Best Western Downtown Phoenix
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Summary of reviewsBest Western Downtown Phoenix receives high praise from guests, particularly for its exceptional location. The hotel's central positioning provides convenient access to key attractions such as Chase Field, Footprint Arena, the convention center, Roosevelt Row and numerous dining options, all within comfortable walking distances. Its proximity to the airport also adds convenience for frequent travelers.
The hotel's breakfast offerings stand out positively, often described as delicious and fantastic with a good variety of options, including hot oatmeal with toppings. Despite minor issues such as occasional shortages and a lack of variety in fruits and proteins, the overall sentiment remains highly favorable.
Guests appreciate the spacious and generally clean rooms, even though some find the decor and amenities to be somewhat dated. Cleanliness is a recurring commendation with well-kept spaces and tidy facilities enhancing the guest experience. However, occasional issues, such as minor maintenance problems and insufficient detailed cleaning, have been noted.
The highlight of the hotel is its friendly and helpful staff. Guests often praise the team for being attentive and professional, contributing to efficient check-ins and an overall pleasant atmosphere. The dedication of the staff, from receptionists to the manager, ensures guests feel well-attended and satisfied.
Parking at the hotel receives mixed reviews. Some guests find the additional charge for parking a bit hefty, but others appreciate the ease and accommodation, even for larger vehicles.
A key component of the guest experience at Best Western Downtown Phoenix is the notably comfortable beds. Guests frequently describe the beds as some of the most comfortable they have experienced, contributing to restful nights. Despite mixed feedback on pillows, the overall consensus remains positive.
Overall, Best Western Downtown Phoenix is highly regarded for its central location, commendable breakfast, clean environment, friendly staff and comfortable beds, making it a favored choice for many travelers.
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The hotel's breakfast offerings stand out positively, often described as delicious and fantastic with a good variety of options, including hot oatmeal with toppings. Despite minor issues such as occasional shortages and a lack of variety in fruits and proteins, the overall sentiment remains highly favorable.
Guests appreciate the spacious and generally clean rooms, even though some find the decor and amenities to be somewhat dated. Cleanliness is a recurring commendation with well-kept spaces and tidy facilities enhancing the guest experience. However, occasional issues, such as minor maintenance problems and insufficient detailed cleaning, have been noted.
The highlight of the hotel is its friendly and helpful staff. Guests often praise the team for being attentive and professional, contributing to efficient check-ins and an overall pleasant atmosphere. The dedication of the staff, from receptionists to the manager, ensures guests feel well-attended and satisfied.
Parking at the hotel receives mixed reviews. Some guests find the additional charge for parking a bit hefty, but others appreciate the ease and accommodation, even for larger vehicles.
A key component of the guest experience at Best Western Downtown Phoenix is the notably comfortable beds. Guests frequently describe the beds as some of the most comfortable they have experienced, contributing to restful nights. Despite mixed feedback on pillows, the overall consensus remains positive.
Overall, Best Western Downtown Phoenix is highly regarded for its central location, commendable breakfast, clean environment, friendly staff and comfortable beds, making it a favored choice for many travelers.
Hotel with Free Wi-Fi
The Best Western Downtown Phoenix includes free Wi-Fi. It is available throughout the hotel.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
The Best Western Downtown Phoenix boasts an exceptional location in the heart of the city, offering guests easy access to numerous key attractions and amenities. Its proximity to Chase Field, Footprint Arena and the convention center provides great convenience for both sports fans and business travelers. Guests appreciate the hotel's central positioning, which places everything within a comfortable walking distance. The area's highlights, such as Roosevelt Row and various dining options, are easily accessible on foot. The hotel's setting strikes a balance between quietude and accessibility, making it an ideal base for exploring downtown Phoenix. Additionally, the location is near the airport, adding to its appeal for frequent travelers. Overall, the excellent location is frequently lauded by guests for its perfect blend of convenience and accessibility.
The breakfast at the Best Western Downtown Phoenix consistently receives positive remarks from guests. Described as delicious, fantastic and excellent, the breakfast offers a good and varied selection, making it a highlight of many stays. Guests appreciate the wide variety, including options like hot oatmeal with toppings and commend the great value and convenience it provides. While some mention a lack of variety in fruit and proteins or occasional shortages in breakfast items, the overall sentiment remains favorable. The breakfast buffet with its good selection and quality, is frequently cited as an aspect that surpasses many other hotels. Despite minor issues, the tasty and plentiful offerings contribute significantly to the overall guest experience.
Best Western Downtown Phoenix offers spacious rooms that are generally clean and comfortable with many guests appreciating the ample room size and the quiet environment. However, the decor and amenities in the rooms appear somewhat dated and could use a refresh to enhance their aesthetic appeal. The property's location is beautiful and secure, contributing to a positive overall setting for guests. Despite the cleanliness of the rooms, some guests noted issues such as dirty bedding and rooms not feeling thoroughly cleaned before their stay. Additionally, minor maintenance issues, like tubs not draining properly and inconsistent hot water, were mentioned. Overall, while the hotel boasts a clean and spacious atmosphere, improvements in room upkeep and attention to detail could enhance the guest experience.
Guests of Best Western Downtown Phoenix consistently praise the hotel for its exceptionally comfortable beds. Multiple reviews highlight the beds as being very comfortable with some even describing them as the most comfortable they've ever experienced. The beds are noted to be soft and super comfy, contributing to restful nights. While the pillows received mixed feedback with one comment about them not being super comfortable, the general consensus remains positive. The combination of a comfortable bed, nice room and accommodating staff seem to make for a pleasant stay at this hotel.
Travelers visiting Best Western Downtown Phoenix are often met with an impressively clean environment, whether in their rooms or throughout the hotel property. Consistently, guests have praised the hotel's cleanliness and spacious rooms, highlighting well-kept bathrooms and cozy beds. The breakfast is both clean and great, providing a satisfactory start to the day. In addition to the tidy facilities, the hotel's staff receives commendations for their friendliness and exceptional service, enhancing the overall guest experience.
The hotel also offers easy access and good parking, adding to its list of conveniences. Despite a few minor issues, such as difficulty finding the ice maker and some outdated elements like carpets that still look better after being cleaned, the general consensus is that the attention to cleanliness and maintenance is quite commendable. Guests have noted that the property is nice and that the overall ambiance feels clean and calming.
However, feedback also mentions areas requiring improvement, including certain rooms being outdated and in need of corrective maintenance. Some guests pointed out specific issues such as stained sheets and musty smells. Yet, these drawbacks seem to be the exception rather than the rule, as the majority of reviews reflect a positive experience focused on a clean and well-managed environment.
At Best Western Downtown Phoenix, the standout feature of the hotel is undeniably its staff. Guests frequently highlight the team for being very friendly, helpful and attentive, making interactions smooth and pleasant. Receptionists are noted for their professionalism and welcoming demeanor, contributing to efficient and seamless check-in experiences. Across various roles, the staff members consistently exhibit politeness and happiness, enhancing the overall atmosphere of the hotel. The manager's support in ensuring smooth check-ins also receives particular praise, reflecting a commendable level of dedication and customer care. Whether providing respectful service or engaging warmly with guests, the staff at Best Western Downtown Phoenix excels in making guests feel well-attended and satisfied with their stay.
Guests frequently mention parking at the Best Western Downtown Phoenix, noting several points. While some feel that the extra charge for parking, ranging from $18 to $20 per night, is not reasonable and a bit hefty, others appreciate the convenience. Parking is described as easy and accommodating, even for larger vehicles like trucks. The staff and proximity to downtown also receive positive mentions, contributing to an overall pleasant experience despite the additional cost. The parking is noted as paid and not included with the stay, which is a point of dissatisfaction for some guests.
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Location
Breakfast
Rooms
Beds
Cleanliness
The hotel also offers easy access and good parking, adding to its list of conveniences. Despite a few minor issues, such as difficulty finding the ice maker and some outdated elements like carpets that still look better after being cleaned, the general consensus is that the attention to cleanliness and maintenance is quite commendable. Guests have noted that the property is nice and that the overall ambiance feels clean and calming.
However, feedback also mentions areas requiring improvement, including certain rooms being outdated and in need of corrective maintenance. Some guests pointed out specific issues such as stained sheets and musty smells. Yet, these drawbacks seem to be the exception rather than the rule, as the majority of reviews reflect a positive experience focused on a clean and well-managed environment.
Staff
Parking
Yes, Best Western Downtown Phoenix has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Best Western Downtown Phoenix.
No, Best Western Downtown Phoenix doesn't allow dogs.
Yes, parking facilities are available at Best Western Downtown Phoenix.
Yes, Best Western Downtown Phoenix has a gym.
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