Overall, Xanadu Luxury Villas & Retreat Zanzibar is a luxurious and welcoming retreat that offers exceptional customer service. The staff, including butlers such as Rashid, Jesca, Mwambo and Burhani, are professional, friendly and go above and beyond to ensure a memorable stay. Owner Eileen also contributes to the high level of hospitality. Guests are treated like royalty from the warm welcome to the personal butler service provided. The customer service provided by everybody in the property is exceptional with staff willing to assist with every request to give guests the best holiday possible. Xanadu Luxury Villas & Retreat Zanzibar truly provides a real butler service with incredibly friendly and attentive staff who provide professional yet personal care.
AHG Waridi Beach Resort & SPA is a paradise for those seeking a relaxing beachfront vacation. The resort's location is unbeatable with a top-notch beach that guests have described as clean and beautiful. The private beach is a major highlight, although some guests have noted that vendors can be overwhelming. The reef walk during low tide is a unique experience that guests have enjoyed. Overall, guests have raved about the resort's beach and consider it one of the best they have experienced.
Madinat Al Bahr Business & Spa Hotel receives high praise from guests for its remarkable location, luxurious accommodations, and superb service. Located conveniently close to the airport with stunning ocean views, the hotel is ideal for both ease of access and exploration of nearby Stone Town. The tranquil setting and lush greenery further complement the calming atmosphere, making it a superior choice for travelers seeking relaxation combined with urban proximity.
The hotel excels in its culinary offerings, especially its breakfast and dinner services. Guests commend the extensive and high-quality breakfast buffet along with the diverse and delicious dinner options, notably the Indian cuisine. While there are minor remarks about the Western food options and some pricing concerns, the overall dining experience remains a highlight.
Accommodations in the hotel are spacious, clean, and well-designed, with a tasteful mix of Arab and Indian decor. Comfortable beds, luxurious bedding, and fantastic ocean view balconies ensure restful stays, though some minor inconsistencies in bed comfort and bathroom updates have been noted.
The hotel is universally applauded for its cleanliness and maintenance. The rooms, pool areas, and general property are kept impeccably tidy, contributing to a warm and inviting atmosphere. Moreover, the exceptional staff is a notable strength; praised for their friendliness and attentiveness, they make every guest’s stay memorable, further enhancing the guest experience.
In addition to the amenities, the hotel's spa and wellness offerings provide a relaxing retreat despite some areas identified for improvement. Similarly, the pool area is a guest favorite, offering a beautiful place to unwind, although the beach experience is mixed due to its condition and accessibility issues.
Despite a few critiques about its five-star status and the condition of certain facilities, Madinat Al Bahr Business & Spa Hotel continues to impress with its luxury, exceptional service, and comprehensive offerings, ensuring a tranquil and enjoyable stay for its guests.
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