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Summary of reviewsMotel 6-Pittsburgh, PA - Crafton offers a convenient and accessible location praised by guests for its proximity to major highways and nearby towns like Carnegie, Bridgeville and McKees Rocks. The motel is within walking distance of gas stations, grocery stores, metro access and several restaurants, making it a practical choice for travelers. Despite occasional mentions of the area feeling somewhat unsafe, the location's benefits, coupled with a quiet and clean surrounding environment and friendly, professional staff, generally ensure a positive experience.
The rooms at the motel are spacious and follow modern color schemes. They offer quiet accommodations with minimal noise from adjoining rooms and some guests find the beds clean and comfortable. However, significant improvements are needed in terms of cleanliness, maintenance and amenities, as several reviews cite issues such as dirty rooms, unpleasant odors, insects, broken equipment and missing amenities. The building itself requires renovation with reports of leaking ceilings, water damage and overall dinginess.
Cleanliness is a hit-or-miss aspect, but some guests do find their rooms clean upon arrival. Nonetheless, numerous reviews indicate substantial issues like dirty floors, unclean bathrooms and unpleasant smells, including cigarette smoke and mildew. Additionally, reports of cockroaches and other bugs, along with dated and poorly maintained bathroom fixtures, highlight the need for better housekeeping and maintenance.
The staff frequently receive high marks for their friendliness and helpfulness with many guests highlighting exceptional service from team members. However, some reviews mention less favorable interactions, including reports of rudeness and unprofessional behavior. Management feedback is mixed, though many guests appreciate courteous and accommodating staff who strive to meet their needs.
Wi-Fi is available throughout the motel, but its performance is often criticized for being spotty and weak. Guests needing reliable internet for work may face challenges due to intermittent connection problems.
Experiences with the beds vary; while some guests find them comfortable, others report issues like damp and stained bedsheets, cigarette burns and overall discomfort. Despite the availability of high beds and reasonably comfortable mattresses in some rooms, complaints about hard, lumpy beds and unclean linens are common.
The motel's pet-friendly policies are a standout feature, allowing guests to bring their pets at no extra cost. This makes it an attractive option for pet owners, although some disturbances from aggressive pets and barking have been noted. The motel maintains a commendable level of cleanliness despite the presence of pets.
While the motel offers accessible features and a quiet, clean environment, some reviews indicate it struggles to adequately accommodate guests with disabilities, particularly those needing handicap-accessible rooms on lower levels.
In summary, Motel 6-Pittsburgh, PA - Crafton provides a convenient and pet-friendly stay with generally friendly staff and some comfortable accommodations. However, it requires significant improvements in cleanliness, maintenance and accessibility to better meet traveler expectations. Show more
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Categories
Cheap Hotel
This hotel provides budget-friendly lodging with essential amenities. It is a practical option for travelers seeking affordable accommodations in Pittsburgh.
Hotel for Honeymoon
Dog Friendly Hotel
Accessible Hotel
Room Types
Queen RoomThis double room provides air conditioning and a TV with cable channels. The unit offers 1 bed.
Deluxe Queen RoomThis double room features air conditioning and a TV with cable channels. The unit has 1 bed.
Quadruple RoomThis quadruple room provides air conditioning and a TV with cable channels. The unit offers 2 beds.
Deluxe Quadruple RoomThis quadruple room features air conditioning and a TV with cable channels. The unit has 2 beds.
Double Room - Disability Access - Roll In ShowerThis double room offers air conditioning and a TV with cable channels. The unit offers 1 bed.
Queen Suite - Non-SmokingThis quadruple room features air conditioning and a TV with cable channels. The unit has 1 bed.
Guest Reviews
4.4
Rated
Location
Motel 6-Pittsburgh, PA - Crafton is generally praised for its convenient and accessible location. Guests frequently highlight its proximity to major highways, making it easy to travel to and from the motel. Its location is described as perfect for those looking to visit various nearby towns such as Carnegie, Bridgeville and McKees Rocks. Additionally, the motel is within walking distance of gas stations, grocery stores, metro access and several restaurants, adding to its convenience.
The area surrounding the motel is noted for being quiet and clean, contributing to a pleasant stay. Despite a few mentions of the location being somewhat sketchy or unsafe, many reviews appreciate the convenience of being close to downtown Pittsburgh and its various events and amenities. The friendly and professional staff further enhance the overall positive experience.
While some guests find the motel to be a bit far from Pittsburgh city center, the accessibility to local services and the easy highway access tend to outweigh this drawback. Overall, Motel 6-Pittsburgh, PA - Crafton's location strikes a good balance between affordability and convenience for travelers.
Rooms
Motel 6 in Pittsburgh, PA - Crafton boasts spacious rooms with modern color schemes and offers quiet accommodations where noise scarcely penetrates from adjoining rooms. Some guests appreciated the beds, describing them as clean and comfortable, while the provided TV generally worked.
However, numerous reviewers highlighted significant drawbacks. Cleanliness was a major concern with multiple mentions of dirty rooms, unclean bathrooms and unpleasant smells, including cigarette smoke and mildew. Problems with insects, including roaches and fleas, were frequently noted. Maintenance and amenities were lacking with reports of broken equipment, such as air conditioning systems, thermostats, door locks and shower fixtures. Many rooms were found to be in poor condition with broken furniture, damp bedsheets and evidence of mold. Additionally, essential amenities like refrigerators, microwaves and garbage cans were often missing.
The hotel’s building also requires substantial renovation with guests pointing out issues like leaking ceilings, water damage, peeling paint and overall dinginess. Security was another concern with guests experiencing faulty door locks and thermostat malfunctions.
In summary, while the motel occasionally met basic needs for some guests, it is clear that substantial improvements in cleanliness, maintenance and amenities are necessary to meet the expectations of most travelers.
Beds
At Motel 6-Pittsburgh, PA - Crafton, guest experiences with the beds vary significantly. Some visitors found the beds comfortable and the pillows complementary, noting the TV as an additional perk. There were, however, numerous mentions of less satisfactory aspects. Several guests reported issues with cleanliness, including damp and stained bedsheets, hair on the linens and cigarette burns in the bedding. These factors contributed to a perception of the beds being uncomfortable or even horrendous in some cases. Although a few reviews highlighted high beds and reasonably comfortable mattresses, many others pointed out hard, lumpy and uncomfortable beds, sometimes missing essential beddings like blankets or mattress covers. Cigarette burn holes and an overall lack of cleanliness repeatedly cropped up in guest feedback. Thus, while there are some positive mentions about bed comfort, a significant number of guests reported various issues that affected their overall experience.
Cleanliness
Motel 6 in Pittsburgh, PA - Crafton has consistently received praise for having clean rooms upon arrival with some guests finding the setup to be exactly what they needed. However, numerous reviews highlight significant issues with cleanliness and housekeeping. Many guests reported that rooms were dirty, including filthy floors and unclean bathrooms. There were multiple mentions of unpleasant odors, including the smell of cigarettes and mildew, as well as reports of cockroaches and other bugs. Burn holes in bed linens and dirty bedding were also frequently noted.
The bathrooms often required thorough cleaning and showed signs of neglect with mentions of mold, dirty floors and grime. Additionally, many fixtures and amenities were outdated or in poor condition with air ducts, floors and walls needing significant attention. Several guests noted the lack of daily cleaning services and inadequate housekeeping during their stays.
The overall consensus indicates that while the hotel has potential with its safe and quiet environment, the level of cleanliness drastically falls short, suggesting an urgent need for a comprehensive update and better maintenance practices.
Staff
At Motel 6-Pittsburgh, PA - Crafton, the staff frequently receive high praises for their friendliness and helpfulness. Many guests highlight the extremely friendly and accommodating nature of the employees, from the front desk all the way through to housekeeping. Noteworthy mentions include team members like Maria, who left a lasting positive impression on the guests. The politeness and professionalism of the staff are often commended with specific recognition for their hospitable and courteous demeanor.
However, the reviews are mixed with some guests reporting less favorable interactions. Complaints range from reports of rudeness and unprofessional behavior to instances of staff being disrespectful and unaccommodating. There are mentions of arguments and fights among staff members, which contributed to a less than pleasant atmosphere for certain visitors.
Management also receives mixed feedback. While some managers are noted for their accommodating and understanding approach, others are criticized for their rude and dismissive behavior. Despite these issues, there are numerous accounts of friendly interactions and instances of individual staff members going above and beyond to ensure guests' needs are met.
Overall, while the staff’s approach and attitude can vary, many guests have had positive experiences largely driven by courteous and helpful team members, which has contributed to making their stay more comfortable.
Wi-Fi
Guests described the WiFi at Motel 6-Pittsburgh, PA - Crafton as having room for improvement. While WiFi is available in all rooms and comes free of charge, its performance has been frequently reported as spotty and weak, presenting challenges particularly for those needing reliable internet for work. Some reviews suggest issues such as missing passwords or intermittent connection problems. Nevertheless, the motel offers WiFi throughout, indicating that efforts have been made to provide this essential service to guests.
Accessible
Motel 6-Pittsburgh, PA - Crafton showcases a blend of accessible features and convenient location benefits, situated near a convenience store and close to the city and shopping areas. Guests frequently noted the motel is quiet and maintained a level of cleanliness contributing to a pleasant stay. However, specific requests for handicap-accessible rooms were not adequately addressed; some guests were assigned rooms on upper levels, requiring them to navigate steep stairs, which posed significant challenges, especially for those with mobility aids. While the location and general ambiance are positive aspects, certain incidents and service gaps indicate room for improvement in accommodating guests with disabilities.
Dog Friendly
Motel 6-Pittsburgh, PA - Crafton stands out for its remarkable pet-friendly policies, which allow guests to bring their pets at no extra cost. This convenience makes it a great choice for pet owners who appreciate the inclusive and accommodating atmosphere. Many guests found the pets to be friendly and it's noteworthy that the hotel allows both dogs and cats. Remarkably, despite the allowance of pets, the rooms did not carry the telltale smell of animals, which speaks to the cleanliness maintained by the hotel.
However, potential visitors should be aware of a few reported disturbances, including aggressive pets and loud barking at night. While the pet-centric accommodations admirably cater to those traveling with animals, these disturbances might pose a challenge for some guests.
Overall, the facility's strong commitment to being pet-friendly, coupled with the lack of extra fees and a clean environment, makes it a convenient option for travelers with pets.
No, Motel 6-Pittsburgh, PA - Crafton doesn't have any pool.
No, a spa isn't available at Motel 6-Pittsburgh, PA - Crafton.
Yes, Motel 6-Pittsburgh, PA - Crafton welcomes dogs.
No, parking facilities aren't available at Motel 6-Pittsburgh, PA - Crafton.
No, Motel 6-Pittsburgh, PA - Crafton doesn't have a gym.