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Summary of reviewsThe Bay Hotel is consistently praised for its exceptional location, offering guests breathtaking sea views and easy access to popular attractions like Cooden Beach golf course and Eastbourne Harbour. Visitors appreciate the hotel's proximity to local amenities, shops, and dining options, as well as convenient transportation links and onsite parking. The picturesque seaside setting is perfect for those looking to enjoy coastal walks or water activities, enhancing the overall appeal of the stay.
Guests frequently commend the breakfast experience provided at an adjacent café owned by the same family. The full English breakfast is a particular highlight due to its generous portions and freshly cooked dishes, served by friendly and helpful staff. Though the service can sometimes be slightly slow, the quality and taste of the food are often lauded, making for an excellent start to the day.
The hotel's rooms are noted for their cleanliness, comfort, and recent renovations that offer a modern and stylish atmosphere. While some rooms are smaller, they retain all necessary amenities, with larger rooms boasting lovely sea views. The beds, although receiving mixed reviews, are generally considered comfortable. The hotel's continued refurbishments ensure high standards, particularly in the bathrooms, contributing to a pleasant accommodation experience.
Cleanliness is a prominent feature at The Bay Hotel, with both the rooms and property as a whole maintaining a high standard. Guests frequently mention the spotlessness of the accommodations, alongside the sense of modernity and comfort brought by recent upgrades. The rooms exude a welcoming atmosphere, complemented by attentive service from friendly staff. Some minor exterior aspects like planter boxes could use attention, but overall, the interior remains reliably tidy and appealing.
The hotel staff receive widespread acclaim for their friendliness and willingness to assist guests, creating a warm and welcoming environment. Managed by Vinny, a notable presence who ensures guest satisfaction, the staff are praised for their helpfulness and dedication, from check-ins to luggage assistance.
Overall, The Bay Hotel offers a delightful seaside stay with the promise of future improvements from its ongoing renovations, making it an inviting retreat despite a few areas for enhancement. Its prime location, clean and comfortable accommodations, and excellent staff service solidify its reputation as a reliable choice for travelers seeking a memorable holiday experience. Show more
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Small Bed & Breakfast
4-Star Bed & Breakfast
Room Types
Deluxe Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a tea and coffee maker, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor and heating. The unit has 1 bed.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a tea and coffee maker, a seating area, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Family Room with BathFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a tea and coffee maker, a seating area, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Double Room with BalconyProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a seating area, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Double Room with Spa BathOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room offers a tea and coffee maker, a seating area, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a seating area, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Large Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a seating area, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
Location
The Bay Hotel boasts an exceptional location that guests consistently praise. Situated right by the sea, it offers stunning views from the rooms that capture both the beach and the downs. Visitors appreciate the hotel's proximity to various attractions, including Cooden Beach golf course, Pevensey Bay, and Eastbourne Harbour. Its convenience extends to local shops, pubs, and a range of nearby restaurants, making it an ideal spot for those looking to explore the area or simply enjoy the seaside atmosphere.
The hotel is well served by local transportation, with bus services facilitating easy access to nearby towns. Guests mention the benefit of being a mere stone's throw from the beach, often describing the location as perfect or superb, reflecting the ease with which they can enjoy coastal walks or water activities. Onsite parking adds to the convenience for those traveling by car.
While recent renovations suggest improvements are underway, guests already find the accommodations clean and comfortable, with friendly and helpful staff enhancing the overall experience. Despite occasional mentions of potential noise during peak seasons, the location remains a highlight for its breathtaking views and close proximity to leisure options, fulfilling expectations for a delightful seaside stay.
Breakfast
The breakfast experience at The Bay Hotel receives consistent praise from guests. Although not served on-site, the breakfast is conveniently provided at the adjacent café owned by the same family. Guests frequently highlight the breakfast as being very good to excellent, with the full English being a popular choice due to its generous portions and delicious taste. The breakfast is cooked to order, ensuring it is fresh and hot, which guests appreciate even if it means a brief wait. The café offers a varied menu that extends well into lunchtime, making it a flexible option for late risers. Staff at the café are described as friendly and helpful, enhancing the overall dining experience. Despite the café's basic appearance akin to a traditional greasy spoon, the quality and taste of the breakfast offerings often exceed expectations. While a few guests noted a preference for a buffet-style option or quicker service, the overall consensus is that the breakfast is an excellent start to the day.
Rooms
The Bay Hotel impresses with its clean and comfortable rooms, showcasing thoughtful renovations that provide a modern, stylish atmosphere. Guests often mention the impressive cleanliness and tasteful decor found throughout the accommodations, making them feel refreshed and at ease during their stay. Though some rooms are noted to be on the smaller side, they consistently offer all necessary amenities, promising a cozy experience. The larger rooms offer a spacious and airy ambiance, further highlighted by lovely sea views from select accommodations.
The hotel maintains a high standard of refurbishments, ensuring that bathrooms are spotless and often featuring newly installed showers. The beds receive frequent praise for their comfort, enhancing the restful atmosphere. Situated in a convenient location, The Bay Hotel offers additional amenities such as a free car park, contributing to a pleasant overall experience despite the absence of traditional hotel facilities like a reception or dining options.
Bookings are described as easy and straightforward, aided by friendly staff who sometimes even provide room options to better suit guests’ preferences. With everything in the room appearing immaculate, The Bay Hotel confidently provides an inviting and modern retreat for travelers.
Beds
The Bay Hotel has a varied reputation when it comes to the quality of its beds, as echoed in guest reviews. Many guests appreciated the comfort, consistently noting that the beds were a highlight of their stay. Phrases such as "comfortable bed," "lovely, comfortable bed," and "very comfortable bed" depict a generally positive experience for some visitors. However, not all feedback was entirely favorable, as a number of guests encountered issues with the beds that disrupted their sleep. Reports of hard mattresses, lumpy beds, and flat pillows suggest that the quality of bedding can be inconsistent. Some visitors found the mattresses a bit too springy, while others described them as old and in need of replacement. Despite these mixed experiences, a significant portion of reviews praised the beds for their comfort, signaling that while improvements could be made, many guests had satisfactory sleep during their stay.
Cleanliness
The Bay Hotel has earned commendations for its cleanliness and recent renovations, creating a welcoming and comfortable environment for guests. Many reviews highlight the rooms as well-presented, freshly decorated, and spotlessly clean. The property itself exudes a sense of modernity and attractiveness, thanks to recent upgrades. Guests consistently note the hotel and rooms as very clean and warm, with a comforting atmosphere enhanced by friendly staff.
While minor issues such as untended planter boxes and bed linen marks have been mentioned, the overall sentiment remains positive regarding the interior cleanliness and amenities. The hotel’s bathrooms, rooms, and ensuite spaces often receive praise for their hygienic standards and presentation. The Bay Hotel demonstrates an evident commitment to maintaining a tidy environment, ensuring guests encounter meticulously clean spaces and attentive service, although some exterior aspects might require additional attention.
The renovations underway show promise, and the improvements already made suggest a continuously enhancing experience for visitors. Despite minor setbacks, the hotel remains a reliable choice for those seeking cleanliness and comfort during their stay.
Staff
At The Bay Hotel, guests can expect a warm and welcoming atmosphere, largely thanks to the attentive and friendly staff who are committed to delivering top-notch service. The team is consistently described as obliging, warm, and incredibly helpful, creating a pleasant experience for every visitor. The presence of Vinny, who manages the family business, is frequently highlighted for his helpfulness and proactive approach to ensuring guests' satisfaction. His efforts are complemented by a dedicated team that is described as being friendly, accommodating, and ready to go the extra mile. Whether it's providing a friendly greeting upon arrival, offering assistance with early check-ins or late checkouts, or even carrying luggage from the car park, the staff show remarkable dedication to guest comfort. While there was a small oversight in replenishing tea and coffee on one occasion, the overall feedback paints a picture of a hotel where the people make a significant positive impact, fostering a friendly and comfortable environment for guests.
3 Star
Nestled in a stunning five-star location, The Bay Hotel offers a convenient spot for travelers seeking a short stay with the promise of future enhancements. Although the hotel is currently under renovation, the ongoing improvements are being carried out with care and attention. While the work does leave parts of the hotel unfinished and the entrance less impressive, it doesn't significantly interfere with guests’ stays. The available rooms are described as nice, suggesting a comfortable temporary accommodation. However, it's important to note that some guests have experienced discrepancies with room amenities, specifically with the spa bath feature, and have mentioned cleanliness issues. Despite these concerns, The Bay Hotel seems to hold the potential for an improved experience once renovations are complete.
No, The Bay Hotel doesn't have any pool.
No, a spa isn't available at The Bay Hotel.
No, The Bay Hotel doesn't allow dogs.
No, parking facilities aren't available at The Bay Hotel.