Quality Inn & Suites Plattsburgh
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Summary of reviewsQuality Inn & Suites Plattsburgh enjoys a favorable location close to malls, attractions, restaurants and the city center, which appeals to families and travelers who enjoy convenient access to amenities. The hotel's proximity to sports facilities and major highways further enhances its appeal for easy travel. The friendly staff and family-friendly amenities, such as the pool, add to the positive experience, despite minor noise concerns from nearby warehouses.
Breakfast at Quality Inn & Suites Plattsburgh is generally well-received, offering a generous and varied selection including bagels, muffins, cereals and hot items like scrambled eggs and sausage. Guests appreciate the quality and variety, along with the friendly service that contributes to a pleasant dining experience, although a few guests have pointed out specific shortcomings with some food items.
The rooms are described as clean, comfortable and well-equipped with amenities. The beds, in particular, are frequently highlighted for their comfort and the spaciousness of some suites is appreciated. However, there are issues with outdated decor, dirty carpets and occasional unpleasant odors. Maintenance issues such as leaky ceilings and malfunctioning locks have also been reported, affecting the overall experience for some guests.
Cleanliness at the hotel receives mixed reviews. Many guests find the rooms clean and well-maintained, thanks to the diligent housekeeping staff. However, there are several complaints about specific cleanliness issues, including dirty bathrooms, yellow-stained bed sheets and unpleasant smells. Some areas, especially the carpets and building, seem worn out and in need of consistent maintenance.
The staff at Quality Inn & Suites Plattsburgh receives praise for their friendliness, welcoming nature and professionalism. The front desk, housekeeping and food service staff stand out for their attentiveness and helpfulness, significantly enhancing guests' overall stay.
The indoor pool, although appreciated for its convenience and hours, has received criticism for cold water temperatures and cleanliness concerns, including mold and unpleasant smells. The absence of a heated pool and the outdoor pool's removal contribute to some negative feedback.
The beds are generally described as very comfortable and clean, although there are mentions of worn-out mattresses that need replacement. Despite these mixed reviews, the overall sentiment remains positive regarding the bed comfort.
In summary, Quality Inn & Suites Plattsburgh offers a convenient location with friendly staff and comfortable beds, making it a worthwhile choice for many travelers. However, attention to room maintenance, cleanliness and pool conditions could enhance the overall guest experience.
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Breakfast at Quality Inn & Suites Plattsburgh is generally well-received, offering a generous and varied selection including bagels, muffins, cereals and hot items like scrambled eggs and sausage. Guests appreciate the quality and variety, along with the friendly service that contributes to a pleasant dining experience, although a few guests have pointed out specific shortcomings with some food items.
The rooms are described as clean, comfortable and well-equipped with amenities. The beds, in particular, are frequently highlighted for their comfort and the spaciousness of some suites is appreciated. However, there are issues with outdated decor, dirty carpets and occasional unpleasant odors. Maintenance issues such as leaky ceilings and malfunctioning locks have also been reported, affecting the overall experience for some guests.
Cleanliness at the hotel receives mixed reviews. Many guests find the rooms clean and well-maintained, thanks to the diligent housekeeping staff. However, there are several complaints about specific cleanliness issues, including dirty bathrooms, yellow-stained bed sheets and unpleasant smells. Some areas, especially the carpets and building, seem worn out and in need of consistent maintenance.
The staff at Quality Inn & Suites Plattsburgh receives praise for their friendliness, welcoming nature and professionalism. The front desk, housekeeping and food service staff stand out for their attentiveness and helpfulness, significantly enhancing guests' overall stay.
The indoor pool, although appreciated for its convenience and hours, has received criticism for cold water temperatures and cleanliness concerns, including mold and unpleasant smells. The absence of a heated pool and the outdoor pool's removal contribute to some negative feedback.
The beds are generally described as very comfortable and clean, although there are mentions of worn-out mattresses that need replacement. Despite these mixed reviews, the overall sentiment remains positive regarding the bed comfort.
In summary, Quality Inn & Suites Plattsburgh offers a convenient location with friendly staff and comfortable beds, making it a worthwhile choice for many travelers. However, attention to room maintenance, cleanliness and pool conditions could enhance the overall guest experience.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Quality Inn & Suites Plattsburgh is a hotel that enjoys a favorable location according to guest reviews. It is close to malls, attractions, shops, restaurants and the city center, making it an ideal spot for families and travelers who appreciate having amenities within walking distance. The hotel's proximity to sports facilities, such as baseball fields and major highways ensure convenient travel. Many guests appreciate the good value for money and the clean, well-maintained accommodation. Despite some noise concerns due to nearby warehouses and trucks, the overall geographical situation makes it a convenient travel hub with easy access to various points of interest. Friendly staff and family-friendly amenities like the pool add to the appeal.
Quality Inn & Suites Plattsburgh offers a breakfast experience that generally leans towards the positive side according to guest reviews. The continental breakfast provides a variety of options with plenty of food to choose from, including bagels, muffins, cereals and a selection of hot items such as scrambled eggs and sausage. Guests appreciate the generous and varied breakfast, often noting its good quality and plentiful choices. Reviewers have particularly mentioned the friendly service, making the breakfast experience even nicer.
However, some reviews reveal mixed feelings. While many guests found the breakfast decent and satisfying, a few pointed out specific shortcomings, such as undercooked sausage and poor-quality eggs. Nevertheless, the overall sentiment indicates that the breakfast is more than adequate for those staying at the hotel, whether for one night or a longer period.
In summary, the breakfast at Quality Inn & Suites Plattsburgh is generally well-received, offering a comfortable dining experience with a broad selection to start the day.
The rooms at Quality Inn & Suites Plattsburgh receive mixed feedback. On the positive side, many guests note that the rooms are clean and comfortable with well-equipped amenities and quiet night-time surroundings. The beds are particularly highlighted for their comfort and the spaciousness of some suites is appreciated. The hotel's location is convenient, being close to various amenities and attractions and the staff has been praised for their helpfulness and friendliness.
However, some aspects detract from the experience. Complaints include small and outdated rooms, dirty carpets and an unpleasant smell in certain areas. Instances of poorly done remodels and maintenance issues such as leaky bathroom ceilings and malfunctioning locks have been reported. Moreover, there were mentions of cigarette smells in the rooms and common areas.
In summary, while the hotel offers comfort and convenience, inconsistencies in room maintenance and cleanliness may impact the overall stay.
The reviews of beds at 'Quality Inn & Suites Plattsburgh' highlight both positive and negative aspects. Guests frequently mention the comfort of the beds, often describing them as very comfortable or extremely comfortable. Cleanliness of the beds is also appreciated. However, there are comments about some mattresses being worn out, affecting sleep quality negatively. A few guests noted discomfort and suggested that the mattresses and bed bases need replacement. Despite some mixed reviews, the prevailing sentiment leans towards comfortable and pleasant sleeping arrangements.
Quality Inn & Suites Plattsburgh received mixed reviews regarding its cleanliness. Many guests found the rooms clean, well-maintained and comfortable, appreciating the consistent efforts of the housekeeping staff. Particularly, the breakfast room was kept in great shape with staff frequently cleaning and restocking food items. However, there were several complaints about specific issues. Some guests experienced unsanitary conditions, such as dirty bathrooms, garbage on the floor, yellow-stained bed sheets and unclean microwaves. Hallways and some rooms had lingering smells of cigarettes, humidity and musty odors. The carpets and building appeared worn out to some visitors. Safety concerns arose with reports of finding drugs in a room coupled with managerial indifference. While some areas of the hotel have been renovated and improved, the overall cleanliness and upkeep remain inconsistent, suggesting a need for further attention to detail and routine maintenance.
The staff at Quality Inn & Suites Plattsburgh received numerous positive remarks from guests. Many guests praised the front desk team as nice, friendly, welcoming and pleasant. The attentiveness and quick response to needs were noted as standout qualities, along with the professional and friendly demeanor at check-in. Housekeeping staff were labeled as amazing and helpful, ensuring guests felt well cared for during their stay. The person in charge of food services also received good reviews for service quality. Overall, the friendliness and helpfulness of the staff significantly enhanced the experience for many guests.
Quality Inn & Suites Plattsburgh offers an indoor pool with convenient hours from 9 am to 9 pm. While some guests found it nice and appreciated the extended open hours, there's a consistent concern about the water temperature being too cold for comfort. Additionally, several reviews mentioned cleanliness issues with comments about mold and an unpleasant smell in the pool area. Unfortunately, the pool is not heated and has prompted some negative feedback related to its cleanliness and maintenance. It’s also worth noting that the outdoor pool no longer exists, but the indoor pool does come with an outdoor terrace which some guests found appealing. For those towing boats or RVs, more paved parking would be a beneficial addition.
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Location
Breakfast
However, some reviews reveal mixed feelings. While many guests found the breakfast decent and satisfying, a few pointed out specific shortcomings, such as undercooked sausage and poor-quality eggs. Nevertheless, the overall sentiment indicates that the breakfast is more than adequate for those staying at the hotel, whether for one night or a longer period.
In summary, the breakfast at Quality Inn & Suites Plattsburgh is generally well-received, offering a comfortable dining experience with a broad selection to start the day.
Rooms
However, some aspects detract from the experience. Complaints include small and outdated rooms, dirty carpets and an unpleasant smell in certain areas. Instances of poorly done remodels and maintenance issues such as leaky bathroom ceilings and malfunctioning locks have been reported. Moreover, there were mentions of cigarette smells in the rooms and common areas.
In summary, while the hotel offers comfort and convenience, inconsistencies in room maintenance and cleanliness may impact the overall stay.
Beds
Cleanliness
Staff
Pool
Yes, Quality Inn & Suites Plattsburgh has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Quality Inn & Suites Plattsburgh.
Yes, Quality Inn & Suites Plattsburgh welcomes dogs.
Yes, parking facilities are available at Quality Inn & Suites Plattsburgh.
No, Quality Inn & Suites Plattsburgh doesn't have a gym.
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