Central Plaza Hotel
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Summary of reviewsCentral Plaza Hotel excels in its prime central location, making it an ideal base for exploring the city's main attractions, shops, restaurants and historic sites. Guests effortlessly navigate the area thanks to its proximity to the cable car, train station and other major points of interest. The panoramic city views from upper floors add to the charm, while the surprisingly quiet environment despite the bustling central location is highly appreciated.
The hotel's breakfast receives mixed reviews but generally gets high marks for its variety, local products and pleasant service. The breakfast environment is enjoyable with options to dine on the terrace and an extended service period. Yet, inconsistency in food quality and replenishment suggest an area needing improvement.
Dinner services, however, are a significant drawback with frequent restaurant closures and limited dining options. Guests often have to seek alternatives nearby, although these are conveniently located and well-recommended by the hotel's reception staff.
Rooms at the Central Plaza Hotel are praised for their cleanliness, spaciousness and modern amenities. Guests particularly appreciate the substantial room size, comfortable beds and daily cleaning services, despite occasional minor maintenance issues and calls for updates in certain areas.
Service quality shines through the hotel's staff, described consistently as friendly, professional and attentive. The reception team, in particular, receives high praise for their efficiency and courteousness, significantly enhancing the guest experience.
Free wifi is appreciated, albeit with mixed reliability and the hotel offers ample free parking, described as spacious and conveniently located. This adds to the overall value and ease of the stay.
Family-friendly amenities make the hotel a good choice for short family vacations, though improvements in accommodating young children and family needs are suggested.
The beds at Central Plaza Hotel are a highlight, frequently described as large, comfortable and providing a restful night’s sleep, although some guests note minor issues with pillows and mattresses.
Despite its four-star rating, the hotel encounters mixed feelings about living up to that standard. Some guests find it to be an excellent four-star experience, while others criticize the breakfast quality, room sizes and perceived lack of four-star amenities, feeling that the overall experience doesn't align with expectations.
Overall, Central Plaza Hotel has many attractive qualities, particularly its central location, cleanliness, friendly staff, comfortable rooms and ample parking. However, improvements in dining services, wifi reliability and breakfast consistency could enhance guest satisfaction to better meet the four-star expectations.
Categories
The hotel's breakfast receives mixed reviews but generally gets high marks for its variety, local products and pleasant service. The breakfast environment is enjoyable with options to dine on the terrace and an extended service period. Yet, inconsistency in food quality and replenishment suggest an area needing improvement.
Dinner services, however, are a significant drawback with frequent restaurant closures and limited dining options. Guests often have to seek alternatives nearby, although these are conveniently located and well-recommended by the hotel's reception staff.
Rooms at the Central Plaza Hotel are praised for their cleanliness, spaciousness and modern amenities. Guests particularly appreciate the substantial room size, comfortable beds and daily cleaning services, despite occasional minor maintenance issues and calls for updates in certain areas.
Service quality shines through the hotel's staff, described consistently as friendly, professional and attentive. The reception team, in particular, receives high praise for their efficiency and courteousness, significantly enhancing the guest experience.
Free wifi is appreciated, albeit with mixed reliability and the hotel offers ample free parking, described as spacious and conveniently located. This adds to the overall value and ease of the stay.
Family-friendly amenities make the hotel a good choice for short family vacations, though improvements in accommodating young children and family needs are suggested.
The beds at Central Plaza Hotel are a highlight, frequently described as large, comfortable and providing a restful night’s sleep, although some guests note minor issues with pillows and mattresses.
Despite its four-star rating, the hotel encounters mixed feelings about living up to that standard. Some guests find it to be an excellent four-star experience, while others criticize the breakfast quality, room sizes and perceived lack of four-star amenities, feeling that the overall experience doesn't align with expectations.
Overall, Central Plaza Hotel has many attractive qualities, particularly its central location, cleanliness, friendly staff, comfortable rooms and ample parking. However, improvements in dining services, wifi reliability and breakfast consistency could enhance guest satisfaction to better meet the four-star expectations.
Hotel for Honeymoon
Located in the heart of Piatra Neamt, this hotel is praised for its modern amenities, central location, and elegant ambiance, making it ideal for a romantic honeymoon. It features spacious rooms, a fitness center, and a restaurant serving local cuisine.
Family Friendly Hotel
This hotel is family-friendly and offers comfortable rooms and a welcoming atmosphere. Its central location in Piatra Neamț allows for easy access to local attractions. It also has a restaurant suitable for families.
Dog Friendly Hotel
This hotel is pet-friendly and offers free parking. It is centrally located making it easy to explore the city with your dog.
Business Hotel
This 14-story hotel offers 4 conference rooms, a business center, and free Wi-Fi. Each of the 155 rooms includes a laptop-friendly workspace. The hotel also features two restaurants, a wine cellar, and a bar.
Accessible Hotel
Central Plaza Hotel offers wheelchair access to common and public areas, wheelchair-accessible parking on site, and a lift.
Hotel with EV Charging Stations
This hotel features two Type 2 EV charging stations with a power output of up to 22 kWh, located in the parking lot and exclusively available for hotel guests.
4-Star Hotel
Located in the city center of Piatra Neamț, it offers elegantly furnished, air-conditioned rooms with free Wi-Fi. The hotel features a restaurant, bar/lounge, and a coffee shop/cafe. Guests have praised its central location, cleanliness, and helpful staff.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Guest Reviews
Central Plaza Hotel boasts a prime position in the heart of the city, winning numerous accolades for its superb location. Guests frequently highlight its ultra-central position, making it an ideal base for exploring the city's main attractions, shops, restaurants and the historic center. The hotel is conveniently situated near the cable car, gondola, train station and popular sites like the Royal Court and Christmas Market.
Many reviews emphasize the hotel's accessibility with ample parking and walking distance to most points of interest, enabling visitors to easily navigate without needing to use their cars. The panoramic city views from the upper floors add an extra charm to the stay, coupled with mention of quiet surroundings despite the central location.
Overall, the location of Central Plaza Hotel is a recurring theme of praise, positioning it as a top choice for travelers seeking a well-connected and picturesque spot in the city center.
The reviews for the breakfast at Central Plaza Hotel show a wide range of opinions, from extremely positive to highly critical. On the positive side, many guests appreciated the rich, varied and tasty breakfast offerings, noting the presence of local products and specialty items and describing the breakfast as excellent or very good. The buffet style seemed to cater well to a diverse array of tastes with some guests highlighting the quality coffee and enjoyable breakfast environment.
Several guests mentioned that the breakfast was good, varied and plentiful, while others appreciated the pleasant service and the flexibility to order extra items from a standard menu. The breakfast time extension, Swedish buffet and the option to enjoy breakfast on the terrace were additional positives noted.
However, the breakfast at Central Plaza Hotel also received significant criticism. Some guests found the breakfast to be of very poor quality, lacking in variety and not meeting the standards expected of a 4-star hotel. Issues of insufficient food, poor replenishment of dishes and cold or unappealing food were frequently noted. Some guests experienced a lack of attention in the breakfast service with empty platters and overall disappointing quality.
In summary, while Central Plaza Hotel's breakfast earned praise for its variety, quality and pleasant service from many guests, there were notable complaints regarding food quality, replenishment and variety, suggesting consistency in breakfast service may be an area needing improvement.
The dinner experience at Central Plaza Hotel has received a mix of feedback from guests with notable emphasis on some disappointing aspects. The hotel's restaurant frequently appears to be closed, leaving guests unable to dine within the premises and having to seek alternative options, often with recommendations from the reception. The closure of the restaurant was attributed to various reasons including the chef being on vacation, private events and extended closures since the pandemic.
Guests who managed to dine at the hotel's restaurant expressed dissatisfaction with the quality and variety of the food, citing limited dinner options and barely edible meals. Specific complaints included cold steak and tasteless dishes, as well as the concerning reuse of food from dinner parties. Additionally, the arrangement of the dining space and the overall poor quality of the dinner service were points of criticism.
On a positive note, the "Library" restaurant within the hotel was highlighted as excellent by some guests, though this was not a unanimous sentiment. The hotel's proximity to nice restaurants nearby was also appreciated by guests, providing viable alternatives to the hotel's insufficient dining options.
Overall, while the Central Plaza Hotel may have attractive aspects, particularly its location, the dinner services leave much to be desired with many guests finding themselves looking for external dining options due to the non-functional or subpar restaurant offerings within the hotel.
The rooms at Central Plaza Hotel are widely praised for their cleanliness and spaciousness, offering a comfortable stay with modern amenities. Many guests appreciated the very clean, modern and beautifully arranged rooms, highlighting the substantial room size and comfortable beds. Rooms on higher floors, such as the 11th and 12th, often come with nice views, further enhancing the stay.
Guests enjoyed the well-maintained interiors with some rooms featuring an office area, big double beds and quality linens that received daily cleaning. The Junior Suite is noted as a particularly good option with its excellent layout and soundproofing, making it suitable for families and groups.
However, a few areas for improvement were mentioned. Some guests noted the need for updated carpets and furniture and occasional maintenance issues such as water leakage in bathrooms and demagnetized room entry cards. Some reviews mentioned small room sizes and outdated amenities in certain rooms, along with minor housekeeping oversights. Additionally, a few rooms were reported to have poor views and lacked amenities like coffee makers and proper bathroom ventilation.
In summary, Central Plaza Hotel offers clean, spacious and modern rooms for a comfortable stay, though a few areas could benefit from updates and more consistent maintenance.
The central feature of the sleeping experience at Central Plaza Hotel is undoubtedly the beds, which are frequently described with a variety of positive adjectives like large, comfortable and even superb. Many guests highlight the size of the beds, often referred to as huge or king-size, providing ample space for a restful night. Comfort is a recurring theme with phrases such as very comfortable, big and soft and luxurious and clean bedding reinforcing the high quality of rest provided. The beds receive praise for both their quality and comfort with guests appreciating their spaciousness and the overall premium feel.
However, there are occasional criticisms, primarily focusing on issues with the pillows and mattresses, which some found to be uncomfortable or past their prime. A few comments mention the bed size as a drawback, noting that a larger bed might have been preferable in some cases. Despite these minor critiques, the general consensus from the reviews leans heavily towards a positive endorsement of the beds, suggesting that most travelers can look forward to a plush and relaxing sleep at Central Plaza Hotel.
Central Plaza Hotel is widely praised for its exemplary cleanliness. Guests often highlight the very clean rooms, describing them as spacious, modern and well-decorated. The cleanliness and comfort of the accommodations are mentioned repeatedly with many noting the fresh towels and well-stocked toiletries. The hotel's common areas and bathrooms also receive positive comments for their cleanliness, contributing to an overall pleasant atmosphere.
However, there are a few less favorable mentions about specific cleaning issues. Some guests reported dust accumulation, dirty bathrooms and cobwebs. Despite these concerns, the general consensus remains that the hotel prioritizes cleanliness and many rooms are cited as being impeccably clean.
The hotel’s central location, along with features such as free parking and easy access, adds to its appeal. Guests also appreciate the varied breakfast and the hotel's overall comfort and quietness. Even with occasional mentions of insufficient cleaning efforts or specific areas needing more attention, the majority of reviews emphasize the high standards of cleanliness at Central Plaza Hotel.
Central Plaza Hotel enjoys particular praise for its attentive and professional staff, noted consistently for their friendliness and helpfulness. Guests repeatedly highlight the reception staff, describing them as very polite, responsive and well-trained. The hotel team is seen as welcoming, kind and efficient, enhancing the overall stay experience with their courteous and professional attitudes.
Cleanliness and service quality also stand out with mentions of the outstanding and exceptional service provided. The cleaning and wait staff are described as accommodating and prompt, maintaining a high standard of hospitality throughout the guests' stays. There is a strong emphasis on the politeness and helpfulness of the team, making interactions pleasant and efficient.
Nevertheless, the reviews reveal some areas for improvement with occasional mentions of inconsistent staff responsiveness and lack of courtesy. While the majority of comments are positive, there are isolated incidents where guests encountered unprofessional behavior and felt that some staff members could benefit from better training in customer service.
In summary, the Central Plaza Hotel is largely celebrated for its excellent, friendly and professional staff, significantly contributing to a positive guest experience. However, a few remarks indicate a need for continued focus on consistent quality and professional development across the entire team.
Central Plaza Hotel offers free wifi, which is available 24/7 throughout the premises. While several guests have appreciated this complimentary service, there have been mixed opinions regarding its performance. Positive feedback highlights that the wifi is available and beneficial. However, some guests have experienced weak connections, especially in the rooms and have noted that the wifi could be slow and unreliable. Despite these occasional connectivity issues, the overall presence of free wifi is a valued aspect for staying at the hotel.
Central Plaza Hotel offers a variety of convenient and free parking options for its guests. Many reviews highlight the availability of barrier free, private and secure parking spots with numerous mentions of it being free of charge. Guests appreciate the spacious parking lot, which is often described as large and sufficient in number. The parking spaces are conveniently located with many noting their proximity to the hotel entrance and in some cases, right in front of the door.
The hotel also provides validated parking tickets at the reception, simplifying the process for guests. Reviews consistently praise the inclusion of parking in the room price, adding to the overall value of the stay. Despite a few mentions of parking problems and lack of assistance in certain instances, the positive feedback on the ease and cost of parking largely prevails. Alongside modern and clean rooms as well as a complimentary breakfast, Central Plaza Hotel stands out for its practical and guest-friendly parking facilities.
The Central Plaza Hotel offers a range of amenities that make it appealing to families looking to spend a weekend together. The hotel provides rooms specifically designed for families and children, ensuring that the accommodation meets the needs of guests traveling with young ones. Free parking is a helpful perk for those arriving by car. Positive reviews frequently mention that it is a great option for family vacations with many appreciating the family-friendly atmosphere.
However, some guests highlight areas that could use improvement. The breakfast options appear to be less friendly for young children and a few reviews emphasize that the hotel could be more accommodating to families in general. Issues such as overcrowded rooms and occasional unfriendly reception were noted as areas where the hotel could enhance its service. Despite these drawbacks, the consensus remains that Central Plaza Hotel is a nice place for families, especially suited for short family getaways.
Central Plaza Hotel, despite its official four-star rating, seems to have mixed feedback from guests regarding whether it fully lives up to that standard. Some guests describe it as an excellent four-star hotel and a true four-star experience with friendly staff contributing positively to their stays. However, there is notable criticism stating that the hotel doesn't deserve its four-star status with several reviews emphasizing that the quality is not up to par with other four-star establishments.
Guests pointed out issues such as low-standard breakfasts and small rooms, which are considered weak compared to typical four-star quality standards. The amenities and facilities also fell short of expectations for some with remarks about fake four-star amenities and the overall experience not matching the four-star promise. Nevertheless, others felt the hotel does match the four-star quality in some respects, like the beds and general cleanliness of the rooms.
In a competitive market, some guests feel the pricing and experience don't quite justify the four-star rating, often falling short of their expectations. Therefore, while there are aspects of the hotel that some find satisfactory and aligning with their four-star expectations, the consensus leans towards feeling that the hotel could improve to truly embody a consistent four-star quality.
Central Plaza Hotel is a typical business-oriented establishment that offers several advantages for business travelers. The hotel enjoys a convenient location with easy access to quality restaurants and a pleasant surrounding area. Guests appreciate the comfortable and well-kept facilities, highlighting the 4-star quality rooms as particularly large, clean and luxurious, complete with larger beds.
The professional and courteous service provided by the friendly staff is highly regarded with reception often recommending nearby dining options. The atmosphere throughout the hotel remains pleasant and efficient, fostering a conducive environment for business meetings, which can be further supported by the capable staff should additional personal assistance be required.
WiFi and Internet services are reliable, ensuring guests can stay connected during their stay. However, there are occasional concerns about the air conditioning, which some find unpleasant. Despite this minor setback, the overall accommodations and atmosphere make for a positive and pleasant experience for business travelers.
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Location
Many reviews emphasize the hotel's accessibility with ample parking and walking distance to most points of interest, enabling visitors to easily navigate without needing to use their cars. The panoramic city views from the upper floors add an extra charm to the stay, coupled with mention of quiet surroundings despite the central location.
Overall, the location of Central Plaza Hotel is a recurring theme of praise, positioning it as a top choice for travelers seeking a well-connected and picturesque spot in the city center.
Breakfast
Several guests mentioned that the breakfast was good, varied and plentiful, while others appreciated the pleasant service and the flexibility to order extra items from a standard menu. The breakfast time extension, Swedish buffet and the option to enjoy breakfast on the terrace were additional positives noted.
However, the breakfast at Central Plaza Hotel also received significant criticism. Some guests found the breakfast to be of very poor quality, lacking in variety and not meeting the standards expected of a 4-star hotel. Issues of insufficient food, poor replenishment of dishes and cold or unappealing food were frequently noted. Some guests experienced a lack of attention in the breakfast service with empty platters and overall disappointing quality.
In summary, while Central Plaza Hotel's breakfast earned praise for its variety, quality and pleasant service from many guests, there were notable complaints regarding food quality, replenishment and variety, suggesting consistency in breakfast service may be an area needing improvement.
Dinner
Guests who managed to dine at the hotel's restaurant expressed dissatisfaction with the quality and variety of the food, citing limited dinner options and barely edible meals. Specific complaints included cold steak and tasteless dishes, as well as the concerning reuse of food from dinner parties. Additionally, the arrangement of the dining space and the overall poor quality of the dinner service were points of criticism.
On a positive note, the "Library" restaurant within the hotel was highlighted as excellent by some guests, though this was not a unanimous sentiment. The hotel's proximity to nice restaurants nearby was also appreciated by guests, providing viable alternatives to the hotel's insufficient dining options.
Overall, while the Central Plaza Hotel may have attractive aspects, particularly its location, the dinner services leave much to be desired with many guests finding themselves looking for external dining options due to the non-functional or subpar restaurant offerings within the hotel.
Rooms
Guests enjoyed the well-maintained interiors with some rooms featuring an office area, big double beds and quality linens that received daily cleaning. The Junior Suite is noted as a particularly good option with its excellent layout and soundproofing, making it suitable for families and groups.
However, a few areas for improvement were mentioned. Some guests noted the need for updated carpets and furniture and occasional maintenance issues such as water leakage in bathrooms and demagnetized room entry cards. Some reviews mentioned small room sizes and outdated amenities in certain rooms, along with minor housekeeping oversights. Additionally, a few rooms were reported to have poor views and lacked amenities like coffee makers and proper bathroom ventilation.
In summary, Central Plaza Hotel offers clean, spacious and modern rooms for a comfortable stay, though a few areas could benefit from updates and more consistent maintenance.
Beds
However, there are occasional criticisms, primarily focusing on issues with the pillows and mattresses, which some found to be uncomfortable or past their prime. A few comments mention the bed size as a drawback, noting that a larger bed might have been preferable in some cases. Despite these minor critiques, the general consensus from the reviews leans heavily towards a positive endorsement of the beds, suggesting that most travelers can look forward to a plush and relaxing sleep at Central Plaza Hotel.
Cleanliness
However, there are a few less favorable mentions about specific cleaning issues. Some guests reported dust accumulation, dirty bathrooms and cobwebs. Despite these concerns, the general consensus remains that the hotel prioritizes cleanliness and many rooms are cited as being impeccably clean.
The hotel’s central location, along with features such as free parking and easy access, adds to its appeal. Guests also appreciate the varied breakfast and the hotel's overall comfort and quietness. Even with occasional mentions of insufficient cleaning efforts or specific areas needing more attention, the majority of reviews emphasize the high standards of cleanliness at Central Plaza Hotel.
Staff
Cleanliness and service quality also stand out with mentions of the outstanding and exceptional service provided. The cleaning and wait staff are described as accommodating and prompt, maintaining a high standard of hospitality throughout the guests' stays. There is a strong emphasis on the politeness and helpfulness of the team, making interactions pleasant and efficient.
Nevertheless, the reviews reveal some areas for improvement with occasional mentions of inconsistent staff responsiveness and lack of courtesy. While the majority of comments are positive, there are isolated incidents where guests encountered unprofessional behavior and felt that some staff members could benefit from better training in customer service.
In summary, the Central Plaza Hotel is largely celebrated for its excellent, friendly and professional staff, significantly contributing to a positive guest experience. However, a few remarks indicate a need for continued focus on consistent quality and professional development across the entire team.
Wi-Fi
Parking
The hotel also provides validated parking tickets at the reception, simplifying the process for guests. Reviews consistently praise the inclusion of parking in the room price, adding to the overall value of the stay. Despite a few mentions of parking problems and lack of assistance in certain instances, the positive feedback on the ease and cost of parking largely prevails. Alongside modern and clean rooms as well as a complimentary breakfast, Central Plaza Hotel stands out for its practical and guest-friendly parking facilities.
Family
However, some guests highlight areas that could use improvement. The breakfast options appear to be less friendly for young children and a few reviews emphasize that the hotel could be more accommodating to families in general. Issues such as overcrowded rooms and occasional unfriendly reception were noted as areas where the hotel could enhance its service. Despite these drawbacks, the consensus remains that Central Plaza Hotel is a nice place for families, especially suited for short family getaways.
4 Star
Guests pointed out issues such as low-standard breakfasts and small rooms, which are considered weak compared to typical four-star quality standards. The amenities and facilities also fell short of expectations for some with remarks about fake four-star amenities and the overall experience not matching the four-star promise. Nevertheless, others felt the hotel does match the four-star quality in some respects, like the beds and general cleanliness of the rooms.
In a competitive market, some guests feel the pricing and experience don't quite justify the four-star rating, often falling short of their expectations. Therefore, while there are aspects of the hotel that some find satisfactory and aligning with their four-star expectations, the consensus leans towards feeling that the hotel could improve to truly embody a consistent four-star quality.
Business
The professional and courteous service provided by the friendly staff is highly regarded with reception often recommending nearby dining options. The atmosphere throughout the hotel remains pleasant and efficient, fostering a conducive environment for business meetings, which can be further supported by the capable staff should additional personal assistance be required.
WiFi and Internet services are reliable, ensuring guests can stay connected during their stay. However, there are occasional concerns about the air conditioning, which some find unpleasant. Despite this minor setback, the overall accommodations and atmosphere make for a positive and pleasant experience for business travelers.
No, Central Plaza Hotel doesn't have any pool.
No, a spa isn't available at Central Plaza Hotel.
Yes, Central Plaza Hotel welcomes dogs.
No, parking facilities aren't available at Central Plaza Hotel.
No, Central Plaza Hotel doesn't have a gym.
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