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Hampton Inn Phoenix - Biltmore

Phoenix , 2310 East Highland Avenue (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hampton Inn Phoenix - Biltmore is an excellent choice for travelers looking for a comfortable and convenient stay. The hotel boasts a great location with easy access to shopping and dining options as well as attractions. Guests appreciate the large, clean and updated rooms, which are well-maintained by the housekeeping staff. The breakfast is also a highlight with a variety of tasty options available and attentive breakfast staff. The hotel's pool and hot tub are well-maintained and offer a relaxing atmosphere. The friendly and helpful staff receive high praise from guests with many going above and beyond to ensure guests have an enjoyable stay. While some guests reported room cleanliness issues, the majority of guests found the hotel to be spotless and fresh. Overall, the Hampton Inn Phoenix - Biltmore offers exceptional value for its price and exceeds expectations.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

King Room Offering free Wi-Fi, this air-conditioned room features a flat-screen cable TV, a work desk, a microwave, a refrigerator and a coffee maker.

Queen Room with Two Queen Beds - Non-Smoking Offering free Wi-Fi, this air-conditioned room features a flat-screen cable TV, a work desk, a microwave, a refrigerator and a coffee maker.

King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking This mobility and hearing accessible room features an accessible bath tub and a visual alarm and notification devices for the doorbell or door knock and incoming phone calls. Free Wi-Fi, a microwave, refrigerator, an HDTV, coffee maker, ironing facilities, and easy to operate alarm clock/radio are included. A work desk and lap desk are also provided.

Small King Room - Non-Smoking Offering free WiFi, this air-conditioned room features a flat-screen cable TV and a work desk. A microwave, a refrigerator and a coffee maker are also included.

King Suite This suite features a living room, a small refrigerator and a microwave. A sofa bed is also included.

Executive King Suite This suite features a living room, a small refrigerator and a microwave. A sofa bed is also included.

Queen Room - Non-Smoking Offering free Wi-Fi, this air-conditioned room features a flat-screen cable TV, a sofa bed and a work desk. A microwave, a refrigerator and a coffee maker are also included.

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking Offering free WiFi, this air-conditioned room features a flat-screen cable TV and a work desk. A microwave, a refrigerator and a coffee maker are also included.

About Hampton Inn Phoenix - Biltmore

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Guest Reviews

8.1

Very Good

Location

Located in an upscale area near the highway, the Hampton Inn Phoenix - Biltmore boasts of a convenient and ideal location for travelers. With a plethora of good restaurants and great shopping options nearby, guests have found the location to be perfect for their needs. The outside of the hotel looks wonderful and the quiet location ensures a peaceful stay. For those visiting family or attending events, the proximity to their loved ones and venues has been highly appreciated. Additionally, the hotel is within walking distance to a shopping area, great restaurants and the Biltmore mall. Not far from main attractions and a short ride to downtown, Scottsdale, airport and Tempe, the central location is ideal for exploring the city. Overall, the location of this hotel is excellent and suited to the varied needs of travelers.

Breakfast

If you're searching for a hotel with a delicious breakfast included, the Hampton Inn Phoenix - Biltmore is a great option. Many guests raved about the large, clean and updated rooms with breakfast offered every morning. With a variety of options and a nice selection, the breakfast was generally considered good, tasty and well-presented. Guests particularly enjoyed the omelets, sausage and waffles and there were lots of choices available. The breakfast staff were excellent and service was quick with every item available without waiting or running out. Even the breakfast room was cozy and inviting. While some guests thought the breakfast was mediocre, most guests couldn't resist the delicious, hot and fresh options. The hotel also offers grab-and-go options for guests who need to leave early or don't want to dine at the hotel. Though some guests criticized the hotel staff for being rude, the breakfast itself seemed to be the highlight of many guests' stays. Overall, if you're looking for a hotel with a nice breakfast included, the Hampton Inn Phoenix - Biltmore is a great location clean and has an awesome breakfast.

Rooms

The Hampton Inn Phoenix - Biltmore rooms are a favorite among guests with large, clean and comfortable spaces. The bedrooms are contemporary and recently updated with comfortable beds and ample size. The staff receives high praise for keeping the rooms spotless and well-maintained. Some guests note minor housekeeping issues, but the majority were pleased with the size and upkeep of the spacious rooms. Others appreciated the quietness and privacy of the well-maintained rooms. The bathrooms were also a highlight with some guests noting extra-large size and others mentioning the sink outside the bathroom. While some guests noted minor cosmetic issues, such as outdated decor or minor maintenance, they didn't detract from the overall quality of the rooms. With comfortable beds, clean linens and effective air conditioning, guests are sure to have an enjoyable stay.

Beds

Travelers staying at Hampton Inn Phoenix - Biltmore can rest easy knowing they will have a comfortable night's sleep. Multiple reviewers raved about the comfort of the beds, some even saying they didn't want to get up in the morning because they were so comfortable. The beds are described as both extremely and super comfortable with reviewers noting that they were clean and cozy. One review did mention an uncomfortable bed, but this appears to be an outlier. Most reviews focused on the consistently comfortable and clean beds.

Cleanliness

The Hampton Inn Phoenix - Biltmore boasts beautifully clean facilities, as well as friendly and helpful staff. Guests appreciated the cleanliness of their rooms and the grounds with some describing the hotel as spotless and extremely fresh. The pool and hot tub were also praised for their exceptional cleanliness. However, a few guests reported issues with lack of cleanliness in their rooms, such as musty smells and hairs on the bed. Nonetheless, the majority of guests found the hotel to be clean and comfortable with convenient proximity to appointments.

Staff

The staff at Hampton Inn Phoenix - Biltmore received many positive reviews from guests. Many described the staff as friendly, amazing, exceptional and helpful. Guests appreciated the ready smiles and welcoming nature of the staff, as well as their willingness to go above and beyond. Some guests even named specific staff members who made their stay particularly enjoyable, such as Paula and Gabriela. The staff's customer service was described as excellent, accommodating and respectful. Unfortunately, a small number of guests had negative interactions with the staff, but these instances were rare exceptions. Overall, the majority of guests had a great experience with the friendly and helpful staff at this hotel.

Pool

Guests at the Hampton Inn Phoenix - Biltmore have praised the hotel's pool and hot tub, describing them as exceptionally clean and the outdoor pool is conveniently located right in front of the hotel. Although some guests did not use the pool, many enjoyed its relaxing atmosphere and appreciated the heated feature. Others highlighted the pleasant outdoor area surrounding the pool. Breakfast was also a hit with visitors with mentions of the waffle maker adding to the experience. However, some parents may find the pool and surrounding area less suitable for young children. Overall, the pool received positive feedback from guests.

4 Star

The Hampton Inn Phoenix - Biltmore proves to be a comfortable and exceptional stay for travelers visiting the area. With a great location and well-run facilities, guests are able to relax and enjoy their trip without any worries. The hotel offers great value for the price and a friendly staff that provides exceptional service. While it may seem like your average Hampton Inn, this hotel exceeded expectations and left guests feeling happy with their choice of stay. Overall, a very nice place to stay for a relaxing, convenient and comfortable experience.

Yes, Hampton Inn Phoenix - Biltmore has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hampton Inn Phoenix - Biltmore.

Yes, Hampton Inn Phoenix - Biltmore welcomes dogs.

No, parking facilities aren't available at Hampton Inn Phoenix - Biltmore.

Yes, Hampton Inn Phoenix - Biltmore has a gym.

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