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Summary of reviewsLive! Casino & Hotel - Philadelphia receives significant praise for its strategic location, making it an ideal choice for sports enthusiasts and event goers. Situated near major Philadelphia sports venues like Citizens Bank Park, Wells Fargo Center, and Lincoln Financial Field, guests appreciate the convenience of attending games and concerts. The area is enriched with local dining options, further enhancing the visitor experience.
Guests commend the hotel for its modern, clean, and spacious rooms, accentuated by tasteful decor and comfortable amenities, including impressive walk-in showers and espresso machines. The non-smoking policy and excellent views, especially from rooms overlooking nearby stadiums, contribute to a premium experience, as guests consistently highlight the property's high level of cleanliness.
The breakfast offerings receive positive feedback, particularly at Prime Rib, with high-quality service and food. However, there's a noted absence of sit-down options and limited variety, which could benefit from expansion. Despite this, the breakfast quality and attentive service leave a favorable impact overall.
The hotel's staff are consistently recognized for their friendly and helpful demeanor, ensuring a warm and inviting atmosphere. Notable staff members enhance the guest experience through prompt and courteous service, from efficient receptionists to a diligent valet team.
While parking services are described as efficient, the high cost and limited hours of valet service are points of consideration. Some guests find nearby self-parking less convenient, yet the hotel's central proximity remains attractive.
Beds receive mixed reviews for comfort, but many guests find them cozy with an ample supply of pillows, contributing positively to their stay. Even amidst minor critiques, such as breakfast options or perceived high pricing on non-game nights, Live! Casino & Hotel in Philadelphia largely delivers an upscale and enjoyable experience marked by its excellent location, luxurious amenities, and top-notch service, making it a preferred destination for both relaxation and entertainment. Show more
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Resort with Free Wi-Fi
This resort provides complimentary Wi-Fi, allowing guests to stay connected. The hotel ensures access to online entertainment and communications.
Resort with Parking
This resort offers ample parking space as a part of its extensive amenities, making it highly convenient for guests. The parking is directly connected to the casino and hotel facilities.
4-Star Resort
This resort offers a dynamic experience with its casino, upscale dining, and live entertainment, providing a high-energy and luxurious stay. It is designed for those seeking excitement and upscale amenities.
Room Types
Deluxe King RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.
Deluxe Double QueenFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Deluxe King RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Deluxe Queen RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a safe deposit box and a TV with streaming services. The unit offers 1 bed.
About Live! Casino & Hotel - Philadelphia
License: License No: 924963
Guest Reviews
Location
Live! Casino & Hotel - Philadelphia boasts a prime location that is ideal for sports enthusiasts and event goers. Situated within walking distance to the most prominent sports venues in Philadelphia, such as Citizens Bank Park, the Wells Fargo Center, and Lincoln Financial Field, guests find it incredibly convenient for attending games and concerts alike. The hotel is perfectly positioned for fans wanting easy access to Phillies, Eagles, and 76ers games, making it a top choice for those seeking proximity and convenience. Additionally, it is surrounded by restaurants and cafes, adding to its appeal for visitors looking to enjoy local dining options. The clean and modern atmosphere combined with the Vegas-like feel makes staying here an enjoyable experience. Though not directly in the city center, the hotel’s location is considered excellent for anyone prioritizing sports and event attendance. Overall, Live! Casino & Hotel - Philadelphia offers a stellar location that truly enhances the experience of attending major events in the area.
Breakfast
The breakfast experience at Live! Casino & Hotel - Philadelphia is often praised for being fantastic, with standout quality and excellent service, particularly at Prime Rib, where the staff are commended for their attentive nature. Guests have found their breakfast experiences to be perfect, complementing their overall excellent stay at the hotel. While the quality is highlighted, some aspects of the breakfast offerings could benefit from improvement. There is a noticeable absence of sit-down dining options, and guests have pointed out the limited variety in food choices, especially for children. The offerings can be perceived as costly, with several guests expressing a desire for a more extensive or free continental breakfast option. Despite these limitations, the overall breakfast experience leaves a positive impression, with the quality and service making up for the gaps in dining options.
Rooms
At Live! Casino & Hotel in Philadelphia, guests are consistently impressed by the spacious, modern, and clean rooms that offer a high level of comfort. The non-smoking policy adds to the appeal, ensuring a fresh environment. The tasteful, contemporary decor, complemented by comfortable bedding and pillows, provides a relaxing retreat for visitors. Many guests have praised the large bathrooms and the impressive walk-in showers, highlighting a sense of luxury and exceptional design.
The hotel offers excellent views, particularly of the nearby stadium, enhancing the overall experience for many guests. The inclusion of amenities such as an espresso machine adds further convenience and enjoyment to the stay. Guests frequently mention the facility's high level of cleanliness, reinforcing the hotel's commitment to providing a pristine environment.
Although there are occasional issues reported, such as difficulties with heating and cleaning services, the positive aspects seem to prevail. Overall, the rooms at Live! Casino & Hotel are described as stunning and amazing, making it a desirable accommodation choice for those visiting Philadelphia.
Beds
At Live! Casino & Hotel - Philadelphia, the beds receive mixed reviews from guests, but many highlight their overall comfort and the abundance of pillows as positive factors. The bedding generally earns praise, with several guests finding the mattresses very cozy. However, some guests express dissatisfaction with certain aspects, such as beds being too low to the ground or too firm for personal preference. Despite these occasional critiques, many visitors enjoy a good night's sleep, particularly appreciating the spacious rooms and the spectacular ambiance of the hotel. While opinions on the bedding vary, the central location of the hotel remains an attractive feature, especially for sports enthusiasts looking to catch an NBA game nearby.
Cleanliness
Located in Philadelphia, Live! Casino & Hotel offers guests a pristine stay with its emphasis on cleanliness and comfort. The hotel rooms are described as large, beautifully furnished, and exceptionally tidy, adorned with modern decor that elevates the guest experience. Reviews highlight the spaciousness of bathrooms, complete with fantastic showers, and the overall freshness of the rooms. Guests consistently mention the cleanliness of the property, often using terms like spotless and pristine, which suggests a well-maintained environment throughout.
The advantageous location of the hotel, in proximity to Philadelphia's sports complex, is also frequently noted, making it an ideal spot for sports enthusiasts. The strategic location, combined with the welcoming atmosphere created by a friendly staff, enhances the overall stay. Dining options at the hotel's casino add to the convenience, with culinary choices that receive favorable mentions from guests.
From room size to the quality of bedding, Live! Casino & Hotel ensures a comfortable and restful stay. The property's accessibility and excellent staff service round out a picture of a hotel clearly dedicated to providing a superior guest experience. While it's recognized as a bit pricey, the value proposition is clear given its cleanliness, location, and comprehensive amenities.
Staff
At Live! Casino & Hotel in Philadelphia, the staff consistently garners high praise from guests who have experienced their exceptional service firsthand. Known for their friendly demeanor and readiness to assist, each member of the team seems to contribute to a warm and inviting atmosphere that travelers appreciate. Noteworthy mentions from visitors highlight the bellman, Joe, who is consistently helpful, and the valet staff, particularly Gary and Kiomi, who are praised for their friendliness and going the extra mile.
The receptionists have also made a significant impact, with Monaye and Denise receiving commendations for their kindness and helpfulness. Guests have observed the staff are always polite, eager to assist, and courteous, ensuring a pleasant and smooth check-in process. This dedication to service is seen across the property, from the efficient reception to the swift valet service.
Despite some comments about the need for additional staff, the overall impression is one of remarkable hospitality and attentive service. With their genuine friendliness and prompt service, the staff's efforts are pivotal in creating a comfortable and welcoming environment that leaves a lasting impression on guests. Whether it's the impeccable organization and cleanliness or the convenience of its location, Live! Casino & Hotel not only offers wonderful views but also ensures that the staff enhances the overall experience with their exceptional service.
Parking
Live! Casino & Hotel - Philadelphia offers a mixed parking experience for its guests. Valet parking is often praised for its efficiency, though it is limited to certain hours and carries an additional cost of $60 per day, which some guests find to be expensive. While there is easy free parking mentioned, another point frequently noted is the inconvenience of having to park far from the hotel, with access not as straightforward as some might hope. Fortunately, the hotel's prime location is advantageous, particularly for those needing proximity to Penn Presbyterian Hospital, making it an ideal choice for guests visiting the area for medical reasons.
4 Star
Live! Casino & Hotel in Philadelphia offers a luxurious experience that many guests found to be exceptional. Numerous reviewers praised the establishment as offering very good or even exceptional services overall. The hotel seems to excel in creating a pleasant and enjoyable environment, contributing to memorable stays for its guests.
Despite the overwhelmingly positive feedback, some areas were noted for potential improvement. Guests were occasionally disappointed by the lack of included breakfast and expressed a desire for additional amenities such as more stores and vending machines for drinks. Furthermore, dining options generated mixed reviews; while the pizza was satisfactory, other food selections like those from Geno's did not meet expectations in terms of quality or value, and the high pricing on non-game nights was also a concern for some.
Despite these drawbacks, the general consensus among guests is that Live! Casino & Hotel delivers an exceptional experience, marked by its upscale facilities and vibrant atmosphere, ensuring a high level of satisfaction for visitors seeking both relaxation and entertainment.
No, Live! Casino & Hotel - Philadelphia doesn't have any pool.
No, a spa isn't available at Live! Casino & Hotel - Philadelphia.
No, Live! Casino & Hotel - Philadelphia doesn't allow dogs.
Yes, parking facilities are available at Live! Casino & Hotel - Philadelphia.
No, Live! Casino & Hotel - Philadelphia doesn't have a gym.