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Summary of reviewsHotel Ana Lux Spa in Pirot stands out as a premier destination, earning high remarks across several categories. Its exceptional location in the city center offers unparalleled convenience, allowing guests easy access to shopping streets, markets, restaurants and cafes while maintaining a peaceful environment. The hotel is also easily accessible from highways, adding to its travel-friendliness.
Breakfast at the hotel is frequently highlighted for its variety and quality, often compared to European four-star standards. Guests appreciate the diverse and delicious buffet, which is enhanced by superb service from the friendly staff. Dinner at the on-site restaurant generally receives positive feedback, although some guests note the dining experience could be improved by addressing smokiness, noise and wait times.
The rooms at Hotel Ana Lux Spa are consistently praised for their cleanliness, spaciousness and comfort. The décor is tastefully done, creating a cozy and inviting atmosphere that is well-suited to families and travelers alike. Amenities such as extra bathrooms and stunning views add to the overall appeal.
The hotel's exceptional cleanliness is a point of pride with both the rooms and common areas maintained meticulously. This level of hygiene extends throughout the establishment, making it highly recommended for cleanliness-conscious visitors.
The staff receives overwhelming positive feedback for their friendliness, professionalism and willingness to assist, significantly enhancing the guest experience. The spa facilities provide a commendable quality experience, offering a relaxing haven with professional staff, although it requires prior appointments and is not available on Sundays.
For those traveling by car, the hotel offers secure and ample parking facilities, which are highly appreciated. Families find the hotel particularly welcoming with amenities tailored for children and thoughtful touches that enhance a family-oriented stay.
The beds at Hotel Ana Lux Spa are mostly praised for their comfort, contributing to a restful night's sleep, although some guests suggest that the pillows could be softer. The four-star rating of the hotel is often viewed as justified with many guests attesting to its European-level standards and world-class facilities.
Business travelers also find Hotel Ana Lux Spa to be a suitable choice, offering functional workspaces and professional services that simplify work obligations, making it a valuable option for both short and extended business stays.
Overall, Hotel Ana Lux Spa provides a well-rounded, highly rated experience for both leisure and business travelers, standing out for its prime location, excellent breakfast, comfortable rooms and friendly staff. Show more
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Categories
Hotel with Parking
Hotel Ana Lux Spa provides free on-site parking. Guests have noted the convenience of parking being available right in front of the hotel entrance.
Cheap Hotel
This hotel is located in Pirot. Hotels outside of major cities can sometimes offer better value.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. This single room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features air conditioning, soundproof walls, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This twin room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 2 beds.
Deluxe Double Room (2 Adults + 1 Child)The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a minibar, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.
Double Room - Disability AccessThe spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. This wheelchair accessible double room has a minibar, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Deluxe SuiteFeaturing free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. Meals can be prepared in the kitchenette, which has a stovetop, a refrigerator, kitchenware and an electric kettle. This suite has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Hotel Ana Lux Spa is highly praised for its exceptional location, right in the heart of Pirot, making it an optimal base for exploring the city and its surroundings. The central setting provides guests with convenient proximity to shopping streets, markets, restaurants and cafes, facilitating ease of access to the city’s vibrant life. Visitors also appreciate the hotel’s proximity to highways, making it easily reachable for travelers.
The location is frequently described as perfect, excellent and the best, underscoring its value in the experiences of those who have stayed there. Besides the geographic benefits, the hotel’s central position allows for a peaceful and quiet environment despite being amidst the bustling city. Guests also enjoy the convenience of on-site parking and the modern amenities provided.
Overall, the unanimous sentiment is that the location could not be better, providing guests with both convenience and comfort during their stay in Pirot.
Breakfast
Hotel Ana Lux Spa offers a breakfast experience that guests frequently highlight for its variety and quality. Visitors commonly describe the breakfast as excellent, diverse and delicious with a rich selection of cooked foods and an ample buffet. The options are considered to be at the level of European four-star hotels, providing a satisfying and surprisingly abundant meal to start the day.
Many reviews mention that the breakfast is beyond expectations with superb service and friendly staff enhancing the dining atmosphere. The buffet is often praised for its fresh food, diverse offerings and indulging delicacies, making it a major highlight for guests. While a few reviews express disappointment, the majority of the feedback underscores a positive experience with an exceptional choice of food that meets the needs of a variety of tastes and preferences. The breakfast room also receives commendations for being very good.
Overall, the breakfast at Hotel Ana Lux Spa is a standout feature that significantly contributes to the enjoyable stay of its guests.
Dinner
The dinner experience at Hotel Ana Lux Spa is generally positive. The hotel boasts a good restaurant within the building that remains open throughout the day, providing guests with convenient meal options. Many guests praised the food as tasty and very good. The restaurant's location at the top of the hotel offers a pleasant view, adding to the dining ambiance. However, some reviewers noted that the restaurant could be smokey and noisy and mentioned long waiting times. Additionally, the food, while adequate, was perceived as not matching the quality of the breakfast and the prices were considered a bit high. For those seeking variety, there are also eating facilities nearby, along with good restaurant recommendations provided by the hotel.
Rooms
Hotel Ana Lux Spa in Pirot offers a consistently positive experience when it comes to their accommodations. Guests frequently mention the cleanliness and spaciousness of the rooms with many highlighting how well-maintained and comfortable they are. The decor is tastefully done, creating a cozy and inviting atmosphere that enhances the overall stay. Most rooms boast modern facilities and are well-equipped, contributing to the comfort and convenience of the guests.
Family rooms with extra bathrooms and rooms offering stunning views, such as Room 410 with a mountain view or rooms overlooking the central square, add to the appeal. The hotel also seems to cater well to families with features equipped for children and spacious layouts.
The presence of amenities such as a coffee maker and bar in some rooms further accentuates the comfort level. The warm ambiance, bright interiors and well-furnished spaces make the rooms particularly comfortable and accommodating. Overall, the rooms at Hotel Ana Lux Spa stand out for their cleanliness, spaciousness and comfort, aligning well with its four-star rating.
Beds
Hotel Ana Lux Spa's beds receive largely positive mentions from guests, who frequently highlight their comfort. The beds are described consistently as comfortable, soft and even labeled as comfy. Guests also mention the availability of both double rooms with King Size beds and large, comfortable single beds. However, there are mixed feelings about the pillows; while some find them very comfortable, others feel they could be improved by offering softer options. Overall, the general consensus is that the beds contribute positively to a pleasant stay.
Cleanliness
Hotel Ana Lux Spa has garnered high praise for its exceptional cleanliness. Guests consistently describe the hotel as spotless with rooms receiving particular accolades for being clean, tidy and comfortable. The overall hygiene of the establishment is frequently highlighted with many noting that cleanliness is at an enviable level and even exceptional. Clean and neat rooms provide a comfortable stay, while the entire hotel, including common areas, maintains an extremely clean environment. Despite being situated in a busy area, the hotel manages to keep both its interior and exterior clean, making it a highly recommended destination for cleanliness-conscious travelers.
Staff
Guest reviews for Hotel Ana Lux Spa predominantly highlight the exceptional quality of its staff. Visitors frequently mention the kindness, friendliness and politeness of the employees throughout the hotel. The reception staff, including individuals like Sanja, consistently receive high praise for their warm welcome, efficiency and readiness to assist.
Numerous reviews emphasize the professional and courteous nature of the staff, describing them as well-trained, competent and always available to help. There is a shared sentiment that the team goes above and beyond to ensure guests have a pleasant stay, contributing positively to the hotel's overall atmosphere.
However, a minor observation is the occasional mention of a lack of staff smiles and a need for more personnel. Despite this, the general consensus is one of high regard for their friendly and supportive demeanor, both at the front desk and in customer service roles.
Overall, the hotel's staff is a significant highlight, contributing to an enjoyable and efficient guest experience.
Spa
The spa at Hotel Ana Lux Spa is a noteworthy feature of the hotel, offering a commendable and high-quality experience. It is well-maintained and provides an enticing haven for relaxation. Although the spa area is relatively small and requires an appointment for access, hotel guests can enjoy its services free of charge. The staff at the spa center are kind and professional, ensuring an enjoyable and relaxing visit. While it may not be available on Sundays, many guests have had exceptional experiences and recommend it highly. Overall, the spa services, treatments and facilities contribute significantly to the hotel's appeal, making it one of the top choices in the city for a pampered getaway.
Parking
Hotel Ana Lux Spa offers an advantageous parking experience to its guests, characterized by its secure and extensive facilities. The hotel provides free, private and well-organized parking options, ensuring peace of mind with guarded and secure areas. Many guests appreciate the ample parking space, which is both convenient and easy to access directly from the hotel. The closed and secured parking arrangements are frequently highlighted as a pleasant surprise and a significant benefit, especially given its convenient central location. Overall, the availability of parking at Hotel Ana Lux Spa is highly regarded for its safety, convenience and abundance of space.
Family
Hotel Ana Lux Spa offers a family-friendly environment that ensures a great experience for guests of all ages. With a designated children's corner, the hotel stands out as an excellent choice for families. Children thoroughly enjoyed their stay, highlighting the thoughtful amenities designed just for them. The hotel boasts clean and comfortable rooms with a pleasant interior, providing a relaxing retreat after a day of activities.
Guests frequently praised the kindness and professionalism of the staff, noting their friendliness and supportive nature. The team goes the extra mile to make special moments unforgettable, such as organizing surprises for birthdays and extending personalized congratulations.
Overall, Hotel Ana Lux Spa combines a welcoming atmosphere, attentive service and family-oriented features to create a memorable stay for all visitors.
4 Star
Hotel Ana Lux Spa is often described as a new, modern hotel that stands out as possibly the best in the city. It has been recognized for providing ultimate comfort and luxury with facilities and services that some guests compare to an absolutely world-class standard. The hotel's professional and friendly staff add to its appeal, enhancing the overall experience for visitors.
While there are mixed opinions about whether the hotel truly upholds its four-star rating, many reviews suggest that it perfectly fits this category. The hotel is considered to be on par with European-level premises, offering top-class amenities and entertainment activities that aim to correspond to its declared four-star status. Despite some discrepancies, for many, the hotel achieves the mark of a four-star establishment.
Business
Hotel Ana Lux Spa is an ideal destination for business travelers, offering functional facilities and professional services that make it conducive for work. The hotel provides good value for business trips with spacious and well-furnished rooms that are designed to cater to the needs of business guests. Each room features good lighting and a dedicated working space, making it a suitable environment for both rest and preparation for business obligations. The hotel stands out as a business-friendly option due to its fairly comfortable accommodations and overall convenience for business stays. Whether on a brief stopover or an extended stay, Hotel Ana Lux Spa ensures a seamless and productive experience for anyone traveling on business.
No, Hotel Ana Lux Spa doesn't have any pool.
Yes, a spa is available at Hotel Ana Lux Spa.
No, Hotel Ana Lux Spa doesn't allow dogs.
Yes, parking facilities are available at Hotel Ana Lux Spa.