Phoenix, 77 E Polk St33.45213,-112.072922(Show on Map)
8.7
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hampton Inn & Suites Phoenix Downtown is lauded for its prime location in the heart of Phoenix, making it an ideal choice for both leisure and business travelers. Guests appreciate the proximity to major attractions like Footprint Arena, Chase Field and the convention center, as well as various dining options ranging from restaurants to fast food chains. The location's walkability and access to the metro line add to its convenience, especially for art enthusiasts, concert-goers and sports fans.
The complimentary breakfast receives high praise for its quality, variety and the attentive service of the staff. Guests applaud the great selection of hot and cold items, especially the waffles, making breakfast a delightful and valuable aspect of their stay.
Rooms at the hotel are frequently complimented for being clean, spacious and comfortable. Visitors find them modern and well-appointed with updated showers and bathrooms adding to the appeal. The quiet and beautifully designed rooms offer great value, contributing to a restful and enjoyable stay.
Cleanliness is a consistent highlight with guests noting spotless facilities and well-maintained rooms. The friendly and helpful staff further enhance the positive experience, providing excellent customer service that makes each guest feel welcome and cared for.
While the hotel excels in many areas, parking receives mixed feedback due to its high cost and occasional logistical challenges. Valet parking, though secure, is expensive and the limited parking options in the area sometimes necessitate public or street parking.
Finally, the beds are generally praised for being comfortable, although there are occasional comments about them being too firm or small for some guests. Overall, Hampton Inn & Suites Phoenix Downtown offers a clean, comfortable and convenient stay with exceptional hospitality, though the parking situation may require careful consideration.
Categories
Sustainability Journey
This hotel is listed among green hotels in Phoenix. It has implemented practices aimed at reducing its environmental footprint.
Gym
This hotel has a fitness center that provides essential equipment for a basic workout. It’s suitable for guests looking to maintain a simple fitness routine.
3 Star
This hotel offers comfortable accommodations and is centrally located. It provides a reliable experience with essential amenities suitable for both business and leisure travelers, including free breakfast and a fitness center.
Parking
Golf
Honeymoon
Family
Dog Friendly
Business
Accessible
Room Types
King Studio Suite - Non-SmokingThe spacious studio provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV. The unit offers 2 beds.
King Studio Suite with Picture Window - Non SmokingThe spacious air-conditioned studio features a TV, a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.
King Studio Suite with Sofa Bed - Hearing Access/Non-SmokingThe spacious studio features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a TV. The unit has 2 beds.
King Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV. The unit has 1 bed.
King Room - Hearing Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, a safe deposit box and a TV. The unit has 1 bed.
King Room with Sofa Bed - Non-SmokingThe quadruple room is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit has 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThis quadruple room has air conditioning, a tea and coffee maker and a TV. The unit has 2 beds.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingThis quadruple room has air conditioning, a tea and coffee maker and a TV. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThis quadruple room has air conditioning, a tea and coffee maker and a TV. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Review Summaries
Location
Nestled in the heart of Phoenix Downtown, Hampton Inn & Suites boasts a stellar location making it an ideal choice for visitors. The hotel's central position provides easy access to a variety of attractions and amenities. Guests appreciated the close proximity to the Footprint Arena, Chase Field and the convention center, making it convenient for both leisure and business travelers. The area is surrounded by numerous restaurants, bars and fast food chains, ensuring that dining options are abundant and easily accessible.
Art enthusiasts found the hotel's proximity to the Art Museum particularly appealing, while concert-goers and sports fans enjoyed being near major event venues. With most downtown attractions within walking distance, the location is praised for its walkability. Access to the metro line further enhances the convenience for guests looking to explore more of the city.
For those attending events at the nearby university or needing quick access to the business district, the hotel's location is deemed very convenient. The clean and well-maintained property adds to the overall positive experience, making Hampton Inn & Suites Phoenix Downtown a favorable choice for those wanting to stay right in the midst of the vibrant downtown area.
Breakfast
The breakfast experience at Hampton Inn & Suites Phoenix Downtown consistently receives high praise from guests. Many describe the breakfast as great, excellent and delicious, underscoring a positive dining experience. The selection is often highlighted with phrases like great breakfast options, great selection of food for breakfast and sumptuous breakfast with many choices. Guests appreciate the variety offered, from hot and cold items to a dedicated buffet.
The complimentary aspect is also well-received, adding value to the stay. Exceptional staff support at breakfast is frequently noted, making the meal even more enjoyable. Specific mentions of quality items, such as especially good waffles, add to the overall positive sentiment.
Despite some comments about the use of plastic cutlery and a preference for more variety, the general consensus is that the breakfast is a definite perk. Overall, the breakfast at Hampton Inn & Suites Phoenix Downtown stands out for its quality, variety and the attentive service provided.
Rooms
The rooms at Hampton Inn & Suites Phoenix Downtown consistently impress with their cleanliness, comfort and spaciousness. Guests frequently describe the rooms as immaculate, tidy and nicely sized. The modern and well-appointed rooms feature updated showers and modern bathrooms that add to the appeal. Many reviews highlight the comfortable beds and amazing pillows, ensuring a restful night's sleep. The rooms are not only beautiful and quiet but also offer great value, according to several positive comments. With a focus on cleanliness, comfort and amenities, Hampton Inn & Suites Phoenix Downtown provides an excellent accommodation choice in Phoenix.
Beds
The beds at Hampton Inn & Suites Phoenix Downtown generally receive praise for their comfort. Many guests describe the beds as comfy, very comfortable and super comfy. Some highlighted that the bed and pillows were amazing with one review specifically noting that the bed was so comfortable they didn't want to get out of it. However, there are mixed opinions with a few mentions of beds being a little stiff, firm or too small. Despite these few negative comments, the majority consensus indicates that guests found the beds to be of high quality and a relaxing part of their stay.
Cleanliness
The Hampton Inn & Suites Phoenix Downtown consistently impresses guests with its high standards of cleanliness. Reviews highlight the spotless facilities and well-maintained rooms which contribute to a comfortable stay. Many visitors compliment the very clean, beautifully appointed suites and commend the superbly clean and comfortable environment throughout the hotel. Guests also appreciate the clean and big rooms, finding them both inviting and accommodating. The staff is frequently described as friendly, adding to the overall positive experience. The property's strategic location further enhances its appeal. Overall, the emphasis on cleanliness and comfort makes this hotel a standout choice for travelers visiting Phoenix.
Staff
The Hampton Inn & Suites Phoenix Downtown is frequently praised for its exceptional staff, who are consistently described as friendly, helpful and accommodating. Guests consistently highlight the excellent customer service provided by the front desk team and commend the overall friendliness of every staff member encountered. The hotel environment is noted as clean and comfortable, further enhanced by the staff's dedication to making each guest's stay enjoyable. The combination of high-quality service and a pleasant, modern setting makes this location a standout choice for travelers seeking both comfort and stellar hospitality.
Parking
Parking at the Hampton Inn & Suites Phoenix Downtown has received mixed feedback from guests. While the availability of valet parking ensures safety and convenience, it comes with a significant cost. Guests have highlighted the high daily charges with some expressing surprise at the additional expense and the expectation of gratuity. The parking fees range as high as $70 per day, which can be a substantial addition to the accommodation costs.
Limited parking options in the area add to the challenge, often pushing guests to resort to public or nearby street parking, which may involve further walking. Some visitors found the valet service slow at times and felt the lack of a dedicated parking garage inconvenient. Despite these issues, the assurance of a safe parking environment was a positive note for many. Overall, while parking at the hotel ensures security, its high cost and occasional logistical challenges are notable considerations for future guests.
FAQ
No, Hampton Inn & Suites Phoenix Downtown doesn't have any pool.
No, a spa isn't available at Hampton Inn & Suites Phoenix Downtown.
Yes, Hampton Inn & Suites Phoenix Downtown welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites Phoenix Downtown.
Yes, Hampton Inn & Suites Phoenix Downtown has a gym.
