Crystal Springs Mountain Lodge
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Summary of reviewsCrystal Springs Mountain Lodge, nestled in the picturesque mountains, provides an exceptional retreat boasting awe-inspiring views and a tranquil atmosphere. The lodge's stunning scenery, enhanced by the presence of abundant wildlife, makes it an ideal haven for nature lovers. The serene and quiet environment offers a perfect escape from city life while remaining conveniently close to main natural attractions. High standards of cleanliness and excellent facilities contribute to an enhanced guest experience.
The on-site restaurant receives praise for both breakfast and dinner offerings. Guests enjoy the delicious, well-prepared meals and the dining area’s cleanliness further elevates the experience. Although some minor issues with service and specific dishes have been noted, the overall dining experience remains positive, complemented by good food variety and reasonable pricing.
Accommodation at the lodge features spacious and comfortable rooms equipped with cozy fireplaces, ample blankets and towels and all necessary amenities. Cleanliness is consistently highlighted with rooms and public areas kept in impeccable condition. Guests appreciate the beautiful swimming pools, though some suggest refurbishment of certain units for an even more comfortable stay. The lodge is particularly noted for being family-friendly with various activities to entertain children, contributing to a well-rounded vacation experience.
Service at Crystal Springs Mountain Lodge stands out with staff frequently commended for their friendliness, professionalism and helpful nature. Whether at reception or in the restaurant, the team’s warm welcome and efficiency have a positive impact on guest stays.
Wi-Fi connectivity is limited to the restaurant area with weak signals in rooms and during periods of loadshedding. While this might be challenging for travelers who prioritize online access, the lodge’s natural beauty and wildlife offer ample distraction.
Pools at the lodge, including heated options, earn praise for their comfort and enjoyment, although some concerns about cleanliness and the early closure of facilities like the Jacuzzi exist. Despite these minor drawbacks, the overall pool experience is enjoyable.
In summary, Crystal Springs Mountain Lodge is highly recommended for its stunning location, excellent facilities, exceptional cleanliness and friendly staff, making it a top choice for travelers seeking relaxation and natural beauty.
Categories
The on-site restaurant receives praise for both breakfast and dinner offerings. Guests enjoy the delicious, well-prepared meals and the dining area’s cleanliness further elevates the experience. Although some minor issues with service and specific dishes have been noted, the overall dining experience remains positive, complemented by good food variety and reasonable pricing.
Accommodation at the lodge features spacious and comfortable rooms equipped with cozy fireplaces, ample blankets and towels and all necessary amenities. Cleanliness is consistently highlighted with rooms and public areas kept in impeccable condition. Guests appreciate the beautiful swimming pools, though some suggest refurbishment of certain units for an even more comfortable stay. The lodge is particularly noted for being family-friendly with various activities to entertain children, contributing to a well-rounded vacation experience.
Service at Crystal Springs Mountain Lodge stands out with staff frequently commended for their friendliness, professionalism and helpful nature. Whether at reception or in the restaurant, the team’s warm welcome and efficiency have a positive impact on guest stays.
Wi-Fi connectivity is limited to the restaurant area with weak signals in rooms and during periods of loadshedding. While this might be challenging for travelers who prioritize online access, the lodge’s natural beauty and wildlife offer ample distraction.
Pools at the lodge, including heated options, earn praise for their comfort and enjoyment, although some concerns about cleanliness and the early closure of facilities like the Jacuzzi exist. Despite these minor drawbacks, the overall pool experience is enjoyable.
In summary, Crystal Springs Mountain Lodge is highly recommended for its stunning location, excellent facilities, exceptional cleanliness and friendly staff, making it a top choice for travelers seeking relaxation and natural beauty.
Family Friendly Resort
Crystal Springs Mountain Lodge is a resort situated in a picturesque location, offering a tranquil retreat for families. The lodge's setting allows for outdoor activities and relaxation.
Romantic Resort
Crystal Springs Mountain Lodge provides stunning mountain views and a tranquil setting. The resort offers a range of activities and luxurious accommodations, ideal for couples looking for relaxation and adventure.
Resort with Swimming Pool
The lodge features an outdoor swimming pool.
Indoor Pool Outdoor Pool
Resort with Gym
The lodge offers a fully-equipped gym, though access may be restricted to adults (over 16) and potentially involve a fee. It also features a sauna, jacuzzi, steambath, and indoor heated pool.
Small Resort
Crystal Springs Mountain Lodge is set within 2,400 hectares of countryside along the Panorama Route. The resort blends gardens with natural landscapes, offering views of cliffs, gorges, and forests. It provides a peaceful stay with options for couples and families.
Resort with Spa
Business Resort
Resort with Parking
Resort with Tennis Courts
Resort with Outdoor Pool
Resort with Indoor Pool
Guest Reviews
Nestled in the mountains, Crystal Springs Mountain Lodge offers an exceptional retreat with awe-inspiring views and a magnificent location. Guests are consistently captivated by the stunning scenery, breathtaking landscapes and beautiful environment which can be enjoyed directly from the units. The peaceful, quiet vibe and appealing atmosphere are complemented by the presence of abundant wildlife, making it an ideal setting for nature lovers.
The lodge's location is not only visually impressive but also conveniently within reach of main natural attractions. Visitors appreciate how the serene, picturesque surroundings contribute to a relaxing escape from the hustle and bustle of city life. The property boasts excellent facilities and maintains high standards of cleanliness, enhancing the overall guest experience.
For those seeking tranquility, the private and quiet location provides a perfect retreat. Whether for a short getaway or an extended stay, the lodge's spectacular views, stunning mountain setting and beautiful scenery make it a top choice for travelers craving both relaxation and natural beauty.
Crystal Springs Mountain Lodge offers a dining experience that includes both breakfast and dinner options at their on-site restaurant. Guests have praised the restaurant's cuisine as very good with some highlighting the delicious meals available from breakfast through to dinner. Reviews emphasize the pleasant atmosphere of the restaurant and the exceptional cleanliness of the dining area, which contributes to an overall enjoyable dining experience.
Some guests have chosen to prepare their own breakfast or skipped it altogether, but those who opted for the lodge's breakfast noted the quality, even though there was a mixed review about the readiness and timing of a reheated meal. Overall, the feedback leans positively regarding the meals served at the lodge's restaurant with specific appreciation for the excellent food and well-maintained dining space.
Crystal Springs Mountain Lodge offers dining experiences that guests largely praise for their quality and preparation. The food at the restaurant is often described as excellent, tasty and delicious with dishes like well-prepared oxtail standing out. The restaurant is noted for having a good variety of options and for being well-priced. Guests appreciate the combination of great food and scenic mountain views, making for a pleasant dining ambiance. However, there are occasional concerns about service quality and specific dishes, but the overall impression remains positive. The on-site grocery store and the option of dining at the restaurant provide convenient choices for guests during their stay.
Crystal Springs Mountain Lodge provides a serene escape into nature, allowing guests to enjoy the tranquility and the proximity to wildlife. The spacious and comfortable rooms are noted for their cleanliness and the charming touches like fireplaces that add a cozy atmosphere. Guests appreciate the well-equipped chalets, which make self-catering a breeze and the ample supply of blankets and towels. The accommodation is consistently praised for being extremely clean with all amenities functioning properly. The stunning views from the chalets are a highlight, although some units could benefit from refurbishment. The facilities, including a beautiful swimming pool, are highly regarded, enhancing the overall guest experience. While the large housing units cater well to families, some guests mention the chalets can be a bit removed from certain amenities like the pool. Despite minor drawbacks such as lack of views from some bedrooms, the majority of reviews emphasize the superb and well-maintained environment, making it a highly recommended destination for a peaceful retreat.
Crystal Springs Mountain Lodge offers comfortable and equipped rooms and clean accommodations, enhancing the overall stay experience. Many guests appreciated the comfort of their beds, describing them as nice and even super comfortable. There are, however, references to firmness with some finding the mattresses a bit too hard for their liking. Responsive staff took action to address these concerns quickly, including adding mattress toppers upon request. Not all experiences were perfect, as a few noted minor housekeeping oversights and issues like plug points placement and furniture wear. Overall, the Lodge provides cost-effective comfort with room amenities that suit most guests' needs.
Guests of Crystal Springs Mountain Lodge consistently highlight the impeccable cleanliness of the property. The accommodations, including chalets and rooms, are frequently described as very clean, comfortable and well-kept. The dining area for breakfast is noted to be neat and clean. Guests appreciate that everything on the property is in order and organized, contributing to a serene and calming environment. The professional cleaning services offered ensure that rooms are consistently maintained at a high standard. This outstanding level of cleanliness enhances the overall beauty and tranquility of the lodge, making it a preferred choice for travelers seeking a tidy and peaceful retreat.
Crystal Springs Mountain Lodge boasts an exceptionally friendly and helpful staff, consistently praised by guests for their warm and welcoming nature. From the moment of arrival to departure, the staff at various service points including reception and restaurants are described as accommodating, professional and service-oriented. Notably, many guests highlight the kindness, competence and enthusiasm of the team, making the overall experience pleasant and enjoyable. While there are few mentions of less favorable interactions, particularly in the restaurant and some administrative processes, the predominant sentiment portrays staff members as a defining attribute of the Lodge, ensuring a positive impact on guest stays.
When it comes to connectivity at Crystal Springs Mountain Lodge, guests should note that Wi-Fi is only available in the restaurant area and there is no coverage within the rooms or chalets. Mobile network signal is generally weak, which combined with the lack of Wi-Fi facilities in the rooms, could make staying connected a challenge. Additionally, during periods of loadshedding, the absence of backup electricity further complicates access to the internet. For travelers who prioritize staying online, this could be a significant inconvenience.
Crystal Springs Mountain Lodge offers a variety of swimming pools, including both heated and cold options, which guests generally appreciate. The heated pool and spa receive particular praise for their warmth and comfort, making for a pleasant swimming experience even on cooler days. Although the pools are noted to be on the smaller side, they still contribute positively to the overall stay. Some visitors have pointed out cleanliness issues and the early closure of the Jacuzzi as areas for improvement. Despite these concerns, the outdoor pools and the heated pool are often mentioned as highlights of the lodge experience.
Crystal Springs Mountain Lodge offers a variety of activities, making it an excellent choice for guests of all ages. The lodge accommodates singles, couples and families with facilities tailored to the needs of children, including young ones. The location allows for close-up wildlife experiences in a serene setting, enhancing the sense of a vacation village. Children have plenty of opportunities to enjoy themselves, thanks to numerous play areas, heated pools and a games room that has proven to be particularly popular. The family-friendly environment ensures that parents can enjoy a getaway while knowing their kids are entertained. The rooms provide ample space for families, ensuring a comfortable stay for everyone.
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Location
The lodge's location is not only visually impressive but also conveniently within reach of main natural attractions. Visitors appreciate how the serene, picturesque surroundings contribute to a relaxing escape from the hustle and bustle of city life. The property boasts excellent facilities and maintains high standards of cleanliness, enhancing the overall guest experience.
For those seeking tranquility, the private and quiet location provides a perfect retreat. Whether for a short getaway or an extended stay, the lodge's spectacular views, stunning mountain setting and beautiful scenery make it a top choice for travelers craving both relaxation and natural beauty.
Breakfast
Some guests have chosen to prepare their own breakfast or skipped it altogether, but those who opted for the lodge's breakfast noted the quality, even though there was a mixed review about the readiness and timing of a reheated meal. Overall, the feedback leans positively regarding the meals served at the lodge's restaurant with specific appreciation for the excellent food and well-maintained dining space.
Dinner
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Pool
Family
Yes, Crystal Springs Mountain Lodge has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Crystal Springs Mountain Lodge.
No, Crystal Springs Mountain Lodge doesn't allow dogs.
Yes, parking facilities are available at Crystal Springs Mountain Lodge.
Yes, Crystal Springs Mountain Lodge has a gym.
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