Yoga
Features two on-site yoga studios, one enclosed by glass windows and another overlooking the treetops, offering a variety of yoga classes and wellness retreats throughout the year. They also offer yoga and Pilates on site and individual classes.
What percentage of your guests practise yoga during their stay?Between 50% and 90%
Is there an area in the premises dedicated to practising yoga?Yes. We have two yoga studios
Is there an area near the hotel/accommodation ideal for practising yoga?Yes. We have two yoga studios
Are group yoga lessons offered?Yes, at a charge: Classes are $15 for one or $10 each for multiple
Are private yoga lessons offered?Yes, at a charge: Private classes start at $60
Is there any yoga equipment available?Yes, for free
Types of yoga being taught:Hatha yoga
Vinyasa yoga
Yin yoga
Restorative yoga
Is there anything that you would like to highlight, add or clarify?We have two yoga studios at the hotel. During Covid we are using our largest studio with doors and windows open, there are 12 ceiling fans moving air and all mats, blocks, ropes etc are washed after each class.
Family
Family-Friendly room types:Family rooms. Number: 3
Triple rooms. Number: 16
Quad rooms. Number: 10
Please suggest which room type a family with one child should choose and where the child will sleep:Our standard rooms have one queen and one single bed. Our deluxe rooms have two queen beds. Our bungalow has two queen beds. Suite one has two king beds and Suite two has one king and two single beds.
Please suggest which room type a family with two children should choose and where the children will sleep:Our deluxe rooms have two queen beds. Our bungalow has two queen beds. Suite one has two king beds and Suite two has one king and two single beds.
Please suggest which room type a family with three children should choose and where the children will sleep:Our deluxe rooms have two queen beds and we can add a single bed. Suite one has two king beds and we can add a single bed. Suite two has one king and two single beds and we can add a single bed.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:Babies are welcome in any room type and we do provide cribs (pack and play) at no additional charge.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:All room types. Cribs are provided at no additional charge.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost:All room types. Cribs are provided at no additional charge.
Baby cot details: Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: ₡ 6097,00
Additional amenities for children:Kid meals
Swimming pool suitable for children
Table tennis
Reception accessible to children (small stairs)
Dog Friendly
Dog Play Area
Dogs Stay Free
Do you accept dogs in all rooms?Yes
Is there an extra charge?Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in?Yes, During the booking process
What is the maximum number of dogs per room?Only one dog is allowed
Is there a maximum weight of dogs accepted?No
Are there any leash-free play areas?Yes
Should the dog be kenneled at all times in the room?No
Should the dog be kenneled/kept in a pet carrier at all times in public areas?No
Should the dog remain leashed at all times in the room?No
Should the dog remain leashed at all times in public areas?Yes
Are the dogs allowed on the furniture?No
Are the dogs allowed on beds?No
What are the basic requirements to accept a dog?Must not be aggressive
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Is there a refundable deposit to guard against damages?No
Except for dogs, do you also accept other pets?Yes
Do you have a written and comprehensive pet policy available on request?Νο
Health & Safety
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?Yes
You need to complete a form prior to entering Costa Rica that is presented at immigration.
Do you perform temperature checks upon guests' arrivals?Yes, to all guests
Do you ensure contactless check-in/check-out?Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?Yes, all rooms
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?No
Are luggage trolleys sanitized after each use?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?No
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?There are no elevators
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?No
Does the hotel operate at a limited capacity?Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?No
Do you provide disinfecting wipes in each room?No
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?No
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
Are rugs removed from guest rooms?Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?No
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?No
Do you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?Yes
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Details: Quarantine
Is there a doctor available either on-site or on-call?No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?Yoga classes
Has the hotel closed during the pandemic?Yes
Reopening Date: June, 15 2020
