Perth, 200 Hay Street-31.95863,115.872813(Show on Map)
7.3
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Metro Hotel Perth City is widely celebrated for its prime location, making it an ideal choice for a range of visitors. Guests appreciate the hotel's central yet surprisingly quiet setting, which allows for restful stays and easy access to major attractions, public transport options including free buses, the CAT bus stop and the walking bridge to Perth Stadium. The proximity to various dining options, including halal food, further enhances the convenience. The surroundings are noted as safe, clean and walkable, offering added value with the benefit of free parking—a rarity in central locations.
The staff at Metro Hotel Perth City are consistently praised for their helpfulness, friendliness and exceptional customer service. The front desk is singled out for providing a warm and welcoming arrival experience. Despite occasional lapses in availability and procedural adherence, the staff's overall attentiveness and willingness to meet guests’ needs stand out.
Cleanliness reviews are mixed but generally positive. Many guests find the rooms to be clean, neat, tidy and well-equipped with fresh-smelling linen. However, some did experience issues like dusty areas, poorly vacuumed rooms, mold in showers and leftover rubbish from previous occupants. Despite these inconsistencies, the hotel continues to offer good value for money.
The beds at Metro Hotel Perth City are another highlight, frequently described as comfortable and pleasant. While a few guests found the beds too hard, the majority were satisfied with the comfort levels.
Parking facilities receive favorable feedback, especially for being free and convenient in a central location. Guests appreciate the spacious and available private parking underneath the hotel, although some reviews note occasional limitations due to limited parking space.
Overall, Metro Hotel Perth City is a well-regarded choice for visitors seeking a convenient, comfortable and value-for-money stay in Perth, complemented by excellent service and free parking.
Categories
Nightlife
Located on Hay Street, Metro Hotel Perth City provides a central location with access to Perth's nightlife and entertainment. Its proximity to bars and clubs makes it a convenient option.
Parking
The hotel offers on-site parking. Metro Hotel Perth City is centrally located and provides parking, making it easy to explore the city.
Cheap
This hotel offers affordable accommodation with essential amenities. It is located near the city center, providing convenience for budget-conscious travelers.
4 Star
This hotel offers a convenient location and comfortable accommodations. It is well-equipped with essential amenities and provides easy access to city attractions.
Family
Accessible
Room Types
Standard Queen RoomThis air-conditioned room features free high speed WiFi, a refrigerator and a tea and coffee maker.
No roll-away beds are available for this room type.
Children up to 12 years of age stay free in existing bedding.
Standard Double or Twin RoomThis air-conditioned room features free high speed WiFi, a refrigerator and a tea and coffee maker.
No roll-away beds are available for this room type.
Standard Family RoomSpacious room with bedding options ideal for families. Featuring microwave, flat screen TV, free high speed WiFi, refrigerator and tea & coffee maker. No roll-away beds are available for this room type. Children up to 12 years of age stay free in existing bedding.
Standard King Room Spacious and comfortable featuring a sofa and workspace. Located in the northern wing of the hotel, this room has views of the leafy, residential streets. With flat screen TV, free high speed WiFi, refrigerator and tea & coffee maker. No roll-away beds are available for this room type. Children up to 12 years of age stay free in existing bedding.
Standard Double or Twin RoomThis twin/double room features a tea/coffee maker, air conditioning and flat-screen TV.
Guest Reviews
7.3
Good
Review Summaries
Location
Metro Hotel Perth City is highly praised for its excellent location, making it an ideal choice for various visitors. It offers a surprisingly quiet environment despite its central setting, ensuring a restful stay. The hotel's proximity to major attractions and amenities is a significant highlight, including easy access to free buses, the CAT bus stop and the walking bridge to Perth Stadium. Guests appreciate its convenience, particularly its closeness to the city, public transport and an array of dining options, including halal food.
The location is particularly lauded for its suitability for family and friends visiting, as well as being perfect for early morning meet-ups. Visitors also enjoy the added benefit of free parking, which is a rare perk for a central location. The hotel's surroundings are described as safe, clean and very walkable, enhancing the overall convenience.
Many reviewers also commend the helpful and pleasant staff, comfortable rooms and the great value for money offered. Whether mentioned for its central convenience or its seamless connection to Perth's highlights, the location of Metro Hotel Perth City stands out as a primary factor contributing to an enjoyable stay.
Beds
Guests' feedback on the beds at Metro Hotel Perth City reflects a generally positive sentiment. Many reviewers remarked that the beds were comfortable with some specifically noting they were pleasantly surprised by how comfy the bedding was. Phrases such as "comfortable beds," "bed was pleasant," and "beds were pretty comfortable" frequently appeared. However, there were a few mentions of discomfort with some guests finding the beds too hard or lacking in comfort. Despite this, the majority of the reviews leaned towards satisfaction with the comfort levels of the beds.
Cleanliness
Metro Hotel Perth City receives mixed reviews regarding its cleanliness. Guests generally found the rooms to be clean, neat and tidy, as well as well-equipped and comfortable. The linen often had a fresh smell and the hotel offered good value for money in a great location.
However, some guests noted significant cleanliness issues, including dusty areas, poorly vacuumed rooms and occasional mold in the showers. Complaints also mentioned leftover rubbish from previous occupants and dirty areas under the beds.
Overall, while the hotel may provide a comfortable and well-appointed stay with good value, potential guests might experience inconsistent cleaning standards.
Staff
The staff at Metro Hotel Perth City have garnered high praise from guests, consistently described as very helpful, friendly and welcoming. A standout feature is the amazing customer service team with many guests noting their kindness and willingness to assist with any needs. The front desk staff, in particular, received commendations for their friendliness and helpful attitude, ensuring a warm and welcoming arrival experience. Guests appreciated the staff’s ability to provide great customer service with several highlighting the staff’s attentiveness and the effort to meet all accommodations. However, there were occasional mentions of the receptionist being unavailable and some lapses in procedure adherence. Despite this, the prevailing sentiment is overwhelmingly positive, emphasizing the hotel's great location and the exceptional service provided by the staff. The adjoining café with its great breakfast options also added to the overall enjoyable stay.
Parking
Metro Hotel Perth City offers parking amenities that have been generally well-received by guests. Many appreciate the convenience of having free parking available, especially in a central location. The presence of on-site parking is a positive aspect with some reviews highlighting that parking is included and even undercover. Guests have mentioned the spaciousness of the car park and the availability of private parking underneath the hotel. However, there are also mentions of limitations, as the parking space can be quite limited, leading to a lack of sufficient parking at times. Despite this, the overall sentiment towards the parking facilities leans towards the positive, especially due to the free and convenient options provided.
FAQ
No, Metro Hotel Perth City doesn't have any pool.
No, a spa isn't available at Metro Hotel Perth City.
No, Metro Hotel Perth City doesn't allow dogs.
Yes, parking facilities are available at Metro Hotel Perth City.
