Phi Phi Mountain Beach Resort SHA Certified
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Summary of reviewsPhi Phi Mountain Beach Resort SHA Certified provides a serene retreat on a mountainside in Phi Phi, offering breathtaking panoramic sea views and a tranquil atmosphere away from the bustling nightlife. The location is perfect for those seeking peace and a close connection with nature, with easy access to Long Beach for activities like snorkeling. However, the remote location requires a shuttle service to access the main attractions, and the uphill setting might be strenuous for some.
Breakfast at the resort is a mixed experience, with a strong positive leaning. Guests appreciate the variety and taste of the breakfast buffet, including Thai specialties, along with the beautiful view from the terrace. The friendly staff enhances the dining experience, though some issues with restocking, cleanliness, and taste have been noted.
The resort's rooms are a highlight, offering spacious, clean, and comfortable accommodations with spectacular sea views. The modern decor and well-appointed bathrooms consistently earn praise from guests, along with the occasional complimentary room upgrades. Despite some issues like drainage odors, the overall impression of the rooms remains positive and inviting.
Guests frequently commend the staff for their friendliness and exceptional service. From receptionists to drivers, the team is praised for its responsiveness, professionalism, and warm demeanor, making guests feel welcomed and cared for. This positive interaction is often a standout aspect of the stay.
Cleanliness receives mixed reviews, with many guests noting the high standard of daily cleaning and spacious rooms. However, issues such as unpleasant odors and occasional lapses in cleaning are areas for improvement. The staff's friendly and attentive nature often offsets these concerns.
The pool and water park facilities are a point of disappointment, with frequent maintenance issues and neglect deterring guests from fully enjoying them. The setting promises fun, but operational challenges and cleanliness issues need addressing to match the resort's idyllic backdrop.
For families, the resort offers a pleasant stay with convenient shuttle services and a family-friendly atmosphere. The water park can be enjoyable but may not suit very young children, and families sometimes need to book multiple rooms.
Bedding at the resort is largely praised for its comfort, with many guests finding the beds cozy and conducive to a restful night's sleep. Despite occasional comments about hard mattresses or pillows, the overall sentiment is positive.
While the resort offers great value with excellent food and attentive service, some guests believe it aligns more closely with a three-star rating rather than a four-star one. Nonetheless, its scenic location, comfortable accommodations, and hospitable staff make it an appealing choice for travelers seeking relaxation and natural beauty on Phi Phi Island.
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Breakfast at the resort is a mixed experience, with a strong positive leaning. Guests appreciate the variety and taste of the breakfast buffet, including Thai specialties, along with the beautiful view from the terrace. The friendly staff enhances the dining experience, though some issues with restocking, cleanliness, and taste have been noted.
The resort's rooms are a highlight, offering spacious, clean, and comfortable accommodations with spectacular sea views. The modern decor and well-appointed bathrooms consistently earn praise from guests, along with the occasional complimentary room upgrades. Despite some issues like drainage odors, the overall impression of the rooms remains positive and inviting.
Guests frequently commend the staff for their friendliness and exceptional service. From receptionists to drivers, the team is praised for its responsiveness, professionalism, and warm demeanor, making guests feel welcomed and cared for. This positive interaction is often a standout aspect of the stay.
Cleanliness receives mixed reviews, with many guests noting the high standard of daily cleaning and spacious rooms. However, issues such as unpleasant odors and occasional lapses in cleaning are areas for improvement. The staff's friendly and attentive nature often offsets these concerns.
The pool and water park facilities are a point of disappointment, with frequent maintenance issues and neglect deterring guests from fully enjoying them. The setting promises fun, but operational challenges and cleanliness issues need addressing to match the resort's idyllic backdrop.
For families, the resort offers a pleasant stay with convenient shuttle services and a family-friendly atmosphere. The water park can be enjoyable but may not suit very young children, and families sometimes need to book multiple rooms.
Bedding at the resort is largely praised for its comfort, with many guests finding the beds cozy and conducive to a restful night's sleep. Despite occasional comments about hard mattresses or pillows, the overall sentiment is positive.
While the resort offers great value with excellent food and attentive service, some guests believe it aligns more closely with a three-star rating rather than a four-star one. Nonetheless, its scenic location, comfortable accommodations, and hospitable staff make it an appealing choice for travelers seeking relaxation and natural beauty on Phi Phi Island.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Water Slide Water Park Outdoor Pool
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Water Park
Hotel with Pool Water Slide
Guest Reviews
Phi Phi Mountain Beach Resort SHA Certified offers a serene and tranquil escape from the bustling center of Phi Phi, nestled on a mountainside with breathtaking panoramic sea views. The location is ideal for travelers seeking peace, as it is away from the vibrant nightlife and tourist crowds. Guests can enjoy the stunning vistas, especially from the view point restaurant, and the proximity to Long Beach makes it perfect for activities like snorkeling at Shark Point. Although the remote location ensures a quiet atmosphere, it comes with challenges. The resort is quite distant from the town and main attractions, requiring a shuttle service for access to the beach and city area. The uphill setting could be strenuous for some, and the last free shuttle ends at 9:00 PM, with later trips incurring extra charges. While the seclusion adds a unique charm, it necessitates planning for those who wish to frequently visit the bustling parts of the island.
At Phi Phi Mountain Beach Resort SHA Certified, the breakfast experience receives mixed reviews from guests. On the positive side, the breakfast buffet is often described as delicious, with a wide variety of food that includes Thai specialties. Guests appreciate the plentiful offerings, abundance, and the opportunity to enjoy breakfast on a terrace with a beautiful view. The inclusion of diverse options such as vegetables, fruits, eggs, noodles, rice, and traditional desserts is noted as a satisfying experience comparable to other Thai hotels. The welcoming staff further enhances the breakfast experience for some.
However, there are notable criticisms that emerge. Some guests found the breakfast to lack restocking and organization, leading to cold dishes and a limited selection. A few reported issues with cleanliness, with mentions of ants and flies detracting from the meal. For some, the breakfast offerings were ordinary or even disappointing, with suggestions for improvement in taste and variety. Despite the diverse experiences, Phi Phi Mountain Beach Resort offers a breakfast that varies daily, providing some guests with a positive start to their day amidst the natural beauty of the location.
Phi Phi Mountain Beach Resort SHA Certified offers guests the luxury of spacious, clean, and comfortable rooms, often highlighted as first-rate. Many reviewers praise the remarkable views, with sea-facing rooms providing spectacular vistas that enhance the tranquil experience. The bathrooms are acknowledged for being large and well-appointed, adding to the comfort of the stay. Rooms are consistently described as modern, nicely decorated, and exactly as depicted in promotional photos, contributing to a sense of trust and predictability for visitors.
The resort takes pride in its accommodations, which feature substantial floor space and are kept meticulously clean. Some guests were delighted with complimentary room upgrades, further enhancing the perceived value. Despite occasional issues such as drainage odors or cleanliness concerns in certain rooms, the overall impression remains positive, with many finding the environment peaceful and inviting.
Access to the resort and its rooms can involve an uphill walk, though this effort is rewarded with the stunning views and the option of a shuttle service. Periodic renovations on parts of the property do not typically interfere with the guest experience, thanks to focused management. For those in search of a serene getaway on Phi Phi Island, this resort offers a blend of comfort, beautiful vistas, and roominess that caters to both relaxation and admiration of the surrounding natural beauty.
Phi Phi Mountain Beach Resort, a stunning getaway offering scenic views and tropical vibes, has sparked various opinions about its beds in guest reviews. Many visitors have found the bedding to be exceptionally comfortable, with some even describing the beds as the most comfortable they've ever experienced. Guests frequently highlight the beds as being big and cozy, paired with nice sheets that enhance relaxation after a day's adventure. Despite a few remarks about the beds feeling hard and pillows not quite meeting comfort preferences, the overall sentiment leans positively, focusing on comfort. The resort commits to providing a restful night's sleep, which is evident in the numerous praises for their bedding quality.
Phi Phi Mountain Beach Resort SHA Certified receives mixed reviews regarding its cleanliness. On the positive side, many guests appreciate the daily cleaning service and highlight that the rooms are generally clean, spacious, and comfortable. The accommodation prides itself on maintaining clean rooms, with numerous guests noting the high standard of daily cleaning. Visitors often commend the housekeeping staff for their diligence, stating that the bedding is comfortable and the rooms are well-kept.
However, some reviews point out areas needing improvement. Several guests mention recurring issues such as unpleasant odors, particularly of mold and sewage, in various parts of the hotel. Concerns about stained linens, unclean bathrooms, and occasional lapses in cleaning are also noted. Instances of neglected room readiness and leftover dirty plates further detract from the overall experience. The cleanliness of common areas, like the pool, also comes under scrutiny, with reports of it being dirty and in need of attention.
Despite these criticisms, the hotel staff is frequently described as friendly and eager to enhance the guest experience, which adds a positive dimension to the stay. Improvements in maintenance and attention to problem areas could greatly enhance the resort's appeal to future guests.
Phi Phi Mountain Beach Resort SHA Certified is lauded for its exceptional service, largely attributed to its staff who are consistently praised for their friendliness and helpfulness. Guests frequently describe the staff as amazing, attentive, and welcoming, adding a personal touch to the experience. From receptionists who are readily available and communicative via WhatsApp to drivers who greet guests with smiles, the team excels in ensuring visitors feel comfortable and attended to. The resort's staff is consistently cited for their responsiveness to requests and their ability to communicate effectively — exemplified by instances like returning a guest's passport smoothly.
Guests highlight the seamless experience facilitated by the staff, from check-in assistance to transportation arrangements that enhance the stay. Most reviews appreciate the professionalism and warmth extended by the staff, making guests feel welcomed and cared for. Though there are occasional mentions of gaps in responsiveness and isolated incidences of rudeness, these seem to be outliers amid largely positive experiences. Overall, the team at Phi Phi Mountain Beach Resort is praised for enhancing the guest experience with their exceptional service and friendly demeanor.
At Phi Phi Mountain Beach Resort, guests often express disappointment with the pool facilities. Situated in a beautiful location, the potential for a stunning water experience seems wasted due to frequent issues with maintenance and operation. Many guests arrive hoping to relax by a large pool equipped with exciting slides, only to find it either out of action or in disrepair. The pool area often appears neglected, with reports of dirt, lack of filtration, and abandonment, making it uninviting for swimming. Additionally, the adjacent water park shares similar problems, looking dated and not working as expected, much to the dismay of families traveling with children. Although some guests mention clean pool areas, such instances seem to be rare amid recurring problems with functionality and cleanliness. Overall, the pool facilities need significant attention to match the resort’s scenic backdrop.
Phi Phi Mountain Beach Resort, with its SHA certification, is noted for providing a pleasant stay for families looking for relaxation on an island. The resort is appreciated for its outstanding facilities, especially considering its island location, offering amenities suitable for families and couples alike. Guests have highlighted the convenience of the shuttle service, which makes accessing the beach and island center hassle-free.
Children particularly enjoy the water park, a key attraction where they can have fun, ensuring family visits are satisfying. However, some reviews suggest the park may be less suitable for very young children, and there have been mentions of incidents involving minor injuries. It is worth noting that families often need to book multiple rooms, as accommodations are typically designed for two persons per room. Despite this, guests often look forward to returning, drawn to the family-friendly atmosphere and the helpful staff, with special praise for FILM from the front office, who provides excellent guidance and assistance around the property.
Phi Phi Mountain Beach Resort SHA Certified offers great value for its price, with guests frequently praising the excellent food and service. The staff is described as friendly and helpful, enhancing the overall experience for visitors. The breakfast, while described as decent, complements the resort's positive food offering. However, some reviews indicate that the resort may not meet the expectations of a four-star hotel, suggesting that it feels more in line with a three-star rating. While the setting is not noted as exceptional, it appears that the primary appeals lie in the hospitality and culinary offerings. Despite being somewhat dated, the resort maintains a good standard for those seeking value and attentive service.
Nestled in the picturesque surroundings of Phi Phi Mountain Beach Resort, guests may find themselves drawn to the enticing images of a water park, promising fun and adventure. While the photos paint a vibrant picture, visitors' experiences reveal a different story. Though a few guests found some enjoyment in the water park area, the majority were met with disappointment as the facility struggled with operational issues. Many noted that only a fraction of the park was functional during their stay, while others were disillusioned by slides that remained inoperative unless manually activated from the reception. Frequent comments highlighted a neglected and dilapidated state, with some visitors expressing concerns about safety, finding the water park to be overly criticized and even potentially hazardous. For travelers prioritizing a seamless water park experience, it may be worth considering recent guest feedback.
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Location
Breakfast
However, there are notable criticisms that emerge. Some guests found the breakfast to lack restocking and organization, leading to cold dishes and a limited selection. A few reported issues with cleanliness, with mentions of ants and flies detracting from the meal. For some, the breakfast offerings were ordinary or even disappointing, with suggestions for improvement in taste and variety. Despite the diverse experiences, Phi Phi Mountain Beach Resort offers a breakfast that varies daily, providing some guests with a positive start to their day amidst the natural beauty of the location.
Rooms
The resort takes pride in its accommodations, which feature substantial floor space and are kept meticulously clean. Some guests were delighted with complimentary room upgrades, further enhancing the perceived value. Despite occasional issues such as drainage odors or cleanliness concerns in certain rooms, the overall impression remains positive, with many finding the environment peaceful and inviting.
Access to the resort and its rooms can involve an uphill walk, though this effort is rewarded with the stunning views and the option of a shuttle service. Periodic renovations on parts of the property do not typically interfere with the guest experience, thanks to focused management. For those in search of a serene getaway on Phi Phi Island, this resort offers a blend of comfort, beautiful vistas, and roominess that caters to both relaxation and admiration of the surrounding natural beauty.
Beds
Cleanliness
However, some reviews point out areas needing improvement. Several guests mention recurring issues such as unpleasant odors, particularly of mold and sewage, in various parts of the hotel. Concerns about stained linens, unclean bathrooms, and occasional lapses in cleaning are also noted. Instances of neglected room readiness and leftover dirty plates further detract from the overall experience. The cleanliness of common areas, like the pool, also comes under scrutiny, with reports of it being dirty and in need of attention.
Despite these criticisms, the hotel staff is frequently described as friendly and eager to enhance the guest experience, which adds a positive dimension to the stay. Improvements in maintenance and attention to problem areas could greatly enhance the resort's appeal to future guests.
Staff
Guests highlight the seamless experience facilitated by the staff, from check-in assistance to transportation arrangements that enhance the stay. Most reviews appreciate the professionalism and warmth extended by the staff, making guests feel welcomed and cared for. Though there are occasional mentions of gaps in responsiveness and isolated incidences of rudeness, these seem to be outliers amid largely positive experiences. Overall, the team at Phi Phi Mountain Beach Resort is praised for enhancing the guest experience with their exceptional service and friendly demeanor.
Pool
Family
Children particularly enjoy the water park, a key attraction where they can have fun, ensuring family visits are satisfying. However, some reviews suggest the park may be less suitable for very young children, and there have been mentions of incidents involving minor injuries. It is worth noting that families often need to book multiple rooms, as accommodations are typically designed for two persons per room. Despite this, guests often look forward to returning, drawn to the family-friendly atmosphere and the helpful staff, with special praise for FILM from the front office, who provides excellent guidance and assistance around the property.
4 Star
Water Park
Yes, Phi Phi Mountain Beach Resort SHA Certified has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool, Water Park.
Yes, a spa is available at Phi Phi Mountain Beach Resort SHA Certified.
No, Phi Phi Mountain Beach Resort SHA Certified doesn't allow dogs.
No, parking facilities aren't available at Phi Phi Mountain Beach Resort SHA Certified.
No, Phi Phi Mountain Beach Resort SHA Certified doesn't have a gym.
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