Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Mainstay Inn in Phoenixville receives high praise for its prime location in the heart of downtown, offering guests easy access to dining, breweries, and local events. The vibrant surrounding area and friendly neighborhood make it an ideal choice for both leisure and business travelers. The historic charm of the building adds character to the stay, though the rooms are noted to be small due to the building's age. Guests appreciate the cleanliness of the rooms, which are meticulously maintained, contributing to a cozy atmosphere. The staff at Mainstay Inn are commended for their exceptional hospitality, with numerous reviews highlighting their friendliness, warmth, and helpfulness, enhancing the overall guest experience.
Although the rooms lack modern conveniences such as elevators, visitors who value character and charm find the accommodations to be a comfortable base for exploring Phoenixville. The beds receive mixed reviews, with many guests finding them comfortable, although some guests noted inconsistencies in mattress firmness and quality. Overall, the Mainstay Inn impresses with its welcoming atmosphere, outstanding staff, and convenient downtown location, making it a commendable choice for those seeking a blend of historical charm and modern convenience. Show more
Read review summaries for all categories
Inn with Free Wi-Fi
Cheap Inn
Room Types
Guest Reviews
7.3
Good
Location
Nestled in the vibrant town of Phoenixville, the Mainstay Inn boasts an enviable position in the heart of downtown. Guests consistently praise its prime location, describing proximity to excellent dining options, craft breweries, and coffee shops as a significant highlight. Situated on the city's main commercial artery, the inn offers convenient access to all downtown venues and is perfect for attending local events. The surrounding neighborhood is lively and friendly, making it an ideal base for both leisure and business travelers. With the Inn's location, visitors can easily explore the charming townscape of Phoenixville, with Bridge Street visible right outside many windows. The accessibility to walking areas and the bustling hub of activity further adds to the appeal, providing a perfect blend of convenience and comfort. The friendly staff complement the superb location, ensuring guests feel comfortable and well taken care of during their stay. With limited free parking available, travelers will find the Mainstay Inn a welcoming choice that puts them right in the midst of everything Phoenixville has to offer.
Rooms
Nestled in an older building that speaks to its historic charm, Mainstay Inn offers a mix of cozy and clean accommodations that are particularly suitable for short stays. Guests noted that while the rooms tended to be on the smaller side, this was expected given the age of the building, and the functionality of the space was appreciated. Cleanliness appears to be a strong point, with many guests finding their rooms to be spotless. However, some aspects of the rooms could use attention, such as occasional plumbing issues and the condition of the walls which could benefit from a refresh. The absence of an elevator might pose a challenge for some visitors, but those who appreciate character over modern amenities find it a worthwhile stay. Despite these drawbacks, the accommodations provide a comfortable home base for exploring the town, especially for those who are accepting of an older and more quaint ambiance. However, guests visiting on weekends should be prepared for some noise from nearby nightlife.
Beds
The Mainstay Inn offers a mixed experience when it comes to the comfort of its beds. Many guests found the beds to be very comfortable, contributing to a good night's sleep. However, the comfort level appears inconsistent, as some found the mattresses a bit too soft or quite hard. A few visitors noted the beds potentially being outdated, with springs making their presence felt. There were mentions of stained mattresses, which may concern some travelers. Overall, while many guests enjoy the comfortable beds, others have had varied experiences, suggesting room for improvement in maintaining bed quality.
Cleanliness
Mainstay Inn impresses guests with its commitment to cleanliness, reflected in numerous reviews highlighting the immaculate state of the rooms. Visitors frequently describe the spaces as very clean, clean and comfy, and clean and quiet, contributing to a cozy and comfortable experience. This dedication is further complemented by prompt housekeeping services that maintain the high standards of cleanliness daily. Guests appreciate the quiet ambiance paired with consistently clean rooms, enhancing the overall comfort of their stay. Additionally, the presence of a restaurant downstairs adds to the convenience without detracting from the cleanliness within the rooms. However, there are occasional inconsistencies noted, such as unclean floors and unusual odors affecting some stays. Despite these issues, Mainstay Inn's friendly staff and commitment to ensuring a clean environment leave a positive impression on most guests, making it a commendable choice for travelers seeking comfort and cleanliness.
Staff
The Mainstay Inn is consistently praised for its exceptional hospitality, making it stand out as a welcoming retreat. The staff earns high marks across the board for their friendliness, warmth, and helpful nature. From the moment guests arrive, they are greeted by a great hostess, setting a positive tone for their stay. The front desk staff is noted for being knowledgeable, super friendly, and inviting, ensuring that guests feel right at home. Numerous reviews emphasize the amazing and accommodating service provided by the entire team, with particular commendation for their kindness and hardworking attitude. Even minor issues, such as rooms not being fully prepared upon arrival, were quickly addressed with a level of politeness and helpfulness that reassured guests. Whether it’s the responsive receptionist or the wonderful lady at the front desk, every staff member contributes to an experience that many feel is worth returning for. The focus on customer service is evident, making the Mainstay Inn a reliable choice for travelers seeking a warm and welcoming environment.
No, Mainstay Inn doesn't have any pool.
No, a spa isn't available at Mainstay Inn.
No, Mainstay Inn doesn't allow dogs.
No, parking facilities aren't available at Mainstay Inn.