World > North America > United States > Pennsylvania > Philadelphia > Hotels in Philadelphia > Hilton Philadelphia City Avenue

Hilton Philadelphia City Avenue

Philadelphia , 4200 City Avenue (Show on Map)

7.3

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsHilton Philadelphia City Avenue is well-regarded for its strategic location, cleanliness, and staff friendliness, making it an attractive choice for both leisure and business travelers. Situated conveniently on City Avenue, the hotel offers easy access to Philadelphia's attractions, dining options, and shopping venues, all while providing a quiet retreat from the bustling downtown area. This makes it especially appealing to families visiting nearby universities or attending local events.

The rooms receive high praise for their spaciousness, modernity, and cleanliness, offering a serene and comfortable space with well-appointed amenities such as comfortable beds and strong shower pressure. The staff further enhances the guest experience with their polite and attentive service, ensuring that any needs are promptly addressed and contributing positively to a seamless stay.

Guests generally appreciate the breakfast experience, with many highlighting the delicious offerings and enjoyable room service. Although some have noted the breakfast buffet as being slightly overpriced with limited options, the quality of the food and helpful staff provide a positive dining experience overall.

Families find a welcoming environment at the hotel, where the staff is particularly accommodating and the amenities, including a comfortable pool area, are geared towards guest satisfaction. While the pool itself has room for improvement in terms of maintenance and temperature control, it remains a convenient feature for families looking to relax.

In summary, Hilton Philadelphia City Avenue impresses with its location, clean and comfortable accommodations, and friendly staff, providing a reliable base for exploring Philadelphia while maintaining a pleasant and welcoming atmosphere for all guests.
Show more

Categories

Hotel near Golf Courses

Sharing the same advantageous location as its counterpart, this hotel is approximately 0.64 miles from Bala Golf Club. It is also close to Walnut Lane Golf Club and explicitly states a golf course is available within 2 miles.

Hotel with Swimming Pool

This hotel shares a heated indoor pool with the Homewood Suites by Hilton Philadelphia-City Avenue, offering guests a convenient option for swimming.

Heated Pool Indoor Pool

Accessible Hotel

This hotel features an accessible indoor pool with a hydraulic lift and paid accessible parking. Accessible rooms are equipped with walk-in showers with seats and grab bars, lowered washbasins, and WCs with grab bars. Audible alerts are available in elevators, and room numbers and elevators have Braille. Teletype (TTY) and closed-captioned TV programming are provided.

Hotel with Indoor Pool

The Hilton Philadelphia City Avenue includes an indoor pool among its amenities. This offers guests a consistent option for swimming and relaxation during their stay.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Heated Pool

Room Types

King Room This room features a TV, desk and tea/coffee-making facilities.

Double Room with Two Double Beds This room features a TV, desk and tea/coffee-making facilities.

Queen Room This room features a TV, desk and tea/coffee-making facilities.

Double Room with Two Double Beds - Disability Access This room features a TV, desk and tea/coffee-making facilities.

King Room - Hearing Access This room features a TV, desk and tea/coffee-making facilities.

Double Room with Two Double Beds - Hearing Access The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

King Room with Roll-In Shower - Mobility Access The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Double Room with Two Double Beds The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

Deluxe King Room The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

Superior King Room The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

About Hilton Philadelphia City Avenue

License: 161769

Guest Reviews

7.3

Good

Location

Nestled conveniently on City Avenue, Hilton Philadelphia City Avenue boasts a prime location that impresses guests looking to explore Philadelphia and its surrounding areas. Its proximity to various attractions such as downtown Philadelphia, the Mann Music Center, and St Joseph's University makes it a favorite among visitors. Guests appreciate the accessibility to a myriad of dining options, shopping venues, including Target, and even nightlife, all within walking distance or a short drive away.

The neighborhood is not just convenient but also offers a quiet respite from the hustle of central downtown, yet remains close enough to provide easy access to key sites and attractions. The hotel's location is particularly suited for families visiting their kids at nearby universities or those attending events in the area. Its modern amenities, including well-furnished rooms with mini-fridges and ample USB ports, complement the ease of access, ensuring a satisfactory stay.

Despite being noted as slightly old, the hotel maintains a commendable level of cleanliness and service, earning accolades for its friendly and attentive staff. All in all, Hilton Philadelphia City Avenue stands out for its strategic location that caters well to leisure and business travelers alike, providing a comfortable and convenient base for exploring the vibrant city of Philadelphia.

Breakfast

Hilton Philadelphia City Avenue offers a breakfast experience characterized by mixed reviews from guests. Many have described the breakfast as good, delicious, or even amazing, with room service complementing the dining experience favorably. The coffee in the morning is generally appreciated, contributing positively to the breakfast ambiance. However, some guests noted the breakfast buffet priced at $25 might be considered a bit steep, especially with limited options available and no inclusive breakfast offerings. Furthermore, despite the critiques about the buffet being expensive, there were mentions of good value and fair pricing by some guests.

The hotel's staff is frequently praised for their helpful and accommodating nature, particularly at the front desk and valet, although experiences at the breakfast service were inconsistent. The service was occasionally marred by rude behavior, delays, and evidently a short staff situation, leading to extended waiting times for seating and serving. Additionally, guests pointed out weaknesses in the quality of certain items, including weak coffee and juice resembling syrup water.

While the hotel lacks a diverse array of dining options within the property - with no lunch available and few restaurants on-site - the bar area was highlighted as a nice place to unwind, contributing positively to the dining and overall guest experience. Overall, Hilton Philadelphia City Avenue breakfast garners appreciation for its quality and presentation but may benefit from more streamlined service and expanded choices to enhance guest satisfaction.

Rooms

The Hilton Philadelphia City Avenue garners high praise for its rooms among guests. Visitors frequently highlight the spaciousness and cleanliness that characterize the accommodations. Many reviewers appreciate the comfort and silence of the rooms, providing a serene atmosphere conducive to a restful sleep. The large, well-furnished rooms impress with their style and modern updates, while amenities such as comfortable beds and strong shower water pressure contribute to a pleasant stay. Guests also note the hotel's efforts in maintaining clean and ready facilities upon arrival. However, a few comments indicated that some rooms might benefit from maintenance updates. Overall, the rooms at Hilton Philadelphia City Avenue are considered very nice, accommodating, and offer good value for the price.

Beds

Hilton Philadelphia City Avenue generally receives positive feedback regarding its beds, which guests often describe as very soft, comfortable, and big. Many reviewers highlight the comfort, often referring to the beds as heavenly, with excellent pillows adding to the restful experience. While most comments reflect satisfaction, there are occasional reports of concerns with cleanliness, such as random stains on sheets. Some guests also mention the beds being too narrow or small for the price, suggesting there might be variations in guest experiences. Overall, the beds at this hotel are mostly praised for providing a cozy and restful night's sleep.

Cleanliness

The Hilton Philadelphia City Avenue receives high praise for its cleanliness, with many guests noting the overall cleanliness of the rooms, facilities, and the property itself. Visitors frequently describe the accommodations as clean, comfortable, and well-maintained. The positive feedback extends to the spaciousness and modernity of the rooms, enhancing the guest experience. Several reviews mention the pleasant demeanor of the staff, highlighting their friendliness and willingness to help, contributing positively to the stay. Despite some isolated issues with maintenance and housekeeping, the hotel's overall appearance and upkeep are commended, making it a reliable choice for travelers seeking a clean and comfortable stay in Philadelphia.

Staff

At the Hilton Philadelphia City Avenue, the staff has garnered a strong reputation for their friendliness and helpfulness. Guests frequently highlight the attentive and polite demeanor of the hotel team, with many mentioning how accommodating the front desk and valet were. Visitors have consistently noted the remarkable customer service, indicating that the staff goes out of their way to make guests feel welcome and satisfied. Most reviews paint a picture of warm interactions, with many staff members being remembered fondly for their helpfulness and professionalism. From quick check-ins to efficient valet services, the hotel's team ensures a seamless experience, often exceeding expectations by promptly addressing needs such as providing extra linens. Despite a few isolated comments of unfriendly behavior, the overwhelming consensus remains positive, making staff interactions a highlight of the stay at this hotel.

Pool

The Hilton Philadelphia City Avenue offers a pool experience that caters to a range of preferences, though there are areas for improvement. Visitors have described the pool as very nice and ideal, particularly for families with young children. Despite these positives, some guests have noted that the pool water tends to be cold, and its temperature has been found to be in the 60s. Additionally, there have been instances where the pool appeared cloudy and had a particularly strong smell of chlorine. The size of the pool is described as smaller compared to others, yet it still serves as a pleasant feature for guests looking to unwind. However, there have been occasions when the pool was closed, which can be disappointing for those who booked specifically for this amenity. Overall, while the pool is appreciated for its convenience and potential enjoyment, some enhancements in maintenance and temperature could enhance the experience.

Family

The Hilton Philadelphia City Avenue is a welcoming destination for families, offering a warm and pleasant experience for guests of all ages. Families traveling with children will find the staff particularly accommodating and attentive to their needs. The hotel provides ample space for gathering, making it an ideal spot for extended family reunions and celebrations, like birthday parties. Guests have praised the inviting atmosphere of the hotel's amenities, particularly the comfortable and warm pool, which is perfect for family relaxation and fun. The thoughtful service extends to allowing early check-ins to assist in the comfort and convenience of families, especially those traveling with disabled members. This attention to personalized service creates a memorable and enjoyable stay for family groups visiting Philadelphia.

Yes, Hilton Philadelphia City Avenue has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hilton Philadelphia City Avenue.

No, Hilton Philadelphia City Avenue doesn't allow dogs.

No, parking facilities aren't available at Hilton Philadelphia City Avenue.

Yes, Hilton Philadelphia City Avenue has a gym.

Location Show Map

More Options