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Summary of reviewsWoodSpring Suites Philadelphia Northeast offers a prime location that is highly appreciated by guests for its accessibility and convenience. Positioned near Interstate 95, it's easy for travelers to reach various destinations, including the nearby train station for city connections. The hotel's closeness to shopping centers, dining options, and essential services makes it an ideal base for both leisure and event-driven visits. Guests consistently commend the friendly and helpful staff at the front desk, which enhances the welcoming atmosphere of this well-situated hotel.
The rooms at WoodSpring Suites receive praise for their cleanliness and spaciousness. Guests particularly appreciate the inclusion of kitchenettes, which provide added convenience during their stays. The facility’s newness contributes to a fresh and well-maintained environment. While most reviews highlight positive room experiences, some guests have noted occasional issues such as uncomfortable beds and minor cleanliness discrepancies. Despite these isolated concerns, the overall perception of the rooms remains favorable, especially among those prioritizing space and cleanliness.
Cleanliness is a notable strength of WoodSpring Suites, with most guests finding the hotel to be clean and well-kept. While there are occasional mentions of less clean rooms or bedding, these instances appear to be exceptions rather than the rule. The staff's friendly service is often spotlighted, contributing to the hotel's appeal as a tidy and welcoming accommodation option.
The staff at WoodSpring Suites are frequently praised for their friendliness and professionalism. Led by General Manager Jose, and supported by team members like Faye, the staff's warm demeanor and willingness to assist greatly enhance the guest experience. While there are sparse mentions of less favorable encounters, the majority of reviews highlight satisfaction with the service, underscoring the team’s positive impact on guests’ stays.
However, the comfort of the beds presents a notable area for improvement. Several guests report discomfort due to the bed frames and mattresses, which are described as noisy, hard, and less than ideal for a restful sleep. Although some guests found the beds clean and cozy, the overall consensus points to a need for enhancement in bed comfort and pillow quality to ensure a more consistent sleep experience.
In summary, WoodSpring Suites Philadelphia Northeast is lauded for its strategic location, welcoming staff, and generally clean and spacious accommodations, making it a desirable choice for travelers. Addressing the concerns regarding bed comfort could further elevate guests’ overall satisfaction at this property. Show more
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Categories
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
Standard Queen Room - Non SmokingThe double room's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Standard Queen Room with Sofa Bed - Non SmokingThe triple room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Standard Queen Room with Two Queen Beds - Non Smoking The quadruple room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Standard Queen Room with Two Queen Beds and Sofa Bed - Non SmokingThe quadruple room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.
Queen Room with Roll-In Shower - Accessible/Non SmokingThe double room provides air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The double room's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. This double room features heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Queen Room with Transfer Shower - Accessible/Non SmokingThe double room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Queen Room with Two Queen Beds with Accessible Tub - Accessible/Non SmokingThe quadruple room's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned quadruple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
About WoodSpring Suites Philadelphia Northeast
License: 925494
Guest Reviews
Location
WoodSpring Suites Philadelphia Northeast offers a prime location for travelers seeking accessibility and convenience. The hotel is ideally situated close to Interstate 95, making it easy to navigate to various destinations, including the nearby train station for city connections. Guests appreciate the hotel's proximity to a shopping center, dining, and essential services like gas stations. The location's advantage extends to being near event venues, catering well to groups visiting for specific occasions. Visitors find the area accessible and not overwhelming, providing a comfortable base with easy access to stores and restaurants. Overall, WoodSpring Suites boasts a convenient spot whether you're exploring the city or attending scheduled events. Additionally, the friendly and helpful staff at the front desk add to the overall positive experience, ensuring that guests feel welcome in this excellent location.
Rooms
WoodSpring Suites Philadelphia Northeast offers rooms that are consistently praised for their cleanliness and spaciousness. Guests find the rooms lovely and beautiful, appreciating the ample space they provide. Many reviews highlight the convenience of having a kitchenette, equipped with a cook stove, microwave, and refrigerator, which adds a sense of practicality to the stay. The newness of the facility contributes to the positive impressions, with everything appearing fresh and well-maintained.
However, not all experiences are perfect. Some guests have reported issues like uncomfortable beds, unpleasant odors from previous occupants, and occasional lapses in cleanliness, such as bugs. Additionally, there can be inconsistencies with the supply of bed sheets and pillows, which might not always meet the number of guests. Despite these concerns, the overall perception is favorable, particularly for those prioritizing spacious and clean accommodations.
Beds
The guest reviews for the beds at WoodSpring Suites Philadelphia Northeast indicate a frequently uncomfortable experience. Numerous guests reported issues with the bed frames being on metal, leading to noise and movement during the night, which resulted in disturbed sleep. The mattresses were often described as hard and subpar, contributing to back and neck pain for some guests. Additionally, the pillows were commonly noted as being flat or thin, further affecting sleep quality. While there were mentions of clean and cozy beds, these instances seem to be overshadowed by the recurring reports of discomfort. Overall, it seems there is significant room for improvement in the comfort and stability of the beds at this location.
Cleanliness
WoodSpring Suites Philadelphia Northeast seems to offer consistent cleanliness in its accommodations. Most guests have noted the hotel as being very clean and well-maintained, with spacious rooms that are fresh and comfortable. While the facility overall receives praise for its tidiness, there are occasional mentions of isolated issues like unclean rooms or bedding, indicating room for improvement in consistency. Staff hospitality is often highlighted positively, with guests appreciating the friendly and helpful service at the front desk. The location of the hotel is considered good, adding to its appeal as a convenient and tidy place for travelers to stay. Despite certain areas needing attention, the majority of experiences suggest that cleanliness is a strong aspect of this property.
Staff
WoodSpring Suites Philadelphia Northeast seems to offer a hospitable experience led by Jose, the General Manager, whose leadership sets a warm and welcoming tone. The hotel's staff frequently receive praise for their friendliness, helpfulness, and professionalism. Guests often emphasize positive encounters at the front desk, notably highlighting individuals such as Faye and the manager, each described as exceptionally accommodating and kind.
The word friendly appears consistently across reviews, underscoring the pleasant demeanor of the team. Visitors appreciate being greeted with a smile and note the staff's politeness and willingness to assist with various queries. The cleanliness of the hotel complements the friendly nature of the staff, contributing to an overall inviting atmosphere.
Despite occasional remarks on undesirable experiences, such as at times when front desk service was lacking, and comments about specific staff not meeting professional expectations, the reviews largely reflect satisfaction with the service provided. Overall, WoodSpring Suites stands out for its compassionate staff, enhancing the stay of many guests with their accommodating and professional approach.
No, WoodSpring Suites Philadelphia Northeast doesn't have any pool.
No, a spa isn't available at WoodSpring Suites Philadelphia Northeast.
No, WoodSpring Suites Philadelphia Northeast doesn't allow dogs.
Yes, parking facilities are available at WoodSpring Suites Philadelphia Northeast.
Yes, WoodSpring Suites Philadelphia Northeast has a gym.