Joondalup City Hotel

Perth -31.73582600, 115.76846300 , 18 Grand Boulevard (Show on Map)
6.7
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsJoondalup City Hotel is highly appreciated for its prime location in the heart of the Joondalup precinct, making it ideal for both business and leisure stays. Its proximity to Joondalup Hospital and Medical Centre, the train station and the expansive Lakeside shopping mall is particularly praised. Despite its central position, the hotel offers a surprisingly quiet environment, contributing to a peaceful and restful experience.

The rooms at Joondalup City Hotel are generally described as clean, comfortable and well-equipped with useful amenities like a microwave, toaster, kettle and crockery. Guests found the beds to be particularly comfortable, often highlighting the fluffy texture and overall luxury. While the rooms are mostly tidy, there were some minor concerns about the thoroughness of room servicing and occasional issues with temperature and lighting.

Cleanliness is a notable strength of the hotel with many guests commending the spotless and well-maintained bathrooms. The high standard of cleanliness, combined with the hotel's excellent location, fashions an attractive option for travelers. Although there are occasional reports of maintenance issues and outdated facilities, the dominant sentiment praises the clean environment and overall atmosphere.

The staff at Joondalup City Hotel are frequently recognized for their friendly and welcoming demeanor. Reception staff, especially a member named Philip, receive high marks for their customer service and approachability, significantly enhancing the guest experience. While there are a few isolated mentions of less favorable interactions, the general consensus reflects satisfaction with the helpfulness and kindness of the staff.

Overall, Joondalup City Hotel offers a convenient, clean and comfortable stay with a welcoming staff, making it a well-rounded choice for those visiting the area.
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Accessible Hotel
Joondalup City Hotel offers wheelchair accessible facilities, including elevators and disabled parking. Specific bathroom features include safety bars in the shower, raised toilets with grab bars, bathtub seats, and walk-in showers. The entire unit is wheelchair accessible.

Family Friendly Hotel

4-Star Hotel

Room Types
Executive Room This air-conditioned room features a DVD player. It also includes a desk, a minibar and tea and coffee making facilities. There is an in-room safe and ironing facilities.

Deluxe Room This spacious air-conditioned room features a DVD player. It also includes a desk, a minibar and tea and coffee making facilities. Please note that the rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Studio The spacious studio offers air conditioning, a washing machine, as well as a private bathroom featuring a walk-in shower and a bath. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as a quiet street view. The unit offers 2 beds.

Superior Queen Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as a quiet street view. The unit has 1 bed.

Guest Reviews
6.7
Rated
Location
Joondalup City Hotel enjoys a prime position in the heart of the Joondalup precinct, making it an excellent choice for both business and leisure stays. The hotel's location is highly appreciated for its convenience, being centrally located for business purposes and various appointments at Joondalup Hospital and Medical Centre. Guests find it very accessible with bus stops almost at the door and it is within easy walking distance to the train station and the expansive Lakeside shopping mall.

The quiet and comfortable surroundings add to the appeal, offering a peaceful respite while still being close to shops, restaurants and major roadways. The proximity to essential services, such as the Joondalup Spine Centre and other medical facilities, along with easy access to family and friends in the area, enhances the overall convenience. Visitors are pleasantly surprised by how quiet the location is despite its centrality, contributing to an overall excellent experience.

Rooms
Joondalup City Hotel offers a clean and comfortable stay with well-sized rooms equipped with convenient amenities such as a microwave, toaster, kettle and crockery. Guests appreciated the comfortable beds and overall cleanliness of the rooms. The rooms are mostly clean and tidy, though there were minor issues with the frequency and thoroughness of the room servicing.

While the basic accommodation met guests' needs, some found the rooms a bit plain for the price paid. Additionally, a few drawbacks were reported, including cold temperatures, limited lighting and occasional difficulties in obtaining fresh towels and toilet rolls. Despite these minor setbacks, the hotel's rooms generally provided a satisfactory and convenient experience with good access to the car park being an added advantage.

Beds
Visitors to Joondalup City Hotel often praise the comfort of the beds, frequently describing them as comfortable and even luxurious in some instances. Most reviews highlight the beds as a strong point with comments describing them as great and featuring fluffy textures. The rooms themselves also provide additional conveniences like a toaster, microwave, kettle, plates and cutlery, which seem to enhance the overall stay. While there are a few mentions of beds not meeting comfort expectations, the general consensus leans towards a positive experience regarding bed comfort at the hotel.

Cleanliness
Joondalup City Hotel offers an experience that highlights its commitment to cleanliness and convenience. Guests frequently praise the hotel for having clean rooms and facilities with particular emphasis on spotless and well-maintained bathrooms. The rooms are described as clean, tidy and even immaculate, contributing to a comfortable stay. The cleanliness of the hotel, combined with its great location, makes it an attractive option for travelers. Additionally, the staff have been noted for their fantastic service, enhancing the overall experience. Despite these positive aspects, some reviews mentioned issues with general cleanliness, outdated facilities and occasional maintenance problems, such as poorly cleaned bathrooms and insufficient lighting. However, the prevailing sentiment focuses on the hotel's clean environment and quiet atmosphere, creating a pleasant stay for many guests.

Staff
The staff at Joondalup City Hotel have left a strong impression on the guests, primarily due to their friendly and welcoming demeanor. The reception staff, in particular, are frequently highlighted for their great customer service and approachability. Specific mention is made of a staff member named Philip, who made guests feel especially welcomed and valued. The maintenance staff and reception team are often described as very friendly, enhancing the overall guest experience. While there are occasional mentions of less favorable interactions, the overarching sentiment is one of satisfaction with the helpful and amicable nature of the hotel's team.


No, Joondalup City Hotel doesn't have any pool.

No, a spa isn't available at Joondalup City Hotel.

No, Joondalup City Hotel doesn't allow dogs.

No, parking facilities aren't available at Joondalup City Hotel.

No, Joondalup City Hotel doesn't have a gym.

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