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Summary of reviewsHoliday Inn Express & Suites - Phoenix - Airport North by IHG, offers an excellent stay for travelers with a particularly convenient location near Phoenix Sky Harbor Airport. This ease of accessibility has garnered high praise, making it a strategic choice for both business and leisure travelers. The proximity to major freeways, business centers and attractions like Arizona State University and the Desert Botanical Garden enhances its appeal. Despite being in an urban setting, the area remains quiet, providing a comfortable and restful stay. The hotel also offers a free shuttle service to the airport, boosting convenience for guests catching early flights.
The complimentary breakfast stands out for its variety, quality and taste. Guests commend the clean and well-maintained breakfast area along with the friendly and patient staff. Notable features include a popular pancake maker and all-day coffee availability. While some guests desired additional options, the overall feedback on breakfast greatly enhances the guest experience.
The rooms are repeatedly praised for being exceptionally clean, spacious and comfortable, featuring modern decor and effective soundproofing. Thoughtful room amenities and excellent maintenance ensure a positive experience, complemented by spotless bathrooms and well-organized facilities.
Guests emphasize the hotel’s impressive cleanliness, consistently noting the pristine condition of various areas, including the lobby, gym and pool. The thorough housekeeping services ensure a fresh and sanitized environment, contributing significantly to guest satisfaction.
The staff at Holiday Inn Express & Suites - Phoenix - Airport North receive high accolades for their friendliness, helpfulness and professional demeanor. The welcoming atmosphere created by the team, especially during check-in, is frequently mentioned. The front desk and shuttle service staff are highlighted for their efficiency and courteous nature, ensuring smooth transitions for travelers.
The hotel also earns positive reviews for its internet services with many guests noting reliable and high-speed Wi-Fi. While there are isolated mentions of network issues, the overall internet experience is commendably robust.
The fitness center is highly regarded, featuring clean, high-quality equipment and contributing positively to guest experiences. Additional amenities like an EV charger and a mini-mart further enhance convenience for travelers.
Comfortable beds are a notable mention, providing a restful stay with many guests appreciating the spaciousness and cleanliness of the rooms. Despite occasional comments about the firmness of the beds, the general consensus reflects satisfaction with the overall room comfort.
As a three-star accommodation, the hotel is praised for exceeding expectations with clean and comfortable rooms, friendly staff and good value. This, combined with the hotel's location and amenities, makes it a reliable choice for both leisure and business travelers. The positive reviews regarding breakfast, gym and business facilities further position it as a top-tier choice for visits to Phoenix. Show more
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Categories
3-Star Hotel
This hotel offers comfortable accommodations and a complimentary breakfast, along with an outdoor pool. Its proximity to the airport makes it ideal for travelers.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard King Room with Walk-In ShowerThis room includes a refrigerator, microwave and Keurig® coffee maker.
Standard King Room with Extra Floor SpaceThis room includes a refrigerator, microwave and Keurig® coffee maker.
Standard Room with Two Queen BedsThis room includes a refrigerator, microwave, sofa bed and Keurig® coffee maker.
Standard RoomThis room includes a refrigerator, microwave and Keurig® coffee maker.
King Suite with Sofa BedThis room includes a refrigerator, microwave and Keurig® coffee maker.
Queen Suite with Two Queen Beds and Sofa BedThis room includes a refrigerator, microwave, sofa bed and Keurig® coffee maker.
Standard King Room - Communications AccessibleThis room includes a refrigerator, microwave and Keurig® coffee maker.
Deluxe King Room - Hearing Accessible This room includes a refrigerator, microwave and Keurig® coffee maker.
Standard Queen Room with Two Queen Beds and Mobility Accessible TubThis room includes a refrigerator, microwave and Keurig® coffee maker.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
King Studio with Accessible Roll In Shower - Non-SmokingThis air-conditioned studio is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
King Suite with Mobility Accessible Roll-In ShowerThis air-conditioned suite includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Queen Suite with Hearing Accessibility - Non-SmokingThis air-conditioned suite includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Suite
Guest Reviews
9.0
Excellent
Location
Located conveniently near Phoenix Sky Harbor Airport, the Holiday Inn Express & Suites - Phoenix - Airport North offers exceptional accessibility for travelers. Guests consistently praise the hotel for its excellent, centralized location, ideal for quick and easy airport access. The proximity to major freeways, local business centers and Arizona State University makes it a strategic choice for both business and leisure travelers. Despite its urban settings, the area remains relatively quiet, providing a comfortable and restful stay.
The hotel’s advantageous position is complemented by its clean, spacious rooms and modern facilities with guests noting amenities such as coffee stations, updated furnishings and a good variety of breakfast options. In addition to the airport, its closeness to dining options, grocery stores and the Desert Botanical Garden adds to its appeal. The presence of a free shuttle service to the airport further enhances convenience for those catching flights.
While some guests pointed out that the immediate area lacks abundant dining options, the overall consensus highlights the location as a perfect stopover for airport travel and business needs, offering a blend of comfort, modernity and accessibility at a very good price point.
Breakfast
Guests at the Holiday Inn Express & Suites - Phoenix - Airport North consistently commend the breakfast offerings. The complimentary breakfast receives high praise for its variety, quality and taste with many describing it as delicious, fulfilling and featuring a good selection. The buffet-style breakfast stands out as a notable feature with some guests highlighting specific items like the popular pancake maker and all-day coffee availability. The breakfast area is frequently described as clean and well-maintained.
The staff's friendliness and patience with the breakfast service are also appreciated. Although the breakfast generally meets guests' expectations, a few mentioned the desire for additional options and extended serving times. Despite some minor criticisms regarding limited choices and individual disappointments, the overwhelmingly positive feedback suggests that the breakfast at this hotel significantly enhances the overall guest experience.
Rooms
Travelers consistently praise the rooms at the Holiday Inn Express & Suites - Phoenix - Airport North by IHG. Guests describe the rooms as exceptionally clean, spacious and comfortable, featuring modern and tasteful decor. Many appreciate the large size of the rooms and the comfortable beds, leading to a restful stay. The room darkening shades and effective soundproofing further contribute to a quiet and peaceful environment. The bathrooms are notably clean and well-maintained, complementing the overall positive experience.
Rooms are described as well-equipped with convenient amenities and thoughtfully designed to accommodate luggage and personal items efficiently. The hotel is noted for its excellent maintenance with facilities that appear new and fresh. The generous breakfast and friendly, helpful staff add to the overall satisfaction. Additionally, guests highlight the convenience of free parking and an airport shuttle, enhancing the hotel's appeal for both business and leisure travelers.
Beds
The Holiday Inn Express & Suites - Phoenix - Airport North by IHG, boasts an impressive array of positive feedback regarding the comfort and quality of its beds. Guests consistently highlight the beds as super comfortable, well-fitted and extremely cozy, contributing to a restful stay. Many reviews praised the clean and cozy atmosphere of the rooms, mentioning that the overall room experience was enhanced by the top-notch bed comfort. Despite a few comments about firmness and occasional wear, the general consensus reflects satisfaction with the spaciousness and cleanliness of the accommodations. The hotel also garners appreciation for its well-maintained facilities, friendly staff, convenient shuttle service and delicious breakfast, making it a well-rounded option for travelers seeking comfort and quality during their stay.
Cleanliness
Featuring an impressively consistent emphasis on cleanliness across numerous guest reviews, the Holiday Inn Express & Suites - Phoenix - Airport North by IHG, stands out for its pristine conditions. Visitors frequently commend the hotel for its very clean and comfortable rooms, which are described as modern, well-organized and well-maintained. The property’s location, close to the airport, adds to its convenience and the overall cleanliness extends to all areas including the lobby, gym and pool. Many guests highlight the immaculate state of their accommodations, often mentioning spotless rooms, fresh looks both inside and out and thorough housekeeping services that ensure everything is sanitized and orderly. Additionally, the hotel grounds and facilities are consistently kept in top-notch condition, contributing to a positive and comfortable stay for all travelers.
Staff
A review of the staff at Holiday Inn Express & Suites - Phoenix - Airport North by IHG, reveals a remarkably positive experience for many guests. The staff consistently receive high praise for being friendly, helpful and professional. Reviews frequently highlight the warm and welcoming atmosphere created by the team, particularly noting the enthusiastic and attentive check-in process. Many guests appreciated the swift and effective responses from the staff with several noting that their requests, such as fresh towels or refills of coffee and omelets, were promptly addressed without even having to ask.
The front desk team was specifically commended for their courteous and accommodating nature, always ready to assist with a smile. Guests found them to be knowledgeable and efficient, making the check-in and check-out processes a breeze. The team also stands out for their ability to offer support in the business center and provide proactive assistance, contributing to a seamless and pleasant stay.
Shuttle service, a notable amenity, was mentioned for its promptness and reliability with staff effectively coordinating details and ensuring smooth transitions for guests arriving or departing early in the morning.
In summary, the reviews paint a picture of an exceptionally well-run hotel with a staff that truly goes above and beyond to ensure guests feel welcome, comfortable and well-cared for throughout their stay.
Wi-Fi
Travelers opting to stay at the Holiday Inn Express & Suites - Phoenix - Airport North can expect a commendable internet experience. Many guests have highlighted the excellent Wi-Fi connectivity and high-speed internet, noting that the Wi-Fi is not only of high quality but also quite easy to access. Descriptions such as good Wi-Fi, strong connection and no Wi-Fi issues are recurrent, illustrating consistent reliability. Some guests even mentioned the internet speed was above par, making it suitable for streaming and work-related tasks. However, there were isolated mentions of network problems and difficulty using the TV for streaming services like Netflix, which might suggest occasional hiccups. Overall, the Wi-Fi experience at this hotel receives positive reviews from numerous guests.
Gym
Holiday Inn Express & Suites - Phoenix - Airport North boasts a well-equipped fitness center that has received consistent praise from guests. Described as clean and featuring high-quality equipment, the gym provides everything needed for a solid workout. Guests have frequently highlighted the excellent and high-quality nature of the fitness facilities, noting their satisfaction with the wide range of equipment available. Additionally, the presence of an EV charger and a mini-mart on site adds convenience for those looking to maintain their workout routines while enjoying extended amenities. Overall, the gym facilities at this location are highly regarded and contribute positively to guests' experiences.
3 Star
The Holiday Inn Express & Suites - Phoenix - Airport North by IHG, has garnered praise for meeting network standards while maintaining a relatively new condition. Cleanliness and an excellent location close to the airport and dining options are frequently highlighted. Guests commend the combination of tidy, comfortable rooms and a friendly, helpful staff. The hotel is noted for its great value as a three-star accommodation, particularly with features such as a comfortable bed, ample pillows and easy parking, which contribute to a pleasant and quiet stay.
The complimentary breakfast receives consistent acclaim for its quality, standing out among many hotels. Guests find the suites spacious and well-maintained with easy-to-access wifi and abundant towels. Overall, the hotel meets and often exceeds expectations for both leisure and low-key business needs, making it a reliable choice for travelers.
Business
The 'Holiday Inn Express & Suites - Phoenix - Airport North by IHG' comes highly recommended for business travelers. Located conveniently near the Phoenix airport, the hotel offers an ideal spot for both short business trips and extended stays. The facility presents a new, clean appearance and operates a professionally maintained business center, making it a reliable choice for those needing quick access to business services.
The gym facilities are consistently praised, deemed perfect for business travelers seeking to maintain their fitness routines during their stay. Guests appreciate the comfortable and high-quality environment of the hotel, emphasizing its suitability for business meetings and other professional needs.
With great services such as airport shuttles and complimentary breakfast, along with quick and efficient check-ins, the hotel ensures a smooth and hassle-free experience. In addition, guests noted the quality of the bedding, making it one of the best in its price category. Overall, the 'Holiday Inn Express & Suites' proves to be a top-tier choice for business visits to Phoenix.
Yes, Holiday Inn Express & Suites - Phoenix - Airport North by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites - Phoenix - Airport North by IHG.
No, Holiday Inn Express & Suites - Phoenix - Airport North by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites - Phoenix - Airport North by IHG.
Yes, Holiday Inn Express & Suites - Phoenix - Airport North by IHG has a gym.