Eix Lagotel Holiday Resort

Playa de Muro 39.81146200, 3.10644900 , Circuit Del Llac, S/n (Show on Map)
8.0
Very Good


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Summary of reviewsEix Lagotel Holiday Resort in the picturesque Playa de Muro area offers a tranquil and strategically located retreat, surrounded by serene natural scenery and a beautiful lake. Its proximity to the renowned Muro Beach, accessible by a leisurely walk or complimentary shuttle, provides guests with ease and comfort. The tranquil setting, coupled with the convenience of nearby tourist attractions, makes it a desirable location for those seeking both relaxation and adventure.

The resort's breakfast buffet receives commendations for its variety and abundance, catering well to diverse tastes with both sweet and savory options. Despite some desires for more healthy selections, the breakfast experience is largely positive. The dinner buffet also offers a wide range, praised for diversity and hearty offerings, despite some criticisms around authenticity and quality.

Rooms at the resort are appreciated for their comfort, spaciousness, and cleanliness. Many guests highlight the attentive housekeeping and well-maintained accommodations, complete with modern amenities. Although minor issues like dated decor and maintenance problems are noted, the overall room experience is favorable. The resort's commitment to cleanliness extends to its expansive premises and outdoor amenities, enhancing guest satisfaction.

The staff at Eix Lagotel are frequently praised for their friendliness and attentiveness, contributing greatly to the positive atmosphere. Their professionalism across various departments ensures guests feel welcomed and cared for throughout their stay.

The pool facilities stand out as a central feature of the resort, boasting various options including adult-only areas, ample sunbeds, and well-maintained surroundings. Combined with excellent dining choices, these facilities optimise guests' relaxation and enjoyment.

While the Wi-Fi connectivity poses challenges, this minor inconvenience does not overshadow the resort's overall offerings. The diverse and well-rounded all-inclusive services, including varied dining, compliment the vibrant atmosphere and enhance guest convenience.

Despite some concerns not quite meeting a four-star standard, particularly in dining, Eix Lagotel provides a solid quality-to-price ratio, making it a commendable choice for both families and adults seeking a balanced and enjoyable holiday experience.
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Aparthotel with Swimming Pool
The hotel has spacious rooms and a fantastic pool scene. It has an adults-only pool and offers a complimentary bus to the beach.

  Outdoor Pool  


Accessible Aparthotel
This hotel offers accessible facilities and ensures the presence of amenities like a ramp or level access. It also has wheelchair-width doorways in some rooms.

Aparthotel with All Inclusive Packages
Located in Playa de Muro, this aparthotel offers an all-inclusive experience with a focus on family-friendly amenities. It features pools, sports facilities, and entertainment options for all ages. The resort's location provides easy access to the beach and surrounding attractions.

4-Star Aparthotel
This resort offers a range of facilities and activities suitable for families. It provides a comfortable and enjoyable stay with good service.

Aparthotel with Outdoor Pool
Provides three outdoor swimming pools, offering variety for guests. This includes two pools open to all ages and a separate adult-only pool equipped with water jets and a Jacuzzi, providing dedicated spaces for different guest preferences.

Cheap Aparthotel

Room Types
Twin Room This spacious air-conditioned room offers satellite TV, a sofa bed and a large balcony with lovely views. It also comes with free Wi-Fi.

Single Room This single room has a balcony, air conditioning and a bathroom.

Two-Bedroom Apartment (4 Adults) This air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower. The apartment's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. This apartment has a seating area, a wardrobe, a flat-screen TV with satellite channels and a balcony. The unit has 4 beds.

Apartment with Balcony This air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The apartment's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. Boasting a balcony, this apartment also features a seating area, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.

Apartment with Balcony This air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The apartment's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. Boasting a balcony, this apartment also features a seating area, a wardrobe and a flat-screen TV with satellite channels. The unit has 3 beds.

Two-Bedroom Apartment This air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower. The apartment's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. This apartment has a seating area, a wardrobe, a flat-screen TV with satellite channels and a balcony. The unit has 4 beds.

Family Room This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.

Guest Reviews
8.0
Very Good
Location
Nestled in an idyllic and tranquil setting, the Eix Lagotel Holiday Resort offers guests a strategic location in the picturesque Playa de Muro area. The resort is well-placed near the serene waters of a beautiful lake and enveloped by striking natural scenery, creating a peaceful atmosphere for relaxation. For beach lovers, the hotel is conveniently close to the Muro beach, renowned for its clear water and pleasant environment, with a variety of options for accessing its beauty. Whether by foot, taking a leisurely 10 to 15-minute walk, or utilizing the complimentary shuttle service running every half hour, reaching the beach is a hassle-free experience. The proximity to local attractions like Port D Alcudia provides easy access to bustling tourism spots without compromising the serenity of its outlying location. Additionally, guests appreciate the easy parking facilities, making it a suitable choice for those exploring the area by car. While the area is slightly removed from the vibrant nightlife, offering a quiet reprieve, it serves as a gateway for outdoor enthusiasts to the Tramuntana. Overall, Eix Lagotel Holiday Resort presents a thoughtfully situated retreat for visitors seeking a combination of tranquility and accessibility to delightful local experiences.

Breakfast
Eix Lagotel Holiday Resort's breakfast offerings receive generally positive feedback from guests, with many praising the extensive and varied buffet. Guests appreciate the abundant options, noting the hearty and plentiful nature of the breakfast spread. There is a wide selection available, catering to both sweet and savory preferences, which contributes to an overall good quality-price ratio. The breakfast room itself is described as beautiful and spacious, enhancing the dining experience.

The buffet often provides a great variety of tasty dishes, including fresh products. While the resort excels in diversity, some guests express a desire for more vegetables and healthier options, such as fresh fruit juices, which are reported as being limited. The breakfast can be busy and noisy, potentially affecting the ambiance.

Although some guests find the breakfast quality inconsistent, noting occasional low-quality items such as bacon and ham, most agree on its excellence and versatility. Overall, Eix Lagotel Holiday Resort impresses with its substantial breakfast offerings, accommodating a range of tastes and preferences while maintaining a generally high standard.

Dinner
Eix Lagotel Holiday Resort's dinner offerings have generated mixed feedback from guests, though there are several positive aspects worth noting. The evening buffet is frequently highlighted for its variety and ample choices, catering to diverse tastes and preferences. Guests appreciate the plentiful and hearty selections available, contributing to a satisfying dining experience. Many visitors found the food to be good, and the buffet meals were described as generous and very good, despite occasional criticisms of its lack of Spanish authenticity.

While some reviews point out that the food might cater more closely to English and German tourists, there is recognition of healthier options within the offerings. The dinner schedule fits a typical tourist itinerary, running from early evening to night, which suits many travelers. The dining room staff receives high praise for their excellent service, enhancing the overall dining experience with their attentiveness and helpfulness.

However, not all feedback is positive. Some guests noted issues with food quality, describing the meals as standard mass cooking with limited variety and mediocre taste. A few reviews suggest exploring dining options outside the resort for those seeking more diverse and higher-quality cuisine. Despite some criticisms, many guests seem to find value in the cost of the buffet, albeit with additional charges for drinks.

Overall, Eix Lagotel Holiday Resort provides a diverse dining experience, particularly in its evening buffet, which manages to capture a broad spectrum of preferences while accommodating its international guests.

Rooms
Eix Lagotel Holiday Resort offers guests a comfortable and spacious stay, with a strong emphasis on cleanliness and modernity. Many visitors have praised the resort for its well-maintained rooms that match the photos, highlighting their spaciousness and functionality. Accommodations often come with ample amenities including air conditioning, TVs, and balconies offering pleasant views, contributing to an overall comfortable experience. Although some rooms are noted as a bit dated, their size and cleanliness often compensate for this, making them suitable for families and groups. Apartments within the resort are particularly spacious and well-equipped, providing additional conveniences like kitchenettes and large balconies. Guests have found the beds to be comfortable, and the housekeeping staff maintain a commendable daily cleaning service. Overall, while there are minor critiques regarding certain dated aspects and occasional maintenance issues, the resort's rooms continue to receive positive remarks for their size, cleanliness, and the friendly, attentive service provided by the staff.

Beds
When staying at Eix Lagotel Holiday Resort, guests have varied experiences with the beds. Many travelers found the beds to be exceptionally comfortable, often praising the quality of their sleep. The mention of memory foam mattresses and overall good quality bedding adds to the positive sentiment about the sleep experience. However, not all guests share similar feelings; some found the beds hard or sinking in the middle, which affected their comfort. Issues such as missing bed covers and uncomfortable pillows were also noted. The presence of twin beds pushed together without double bedding caught some off guard and was a point of contention for a few visitors expecting more from a 4-star hotel. Despite these mixed reviews, daily cleaning and good bedding quality are consistent positives. Though the beds may not meet everyone's standards, most guests find them tolerable for a short stay.

Cleanliness
Eix Lagotel Holiday Resort consistently impresses its guests with a high standard of cleanliness, particularly when it comes to the rooms which are often described as clean, spacious, and comfortable. The cleaning staff are praised for their dedication, ensuring rooms are tidied daily, with many visitors commenting positively on the spotless and well-maintained nature of their accommodations. The hotel's facilities, including the swimming pool and sports fields, are generally clean, contributing to a pleasant environment for relaxation and recreation.

The hotel itself showcases commendable cleanliness across its expansive and well-kept premises, complemented by friendly and efficient staff. It ensures that guests feel welcomed and attended to with a clean and comfortable stay. The outdoor amenities, such as the swimming pool and sports types like mini-golf and tennis, further enhance the enjoyment of the resort's offerings.

However, some areas in the hotel, particularly common zones like the dining area, seem to fall short in maintenance, which detracts from the overall experience. Notably, aspects like peeling chairs and occasional cleanliness lapses in communal spaces have been pointed out. Issues such as a clogged wash basin and intermittent maintenance problems, while addressed, also reflect a need for more consistent upkeep.

Despite these minor setbacks, Eix Lagotel Holiday Resort stands out as a clean and well-managed establishment, providing guests with a generally positive experience through efficient housekeeping, a clean environment, and friendly service.

Staff
The reviews of Eix Lagotel Holiday Resort paint a picture of a hotel where the staff consistently impresses guests with their friendliness and helpfulness. Across various departments, including reception, dining, and entertainment, the staff are noted for being extremely accommodating and attentive. Guests frequently commend the team for their professionalism, kindness, and willingness to assist, making them feel welcomed and valued throughout their stay.

The reception staff stands out for their helpfulness and fluency in English, providing knowledgeable assistance that enhances the overall experience for international travelers. Specific staff members like Siana are acknowledged for going above and beyond, contributing to memorable visits. The dining and kitchen teams receive high praise for their service alongside the varied and delicious meals offered, contributing to a highly recommended dining experience.

While the majority of the feedback describes a positive interaction with friendly and smiling staff, there are isolated mentions of less accommodating service, which do not overshadow the overall positive impression of the team's dedication. The staff's cheerful demeanor extends beyond the reception to include the entire service crew, from gardeners to cleaning staff, fostering a pleasant environment underscored by professional and attentive service. The combination of great service, inclusive facility offerings, and a cordial atmosphere ensures that guests feel satisfied with the quality-to-price ratio of their stay.

Wi-Fi
At Eix Lagotel Holiday Resort, guests often encountered challenges with the Wi-Fi connectivity. The internet service seemed to be inconsistent, with a tendency to work best during off-peak hours, such as in the evening or early morning. Many visitors found that the Wi-Fi was reliable primarily in the reception area, while connectivity in the rooms was frequently poor or entirely absent. The number of guests using the service could have contributed to these issues, as the network appeared overloaded at times. While some found the internet service to be a minor inconvenience on their getaway, others felt it was an aspect that the hotel could improve. Despite these connectivity issues, travelers were able to make the most of their time, focusing their energy on enjoying the holiday experience beyond the screens.

Pool
Eix Lagotel Holiday Resort is a haven for pool enthusiasts, with a generous selection of swimming areas catering to all preferences. The resort boasts several impressive pools, including an adults-only pool for those seeking tranquility, and a blend of freshwater and saltwater experiences. Guests consistently praise the spacious and well-equipped pool areas, highlighting the abundance of sunbeds and the ease of finding a secluded spot to relax. The pools are complemented by well-maintained poolside areas featuring snack and drink stations, enhancing the overall experience. Families will appreciate the secure environment of the pool area for children, complete with gates to ensure safety. The resort's all-inclusive option, coupled with excellent dining choices, further elevates the poolside enjoyment. Despite some occasional feedback about pool cleanliness, the majority of reviews reflect a positive impression of the resort's pool facilities, affirming their reputation as a delightful feature of the Eix Lagotel Holiday Resort.

4 Star
Eix Lagotel Holiday Resort is a mixed bag when it comes to meeting the expectations of a four-star designation. While some guests find it significantly better than other four-star hotels, notably outperforming one in Magaluf, many feel that it aligns more closely with a three-star experience. The food quality appears to be on par with a three-star standard, lacking the refinement expected from a higher-tier establishment.

Despite these concerns, the resort shines in its versatility, catering both to families and adults seeking a child-free environment with its exclusive adults-only area complete with a private pool. This feature adds a noteworthy layer of enjoyment for travelers looking for relaxation.

The overall quality-price ratio is appreciated, suggesting fair value for the services and amenities offered. Nonetheless, for guests anticipating the full four-star experience, the resort's offerings might fall slightly short, blending a range of positives that are offset by some underwhelming elements typically associated with a lower star rating.

All-Inclusive Packages
Eix Lagotel Holiday Resort offers a well-rounded all-inclusive experience that has received positive feedback from guests. The resort ensures a variety of food and drink options with a particular emphasis on good quality meals across breakfast, lunch, and dinner. Though some guests felt the Spanish dishes could improve in quality, the overall dining experience, featuring an all-you-can-eat buffet, was satisfying and enjoyable. There is a notable appreciation for the wide array of choices available, which cater to different tastes and preferences. The drinks are available from 7:00 PM to 12:00 AM, complimenting the resort's vibrant atmosphere.

The resort provides comprehensive services beyond dining, making it convenient for guests seeking a stress-free holiday. Services such as car rental, excursions, laundry, and even access to a doctor are available on-site, adding to the ease of staying at the hotel. Additionally, guests can enjoy the adults-only pool for a quieter retreat amid the bustling family-friendly environment.

For those who opt for the all-inclusive package, guests have expressed great satisfaction, highlighting its value for money and seamless operation. The package, praised for its ample offerings, truly makes for a hassle-free and enjoyable stay where one can indulge throughout the day. The resort's strategic location also allows for easy exploration of nearby bars and restaurants, expanding the hospitality experience beyond the hotel's boundaries. Overall, Eix Lagotel Holiday Resort is recognized for providing a fulfilling and convenient all-inclusive option, contributing to a memorable holiday experience.

Outdoor Pool
At Eix Lagotel Holiday Resort, guests are spoiled for choice with a variety of outdoor pool options. The resort offers numerous swimming pools that cater to all age groups, featuring both saltwater and freshwater options. Among these, there are two expansive pool areas that provide the perfect spot to relax under the sun, surrounded by large palms and lush hedges.

One of the pools is exclusively for adults, offering a quieter atmosphere for those seeking a peaceful escape. This adult pool also includes a jacuzzi, elevating the experience with an added touch of luxury. The pools are well-equipped and consistently maintained, ensuring a clean and pleasant environment for all visitors.

Additionally, guests benefit from endless convenience with plenty of available sun beds, full poolside service, and a free shuttle service running every half hour to the nearby beach. Whether preferring lively aquatic activities or tranquil lounging, Eix Lagotel's outdoor areas deliver a delightful retreat for every type of traveler.


Yes, Eix Lagotel Holiday Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Eix Lagotel Holiday Resort.

No, Eix Lagotel Holiday Resort doesn't allow dogs.

No, parking facilities aren't available at Eix Lagotel Holiday Resort.

No, Eix Lagotel Holiday Resort doesn't have a gym.

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