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Summary of reviewsEmbassy Suites by Hilton Piscataway Somerset receives predominantly positive reviews across various aspects of the hotel experience. Its location is highly praised for its convenience, situated close to major highways and Rutgers University and only an hour’s drive from New York City, making it ideal for both business and leisure travelers. Despite being in an industrial area with limited attractions, the surrounding amenities and cleanliness of the hotel contribute significantly to its appeal.
One of the standout features of the hotel is its breakfast, which garners high praise for its variety and quality. Guests appreciate the wide range of options, including omelet and pancake stations and laud the friendly and helpful breakfast service staff. The overall sentiment regarding breakfast is overwhelmingly positive, making it a memorable part of the stay.
Rooms at the Embassy Suites are frequently highlighted for their spaciousness, cleanliness and comfort. Many guests appreciate the separate living areas in the suites, which are especially suitable for business travelers. Although minor maintenance issues are occasionally noted, the overall feedback suggests that the room quality exceeds guest expectations with a pleasant aesthetic and good views adding to the experience.
Cleanliness is a key strength of the hotel with guests consistently praising the immaculate state of both the rooms and common areas. The well-maintained facilities and welcoming decor contribute to a positive impression, despite occasional suggestions for updates.
The commendable staff at the hotel enhance the guest experience greatly. Guests repeatedly highlight the friendly, professional and attentive nature of the staff, from the front desk to the breakfast service, adding to the welcoming atmosphere of the hotel.
The pool and whirlpool area receive mixed feedback. While families and children enjoy the facilities, some guests cite concerns over pool size and occasional cleanliness issues. Despite these drawbacks, the pool remains a popular amenity.
Families particularly enjoy their stays with the hotel being noted as an excellent choice for family vacations. The ample amenities, such as the store and the enjoyable breakfast, cater well to family needs and the welcoming staff further contribute to a relaxing experience.
The beds receive mixed reviews; while some guests find them comfortable and large, others mention issues with mattress support and pillow quality. Despite these concerns, the overall comfort of the beds is generally acceptable to a significant number of guests.
In summary, Embassy Suites by Hilton Piscataway Somerset stands out for its convenient location, excellent breakfast, spacious and clean rooms and commendable staff. While there are minor areas for improvement, particularly with beds and pool maintenance, the hotel remains a favorable choice for travelers seeking a comfortable and family-friendly stay. Show more
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Categories
Hotel Taking Steps Towards Sustainability
As a Hilton property, this hotel aligns with Hilton's corporate responsibility strategy, which includes targets for reducing carbon emissions, waste, and water consumption across its portfolio.
Family Friendly Hotel
This hotel offers spacious suites, a complimentary breakfast, and an evening reception. It also features an indoor pool, making it ideal for families seeking comfort and convenience.
Hotel with Swimming Pool
The Embassy Suites offers guests a relaxing indoor pool for recreation and exercise. The pool area is well-maintained, offering a clean and inviting space for families and individuals alike to enjoy a refreshing swim.
Heated Pool Indoor Pool
Business Hotel
The hotel provides complimentary breakfast and an evening reception. It features an on-site restaurant, bar, fitness center, and indoor pool. It is suitable for both business and leisure.
Hotel with Parking
Providing parking for guests, this hotel offers a comfortable stay with added convenience. Its location is ideal for those visiting the Piscataway and Somerset areas.
Accessible Hotel
This hotel offers handicapped accessible rooms and is entirely non-smoking. It provides complimentary wireless internet access in guest suites and throughout the hotel. The hotel also features an accessible indoor pool with an ADA lift.
Hotel with Gym
Embassy Suites hotels typically offer well-equipped fitness centers, often including both cardio and weight training equipment, ensuring guests have options for their workouts. It also has an indoor pool.
3-Star Hotel
This all-suite hotel offers spacious accommodations with separate living areas and bedrooms, ideal for families or business travelers. Guests can enjoy a complimentary cooked-to-order breakfast and evening reception, adding extra value to their stay.
Hotel with Indoor Pool
Guests frequently praise the indoor pool and jacuzzi area at this hotel. There are also mentions of ample lounging areas available, enhancing the pool experience.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Heated Pool
Room Types
One-Bedroom King Suite - Non-SmokingThe room feature air conditioning, heating, and cable TV.
One-Bedroom Double Suite with Two Double Beds - Non-SmokingThe room feature air conditioning, heating, and cable TV.
Premium King Suite - Non-SmokingThe room feature air conditioning, heating, and cable TV.
Premium King Suite - Disability Access / Non - SmokingThis suite provides air conditioning and a flat-screen TV with cable channels.
Guest Reviews
8.5
Very Good
Location
The location of Embassy Suites by Hilton Piscataway Somerset received various opinions from guests. Many highlighted the hotel's proximity to major highways, facilitating easy travel. It is described as a great spot for those attending Rutgers events and also commended for being only a one-hour drive from New York City. Some reviews mentioned the surrounding area as an industrial region with limited nearby attractions or shopping centers, which might not appeal to everyone. However, the positive aspects such as the cleanliness of the facility, friendly staff and pet-friendly environment were frequently noted, making it a convenient and comfortable option for travelers. The hotel's placement near transportation, malls and a promenade with a view of Manhattan and Hoboken also added to its appeal.
Breakfast
The breakfast at Embassy Suites by Hilton Piscataway Somerset receives high praise for its variety and quality. Guests frequently describe it as excellent, fabulous and hands down one of the best, especially for an included meal. There is a wide range of options available, including omelet and pancake stations, ensuring something for everyone. The layout and atmosphere also seem to enhance the dining experience. Many appreciate the unlimited breakfast with some noting the convenience of being able to take it away. The staff providing breakfast service are often highlighted as friendly and helpful, adding to the positive experience. While a few guests felt the hot items could be improved, the overall sentiment about the breakfast remains overwhelmingly positive, making it a standout aspect of the hotel stay.
Rooms
Embassy Suites by Hilton Piscataway Somerset offers an array of spacious and well-maintained rooms that tend to impress with their cleanliness and size. Guests frequently noted that the rooms were not only large and comfortable but also immaculate, contributing positively to their stay. The suites, designed especially for business travelers, feature separate couch and TV areas, adding to the convenience and comfort. The hotel grounds, breakfast service and location have also been highlighted positively, complementing the overall room experience. Additionally, the view from the rooms and the overall aesthetic of the hotel received commendation. However, there were a few mentions of minor maintenance issues such as older carpets, occasional cleaning oversights and beds being on the firmer side. Despite these, the general consensus remains favorable with many guests feeling that the quality and service of the hotel exceeded their expectations.
Beds
Guests had mixed experiences with the beds at the Embassy Suites by Hilton Piscataway Somerset. Some found the beds to be comfortable and appreciated their large size, noting the pleasant rest they experienced. However, several reviews mentioned issues with mattress support, describing them as uncomfortable and at times, worn out. Specific complaints included mattresses sinking and feeling like springs were poking through, as well as pillows being too soft and uncomfortable. Overall, while there are positive remarks about the bed comfort and size, there are also significant mentions of discomfort and the need for mattress improvement.
Cleanliness
Embassy Suites by Hilton Piscataway Somerset receives consistent praise for its cleanliness, playing a significant role in the positive guest experiences. Guests frequently mention the immaculate state of the rooms and the well-maintained hotel facilities. The hotel is described as clean and welcoming with spacious and comfortable rooms that contribute to a pleasant stay. The property’s cleanliness extends to the common areas and the beds are noted for being comfortable and pristine.
In addition to the cleanliness, guests appreciate the hotel's large size and attractive decor. The staff's friendliness and the excellent service, particularly in maintaining the hotel's cleanliness, enhance the overall experience. Although a few reviews noted that the property could use some updates and a minority felt the cleanliness was not up to expectations, the majority of feedback highlights the hotel as very clean with particular emphasis on the well-maintained nature of both the rooms and common areas.
Overall, Embassy Suites by Hilton Piscataway Somerset stands out for its commitment to cleanliness, making it a favorable choice for travelers seeking a clean and comfortable stay.
Staff
Embassy Suites by Hilton Piscataway Somerset consistently impresses with its commendable staff. Guests frequently highlight the friendly and welcoming nature of the front desk personnel with many noting their attentiveness and responsiveness. Opinions often converge on the staff being excellent, courteous and exceptionally professional, contributing to a pleasant stay experience.
The breakfast team also receives positive mentions for their friendliness, adding to the overall pleasant atmosphere of the hotel. Specific staff members, such as Alexandrea from the front desk, are lauded for their helpfulness and courteous demeanor. Despite a rare mention of unhelpful staff, the overwhelming sentiment emphasizes a team that is not only cooperative but also dedicated to providing superior customer service. This consistent praise for the staff enhances the appeal of the Embassy Suites by Hilton Piscataway Somerset, making it a noteworthy choice for travelers.
Pool
The pool area at Embassy Suites by Hilton Piscataway Somerset receives mixed feedback from guests. The pool and whirlpool are often highlighted positively with many families and children particularly enjoying their time there after day trips. The addition of a hot tub is a definite plus. Some guests appreciated the unique feature of a glass roof over the pool. However, there were a few criticisms; several guests noted the pool size as small and some called for better regulation and cleanliness. Additionally, there were instances when the pool was closed, which led to some disappointment. Despite these drawbacks, the pool generally emerges as a popular amenity among guests.
Family
Embassy Suites by Hilton Piscataway Somerset receives high praise from families, particularly for its suitability for a family vacation. Guests highlight it as an ideal place for families, noting that children love their stay, especially enjoying the pool. The hotel's amenities meet family needs well with positive mentions about the store and the breakfast. The courteous and welcoming staff contribute to a pleasant stay, allowing families to relax and enjoy their time together.
Yes, Embassy Suites by Hilton Piscataway Somerset has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Piscataway Somerset.
Yes, Embassy Suites by Hilton Piscataway Somerset welcomes dogs.
Yes, parking facilities are available at Embassy Suites by Hilton Piscataway Somerset.
Yes, Embassy Suites by Hilton Piscataway Somerset has a gym.