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Summary of reviewsThe Best Western North Phoenix Hotel is highly regarded for its combination of convenient location, excellent amenities and exceptional service.
Nestled in a quiet area with easy access to the interstate, it provides a strategic base for travelers. It's proximity to numerous restaurants, shopping centers, a major freeway and key attractions makes it an ideal choice for visitors looking to explore the area with ease. Although some guests mentioned minor concerns about the surrounding neighborhood and initial navigation challenges, the hotel's overall location is praised for its convenience and accessibility.
The hotel's breakfast service stands out as a significant highlight, widely praised for its quality and variety. Guests enjoy the excellent, plentiful offerings of hot items such as eggs, sausages, pancakes and waffles, along with continental choices. The clean organized eating area and the friendly staff contribute to a positive dining experience, despite occasional comments about space and food temperature.
Guest rooms at the hotel are consistently lauded for their cleanliness, spaciousness and comfort. Rooms are well-equipped with amenities like microwaves and refrigerators and are described as quiet, large and comfortable. While some guests noted dated decor or occasional mildew smells, these minor issues are overshadowed by the overall positive feedback on room quality and maintenance.
Cleanliness is a notable strength of the hotel with guests frequently describing the property as immaculate and well-maintained. Daily housekeeping ensures that rooms and common areas remain fresh and clean and the newly renovated facilities add to the modern, comfortable atmosphere.
The hotel's staff receive high accolades for their exceptional customer service. Guests consistently praise the team for being friendly, welcoming and attentive, contributing to a warm and accommodating environment. The staff's efforts to go above and beyond, ensuring cleanliness and attending to guest needs, leave a lasting, positive impression.
The pool and surrounding area are well-regarded, featuring a clean and aesthetically pleasing space with a warm and heated pool. Families, in particular, appreciate the pool area, which also includes a jacuzzi and a clean fitness center, adding to the overall enjoyment of the hotel's amenities.
Lastly, while the beds are generally comfortable with large and cozy mattresses, some guests mentioned issues with pillows being too soft or small and occasional discomfort with the mattresses. However, the majority of reviews highlight the high comfort and quality of the beds.
Overall, the Best Western North Phoenix Hotel offers a commendable stay with its blend of convenient location, excellent breakfast, clean and spacious rooms, friendly staff and well-maintained amenities, making it a favorite among many travelers. Show more
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Categories
Hotel with EV Charging Stations
This hotel provides EV charging stations for its guests.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Queen Room with Two Queen Beds and Sofa BedProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a TV with cable channels, a tea and coffee maker, a sofa, a carpeted floor as well as city views. The unit offers 3 beds.
King Room with Wetbar - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, heating, a TV with cable channels, as well as city views. The unit offers 1 bed.
King Room with Sofa BedFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a TV with cable channels, a tea and coffee maker, a sofa, heating as well as city views. The unit has 2 beds.
King Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, heating, a TV with cable channels, as well as city views. The unit has 1 bed.
King Room with Roll-In Shower - Disability AccessThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
King Room with KitchenetteThe double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Queen Room with Two Queen Beds and Roll-In Shower - Pet Friendly/Disability AccessThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This quadruple room offers heating, a TV with cable channels and city views. The unit has 2 beds.
King Room with Wetbar - Pet FriendlyOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, heating, a TV with cable channels, as well as city views. The unit offers 1 bed.
King Room - Pet FriendlyFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, heating, a TV with cable channels, as well as city views. The unit has 1 bed.
King Room with Roll-In Shower - Pet Friendly/Disability AccessThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
King Room with Sofa Bed - Pet FriendlyProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a TV with cable channels, a tea and coffee maker, a sofa, heating as well as city views. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Nestled in a quiet area, the Best Western North Phoenix Hotel offers a convenient location with easy access to the interstate, making it an ideal base for travelers. Many guests appreciate that it's close to numerous restaurants and shopping centers, providing a variety of dining and retail options. Its proximity to a major freeway and key attractions enhances its appeal for visitors looking to explore the area with minimal hassle.
The overall location is highly regarded with some guests describing it as perfect and fitting for their needs. However, there are mixed feelings about its immediate surroundings. While the hotel is strategically placed right off the highway, making it easy to find and access, a few guests noted that it could be a bit tricky to navigate initially and mentioned its remoteness.
Additionally, a handful of reviews pointed out concerns about the neighborhood, mentioning the presence of a nearby homeless encampment. Despite these minor issues, the predominant sentiment is that the hotel offers a good, convenient location that balances ease of access with proximity to essential amenities.
Breakfast
The breakfast at Best Western North Phoenix Hotel has garnered largely favorable feedback from guests, consistently praised for its quality and variety. Many found the breakfast options to be excellent, plentiful and delicious with several hot items such as eggs, sausage, pancakes and waffles. The offerings include both typical continental choices and hearty, well-prepared meals including biscuits and gravy. The clean and organized eating area further adds to the positive dining experience. While some mentioned that the breakfast area is small and the food occasionally cold, others appreciated the friendly staff and the complimentary aspect of the meal. Overall, the breakfast at this hotel is a significant highlight for guests, contributing positively to their stay.
Rooms
The Best Western North Phoenix Hotel receives high marks for its rooms, consistently praised for their cleanliness and spaciousness. Guests frequently highlight the rooms being very clean, large and comfortable with some noting that the accommodations were even larger than expected. The rooms are well presented and equipped with good amenities such as microwaves and refrigerators.
Many reviews also mention that the rooms are quiet, ensuring a restful stay. Beds are generally described as comfortable, though there are a few mentions of mild discomfort. Despite some comments on a dated look to some rooms or occasional mildew smells, the overall impression is positive with rooms being updated, clean, smoke-free, air-conditioned and well-spaced.
In sum, the Best Western North Phoenix Hotel provides comfortable, clean and spacious accommodations that align well with guest expectations.
Beds
The beds at Best Western North Phoenix Hotel are generally praised for their comfort. Many guests found the beds to be very comfortable with consistent mentions of large and comfy mattresses. However, some reviewers noted issues such as the pillows being a bit soft or small and a few mentioned that their beds were either hard, lumpy or generally uncomfortable. Despite these occasional negative remarks, the majority of guests highlighted the overall comfort and quality of the beds.
Cleanliness
Best Western North Phoenix Hotel excels in maintaining cleanliness, establishing itself as an exceptionally clean and well-maintained facility. Guests frequently praise the hotel and rooms for their immaculate condition, describing the property as very clean, spotlessly clean and even the cleanest hotel they have ever stayed in.
Daily housekeeping ensures the rooms are always fresh and the facilities are described as well-maintained and newly renovated. Guests appreciate the spacious, modern furnishings and the overall comfortable and pleasant atmosphere. The hotel also receives positive comments on cleanliness from the lobby to the dining areas, contributing to a commendable and enjoyable stay.
Moreover, cleanliness extends to all aspects of the hotel experience, including excellent breakfast service and a welcoming, friendly staff that consistently leaves a favorable impression. This meticulous attention to detail ensures guests experience a pristine and comfortable stay throughout their visit.
Staff
The Best Western North Phoenix Hotel has received numerous accolades for its exceptional staff. Guests have consistently praised the team for their outstanding customer service, describing them as friendly, welcoming and attentive. From the gracious greetings upon arrival to the efficient check-in process, the staff's helpful and accommodating attitude leaves a lasting impression. Visitors frequently highlight the staff's politeness and courteousness, noting that they work well together as a team to ensure a positive guest experience. Many have also appreciated the staff's effort to go above and beyond, whether it’s ensuring the cleanliness of rooms and common areas or being attentive to guests' needs. Overall, the hotel's personnel are recognized as a key factor in creating a friendly, calm and comfortable environment for all guests.
Pool
The pool at the Best Western North Phoenix Hotel consistently earns praise for its cleanliness and aesthetics, contributing to a great experience for many guests. Descriptions such as very nice, clean and fantastic are recurrent among the reviews, highlighting a consistently high standard of pool maintenance. The pool area not only looks nice but also stands out as a pleasant and beautiful space with a warm and heated pool, which guests appreciate. The presence of a jacuzzi and the clean fitness center further enhance the amenities. Families particularly find the pool area enjoyable with kids having a great time. Overall, the pool and its surrounding area are well-regarded features of this hotel.
Yes, Best Western North Phoenix Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Best Western North Phoenix Hotel.
Yes, Best Western North Phoenix Hotel welcomes dogs.
No, parking facilities aren't available at Best Western North Phoenix Hotel.