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Philadelphia Airport Marriott

Philadelphia , 1 Arrivals Road (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Philadelphia Airport Marriott is highly regarded for its exceptional location, particularly beneficial for travelers with early or connecting flights due to its direct access to Philadelphia International Airport. This proximity is frequently praised for its unmatched convenience and efficiency, especially for those using the American Airlines terminals.

Guests consistently commend the cleanliness and comfort of the rooms, highlighting updated furnishings and quality bedding which contribute to a restful stay. The hotel is appreciated for its quiet atmosphere, smooth check-in and check-out processes and rooms that often provide great views of the city and airport. Despite some feedback about the need for better room stocking and updates, the overall sentiment points to a reliably clean and comfortable environment.

The breakfast and dinner experiences at the on-site restaurant receive mixed reviews. Many guests find the quality and taste of the food to be excellent with specific dishes like the Belgian Waffle and Aviation Breakfast garnering praise. Nonetheless, some concerns are raised about the lack of variety, high prices and occasional slow service. There are also comments about meals sometimes being served cold or not up to standard and the absence of dining options after 11 pm, which may inconvenience some travelers.

The staff at the Philadelphia Airport Marriott frequently earn high praise for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Many reviews highlight the helpfulness and accommodating nature of the personnel with specific commendations for their welcoming reception service and the efficiency of the housekeeping staff. Despite occasional mentions of less enthusiastic service, the general feedback emphasizes a dedicated staff that goes above and beyond to ensure a pleasant stay.

However, the hotel's Wi-Fi presents consistent challenges with numerous guests reporting poor connectivity and slow speeds, which hinder basic online tasks. Additionally, the lack of complimentary Wi-Fi adds to the frustration.

Parking at the hotel is convenient but considered expensive by some with additional charges not included in the room rate, drawing mixed feedback from guests.

Overall, the Philadelphia Airport Marriott is recognized for its prime location, cleanliness, comfort and exceptional service, making it an ideal choice for travelers looking for convenience and a restful stay near the airport, despite some areas needing improvement.
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Hotel with Parking

Connected directly to the airport, this hotel provides covered self-parking with in/out privileges. This offers a seamless transition for travelers utilizing parking while flying.

Hotel with Gym

Offers a fitness center, providing a convenient option for travelers to exercise while at the airport. It is equipped with basic machines for a quick workout.

Luxury Hotel

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types

King Room This room features a seating area, flat-screen cable TV and work desk.

King Room with View This room features a seating area, flat-screen cable TV and work desk.

King Room - Concierge Level This room is located on a high floor and features a seating area, flat-screen cable TV and work desk.

Double Room with 2 Double Beds - Concierge Level This room, includes access to the Concierge Lounge, and features a seating area, flat-screen cable TV and work desk.

Double Room with 2 Double Beds This room features a seating area, flat-screen cable TV and work desk.

King Room with Adapted Tub - Mobility Accessible Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Double Room with Two Double Beds and Adapted Tub - Mobility Accessible Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.

King Room - Hearing Accessible Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

Double Room with Two Double Beds - Hearing Accessible Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.

Concierge Level King Room - Hearing Accessible/High Floor Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

King Room with Roll-in Shower - Mobility Accessible Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 1 bed.

Double Room with Two Double Beds and Airport View Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Double Room with Two Double Beds - Hearing Accessible Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 2 beds.

About Philadelphia Airport Marriott

License: 345479

Guest Reviews

8.2

Very Good

Location

The Philadelphia Airport Marriott stands out for its exceptional location, perfect for travelers seeking convenience and efficiency. Nested right inside the airport, the hotel offers direct access to terminals, making it an ideal choice for those with early morning or connecting flights. Guests consistently praise its proximity to the airport, describing it as super convenient and unbeatable for accessing Philadelphia International Airport, particularly the American Airlines terminals.

The location is not the only highlight; the hotel also scores well on cleanliness and staff friendliness with several reviews complimenting the helpful and accommodating personnel. The facilities, while generally considered average, include soundproof windows and easy parking, further enhancing the overall convenience. Dining experiences at the on-site restaurant have also been positively noted for quality.

For a restful stay before or after a flight, the Philadelphia Airport Marriott provides a clean, comfortable and efficient stop with the standout feature of a stress-free, quick transition to and from the airport.

Breakfast

The breakfast experience at the Philadelphia Airport Marriott presents a mixed bag of reviews. On the bright side, many guests found the breakfast at the on-property restaurant to be wonderful, praising dishes like the Belgian Waffle and the Aviation Breakfast as delicious options. The restaurant itself received positive feedback, described as good with delicious offerings and excellent service.

However, several recurring concerns were noted among guests. A common issue is that breakfast is not included in the room rate, which some felt was unacceptable given the high cost of staying at the hotel. Furthermore, the menu options were described by several guests as limited, lacking items like nonfat Greek yogurt and healthy choices. There were also complaints about the quality of certain dishes with some guests finding their food cold or not prepared to their liking. Additionally, the inconvenience of having no place to buy food after 11 pm was highlighted.

Overall, while the quality and taste of the breakfast at the restaurant received praise, the lack of included breakfast, limited menu options and some subpar food experiences left several guests disappointed.

Dinner

The on-site restaurant at Philadelphia Airport Marriott has received a spectrum of feedback with a notable number of guests highlighting positive dining experiences. Many reviewers described the food as excellent and very good, appreciating the delicious offerings at both dinner and breakfast. The restaurant itself received compliments for being nice and well-staffed, although some guests felt that the prices were high and the menu options limited. While the service was sometimes noted as slow, the quality of the meals generally compensated for it. However, a few guests did express disappointment with greasy food and unappealing room service presentation. Overall, the dining experience at the hotel is recognized for its great and tasty food, albeit with room for improvement in certain areas.

Rooms

The Philadelphia Airport Marriott boasts clean and comfortable rooms, ideal for travelers needing an overnight stay near the airport. Guests consistently highlight the cleanliness and comfort of the accommodations, noting features such as updated furniture and high-quality bedding. The convenient location, walkable from the airport, adds to its appeal, especially for those arriving from long trips. Visitors appreciate the quietness of the rooms and the ease of check-in and check-out processes.

However, some reviews mention areas for improvement, such as the need for better room stocking and the absence of a microwave. There are occasional comments about lumpy mattresses and blankets, indicating varying experiences with bedding quality. While most rooms are described as spacious and providing excellent city and airport views, some guests find them a bit small considering the price. The hotel's cleanliness is praised, although there's feedback suggesting a need for updates.

Overall, the Philadelphia Airport Marriott offers a reliably clean and comfortable stay with convenient access to the airport, making it a suitable choice for travelers in transit.

Beds

The beds at the Philadelphia Airport Marriott generally receive high praise for their comfort. Many guests described the beds as comfortable, extremely comfortable and even luxurious. Phrases like super comfy and best mattress ever indicate a high level of satisfaction. However, some guests reported issues with certain aspects of the bedding experience. A few found the mattresses lumpy or dented, while others noted that the pillows were excessively hard. Some also mentioned a preference for heavier comforters over the available thin summer bedding. Despite these occasional complaints, the overall sentiment points to a largely positive experience with the hotel’s beds.

Cleanliness

The Philadelphia Airport Marriott consistently receives compliments for its cleanliness and comfort. Most guests highlight the clean and comfortable rooms, describing the hotel as very well-kept, quiet and up-to-date. The property is praised for its friendly and helpful staff, contributing to a pleasant stay for travelers. Positioned conveniently near the airport, guests appreciate being able to watch planes take off, adding a unique touch to the experience.

Despite some minor complaints regarding dated rooms and a noisy toilet flushing system, the general sentiment is positive, especially regarding cleanliness. Housekeeping staff receive specific accolades for their friendliness and helpfulness in providing additional linens and amenities. Travelers generally find the hotel beautiful, accommodating and a clean environment, making it a reliable choice for those passing through Philadelphia.

Staff

Philadelphia Airport Marriott boasts an exceptionally friendly and attentive staff, earning high praise from guests for their helpfulness and accommodating nature. Visitors repeatedly cite the staff's professionalism and immaculate grooming with special mentions of their knowledge and willingness to assist. The reception service is often described as impeccable with staff ensuring a warm and welcoming check-in and check-out process. Staff working in the restaurant and bar are noted for their friendly and casual service, enhancing the overall guest experience.

While there were occasional mentions of less enthusiastic interactions, particularly at the reception desk, the overwhelmingly positive feedback highlights the staff's dedication to making stays pleasant and comfortable. Specific commendations were given to individuals like Eric, who treated guests with exceptional kindness and understanding. Housekeeping also received accolades for their friendliness and efficiency.

The combination of a great location, connected directly to the airport and a staff that goes above and beyond, makes the Philadelphia Airport Marriott a preferred choice for many travelers. The overall sentiment from guest reviews emphasizes a seamless blend of convenience, comfort and exemplary service, making it a highly recommended option for those flying in or out of Philadelphia.

Wi-Fi

The Wi-Fi experience at the Philadelphia Airport Marriott seems to present consistent challenges for guests. Several reviews highlight issues with connectivity, describing the service as terrible and exceedingly slow. Problems range from not being able to open emails or access Google information, to devices not recognizing the room details, making it hard for guests to connect. Some noted that their 4G signal was unreliable as well, compounded by the subpar Wi-Fi. Furthermore, there's a notable dissatisfaction with the fact that Wi-Fi isn't complimentary, a point of frustration for an airport hotel in 2022. This combination of factors made it difficult for guests to perform even basic online tasks with some unable to make video calls due to poor internet quality. Overall, it seems the Wi-Fi at the Philadelphia Airport Marriott fails to meet the expectations of many travelers seeking reliable and accessible internet during their stay.

Parking

The Philadelphia Airport Marriott offers convenient, designated parking for its hotel guests, making it easy to access the premises. Despite the ease of parking, several reviews indicate that the cost can be a concern with some guests finding it a bit steep. Prices for parking range around $24 to $25 per night and this additional charge is not included in the room rate. While some guests have mentioned overcharging and found the parking arrangements slightly challenging, others appreciated the great parking facilities provided. Overall, the parking experience is mixed with convenience being a notable advantage but the cost being a potential drawback.

No, Philadelphia Airport Marriott doesn't have any pool.

No, a spa isn't available at Philadelphia Airport Marriott.

No, Philadelphia Airport Marriott doesn't allow dogs.

Yes, parking facilities are available at Philadelphia Airport Marriott.

Yes, Philadelphia Airport Marriott has a gym.

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