The Grand Hotel Victoria concept & spa, by R Collection Hotels, is a luxurious 5-star hotel that offers an unbeatable location right in front of Lake Como. Guests rave about the excellent and perfect location, which allows for easy walks to the ferry station and local shops and restaurants. The hotel's amenities and location make it a top choice for a tranquil and convenient stay in Lake Como. The breakfast buffet is described as incredible, excellent and great with fresh and well-chosen fruit. The rooms are mostly positive with beautiful and modern design, spacious and well-appointed and high-tech features like remote-controlled curtains and lighting. The staff is amazing, warm and attentive, providing a very personal touch to their service. The indoor spa is simply incredible and one of the best that many guests have ever seen with proper Finnish Sauna and treatment options. The outdoor pool is described as nice and fantastic, making it appealing to a wide range of travelers. Overall, the Grand Hotel Victoria concept & spa is a must-visit for those looking for a stay that is pure luxe pur sang.
Hotel Sonenga in Menaggio is highly praised for its serene hillside location, providing stunning views and a tranquil ambiance while being a manageable walk from the town center. The beautiful, quiet surroundings, coupled with convenient parking facilities and proximity to hiking trails, make it a favored choice for those seeking both peace and accessibility to local amenities.
Guests frequently highlight the delightful breakfast experience, marked by generous, varied and high-quality offerings. Dining by the pool adds an enjoyable touch to the meal. Although there are some concerns about the cost and occasional lack of variety, the overall impression is that the breakfast is a memorable feature of the stay.
The dinner experience at Hotel Sonenga receives mixed reviews. While the pasta and other dishes are appreciated, the lack of a permanent restaurant and the need to walk a distance for alternative dining options present some inconveniences. The atmosphere and the wine selection are commendable, but service speed and the cost of certain items need improvement.
The rooms at Hotel Sonenga are noted for their spaciousness and cleanliness, featuring large balconies or terraces with scenic views. While some rooms might have outdated furnishings and minimalistic decor, they still offer a comfortable and practical stay. Cleanliness standards are generally high despite minor maintenance issues.
The hotel's cleanliness extends beyond the rooms to the entire property, including the pool area, which is well-maintained and appreciated for its relaxing ambiance. The swimming pool is a highlight, offering a clean and inviting space with beautiful views, although it may occasionally require maintenance.
The staff at Hotel Sonenga receive consistent praise for their exceptional friendliness and helpfulness, contributing significantly to the hotel's welcoming atmosphere. The family-run nature of the hotel enhances the personal touch, making guests feel well-cared for and comfortable, particularly international visitors thanks to multilingual communication.
A notable downside is the weak and unreliable WiFi, which is often restricted to common areas like the reception and pool, leading to frustration among guests who expect better connectivity.
Parking facilities are generally positive with many guests appreciating the availability of on-site and underground parking. However, limited spaces and additional costs can be challenging, making prior reservation advisable.
Finally, Hotel Sonenga's charm as a family-friendly establishment is evident through its warm atmosphere and accommodating nature, making it an ideal choice for families seeking a clean, welcoming and comfortable stay.