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Sonesta Philadelphia Rittenhouse Square

Philadelphia , 1800 Market Street (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sonesta Philadelphia Rittenhouse Square is a great hotel with a few minor issues related to parking. While some guests find the valet parking expensive, others feel that it is comparable to other lots in the area. The attached parking garage is a nice feature, but some guests experienced mobbed conditions during their stay. However, the amazing parking staff make parking a breeze. Guests suggest that the hotel should offer free parking or provide a better rate for guests parking at the hotel. Overall, guests can park nearby and the valet parking option provides unlimited access each day making parking easy.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon,

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool,

Rooftop Pool

Business Hotel

Hotel with Parking,

Accessible Hotel

Hotel with Gym,

4-Star Hotel

Hotel with Rooftop Pool,

Room Types

Hearing Accessible - Deluxe King with Bath Tub This room has a TV with cable channels, desk and en suite bathroom with a hairdryer.

Hearing Accessible-Deluxe King with Roll-In Shower With a roll-in shower, this hearing accessible room features a flat-screen TV and complimentary WiFi.

Deluxe Room with 1 King bed This room features a flat-screen LCD TV, complimentary WiFi, in-room safe, iHome docking station for iPhone 4 and a mini-refrigerator.

Petite Room with 1 Queen Bed This room features one queen bed, a flat-screen LCD TV, complimentary WiFi, iHome docking station for iPhone 4 and a mini-refrigerator.

Deluxe Room with Two Queen Beds This room features a flat-screen LCD TV, complimentary WiFi, in-room safe, iHome docking station for iPhone 4 and a mini-refrigerator.

Junior Suite with King Bed The suites offer a view of the City Hall and features a tiled entryway and a living room. The living room has a queen size sleeper sofa and a refrigerator with a wet bar. The bedroom includes an en-suite bathroom with a dressing area, a settee and a work station. Flat-screen TV, bathrobes, complimentary WiFi, in-room safe, iHome docking station for iPhone 4, Kuerig coffee machine and complimentary bottled water are also included.

Petite Corner King Guestroom Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

Mobility/Hearing Accessible - Deluxe Room with Two Queen Beds Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Parlor King Suite The spacious air-conditioned suite features a tea and coffee maker, a seating area and a safe deposit box.

Mobility Accessible - Executive King Suite The spacious air-conditioned triple room features a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

Hearing Accessible - Deluxe King Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room provides a flat-screen TV with cable channels. The unit offers 1 bed.

Mobility Accessible -Deluxe Two Queens with Tub Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room features a flat-screen TV with cable channels. The unit has 2 beds.

Mobility/Hearing Accessible - Deluxe Two Queens with Roll-In Shower This quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Executive King Suite The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite features a flat-screen TV with cable channels. The unit has 2 beds.

Hearing Accessible - Petite Corner King Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room provides a flat-screen TV with cable channels. The unit offers 1 bed.

Hearing Accessible - Petite Room Queen Bed Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room offers a flat-screen TV with cable channels. The unit offers 1 bed.

Suite The spacious air-conditioned suite provides a tea and coffee maker, a seating area and a safe deposit box.

Quadruple Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Triple Room The spacious air-conditioned triple room features a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

About Sonesta Philadelphia Rittenhouse Square

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Guest Reviews

8.2

Very Good

Location

The Sonesta Philadelphia Rittenhouse Square boasts an unbeatable location, according to satisfied guests. They rave about being able to walk to everything and being close to Rittenhouse Square and the best restaurants and shops. The hotel is literally in the heart of the city within walking distance of city hall and other top attractions. It's ideal for those who want to explore Philadelphia on foot. The area is safe and convenient with easy access to Penn and the train station. Parking is also easy next door. Guests say the staff are friendly and the rooms are comfortable and clean. Whether you're a first-time visitor or a seasoned traveler, the Sonesta Philadelphia Rittenhouse Square is the perfect base for exploring Downtown Philly and Center City.

Breakfast

Guests had mixed reviews about the breakfast options at Sonesta Philadelphia Rittenhouse Square. Some guests found the breakfast to be subpar and in need of improvement, while others were disappointed by the lack of complimentary breakfast options. However, many appreciated the cafe for morning coffee and treats or the breakfast grab-and-go option available. Some guests even received breakfast vouchers for free. Overall, while there were limited breakfast options and not all were allergy-friendly, the hotel provided helpful recommendations to nearby eateries for guests seeking more variety.

Rooms

The Sonesta Philadelphia Rittenhouse Square hotel has modern and comfortable rooms that are generally clean and well-appointed. While some guests reported small bathrooms and outdated furnishings, others enjoyed spacious rooms with nice views and comfortable beds. Noise levels on the floors are limited and guests can enjoy a comfy and relaxing stay. Some guests had issues with cleanliness or inaccurate room details, but overall the rooms were reported to be very clean and orderly. While the price may be considered high for some, the hotel's central location and great rooms make it a worthwhile choice for travelers looking for a nice place to stay in the city.

Beds

The Sonesta Philadelphia Rittenhouse Square hotel is definitely worth checking out if you're looking for a comfortable stay. Many guests have complimented the hotel for providing some of the comfiest beds they've ever slept in. Majority of the reviews express the comfort of the bed, mentioning how well it sleeps and how much they enjoyed a peaceful night's rest. Some guests have commented on the cleanliness of the beds, indicating that it added to their comfortable experience. While there were a few negative reviews that mentioned the beds being uncomfortable or small, most guests expressed that the beds were very comfortable with some even describing them as "ridiculously" comfy! A few reviews did mention the aesthetics of the bed, mentioning a mattress not being leveled and another guest commenting on a noisy bed potentially falling apart. Overall, if you're looking for good quality and restful sleep, the hotel beds receive numerous compliments, including a few from guests speaking different languages (Italian, Danish).

Cleanliness

The Sonesta Philadelphia Rittenhouse Square is highly praised for its cleanliness with many guests commenting on the superb state of the facilities and rooms. The bed sheets were pristine and there were comments of rooms being well appointed and beautiful. Some guests felt the need to request room cleaning, but in general, the hotel was commended for its fair state of cleanliness. Positive remarks were made regarding the helpful staff and the hotel's location with some guests noting the hotel is well located for visiting nearby attractions. While there were a few comments about areas that could've been cleaner or updated, most guests found the hotel to be spotless and welcoming with amazing artwork throughout the hotel.

Staff

The Sonesta Philadelphia Rittenhouse Square hotel is known for its exceptional service from the moment you step inside. Guests rave about the welcoming, friendly and professional staff, who go out of their way to help with directions, recommendations or any issues that arise during their stay. Many reviewers mention the front desk staff's exceptional service, from the efficient and easy check-in process to the helpful concierge and informative Olly. The valet service receives special praise for its kindness, while the pool staff and art bar staff also garner appreciation. Though a few negative interactions with staff are mentioned, the vast majority of reviewers have glowing things to say about the caring and hospitable staff. It's clear that the staff at the Sonesta Philadelphia Rittenhouse Square is a highlight of many guests' stays.

Pool

The pool at Sonesta Philadelphia Rittenhouse Square is a big plus for guests according to their reviews. It is a nice outdoor pool with comfortable furnishings which serves as an available bonus for teenagers. Though some guests lamented that the pool was closed multiple times for private parties and the chairs seem old, others referred to the pool as wonderful and great. The pool area was really relaxing and located on the roof, it was a bonus during the heatwave. Despite a few complaints that the pool is not well-maintained and people drink and smoke by the pool, guests still love the pool area and refer to it as the main attraction of the hotel.

Parking

Guests at the Sonesta Philadelphia Rittenhouse Square have mixed feelings about the parking options available at the hotel. While valet parking is a convenient option, it comes at a steep cost of $50 per night, which some guests find expensive. However, other guests feel that the price is comparable to other lots in the surrounding area. The attached parking garage is a nice feature, but some guests experienced mobbed conditions during their stay. On the other hand, some guests speak highly of the amazing parking staff who make parking a breeze. A common suggestion from guests is that the hotel should offer free parking or provide a better rate for guests parking at the hotel. Overall, while parking could be better, guests can park nearby and the valet parking option provides unlimited access each day making parking easy.

Yes, Sonesta Philadelphia Rittenhouse Square has pool(s) that belong to one or more of the following categories: Rooftop Pool.

No, a spa isn't available at Sonesta Philadelphia Rittenhouse Square.

Yes, Sonesta Philadelphia Rittenhouse Square welcomes dogs.

Yes, parking facilities are available at Sonesta Philadelphia Rittenhouse Square.

Yes, Sonesta Philadelphia Rittenhouse Square has a gym.

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