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Summary of reviewsTropical Palms Resort & 4WD Hire in Picnic Bay, Magnetic Island, is widely acclaimed for its combination of excellent location, hospitable staff, and overall comfortable experience. Situated conveniently close to both the beach and an array of local dining and entertainment options, it offers guests easy access to waterfront activities and diverse culinary experiences.
The resort is praised for its scrupulous cleanliness, with both rooms and amenities exceeding guests' expectations for tidiness. The accommodations are described as spacious, comfortable, and well-equipped for a self-contained stay, offering excellent value for money. While some rooms may appear slightly dated or small, they are nevertheless adequate and comfortable, with reliable hot showers enhancing the experience.
The staff of Tropical Palms Resort, including the owners Rob and Jen, are highly regarded for their warmth, attentiveness, and helpfulness. Guests frequently mention the staff's readiness to provide valuable local insights, ensuring a welcoming and informative stay.
The resort features a charming and well-maintained pool area, set within beautifully kept gardens. This offers a serene environment for relaxation, along with a clean and accessible BBQ area, adding to the resort's appeal.
Although opinions on the beds are mixed, with some guests noting a preference for different firmness levels, the majority appreciate the comfort provided.
Altogether, Tropical Palms Resort & 4WD Hire presents itself as a pleasant and inviting retreat, perfect for travelers looking for convenience, cleanliness, and a touch of tropical charm. Show more
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Categories
Small Motel
The motel-style resort offers a comfortable and convenient stay. The tropical setting and additional amenities provide a relaxed and intimate atmosphere, ideal for a peaceful getaway.
Motel with Outdoor Pool
Guests can enjoy an outdoor saltwater swimming pool set within lovely gardens, with a shallow end suitable for children.
Motel Taking Steps Towards Sustainability
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
LED lighting throughout the premises
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Waste is separated into at least 3 categories
No disposable (single use) cups/glasses, plates and cutlery
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Is there anything that you would like to highlight, add or clarify? Heat reflective paint on exterior of building and water preserving rainfall showers. re-cycling of guest's glass and plastic waste bottles and cans
Answers last updated by Tropical Palms Resort & 4WD Hire
Motel with Swimming Pool
Outdoor Pool
4-Star Motel
Motel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Has the hotel closed during the pandemic? No
Answers last updated by Tropical Palms Resort & 4WD Hire
Superior Queen RoomThis air-conditioned room features a private balcony and a kitchenette with a stove, a microwave and a refrigerator. It also includes a seating area with a flat-screen TV and DVD player.
Standard Twin RoomThis air-conditioned room features a private balcony and a kitchenette.
This room has no capacity for additional guests.
Guest Reviews
8.9
Excellent
Location
Tropical Palms Resort & 4WD Hire enjoys a remarkable location in Picnic Bay, making it an ideal choice for visitors seeking convenience and accessibility. Guests appreciate its close proximity to the beach, providing easy access to waterfront activities and picturesque views. The hotel's position near the esplanade ensures a leisurely two-minute stroll to a variety of eateries, including a local brewery, a cafe, and several excellent restaurants, offering a delightful culinary experience. Public transport is conveniently accessible, allowing exploration of the island and its beautiful beaches. The warm and welcoming hosts further enhance the stay with their attentive service. The resort is praised for its cleanliness and quiet surroundings, offering a tranquil retreat while still being near vibrant spots like the local tavern and Papa Roma's. Overall, the combination of an excellent location, friendly staff, and diverse amenities makes Tropical Palms Resort a desirable option for those visiting Picnic Bay.
Rooms
Tropical Palms Resort & 4WD Hire on Magnetic Island offers a cozy retreat with its well-appointed rooms, ideal for a pleasant stay amidst the island's beauty. The accommodations are consistently described as clean, comfortable, and spacious, with large rooms that include full-size fridges and stove tops, making it a convenient base for those looking to explore the island. Guests appreciate the excellent value for money, noting that the rooms are well-equipped with kitchenware and other necessities for a self-contained visit. While some rooms might be slightly dated or small, they are deemed perfectly adequate for the price paid. The warm welcome from the host adds a personal touch to the overall experience. Though the ground floor rooms can feel cooler due to limited sunlight, the reliable hot showers compensate for this minor inconvenience. Overall, the resort provides a simple yet comfortable stay, complementing the stunning scenery of Magnetic Island.
Beds
The beds at Tropical Palms Resort & 4WD Hire have received a mix of opinions from guests. While many found the beds to be comfortable and appreciated the softness that contributed to a good restful experience, some noted that the softness might not be ideal for side sleepers, suggesting it's a matter of personal preference. The beds are considered comfortable and suitable for families, though a few guests found them smaller or a bit hard compared to their usual preferences. Overall, the consensus leans towards a comfortable sleeping experience, with some room for improvement in size and firmness. Additionally, privacy could be a concern due to some bed placements overlooking the outside.
Cleanliness
Tropical Palms Resort & 4WD Hire receives glowing reviews for its exceptional cleanliness and welcoming atmosphere. Guests frequently highlight the spotlessly maintained rooms and bathrooms, describing them as scrupulously clean and even better than depicted in photos. The property, with its tidy surroundings and well-kept amenities, impresses visitors seeking a serene and cozy retreat. The friendly staff, including an attentive owner, contributes to a peaceful and laid-back experience. While the pool is noted as small, it, along with the BBQ area, is kept beautifully clean, adding to the resort's charm. The resort's meticulous upkeep and thoughtful facilities make it a standout destination for travelers prioritizing cleanliness and comfort.
Staff
Tropical Palms Resort & 4WD Hire stands out for its exceptional staff and warm hospitality. The owners are often described as lovely, welcoming, and attentive, creating a caring environment for guests. Staff members consistently receive praise for their friendliness, helpfulness, and accommodating nature, with many reviews highlighting their willingness to provide great tips on local activities. The team at Tropical Palms is noted for making guests feel welcome and comfortable, contributing significantly to the overall experience. Whether it's the clean and tidy property or the knowledgeable advice offered, the hosts play a vital role in ensuring that every stay is perfect. Special mention is frequently given to Rob and Jen for their friendliness and helpfulness, reinforcing the hotel's reputation as a lovely place with an exceptionally nice and informative team.
Pool
The Tropical Palms Resort offers an inviting and well-maintained pool area that guests consistently praise for its charm and peacefulness. The sparkling, lovely swimming pool is a standout feature, providing an excellent spot for both a refreshing swim and a relaxing sunbathe. Conveniently situated near guests' accommodations, the pool often serves as a serene backdrop for a pleasant stay, complemented by the resort's clean and accessible BBQ facilities. With overall positive feedback about the amenities available, including the pool, many guests express a strong willingness to revisit for another escape to this appealing tropical retreat.
Outdoor Pool
The outdoor pool at Tropical Palms Resort & 4WD Hire is consistently praised for its beauty and pleasant surroundings. Guests appreciate the meticulously maintained gardens that provide a serene backdrop to the pool area. The pool is complemented by a spacious and clean BBQ area, offering a delightful spot for relaxation and socializing. The outdoor areas, featuring a lovely pool and leafy environment, create an inviting and enjoyable atmosphere for guests seeking leisure and comfort.
Yes, Tropical Palms Resort & 4WD Hire has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Tropical Palms Resort & 4WD Hire.
No, Tropical Palms Resort & 4WD Hire doesn't allow dogs.
No, parking facilities aren't available at Tropical Palms Resort & 4WD Hire.
No, Tropical Palms Resort & 4WD Hire doesn't have a gym.