Hotel Klausen
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Summary of reviewsHotel Klausen is a charming, three-star hotel with a prime location that makes it an ideal stopover for travelers journeying through central Europe. Situated near the highway and within close proximity to both Schwaz and Innsbruck, it offers easy access to beautiful local attractions like a nearby waterfall hike and the Swarovski museum. Despite being at a busy street intersection, effective window insulation ensures a relatively peaceful stay. This convenience is complemented by free parking options available to guests, both next to the hotel and in a nearby garage.
Guests appreciate the hotel’s friendly and accommodating staff. The familial, personal touch offered by Markus and his mother, along with other senior staff members, often enhances the guest experience. However, the service quality can be inconsistent with a few reports of unprofessional and unfriendly behavior.
Hotel Klausen has mixed reviews regarding its breakfasts, which range from being described as simple yet satisfying to basic and insufficient, particularly for late arrivals or those with dietary restrictions. Dinner options receive acclaim for their quality when available but face frequent closures due to staffing issues, leading guests to seek alternatives in nearby towns.
The rooms are clean and comfortable, albeit small and somewhat outdated, retaining an old-fashioned charm that some may find nostalgic. Basic amenities are adequately provided, though some furnishings and fixtures show wear and need renovation. Generally, the bedding quality is satisfactory, though there are occasional complaints about discomfort.
Cleanliness is a strong point for most guests with the rooms being described as well-maintained despite occasional issues like mold in showers or dust in rooms. The overall cleanliness and upkeep of the hotel indicate attention to hygiene, though improvements in certain aspects would enhance guest comfort.
However, the hotel’s free Wi-Fi service is notably lacking with many guests reporting weak or non-existent signals in their rooms. This is an area requiring significant improvement to meet guest expectations.
For pet owners, Hotel Klausen is a standout, offering a dog-friendly environment without additional charges. Dogs are welcome, though dining with them is limited to the terrace area.
In summary, Hotel Klausen delivers a solid three-star experience with its convenient location, friendly staff and clean accommodations. While it could benefit from updates and improved Wi-Fi services, it remains a practical and budget-friendly option, especially for travelers in transit or those appreciating a vintage touch and pet-friendly policies.
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Guests appreciate the hotel’s friendly and accommodating staff. The familial, personal touch offered by Markus and his mother, along with other senior staff members, often enhances the guest experience. However, the service quality can be inconsistent with a few reports of unprofessional and unfriendly behavior.
Hotel Klausen has mixed reviews regarding its breakfasts, which range from being described as simple yet satisfying to basic and insufficient, particularly for late arrivals or those with dietary restrictions. Dinner options receive acclaim for their quality when available but face frequent closures due to staffing issues, leading guests to seek alternatives in nearby towns.
The rooms are clean and comfortable, albeit small and somewhat outdated, retaining an old-fashioned charm that some may find nostalgic. Basic amenities are adequately provided, though some furnishings and fixtures show wear and need renovation. Generally, the bedding quality is satisfactory, though there are occasional complaints about discomfort.
Cleanliness is a strong point for most guests with the rooms being described as well-maintained despite occasional issues like mold in showers or dust in rooms. The overall cleanliness and upkeep of the hotel indicate attention to hygiene, though improvements in certain aspects would enhance guest comfort.
However, the hotel’s free Wi-Fi service is notably lacking with many guests reporting weak or non-existent signals in their rooms. This is an area requiring significant improvement to meet guest expectations.
For pet owners, Hotel Klausen is a standout, offering a dog-friendly environment without additional charges. Dogs are welcome, though dining with them is limited to the terrace area.
In summary, Hotel Klausen delivers a solid three-star experience with its convenient location, friendly staff and clean accommodations. While it could benefit from updates and improved Wi-Fi services, it remains a practical and budget-friendly option, especially for travelers in transit or those appreciating a vintage touch and pet-friendly policies.
Dog Friendly Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
3-Star Hotel
Guest Reviews
Hotel Klausen's location receives high praise for its convenience and accessibility, making it a favored stopover for travelers journeying to southern Europe, particularly to destinations like Italy and Lake Garda. Situated near the highway, it offers easy access to and from major routes, which is especially beneficial for those in transit. Its central position in a small town further adds to its appeal, placing guests within a short drive of Schwaz and about 20 minutes from Innsbruck.
Despite being located at a busy street intersection, the hotel manages to provide a relatively peaceful stay with windows effectively blocking out street noise. The surrounding area offers beautiful views, a nearby waterfall hike and proximity to attractions like the Swarovski museum.
While the hotel itself is described as quite old with correspondingly elderly yet friendly staff, the small rooms and bathrooms are deemed suitable for short stays focused on rest. Parking is available next to the busy road, contributing to the overall convenience for passing travelers.
In summary, the location of Hotel Klausen stands out as its most significant asset, ideal for those seeking a straightforward, accessible stopover with essential amenities during their travels through central Europe.
Hotel Klausen provides a breakfast experience that appears to vary significantly among guests. The overall sentiment surrounding the breakfast offerings is mixed. Many guests appreciated a simple yet satisfying breakfast, noting fresh bread rolls and a generally good European-style spread. It was described as fresh, delicious and more than enough for those with modest expectations, often featuring items like cheese, cold cuts, cereal, yogurt and various beverages. Some guests found it hearty and an excellent way to start a day in the mountains.
However, there were notable criticisms. Several reviews described the breakfast as basic, very limited or meager with some pointing out issues like lukewarm coffee and stale bread. The selection was seen as minimalist and not consistently replenished, affecting latecomers. Few praised it as alright considering value for money, but others felt that it didn’t match the price paid or found it insufficient, particularly for vegetarians and those with specific dietary needs.
Service during breakfast was generally friendly and accommodating with special requests often fulfilled. Nonetheless, the overall lack of variety and occasional poor quality left several guests disappointed. In summary, while Hotel Klausen’s breakfast can be pleasant and sufficient for some, it falls short for those expecting a richer or more substantial meal.
Hotel Klausen has received numerous reviews highlighting its dining arrangements. While many guests have praised the quality of the food when the restaurant is operational—remarking on good Austrian cuisine, delicious dinners and even singling out dishes like the Angus beef and vegetarian options—there have been consistent issues with availability.
Several reviews indicate that despite being advertised, the restaurant was often closed or unable to serve dinner due to staff shortages, illness or other logistical challenges. Guests frequently found themselves without dining options in the evening, sometimes driving to nearby Schwaz for dinner. On the positive side, the presence of a nearby Spar supermarket and a Händl/Kebab grill provided some alternatives.
Overall, while the hotel is noted for good food and value for money when the restaurant is open, recurring closures have led to dissatisfaction among guests who expected dining services. The hope for many is that Hotel Klausen will resolve its staffing issues and resume regular dinner service to meet guest expectations.
Hotel Klausen offers a stay that pairs simplicity with a touch of nostalgia. The rooms here are clean and comfortable, suitable for a short overnight stay, despite their small size and outdated appearance. The hotel retains a certain charm reminiscent of the 1970s and 80s with furnishings that some may find nostalgic while others view them as in need of renovation.
Guests can expect basic amenities such as a TV, often with good picture quality and clean towels replenished daily. Some rooms come with a shared toilet and balcony, though views and street noise can be a concern, especially for rooms facing the busy main road.
While the rooms are generally clean, issues such as broken power outlets and outdated furniture have been noted. Comfort varies with some praising the quality of the mattresses while others found the bedding less satisfactory. The décor and facilities are straightforward and cleanliness is generally maintained, though some reviews highlight areas in need of attention.
Overall, Hotel Klausen provides a clean, basic and affordable option for travelers with a cozy ambiance that may appeal to those who appreciate a vintage touch.
Hotel Klausen receives mixed reviews when it comes to their beds. Some guests found the mattresses to be of good quality with many describing the beds as very comfortable, clean and satisfactory for a restful night's sleep. However, there are notable criticisms, such as reports of beds being too hard, uncomfortable or even broken. Issues with low bed heights and squeaky frames were also mentioned. A few guests faced disappointments with receiving separate beds despite booking doubles and some found the bed linens to be worn or stitched. While there are plenty of positive remarks about the comfort and cleanliness of some beds, the variability in the quality of bedding suggests that not all guests might have the same experience.
Hotel Klausen provides a range of experiences when it comes to cleanliness and room maintenance. Many guests found the rooms to be comfortable and conducive to a good night's sleep, frequently noting that they were very clean. However, the hotel's overall old-fashioned style might not appeal to those seeking modern amenities. Despite this, numerous reviews praised the cleanliness of the rooms, describing them as large, tidy and accommodating, even if they appeared a bit outdated.
However, the positive experiences were peppered with some issues. There were consistent mentions of mold in the showers, dust in the rooms and occasional inadequacies in bathroom cleanliness, such as unwashed toilet seats and dirty carpets. Reports of broken shower heads and empty soap containers suggest that maintenance and supply restocking could use improvement.
The cleanliness in common areas also received mixed feedback. While some guests observed everything to be clean, others pointed out specific grievances such as dirty plates, flies in the dining area and a need for better overall upkeep.
In summary, while Hotel Klausen generally offers clean and comfortable accommodations, attention to consistent, thorough cleaning and maintenance would greatly enhance the guest experience. For those willing to overlook these inconsistencies, the hotel still provides a decent stay, especially for a short-term visit.
Hotel Klausen has generated a variety of guest experiences, but the overarching sentiment appears to be mixed, largely dependent on the interaction with its staff. On the positive side, guests have frequently commended the friendliness and helpfulness of the staff. Phrases like "friendly staff," "very polite owners," and "helpful staff" are recurrent, suggesting that many visitors have had pleasant interactions, particularly with the family owners and receptionists. Markus and his mother, seemingly part of the core team, are highlighted for their welcoming nature.
The hotel is acknowledged as a family-run business, which often brings a personal touch to guest experiences. Many describe the personnel as "nice" and "friendly," with notable mentions of the staff being attentive and dedicated. Guests have appreciated the friendliness and helpful service, especially from the senior staff and restaurant service, which has been described as attentive and fast.
However, these positive experiences are starkly contrasted by several negative reviews. Issues cited include unfriendly or incompetent behavior from certain staff members, a lack of organization and incidents of staff appearing drunk or taciturn at the front desk. Some guests have remarked on an uncomfortable reception and a lack of warm hospitality with one reviewer noting an unpleasant greeting experience. Communication appears to be another challenge with some staff struggling with English.
In conclusion, while Hotel Klausen staffs have received several accolades for their friendliness and commitment, there is a significant disparity in guest experiences, indicating room for improvement in consistency and professionalism. Potential guests might enjoy a warm, family-oriented welcome, but should also be aware of the variability in service quality.
Hotel Klausen offers a pleasant stay but seems to have significant issues with its Wi-Fi service. The common consensus among guests is that the Wi-Fi does not work well, particularly in the rooms. Many guests have reported that the Wi-Fi signal does not reach their rooms or is too weak to be useful. In some cases, the Wi-Fi connection is intermittent or crashes occasionally. While the hotel promises internet connectivity, guests often find that the experience does not live up to expectations with some even describing the promised internet as non-existent. Overall, while the hotel may excel in other areas, its Wi-Fi service needs substantial improvement to meet guest expectations.
Hotel Klausen provides convenient and free parking options for guests, accommodating both cars and motorcycles. Despite the limited size of its parking area and proximity to a busy road, available parking spaces can often be found right in front of the hotel's entrance. For added security and convenience, a nearby garage is available, which also offers storage for skis and snowboards. However, guests have noted occasional parking issues and a desire for more parking spaces.
Hotel Klausen offers a cozy and affordable stay with a three-star rating that brings value for money. The property is somewhat outdated with older equipment and a worn-out appearance, but it still holds a certain charm as a bit of a different accommodation. Despite its age, the hotel remains an attractive place for guests seeking a simple and satisfactory experience. While breakfast is simple, it is considered adequate and overall, the three-star quality meets expectations. Hotel Klausen provides a fine three-star experience, balancing its vintage appeal with budget-friendly rates.
Hotel Klausen offers a welcoming and accommodating atmosphere for dog owners. The hotel is notably dog-friendly, allowing guests to bring their dogs without any extra costs. Guests appreciated that they could bring their dogs, including taking them to breakfast, although dogs are only permitted on the terrace and not inside the restaurant or breakfast room. The hotel also accommodates guests with multiple dogs, adding to its appeal for pet owners. Overall, Hotel Klausen stands out for its considerate policies and inclusivity towards canine companions.
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Location
Despite being located at a busy street intersection, the hotel manages to provide a relatively peaceful stay with windows effectively blocking out street noise. The surrounding area offers beautiful views, a nearby waterfall hike and proximity to attractions like the Swarovski museum.
While the hotel itself is described as quite old with correspondingly elderly yet friendly staff, the small rooms and bathrooms are deemed suitable for short stays focused on rest. Parking is available next to the busy road, contributing to the overall convenience for passing travelers.
In summary, the location of Hotel Klausen stands out as its most significant asset, ideal for those seeking a straightforward, accessible stopover with essential amenities during their travels through central Europe.
Breakfast
However, there were notable criticisms. Several reviews described the breakfast as basic, very limited or meager with some pointing out issues like lukewarm coffee and stale bread. The selection was seen as minimalist and not consistently replenished, affecting latecomers. Few praised it as alright considering value for money, but others felt that it didn’t match the price paid or found it insufficient, particularly for vegetarians and those with specific dietary needs.
Service during breakfast was generally friendly and accommodating with special requests often fulfilled. Nonetheless, the overall lack of variety and occasional poor quality left several guests disappointed. In summary, while Hotel Klausen’s breakfast can be pleasant and sufficient for some, it falls short for those expecting a richer or more substantial meal.
Dinner
Several reviews indicate that despite being advertised, the restaurant was often closed or unable to serve dinner due to staff shortages, illness or other logistical challenges. Guests frequently found themselves without dining options in the evening, sometimes driving to nearby Schwaz for dinner. On the positive side, the presence of a nearby Spar supermarket and a Händl/Kebab grill provided some alternatives.
Overall, while the hotel is noted for good food and value for money when the restaurant is open, recurring closures have led to dissatisfaction among guests who expected dining services. The hope for many is that Hotel Klausen will resolve its staffing issues and resume regular dinner service to meet guest expectations.
Rooms
Guests can expect basic amenities such as a TV, often with good picture quality and clean towels replenished daily. Some rooms come with a shared toilet and balcony, though views and street noise can be a concern, especially for rooms facing the busy main road.
While the rooms are generally clean, issues such as broken power outlets and outdated furniture have been noted. Comfort varies with some praising the quality of the mattresses while others found the bedding less satisfactory. The décor and facilities are straightforward and cleanliness is generally maintained, though some reviews highlight areas in need of attention.
Overall, Hotel Klausen provides a clean, basic and affordable option for travelers with a cozy ambiance that may appeal to those who appreciate a vintage touch.
Beds
Cleanliness
However, the positive experiences were peppered with some issues. There were consistent mentions of mold in the showers, dust in the rooms and occasional inadequacies in bathroom cleanliness, such as unwashed toilet seats and dirty carpets. Reports of broken shower heads and empty soap containers suggest that maintenance and supply restocking could use improvement.
The cleanliness in common areas also received mixed feedback. While some guests observed everything to be clean, others pointed out specific grievances such as dirty plates, flies in the dining area and a need for better overall upkeep.
In summary, while Hotel Klausen generally offers clean and comfortable accommodations, attention to consistent, thorough cleaning and maintenance would greatly enhance the guest experience. For those willing to overlook these inconsistencies, the hotel still provides a decent stay, especially for a short-term visit.
Staff
The hotel is acknowledged as a family-run business, which often brings a personal touch to guest experiences. Many describe the personnel as "nice" and "friendly," with notable mentions of the staff being attentive and dedicated. Guests have appreciated the friendliness and helpful service, especially from the senior staff and restaurant service, which has been described as attentive and fast.
However, these positive experiences are starkly contrasted by several negative reviews. Issues cited include unfriendly or incompetent behavior from certain staff members, a lack of organization and incidents of staff appearing drunk or taciturn at the front desk. Some guests have remarked on an uncomfortable reception and a lack of warm hospitality with one reviewer noting an unpleasant greeting experience. Communication appears to be another challenge with some staff struggling with English.
In conclusion, while Hotel Klausen staffs have received several accolades for their friendliness and commitment, there is a significant disparity in guest experiences, indicating room for improvement in consistency and professionalism. Potential guests might enjoy a warm, family-oriented welcome, but should also be aware of the variability in service quality.
Wi-Fi
Parking
3 Star
Dog Friendly
No, Hotel Klausen doesn't have any pool.
No, a spa isn't available at Hotel Klausen.
Yes, Hotel Klausen welcomes dogs.
Yes, parking facilities are available at Hotel Klausen.
No, Hotel Klausen doesn't have a gym.
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