Crown Metropol Perth
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Summary of reviewsCrown Metropol Perth is celebrated for its prime location, offering breathtaking views of the city skyline and the river and providing easy access to local attractions like Crown Theatre, Optus Stadium and an array of restaurants and entertainment options. Nestled within the Crown complex, the hotel serves as a central hub for various amenities, including a casino, multiple eateries and a family-friendly pool area. The convenience of valet parking and available transport options enhance the overall experience, despite some mentions of the high cost associated with valet services.
The hotel’s breakfast offerings receive mixed reviews. Many guests commend the fantastic and diverse selection of delicious, well-presented food, particularly at the Atrium. However, high prices and occasional surcharges during peak times have led to some dissatisfaction, along with sporadic quality issues. Despite these criticisms, the breakfast experience at the Atrium remains highly regarded by those willing to pay a premium.
Dining at Crown Metropol is a highlight with a variety of restaurant options such as Nobu, Rockpool and The Merrywell earning praise for their excellent food quality and diverse menus. The in-room dining service is noted for its reliability, although some guests find the menu limited. The poolside bar and other dining spots like Epicurean also impress, albeit with occasional crowding and high pricing.
The hotel rooms are largely appreciated for their spaciousness, cleanliness and modern amenities, offering comfortable beds and stunning views. Some criticisms include issues with air conditioning, outdated decor and cleanliness inconsistencies. However, these drawbacks are often overshadowed by the overall comfort and luxury experienced by guests.
Cleanliness is generally well-regarded with guests frequently highlighting the hotel's well-maintained and inviting atmosphere. However, there are occasional reports of dust, dirty carpets and maintenance issues, indicating a need for more stringent standards in certain areas.
The staff at Crown Metropol Perth are often described as exceptionally friendly, helpful and professional, contributing significantly to the positive guest experience. Although there are isolated mentions of slow check-ins or unhelpful interactions, the overall impression is one of attentive and welcoming service.
The WiFi service garners mixed reactions with some guests finding it fast and reliable, while others experience connectivity issues and challenges in accessing the network. The absence of complimentary WiFi is a notable downside for many.
The gym facilities are lauded for their quality and comprehensiveness, providing a clean and well-equipped environment for workouts. Despite minor complaints about operational hours and occasional maintenance issues, the gym is a strong point for the hotel.
The pool area is a hit, especially among families, thanks to its large pool and water slides. While the ambiance and amenities are well-received, temperature control and cleanliness issues are common complaints. The high demand for sun lounges and occasional maintenance work also detract from the pool experience.
Families find Crown Metropol Perth quite accommodating, benefiting from family-friendly amenities like the pool area and adjoining rooms. However, more evening activities for children and better management of the family pool area could further enhance the family experience.
Overall, Crown Metropol Perth stands out for its strategic location, excellent dining options and generally positive service, delivering a luxurious and enjoyable stay for both leisure and business travelers.
Categories
The hotel’s breakfast offerings receive mixed reviews. Many guests commend the fantastic and diverse selection of delicious, well-presented food, particularly at the Atrium. However, high prices and occasional surcharges during peak times have led to some dissatisfaction, along with sporadic quality issues. Despite these criticisms, the breakfast experience at the Atrium remains highly regarded by those willing to pay a premium.
Dining at Crown Metropol is a highlight with a variety of restaurant options such as Nobu, Rockpool and The Merrywell earning praise for their excellent food quality and diverse menus. The in-room dining service is noted for its reliability, although some guests find the menu limited. The poolside bar and other dining spots like Epicurean also impress, albeit with occasional crowding and high pricing.
The hotel rooms are largely appreciated for their spaciousness, cleanliness and modern amenities, offering comfortable beds and stunning views. Some criticisms include issues with air conditioning, outdated decor and cleanliness inconsistencies. However, these drawbacks are often overshadowed by the overall comfort and luxury experienced by guests.
Cleanliness is generally well-regarded with guests frequently highlighting the hotel's well-maintained and inviting atmosphere. However, there are occasional reports of dust, dirty carpets and maintenance issues, indicating a need for more stringent standards in certain areas.
The staff at Crown Metropol Perth are often described as exceptionally friendly, helpful and professional, contributing significantly to the positive guest experience. Although there are isolated mentions of slow check-ins or unhelpful interactions, the overall impression is one of attentive and welcoming service.
The WiFi service garners mixed reactions with some guests finding it fast and reliable, while others experience connectivity issues and challenges in accessing the network. The absence of complimentary WiFi is a notable downside for many.
The gym facilities are lauded for their quality and comprehensiveness, providing a clean and well-equipped environment for workouts. Despite minor complaints about operational hours and occasional maintenance issues, the gym is a strong point for the hotel.
The pool area is a hit, especially among families, thanks to its large pool and water slides. While the ambiance and amenities are well-received, temperature control and cleanliness issues are common complaints. The high demand for sun lounges and occasional maintenance work also detract from the pool experience.
Families find Crown Metropol Perth quite accommodating, benefiting from family-friendly amenities like the pool area and adjoining rooms. However, more evening activities for children and better management of the family pool area could further enhance the family experience.
Overall, Crown Metropol Perth stands out for its strategic location, excellent dining options and generally positive service, delivering a luxurious and enjoyable stay for both leisure and business travelers.
Luxury Hotel
Part of the Crown complex, this luxury hotel offers stylish accommodation and access to the resort's extensive facilities, including pools, restaurants, and entertainment options.
Hotel Taking Steps Towards Sustainability
Crown Metropol Perth was recognized as a Platinum Waterwise Business and received the 2022 Commercial Waterwise Business of the Year Award. They have implemented significant water-saving initiatives, including a 96% drop in urinal flushing water use and the use of bore water for irrigation.
Hotel for Honeymoon
Located in Burswood, Crown Metropol Perth offers stylish rooms with stunning city views. The hotel features a pool, spa, and multiple dining options, providing a luxurious and convenient base for exploring Perth on your honeymoon.
Family Friendly Hotel
This hotel offers a wide array of family-friendly amenities, including multiple pools and diverse dining options, ensuring both parents and children have an enjoyable and convenient stay.
Romantic Hotel
Crown Metropol Perth features modern and spacious rooms, a vibrant pool area, and diverse dining options, providing a dynamic and romantic atmosphere. The hotel's extensive facilities cater to couples seeking both relaxation and entertainment.
Hotel near Nightlife Spots
Crown Metropol Perth offers prime access to Perth's vibrant nightlife, with its proximity to numerous bars, restaurants, and live entertainment venues. Guests can easily access the Crown Theatre and the casino floor, enhancing the overall experience. The pool area and lobby bar also provide relaxing environments for enjoying drinks.
Hotel with Swimming Pool
This hotel offers multiple pools, including both indoor and outdoor options. It caters to families with kid-friendly pools and a dedicated kids' hub adjacent to the indoor pool. Waterslides are available for children on weekends.
Indoor Pool Outdoor Pool
Hotel with Free Wi-Fi
This hotel provides reliable free Wi-Fi, ensuring guests stay connected. It also offers a range of services and amenities suitable for both business and leisure travelers.
Business Hotel
Crown Metropol Perth offers a luxurious stay with extensive business and leisure facilities. The hotel features large conference and event spaces, modern business amenities, and high-speed internet access. Guests can also enjoy the hotel's numerous dining options, swimming pools, and entertainment venues.
Accessible Hotel
This hotel offers Luxe Accessible King rooms with features like roomy passageways, remote controlled curtains, a wheelchair accessible vanity, a large shower with a seat and hand rails, a raised toilet with handrails, and lowered controls. Accessible features are also available at the pool facilities, including a pool hoist and accessible bathrooms.
Hotel with Gym
Offers access to the Crown Towers' fitness facilities, ensuring guests have access to state-of-the-art equipment. Provides a comprehensive workout environment with both cardio and strength training options.
5-Star Hotel
Crown Metropol Perth provides a luxury experience with a wide range of facilities and high-quality service. Its location and extensive amenities make it a popular choice for a high-end stay.
Hotel with Outdoor Pool
Crown Metropol Perth boasts an extensive outdoor pool area with a large main pool, a relaxation pool, and a family-friendly pool complete with children's waterslides. The area is surrounded by day beds and lounges, and there is an al fresco Poolside Bar & Grill.
Hotel with Indoor Pool
Crown Metropol boasts both an indoor and an outdoor pool, catering especially to families. It features kid-friendly pools and a dedicated kids' hub adjacent to the indoor pool, with outdoor waterslides available for children on weekends.
Casino Hotel
Guest Reviews
Crown Metropol Perth is praised for its exceptional location, often highlighted as one of its top features. Positioned conveniently close to the city, it offers stunning views of the river and the city skyline. Guests frequently mention its proximity to the Crown Theatre, Optus Stadium and a variety of restaurants and entertainment options, all of which are easily accessible on foot.
The hotel is also noted for its central location within the Crown complex, making it a hub for activities and amenities. Visitors appreciate the easy access to the casino, multiple eateries and the inviting pool area, which is ideal for families. The convenience of valet parking and various transport options is also mentioned, though there are some remarks about the high cost of valet services.
While the surrounding area is described as concrete-heavy by some, the overall consensus is that the location's benefits far outweigh any minor drawbacks. The Metropol's facilities, including clean and comfortable rooms with beautiful views, contribute to a luxurious and enjoyable stay.
Overall, Crown Metropol Perth is celebrated for its strategic location, comprehensive amenities and the convenience it offers to both leisure and business travelers.
Crown Metropol Perth has a mixed reputation when it comes to breakfast options with an array of both enthusiastic and critical feedback from guests. Many visitors sang praises for the "fantastic" and "amazing" breakfasts, often highlighting the "great selection" and "variety" of food available, particularly at the Atrium. They appreciated the "delicious" and "well-presented" spread, mentioning that the breakfast was a delightful experience with plenty of options to cater to diverse tastes.
However, recurring comments about the pricing have been a point of contention. Numerous guests found the cost of breakfast to be "extremely expensive" and "overpriced," with some expressing disappointment over the additional surcharges during peak times like public holidays and school vacations. The sentiment was that, for the high prices paid, breakfast should ideally be included in the hotel stay—especially given reports of the food occasionally being "cold," "reheated," and the lack of certain items or limited choices.
Concerns about quality also emerged with some noting that the food tasted "average" or worse with criticisms about specific items like "cold bacon," "hard poached eggs," and the overall experience not meeting expectations. There were instances where the food appeared "stale," and the extra charge for a barista coffee left a few guests feeling it should have been part of the expensive breakfast package.
Despite the high cost and occasional service hiccups, guests who enjoyed the breakfast experience often noted its positive aspects, emphasizing the "lovely" presentation and "hearty" meals. The Atrium, in particular, received commendations for its atmosphere and extensive buffet options, making it a popular choice for those willing to splurge a bit on their morning meal.
In summary, while the breakfast offerings at Crown Metropol Perth can be delightful with a commendable variety of options, the high prices and inconsistent quality may not justify the expense for every guest.
Nestled in the vibrant heart of Perth, Crown Metropol offers a dining experience that's sure to satisfy any palate. The hotel boasts a variety of restaurants, from the elegant Nobu to the family-friendly Atrium, ensuring there's something for everyone. Guests frequently praise the excellent food quality and the diverse range of dining options available within the complex. Highlights include delectable buffet dinners at the Atrium, exquisite meals at Rockpool and hearty dishes at The Merrywell.
The convenience of in-room dining receives high marks with many noting the delicious and reliable service. However, some have expressed disappointment with the limited in-room menu and occasional issues with room service. Those venturing out to explore the on-site restaurants appreciate the good mix of options, though reservations are often necessary due to high demand.
The poolside bar and grill also garners positive attention for its tasty offerings, although some guests wish for a more extensive salad selection. Breakfasts and dinners at the Epicurean are particularly noteworthy with many relishing the high standard of cuisine. Despite this, the Epicurean can occasionally feel overcrowded and there's an expressed need for more kid-friendly dining venues.
While the majority of reviews are glowing, a few guests noted the high prices and the sometimes average food quality in certain restaurants. Difficulties with booking tables and an inability to order takeaway from the restaurants indicate areas for improvement.
Overall, Crown Metropol Perth delivers an impressive dining experience with a broad array of culinary delights, ensuring guests enjoy a memorable stay accompanied by delightful meals and excellent service.
The Crown Metropol Perth rooms receive mixed reviews from guests, but most highlighted positive aspects. Guests praised the rooms for being spacious, clean and well-decorated, often mentioning the comfortable beds and beautiful views. Many found the rooms to be well-appointed with modern amenities and luxury touches such as large bathtubs and dramatic bathrooms. Adjoining rooms for families also received favorable comments.
However, several guests noted some drawbacks. Common complaints included rooms being warm or having non-functional air conditioning, outdated decor and cleanliness issues like dusty surfaces and dirty carpets. Some guests experienced rooms that felt too compact or noisy and maintenance issues like non-working TV remotes or shower drainage problems. Despite these issues, the overall comfort and views, along with the helpfulness of the staff, seemed to mitigate some of the negative experiences.
Crown Metropol Perth boasts widely acclaimed beds that have received a plethora of praise from its guests. Most reviewers reflect positively on the comfort with many expressing that the beds at the hotel are very comfortable, super comfortable or even one of the best they have ever slept in. The bedding and mattresses are often highlighted for their softness and coziness, contributing to a restful night's sleep. Additionally, king-size beds are particularly noted for their large size and exceptional comfort.
However, there are some mentions of inconsistencies. Some guests pointed out that supposed queen size beds were actually doubles and found some beds to be too small, especially in twin rooms. A few reviews indicated beds were either too hard or too soft with occasional mentions of sunken mattresses and uneven surfaces detracting from the experience. The pillows also received mixed reviews with some guests finding them too high or not comfortable enough.
Despite these discrepancies, the general consensus leans heavily towards a very comfortable and luxurious sleep experience, complemented by the nice linens and thoughtful room accommodations.
Crown Metropol Perth boasts a modern and comfortable environment with many guests highlighting its cleanliness and spacious rooms. The hotel rooms are consistently described as clean, neatly arranged and well-maintained with many appreciating the crisp, clean sheets and well-set bathrooms. The property itself is noted for being very clean and welcoming with nice facilities and friendly staff contributing to the positive experience.
However, cleanliness standards appear to vary with some areas and rooms not meeting expectations. Guests have reported issues such as dusty surfaces, dirty windows and carpets needing thorough cleaning. The pool area also seems to require attention with broken tiles and a cold temperature being common complaints. Certain rooms exhibited signs of wear and tear, like crackled hand basins and stained headboards, indicating a need for more in-depth maintenance.
Despite these inconsistencies, the majority of guests seem satisfied with the overall cleanliness and comfort of their accommodations at Crown Metropol Perth. The hotel remains a popular choice for its convenient location, stylish design and the overall quality of its rooms, making it a generally reliable option for visitors to Perth.
Visitors to Crown Metropol Perth consistently highlight the hotel staff's exceptional service in their reviews. Across many mentions, the staff are described as friendly, helpful, welcoming and efficient. Guests appreciate the warm and professional demeanor observed from check-in through to their final interactions, emphasizing that the staff cannot do enough to ensure a pleasant stay. Many acknowledged the courteous and polite nature of the staff, who are always smiling and eager to assist.
The hotel’s front desk and concierge services receive specific praise for their excellent and professional service with particular staff members being commended for their helpfulness and kindness. Guests also note the pleasant and efficient service provided by the cleaning, valet and poolside staff, enhancing the overall experience of their stay. The atmosphere created by the staff's friendly smiles significantly adds to the inviting and comfortable environment of the hotel.
However, some reviews indicate inconsistencies, mentioning issues such as slow check-ins, unhelpful or rude encounters and inadequate staff training in certain areas. Despite these few negative remarks, the overall sentiment reflects a high standard of customer service with many guests expressing that the staff's attentiveness and willingness to help made their visits memorable. The Crown Metropol Perth staff largely manage to elevate the guest experience, contributing to the hotel's reputation for exceptional service.
Guest reviews of the Crown Metropol Perth reveal mixed opinions about the hotel's WiFi service. Some guests found the WiFi to be fast and reliable with a steady connection once they gained access. However, many others reported significant issues. These include intermittent connectivity, weak signal strength and difficulty in accessing the WiFi with some guests noting that the free room WiFi was either slow or non-functional, necessitating additional payment for a more reliable connection. Moreover, some guests were disappointed by the lack of complimentary WiFi, missing free options and having to navigate through a hassle to get connected. There were also mentions of no clear information about accessing WiFi and instances where there was no WiFi available at all. In a few cases, guests had recurring problems throughout their stay and reported that complaints were met with an inadequate response.
Crown Metropol Perth boasts a gym that frequently impresses its guests with its comprehensive and high-quality facilities. The gym is described as fully-equipped, featuring everything needed for a robust workout, including access to pool and spa facilities. Reviews highlight the cleanliness and maintenance of the gym, ensuring a pleasurable experience for users. The facilities are hailed as exceptional, impressive and top-notch, contributing to a fantastic and enjoyable exercise environment. While some reviews noted the gym was not operational 24/7 and mentioned occasional issues like a non-functioning air conditioner, the overall sentiment remains highly positive with guests praising the gym as excellent and amazing. Additionally, the seamless integration with other amenities such as the pool further enhances the appeal of the hotel’s fitness offerings.
The Crown Metropol Perth's pool area has garnered a mix of feedback from its guests. Many guests laud the pool for its appeal to families, noting that kids especially enjoy the large pool and waterslides. The pool is often described as amazing, lovely, beautiful and wonderful, providing a relaxing atmosphere with comfortable day beds and a picturesque view. However, temperature issues are a common complaint with several guests mentioning that both the indoor and outdoor pools are too cold. Cleanliness is another point of concern, as some guests encountered dirty water, floating cans and rubbish, though others found the facilities well-kept and stocked with plenty of clean towels.
The poolside service, available with a menu of drinks and refreshments, is appreciated, but there are occasional delays and some find the catering overpriced. Comfort around the pool can be a struggle due to the high demand for sun lounges and issues with seating availability, including an unclear system for booking and paying for lounges and cabanas. Guests also noted the frequent maintenance work, which sometimes resulted in the closure of the pool and spa facilities.
Overall, while the pool area at Crown Metropol Perth offers enjoyable features and amenities, improvements in temperature control, cleanliness and service efficiency could enhance the guest experience further.
Crown Metropol Perth offers a largely family-friendly experience with a variety of activities for kids that are well-received by guests. The pool area stands out as a major highlight, frequently praised for its suitability for children and the enjoyment it brings. Kids particularly relish the big pool and the water slides, while parents appreciate the family-oriented atmosphere and kid-friendly facilities. The availability of adjoining rooms adds convenience for families traveling together, ensuring a comfortable and practical accommodation setup.
The hotel's family pool area often garners positive remarks, though some guests mention difficulties in securing sun lounges around the pool due to its popularity. The indoor heated pool is also noted as a great feature for children, especially during colder months.
However, some aspects receive mixed reviews. The kids' activity room and play areas fall short of expectations for some guests and there are concerns about limited children's activities in the evening. Additionally, the outdoor pool being closed and certain facilities being unavailable, perhaps due to seasonal reasons, disappointed a few visitors.
Crown Metropol Perth provides an enjoyable family stay with ample amenities and services catering to younger guests, making it a suitable option for families seeking a pleasant getaway. The occasional issues with specific facilities and activities suggest room for improvement, but overall, the hotel remains a popular choice for families visiting Perth.
Crown Metropol Perth offers guests a prime location for experiencing vibrant nightlife. The hotel's proximity to a variety of bars, restaurants and live entertainment venues makes it a convenient choice for those looking to enjoy what the city has to offer after dark. Guests appreciate the easy access to the Crown Theater and the casino floor, which adds to the liveliness of the area. The pool area and lobby bar also receive positive comments for providing a pleasant environment to relax and enjoy drinks.
While the nightlife scene is noted for its diversity and energy, some guests mention occasional noise issues, particularly on Friday nights or from neighboring rooms. However, the convenience of having accommodation nearby allows guests to fully immerse themselves in the festivities without worrying about transportation or parking.
Despite a few isolated concerns about staff attitude and security interactions, most guests seem to enjoy the lively atmosphere and varied entertainment options available right at their doorstep. Crown Metropol Perth is highlighted as a great spot for those wanting to celebrate, enjoy live music, or simply soak in the vibrant nightlife of the area.
The Crown Metropol Perth garners high praise for its exceptional staff, high-class facilities and luxurious ambiance. Guests frequently commend the beautifully appointed and serene rooms, which feature luxuriously comfortable beds and pillows. The service is often described as top quality and the best in Perth, contributing to a highly recommended, deluxe experience that feels truly worth its five-star rating.
However, not all feedback is glowing. Some guests noted that certain aspects, such as the cleanliness of carpets in lifts and foyers, did not meet five-star expectations. Additionally, a few visitors remarked that the staff did not always go out of their way to make them feel welcome, which contrasted with the typically superior service standards observed.
Overall, Crown Metropol Perth is celebrated for its high-class, luxurious accommodations and amenities, providing a memorable stay for many, yet there are areas identified for improvement to consistently deliver the full five-star experience advertised.
Crown Metropol Perth emerges as a highly suitable destination for business travelers, boasting a range of facilities and services tailored specifically to meet their needs. The hotel is noted for its strategic location, central to numerous key business areas, making it an ideal choice for those with various business engagements in the city.
One of the highlights is its extensive and well-equipped business facilities, including meeting and event spaces that are praised for their functionality. The business center and business lounge provide essential services and dedicated work spaces designed to accommodate professional requirements effectively. Conference facilities have received accolades for their excellence, further enhancing the hotel’s appeal to corporate guests.
The hotel places a strong emphasis on catering to business travelers, offering amenities such as valet parking and room service that add to the convenience and efficiency of a business stay. Despite some isolated concerns regarding value for money and occasional service issues, the overall feedback underscores its strength as a business-friendly environment.
Whether attending training courses or conferences or simply requiring a steady and supportive work environment, Crown Metropol Perth stands out as a robust choice for those on business trips.
Crown Metropol Perth is noted for its convenient location close to the city and its general ease of access, making it comfortable for guests with disabilities. The hotel features wheelchair-accessible slopes and straightforward pathways, facilitating easy movement around the premises. Guests find the facility providing effortless access to numerous areas, including the pool and restaurants. The main attractions within the hotel are easily reachable, adding to the comfort of a stay. However, some reviews mentioned a few instances where access was limited or unclear. Overall, Crown Metropol Perth is recognized for being an accessible and comfortable choice for visitors with additional needs.
Located in a vibrant area, Crown Metropol Perth offers a diverse range of dining options and an expansive casino that caters to a variety of guest preferences. The service within the casino generally receives high praise with many guests noting the fantastic and full-service experience provided by the entire team. The facility’s strategic location allows easy access to the casino from the hotel's rooms, enhancing the convenience for visitors looking to indulge in gaming or enjoy live music performances.
The overall atmosphere of the casino is lively and exciting, contributing to an enjoyable stay for many guests. Additionally, the casino features high-quality services and facilities, including a well-regarded casino spa and several quality bars and restaurants within the complex. The large and inclusive casino space ensures there's something for everyone, despite occasional minor disturbances or misunderstandings with security staff.
While some guests encountered less-than-ideal interactions with door staff and a crowded pool area, these issues did not overshadow the generally positive experiences. The close proximity to the casino, along with the engaging buzz of the surrounding area, makes Crown Metropol Perth a compelling destination for those looking to enjoy gaming, quality dining and entertainment in a single location.
The outdoor pool at Crown Metropol Perth draws high praise from guests, who often describe it as amazing and great. The pool area is frequently noted for being outstanding with warm water and plenty of pool chairs available. Many guests enjoyed their time playing and relaxing by the pool, highlighting the facility as one of the hotel's key attractions. However, some reviews mention that the pool can become overcrowded and busy, which detracts slightly from the experience. There are occasional closures of the outdoor pool and slides, sometimes without prior notice, which can be disappointing for visitors, especially those traveling with children. Despite these occasional issues, the overall impression of the outdoor pool at Crown Metropol Perth remains highly positive, making it a significant draw for families and groups.
Crown Metropol Perth offers an indoor pool facility that garners mixed reviews from guests. Positively noted for its spacious and enjoyable environment, the indoor pool is a hit among families, especially during winter with facilities that cater well to kids. Many guests found the pool to be fun and appreciated the cleanliness of the area. The pool itself is recognized as a significant attraction that adds to the overall experience at the hotel.
However, there are a few areas where it seems to fall short. Some guests remarked that the pool, advertised as heated, was uncomfortably cold. Additionally, the pool floors were noted to be quite slippery, posing a safety concern. The pool's chlorination levels also appeared to be on the heavier side, which may affect some visitors' comfort. Operational hiccups, such as delayed opening times and unexpected closures for maintenance, were also points of contention.
Despite these concerns, many guests still found the indoor pool to be a positive aspect of their stay, providing pleasant moments and a family-friendly environment.
Crown Metropol Perth emerges as an exceptional choice for honeymooners, consistently impressing with its dedicated attention to creating a memorable experience. Many guests report that the hotel staff goes above and beyond to make their honeymoon special, often with delightful welcome treats and thoughtful decorations. The honeymoon packages, meticulously curated, have been described as perfect and ideal, ensuring complete satisfaction during their stay.
Guests frequently highlight the romantic ambiance of the hotel, paired with luxurious amenities that make it an ideal venue for a honeymoon. The honeymoon suites, in particular, receive praise for providing a memorable and cozy experience, perfect for creating lasting memories.
Whether it's the celebrated honeymoon-worthy experience, the special packages or simply the romantic setting, Crown Metropol Perth consistently proves to be a top destination for couples looking to celebrate their new journey together.
Nestled in the vibrant city of Perth, Crown Metropol offers an unparalleled experience of luxury and comfort, making it a standout destination for travelers seeking both elegance and indulgence. The beautifully appointed rooms, whether standard or loft, exude a luxurious feel, blending upscale decor with comfort. Facilities are of premium quality and the entire establishment boasts an intimate and glamorous ambiance.
Guests routinely highlight the exceptional quality of amenities which include luxurious bedding and towels, ensuring a truly comfortable stay. The hotel's spa treatment has garnered acclaim for providing intimate, high-end experiences, immersing guests in a serene environment. The lobby itself sets the tone for a luxurious stay, reflecting the property's commitment to elegance at every corner.
Described as an amazing hotel and the best many visitors have stayed in, Crown Metropol goes beyond expectations, often delighting guests with room upgrades to suites that significantly enhance their experience. The exterior’s and interior’s beautiful design adds to the allure, perfectly complementing the luxe accommodations available throughout the hotel.
The location of Crown Metropol, combined with its luxurious facilities and exceptional standards, makes it an ideal place to stay and enjoy. With high standards maintained in every aspect, from rooms to spa treatments, the hotel ensures a memorable stay. Guests appreciate the touch of luxury provided, often returning and even booking future stays to relive the opulent experience.
Crown Metropol Perth offers an undeniably romantic ambiance that is perfect for couples seeking a memorable getaway. The spa rooms on higher floors, complete with spacious baths, provide an intimate setting that allows couples to relax and connect. Many guests highlighted the extra cozy atmosphere, particularly with the hot tub in the room and special touches like chocolates and champagne for special occasions, contributing to the overall romantic experience.
Dining at Crown Metropol is equally enchanting with several romantic dinner venues available for a date night or an intimate dining experience. The restaurants and facilities are frequently praised for adding an extra layer of romance, whether through a romantic evening playing pool or simply enjoying the array of amenities designed for couples.
The hotel’s central location ensures that everything is within reach, yet offering a great escape from the everyday hustle. Many reviews mention the wonderful surprise of the extra romantic touches and the breathtaking view that words can hardly describe. Overall, Crown Metropol Perth stands out as an ideal destination for anniversaries, romantic evenings and special occasions, ensuring an enjoyable and relaxing stay for couples.
Location Show Map
Location
The hotel is also noted for its central location within the Crown complex, making it a hub for activities and amenities. Visitors appreciate the easy access to the casino, multiple eateries and the inviting pool area, which is ideal for families. The convenience of valet parking and various transport options is also mentioned, though there are some remarks about the high cost of valet services.
While the surrounding area is described as concrete-heavy by some, the overall consensus is that the location's benefits far outweigh any minor drawbacks. The Metropol's facilities, including clean and comfortable rooms with beautiful views, contribute to a luxurious and enjoyable stay.
Overall, Crown Metropol Perth is celebrated for its strategic location, comprehensive amenities and the convenience it offers to both leisure and business travelers.
Breakfast
However, recurring comments about the pricing have been a point of contention. Numerous guests found the cost of breakfast to be "extremely expensive" and "overpriced," with some expressing disappointment over the additional surcharges during peak times like public holidays and school vacations. The sentiment was that, for the high prices paid, breakfast should ideally be included in the hotel stay—especially given reports of the food occasionally being "cold," "reheated," and the lack of certain items or limited choices.
Concerns about quality also emerged with some noting that the food tasted "average" or worse with criticisms about specific items like "cold bacon," "hard poached eggs," and the overall experience not meeting expectations. There were instances where the food appeared "stale," and the extra charge for a barista coffee left a few guests feeling it should have been part of the expensive breakfast package.
Despite the high cost and occasional service hiccups, guests who enjoyed the breakfast experience often noted its positive aspects, emphasizing the "lovely" presentation and "hearty" meals. The Atrium, in particular, received commendations for its atmosphere and extensive buffet options, making it a popular choice for those willing to splurge a bit on their morning meal.
In summary, while the breakfast offerings at Crown Metropol Perth can be delightful with a commendable variety of options, the high prices and inconsistent quality may not justify the expense for every guest.
Dinner
The convenience of in-room dining receives high marks with many noting the delicious and reliable service. However, some have expressed disappointment with the limited in-room menu and occasional issues with room service. Those venturing out to explore the on-site restaurants appreciate the good mix of options, though reservations are often necessary due to high demand.
The poolside bar and grill also garners positive attention for its tasty offerings, although some guests wish for a more extensive salad selection. Breakfasts and dinners at the Epicurean are particularly noteworthy with many relishing the high standard of cuisine. Despite this, the Epicurean can occasionally feel overcrowded and there's an expressed need for more kid-friendly dining venues.
While the majority of reviews are glowing, a few guests noted the high prices and the sometimes average food quality in certain restaurants. Difficulties with booking tables and an inability to order takeaway from the restaurants indicate areas for improvement.
Overall, Crown Metropol Perth delivers an impressive dining experience with a broad array of culinary delights, ensuring guests enjoy a memorable stay accompanied by delightful meals and excellent service.
Rooms
However, several guests noted some drawbacks. Common complaints included rooms being warm or having non-functional air conditioning, outdated decor and cleanliness issues like dusty surfaces and dirty carpets. Some guests experienced rooms that felt too compact or noisy and maintenance issues like non-working TV remotes or shower drainage problems. Despite these issues, the overall comfort and views, along with the helpfulness of the staff, seemed to mitigate some of the negative experiences.
Beds
However, there are some mentions of inconsistencies. Some guests pointed out that supposed queen size beds were actually doubles and found some beds to be too small, especially in twin rooms. A few reviews indicated beds were either too hard or too soft with occasional mentions of sunken mattresses and uneven surfaces detracting from the experience. The pillows also received mixed reviews with some guests finding them too high or not comfortable enough.
Despite these discrepancies, the general consensus leans heavily towards a very comfortable and luxurious sleep experience, complemented by the nice linens and thoughtful room accommodations.
Cleanliness
However, cleanliness standards appear to vary with some areas and rooms not meeting expectations. Guests have reported issues such as dusty surfaces, dirty windows and carpets needing thorough cleaning. The pool area also seems to require attention with broken tiles and a cold temperature being common complaints. Certain rooms exhibited signs of wear and tear, like crackled hand basins and stained headboards, indicating a need for more in-depth maintenance.
Despite these inconsistencies, the majority of guests seem satisfied with the overall cleanliness and comfort of their accommodations at Crown Metropol Perth. The hotel remains a popular choice for its convenient location, stylish design and the overall quality of its rooms, making it a generally reliable option for visitors to Perth.
Staff
The hotel’s front desk and concierge services receive specific praise for their excellent and professional service with particular staff members being commended for their helpfulness and kindness. Guests also note the pleasant and efficient service provided by the cleaning, valet and poolside staff, enhancing the overall experience of their stay. The atmosphere created by the staff's friendly smiles significantly adds to the inviting and comfortable environment of the hotel.
However, some reviews indicate inconsistencies, mentioning issues such as slow check-ins, unhelpful or rude encounters and inadequate staff training in certain areas. Despite these few negative remarks, the overall sentiment reflects a high standard of customer service with many guests expressing that the staff's attentiveness and willingness to help made their visits memorable. The Crown Metropol Perth staff largely manage to elevate the guest experience, contributing to the hotel's reputation for exceptional service.
Wi-Fi
Gym
Pool
The poolside service, available with a menu of drinks and refreshments, is appreciated, but there are occasional delays and some find the catering overpriced. Comfort around the pool can be a struggle due to the high demand for sun lounges and issues with seating availability, including an unclear system for booking and paying for lounges and cabanas. Guests also noted the frequent maintenance work, which sometimes resulted in the closure of the pool and spa facilities.
Overall, while the pool area at Crown Metropol Perth offers enjoyable features and amenities, improvements in temperature control, cleanliness and service efficiency could enhance the guest experience further.
Family
The hotel's family pool area often garners positive remarks, though some guests mention difficulties in securing sun lounges around the pool due to its popularity. The indoor heated pool is also noted as a great feature for children, especially during colder months.
However, some aspects receive mixed reviews. The kids' activity room and play areas fall short of expectations for some guests and there are concerns about limited children's activities in the evening. Additionally, the outdoor pool being closed and certain facilities being unavailable, perhaps due to seasonal reasons, disappointed a few visitors.
Crown Metropol Perth provides an enjoyable family stay with ample amenities and services catering to younger guests, making it a suitable option for families seeking a pleasant getaway. The occasional issues with specific facilities and activities suggest room for improvement, but overall, the hotel remains a popular choice for families visiting Perth.
Nightlife
While the nightlife scene is noted for its diversity and energy, some guests mention occasional noise issues, particularly on Friday nights or from neighboring rooms. However, the convenience of having accommodation nearby allows guests to fully immerse themselves in the festivities without worrying about transportation or parking.
Despite a few isolated concerns about staff attitude and security interactions, most guests seem to enjoy the lively atmosphere and varied entertainment options available right at their doorstep. Crown Metropol Perth is highlighted as a great spot for those wanting to celebrate, enjoy live music, or simply soak in the vibrant nightlife of the area.
5 Star
However, not all feedback is glowing. Some guests noted that certain aspects, such as the cleanliness of carpets in lifts and foyers, did not meet five-star expectations. Additionally, a few visitors remarked that the staff did not always go out of their way to make them feel welcome, which contrasted with the typically superior service standards observed.
Overall, Crown Metropol Perth is celebrated for its high-class, luxurious accommodations and amenities, providing a memorable stay for many, yet there are areas identified for improvement to consistently deliver the full five-star experience advertised.
Business
One of the highlights is its extensive and well-equipped business facilities, including meeting and event spaces that are praised for their functionality. The business center and business lounge provide essential services and dedicated work spaces designed to accommodate professional requirements effectively. Conference facilities have received accolades for their excellence, further enhancing the hotel’s appeal to corporate guests.
The hotel places a strong emphasis on catering to business travelers, offering amenities such as valet parking and room service that add to the convenience and efficiency of a business stay. Despite some isolated concerns regarding value for money and occasional service issues, the overall feedback underscores its strength as a business-friendly environment.
Whether attending training courses or conferences or simply requiring a steady and supportive work environment, Crown Metropol Perth stands out as a robust choice for those on business trips.
Accessible
Casino
The overall atmosphere of the casino is lively and exciting, contributing to an enjoyable stay for many guests. Additionally, the casino features high-quality services and facilities, including a well-regarded casino spa and several quality bars and restaurants within the complex. The large and inclusive casino space ensures there's something for everyone, despite occasional minor disturbances or misunderstandings with security staff.
While some guests encountered less-than-ideal interactions with door staff and a crowded pool area, these issues did not overshadow the generally positive experiences. The close proximity to the casino, along with the engaging buzz of the surrounding area, makes Crown Metropol Perth a compelling destination for those looking to enjoy gaming, quality dining and entertainment in a single location.
Outdoor Pool
Indoor Pool
However, there are a few areas where it seems to fall short. Some guests remarked that the pool, advertised as heated, was uncomfortably cold. Additionally, the pool floors were noted to be quite slippery, posing a safety concern. The pool's chlorination levels also appeared to be on the heavier side, which may affect some visitors' comfort. Operational hiccups, such as delayed opening times and unexpected closures for maintenance, were also points of contention.
Despite these concerns, many guests still found the indoor pool to be a positive aspect of their stay, providing pleasant moments and a family-friendly environment.
Honeymoon
Guests frequently highlight the romantic ambiance of the hotel, paired with luxurious amenities that make it an ideal venue for a honeymoon. The honeymoon suites, in particular, receive praise for providing a memorable and cozy experience, perfect for creating lasting memories.
Whether it's the celebrated honeymoon-worthy experience, the special packages or simply the romantic setting, Crown Metropol Perth consistently proves to be a top destination for couples looking to celebrate their new journey together.
Luxury
Guests routinely highlight the exceptional quality of amenities which include luxurious bedding and towels, ensuring a truly comfortable stay. The hotel's spa treatment has garnered acclaim for providing intimate, high-end experiences, immersing guests in a serene environment. The lobby itself sets the tone for a luxurious stay, reflecting the property's commitment to elegance at every corner.
Described as an amazing hotel and the best many visitors have stayed in, Crown Metropol goes beyond expectations, often delighting guests with room upgrades to suites that significantly enhance their experience. The exterior’s and interior’s beautiful design adds to the allure, perfectly complementing the luxe accommodations available throughout the hotel.
The location of Crown Metropol, combined with its luxurious facilities and exceptional standards, makes it an ideal place to stay and enjoy. With high standards maintained in every aspect, from rooms to spa treatments, the hotel ensures a memorable stay. Guests appreciate the touch of luxury provided, often returning and even booking future stays to relive the opulent experience.
Romantic
Dining at Crown Metropol is equally enchanting with several romantic dinner venues available for a date night or an intimate dining experience. The restaurants and facilities are frequently praised for adding an extra layer of romance, whether through a romantic evening playing pool or simply enjoying the array of amenities designed for couples.
The hotel’s central location ensures that everything is within reach, yet offering a great escape from the everyday hustle. Many reviews mention the wonderful surprise of the extra romantic touches and the breathtaking view that words can hardly describe. Overall, Crown Metropol Perth stands out as an ideal destination for anniversaries, romantic evenings and special occasions, ensuring an enjoyable and relaxing stay for couples.
Yes, Crown Metropol Perth has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Crown Metropol Perth.
No, Crown Metropol Perth doesn't allow dogs.
No, parking facilities aren't available at Crown Metropol Perth.
Yes, Crown Metropol Perth has a gym.
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