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Summary of reviewsThe Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG, is a great choice for travelers who value location, affordability and excellent service. The hotel's location is a standout feature with guests describing it as centralized, convenient and excellent. The breakfast experience at the hotel is decent and the rooms offer comfortable accommodations for families or larger groups. The hotel staff shows exceptional hospitality and the beds are a standout feature with many describing them as "super comfy," "amazing," and "extremely comfortable." While there were some negative reviews about the cleanliness and parking situation, the majority of guests were extremely pleased with the hotel staff and their service. Overall, the hotel is highly recommended for families traveling with kids and those looking for a good night's sleep in Pittsburgh. Show more
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Categories
Hotel near Nightlife Spots
Situated in the South Side, this hotel provides convenient access to numerous nightlife options, including bars, pubs, and entertainment venues. The South Side's concentration of nightlife establishments makes it a prime location for experiencing Pittsburgh's after-dark scene.
Hotel with Swimming Pool
The hotel provides pool access for guests.
Heated Pool Indoor Pool
Hotel with Parking
The hotel offers on-site self-parking at a charge. While not free, it provides a convenient parking option directly at the hotel.
Accessible Hotel
This hotel is listed as an accessible hotel, offering features to ensure a comfortable stay for guests with accessibility requirements.
Hotel with Heated Pool
This hotel is listed as having a heated pool.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Cheap Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Queen Suite with Two Queen Beds and Sofa BedThis suite features a microwave, refrigerator, and sofa bed.
King Suite with Sofa BedThis suite features a microwave, refrigerator, and sofa bed.
King SuiteThis room includes a microwave and refrigerator.
One-Bedroom Suite - Communications/Mobility Accessible with Roll In ShowerThis room includes a roll-in shower.
King Suite with Roll-In Shower - Communications/Mobility AccessibleThis room includes roll-in shower, a microwave and refrigerator.
Queen Room with Accessible Roll-in Shower - Non-smokingThe unit has 2 beds.
Guest Reviews
6.5
Rated
Location
Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG, is a popular choice of accommodation for travelers visiting Pittsburgh. The hotel's location is a standout feature with guests describing it as centralized, convenient and excellent. The property's advantageous location allows easy access to the city's downtown area and restaurants. Public transportation is also readily available, making it accessible even for those without a car. Parking is available at the back of the hotel. Despite being near bars and dance clubs in the student area, it is still affordable and perfect for a quick trip. The hotel is also walking distance from Duquesne University and guests appreciate the proximity to friends and other destinations. The front desk staff is remarkable and the views from the rooms looking out onto the city are stunning. However, some guests did voice concerns about the location, but the majority of the reviews are positive. Overall, Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG, is an excellent choice for travelers who value location, affordability and excellent service.
Breakfast
The breakfast at Holiday Inn Express Hotel & Suites Pittsburgh-South Side has received mixed reviews from guests. While some describe it as very good, delicious and tasty, others have found it mediocre, terrible or scarce. However, most guests appreciate the free breakfast offered at the hotel and the selection of bacon, sausage, eggs, Danish, cereal, toast & fruit. Some reviewers have also mentioned the friendly staff serving breakfast. Nonetheless, a few guests had issues with the breakfast service due to the buffet running out of food or staff shortage and some have complained about the quality of the breakfast being served in plastic dishes. Overall, the breakfast experience at the hotel is decent and a nice start to the day for most guests.
Rooms
The Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG, offers comfortable accommodations for travelers visiting Pittsburgh. Guests praised the hotel's staff and convenient location. The rooms were generally clean and spacious with comfortable beds and necessary amenities like fridges and microwaves. However, some guests encountered issues such as dirty bathrooms, stains on furniture and linens and broken appliances. Others complained of unpleasant smells and outdated decor. Despite these issues, some guests found the rooms to be well-equipped and suitable for families or larger groups. Overall, the hotel appears to offer a mixed experience for guests, so it may be best to check recent reviews before booking.
Beds
If a good night's sleep is a top priority for your upcoming stay in Pittsburgh, you're in luck at the Holiday Inn Express Hotel & Suites Pittsburgh-South Side. According to guest reviews, the beds here are a standout feature with many describing them as "super comfy," "amazing," and "extremely comfortable." Multiple reviewers also praised the pillows for adding an extra layer of coziness. Cleanliness is another key factor with guests reporting that the beds (and the rest of the room) are kept spotless. While a few travelers found the beds to be too hard or uncomfortable, these comments were in the minority and the overwhelming consensus is that the beds are a highlight of the hotel.
Cleanliness
Various guests have provided mixed reviews about the cleanliness of the Holiday Inn Express Hotel & Suites Pittsburgh-South Side. While some guests have experienced dirty bathrooms with mold and taped tiles, stained bedding and pillows, hair and pee spots from previous guests and filthy pools and elevators, others have found their rooms to be very clean with comfortable beds, clean windows and clean hallways. Some guests have only had minor complaints such as a cup with coffee left in the room or no body wash in the shower dispenser. Overall, the hotel seems to need some updating and improvement in its cleaning routines, but some guests have still found it to be clean and satisfactory.
Staff
If you're looking for a hotel with great staff in Pittsburgh, look no further than the Holiday Inn Express Hotel & Suites Pittsburgh-South Side. Many guests have complimented the staff for their kindness and accommodating nature. The front desk staff, housecleaning staff and breakfast staff have all been praised for their professionalism and friendliness. Even when issues arose, the staff was quick to address them and take care of the problem. However, there were a few negative reviews that mentioned rude or unhelpful staff members. Overall, though, the majority of guests were extremely pleased with the hotel staff and their service.
Pool
Guests have mixed reviews about the pool at Holiday Inn Express Hotel & Suites Pittsburgh-South Side. Some complain about the lack of cleanliness with reports of green slime and hair/fur in the water. Others note that the pool was not heated, which may make it uncomfortable to swim. However, some guests found the pool to be ok and their kids enjoyed using it. The hotel also offers a gym for guests to stay active during their stay. Despite some negative feedback, if the hotel takes steps to regularly clean the pool and ensure it is heated, it could be a great amenity for families looking to cool off during their stay.
Parking
Guests of the Holiday Inn Express Hotel & Suites Pittsburgh-South Side generally had mixed feelings about the parking situation. While some appreciated the convenience of the on-site come and go parking and the free, secured parking lot, others were disappointed with the limited space and additional cost of $22 per night for parking. Some guests even encountered issues with broken gates and card readers, as well as the added surprise of being charged extra for parking upon checkout. However, for those who were willing to venture off-site, there was mention of a very good public parking lot nearby. Despite the varying experiences with parking, guests enjoyed the hotel's great location and easy access to the surrounding area.
Family
Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG is a great choice for families with kids according to guest reviews. The rooms are spacious and can accommodate families with teens. The pool and gym are a favorite among youngsters. The hotel staff shows exceptional hospitality, as guests enjoyed a breakfast where fellow guests sang happy birthday to their son. The king suite set up works great for families of four, however, the sofa bed in some rooms could be bigger with additional bedding provided. The hotel is accessible for those with disabilities as one guest traveled with their wheelchair-bound spouse. Overall, the hotel is highly recommended for families traveling with kids.
Yes, Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG.
No, Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG.
Yes, Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG has a gym.