilities.

Deluxe Queen Room with Two Queen Beds Offers a balcony with views of the Gulf of Mexico

Double Room with Two Double Beds - Non-Smoking This room features a microwave, refrigerator, and tea and coffee-making facilities.

Queen Suite with Bunk Beds and Gulf View This suite features a microwave, refrigerator, and tea and coffee-making facilities.

Queen Suite with Gulf View This suite features a microwave, refrigerator, and tea and coffee-making facilities.

Three-Bedroom Suite with Gulf View This suite features a microwave, refrigerator, and tea and coffee-making facilities.

Two-Bedroom King Suite with Gulf View This suite features a microwave, refrigerator, and tea and coffee-making facilities.

Deluxe Queen Room with Sofa Bed This suite features a microwave, refrigerator, and tea and coffee-making facilities.

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access This accessible room features a roll-in shower, cable TV, and microwave. A small refrigerator is also included.

Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible This room features a bath tub, cable TV, and microwave. A small refrigerator is also included.

Two-Bedroom Queen Suite with Sofa Bed This spacious suite features a microwave, small refrigerator, and seating area with sofa bed.

Deluxe King Room with Sofa Bed The fully equipped kitchen has a refrigerator, a dishwasher and a microwave. The quadruple room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room with Pool View The kitchen features a refrigerator, a dishwasher and a microwave. The family room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Deluxe King Room with View - Disability Access A kitchen fitted with a refrigerator, a dishwasher and a microwave is available for cooking and storing food. The spacious triple room features air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe Queen Room with View - Disability Access This quadruple room features air conditioning, a tea and coffee maker and a TV. The unit offers 2 beds.

Junior King Suite with Sofa Bed Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, a dishwasher and a microwave. The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels.

Corner King Suite with View Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, a dishwasher and a microwave. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating.

About Hilton Pensacola Beach

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Guest Reviews

7.8

Good

Location

The Hilton Pensacola Beach boasts an incredible location that puts guests within walking distance of several restaurants and stores. The hotel is right on the beach, offering beautiful ocean views and easy beach access. Guests rave about the convenience of the location, which is perfect for those looking to explore all that Pensacola Beach has to offer. The beachfront hotel features amazing amenities, including a tiki bar and beach chairs to relax by the bay. While some guests note that accessing the beach can be difficult, most agree that the location of the hotel is top-notch. With souvenir stores and yummy restaurants like "Crabs on the beach" just across the road and a live strip nearby, the Hilton Pensacola Beach is an awesome place to stay with an unbeatable location.

Breakfast

Guests at Hilton Pensacola Beach had mixed experiences with the breakfast options. Some guests enjoyed the breakfast, describing it as "really good" and "super good." They appreciated the variety of options available and the delicious taste of the food with one guest even describing it as "lecker!" However, others were not as satisfied, noting that the breakfast was mediocre or overpriced. Several guests were disappointed that breakfast was not included in the room rate and felt that the cost was too high for the quality of the food. Some guests even encountered issues with their breakfast, such as cold or low-quality food, dirty dishes and moldy fruit. Despite mixed experiences, guests who enjoyed the breakfast were pleased to have the convenience of having it right there at the hotel.

Rooms

Guests of the Hilton Pensacola Beach have mixed opinions about the rooms of the hotel. Several guests reported issues such as dirty and infested rooms, delays in check-in and elevators not functioning properly. However, many reviewers praised the spaciousness of the rooms and some had balconies with great views of the pool or ocean. Most rooms come equipped with a fridge and microwave and some guests found the rooms clean and comfortable. While a few guests were unsatisfied with their "ordinary" or "dated" rooms, some found their "excellent" and "awesome." Some guests wished for more modern amenities such as fans in the bathroom and higher water pressure. The standard rooms are said to be just that- standard, but the size of the suite was mostly praised. The hotel has experienced some renovations that guests found either underwhelming or appreciated, but some have reported that parts of the hotel, especially the rooms and bathrooms, still need upgrading. Additionally, some reviewers found the quality of the hotel to be not up to par from the sales pitch they saw online. Guests who were unhappy about their stay mostly cited that they paid a lot for the hotel and expected more value for their money. Though some guests had issues with cleanliness due to Covid, others were happy with how clean the room was. Some guests mentioned issues with pests such as roaches and dirty carpets, while others found the room to be a "nice" and "spacious" retreat with "clean linens and towels." Overall, it seemed that guests had mixed opinions about their rooms, but some felt that the room and view were excellent.

Beds

The Hilton Pensacola Beach provides guests with comfortable and spacious rooms, complete with cozy beds and pillows. Although some guests reported uncomfortable, hard mattresses, most agreed that the beds were so comfortable, you might mistake them for fluffy clouds. Unfortunately, some guests encountered some issues, like beds not being a standard queen size and one guest finding a bare mattress. Others experienced issues with the bedding itself, like one guest whose comforters were busted and feathers coming out. Some guests even found hair on the pillows of one of the beds and noted that there weren't additional bedsheets for the sofa bed. Despite these few hiccups, most guests found the beds to be top-notch and provided for an excellent night's sleep.

Cleanliness

Guests have mixed opinions regarding the cleanliness of the Hilton Pensacola Beach. While some mentioned that their rooms were dirty and had a bad smell, others complimented the hotel for being clean and well-maintained. Some guests claimed that they had to clean their own rooms or requested housekeeping several times before it was done. They also complained about trash cans overflowing and dirty dishes. However, most guests appreciated the friendly housekeeping staff who did a nice job servicing their rooms. Some guests mentioned that the pool area was terrible and the bathrooms were not updated. Despite some negative reviews about dirty carpets and roaches, many guests were happy with the clean facilities and clean towels and bed sheets provided in their spacious rooms.

Staff

The staff at Hilton Pensacola Beach are amazing with many guests praising their friendliness and helpfulness. Several staff members were mentioned by name as excellent, including Grace in the restaurant and Enrico at the front desk. The hotel is generally clean and welcoming with many guests enjoying access to the beach and other amenities. However, some guests did have negative experiences with staff, including a few instances of rude or dismissive behavior at the front desk. Overall though, guests were pleased with the superior service provided by the staff at Hilton Pensacola Beach.

Pool

The Hilton Pensacola Beach recently underwent construction and unfortunately, the pool and hot tubs are currently unavailable, as is beach access. However, guests can still enjoy the outdoor pool which offers great umbrella and chair rentals, as well as poolside service including drinks and food from H2O. Some reviews noted that the pool area could use a bit more attention with additional palm trees or plants and better lighting. Despite this, many guests praised the pool area, especially for families with kids who loved swimming in the pools. The beachfront itself is clean and beautiful with neighboring properties offering additional pool facilities to enjoy. Some guests experienced issues with security at the pool, but overall most enjoyed the pool and bar area, which even featured live entertainment. While some reviews called out the water as cloudy or with a strong smell of chlorine, others loved the pool and found it to be great for kids. In general, guests loved the beach and wish there was more to enjoy poolside, especially as it cooled off in the evenings.

Beach

The Hilton Pensacola Beach is a beautiful hotel located right on the beach, offering easy access to the stunning Gulf. While it may be a short walk to the hotel next door to access the beach, the effort is worth it, according to guests. Reviewers raved about the location with many calling it fantastic and great for easy access to Pensacola Beach. The beach itself was a highlight for many guests with comments like "Beach was #1" and "enjoyed for 30 minutes" showing just how much visitors appreciated the sun, sand and surf. Food and drink options within walking distance were a plus and the hotel's outside pool area received accolades as well. While the hotel does not provide beach equipment like umbrellas and chairs, this wasn't a big issue for most reviewers. Overall, the Hilton Pensacola Beach offers a beautiful beachfront location perfect for a relaxing vacation.

Parking

The Hilton Pensacola Beach is a fabulous beachfront hotel, perfect for a relaxing getaway. Although some guests encountered parking concerns, overall the hotel offers convenient options for guests with parking spots conveniently located near their rooms. The hotel offers a fee of $15 per day for parking, which some guests found to be a bit pricey, but it is well worth it since there is an extreme lack of parking options in the area. Unfortunately, some guests have reported issues during checkout, where they were charged for more nights of parking than they actually used. Hence, it is important to double-check your bill before you leave. Nevertheless, if you're willing to pay the fee or find a free spot, then you're good to go. So, our suggestion would be to take advantage of the parking options available at the hotel and enjoy your stay.

Family

If you're planning a family getaway to Pensacola Beach, the Hilton Pensacola Beach might just be what you're looking for! Though some guests felt sorry for their noisy and unpleasant beach view room, others raved about the hotel's family-friendly amenities - particularly the pools! With two outdoor pools and a splash pad, there's plenty of watery fun for the kids. Guests also praised the hotel's family-oriented atmosphere and found that the pools were accommodating to both kiddos and adults alike. However, some guests did note that accommodation for larger families could be tricky - one reviewer received only 3 pillows for a family of 5! Additionally, one reviewer experienced some trouble keeping drinks and snacks cool at the pool due to the hotel's cooler policy. Despite some minor inconveniences, guests agree that the Hilton Pensacola Beach is worth the stay and plan to return for more family fun in the sun!

3 Star

The Hilton Pensacola Beach has received a mixed range of reviews regarding its three-star rating, facilities and services. There were some negative experiences with a few guests feeling disappointed with their stay due to the dated appearance of the property and below average hotel room. Furthermore, some guests were unhappy with the lack of cleanliness, citing mold in the shower and dirty windows. However, there were also positive reviews with several guests praising the location and highlighting the stunning views of the beach. Some guests also enjoyed the amenities that the hotel offers such as its pool and fitness center. Additionally, the staff were commended for their friendly and accommodating service. However, few guests say that the hotel was overpriced relative to the service and hotel conditions it provides. Overall, the Hilton Pensacola Beach appears to be a decent choice for those looking for a beachfront hotel with adequate amenities and friendly staff.

Yes, Hilton Pensacola Beach has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

No, a spa isn't available at Hilton Pensacola Beach.

No, Hilton Pensacola Beach doesn't allow dogs.

Yes, parking facilities are available at Hilton Pensacola Beach.

Yes, Hilton Pensacola Beach has a gym.

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